Vimbai Lewis 1395 Section 4, Kambuzuma, Harare, Zimbabwe. 011 263
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VIMBAI LEWIS 1395 Section 4, Kambuzuma, Harare, Zimbabwe. 011 263 912 943 836. [email protected]
Career Objective: Hospitality Internship Seeking a Hospitality internship which develop skills and provide practical training in the daily operational procedures of hotel departments including retail rooms control and food and beverage Education • Bachelor of Commerce Tourism and Hospitality Management , MSU, 2006(Expected 12/09) •
Air Zimbabwe
Fares and Ticketing Certificate
•
Galileo Professional Certificate
•
Amadeus Certified Agent
Experience GLOBAL TRAVEL AND TOURS — F Kanuwa. Senior Travel Consulnant
01/2008 to 12/2008
A one year industrial attachment covering all areas in the organisation. Duties Covered: • Deal with clients and customers on a daily basis i.e. greets, registers, suggestively sells airline tickets and tour packages to client in an efficient, warm and friendly manner. • Book flights, tickets sales, travel insurance, car hire etc. • Work as part of a team selling holidays. • Responsible for providing detailed travel information to customers and deal with customer queries in relation to holiday packages. • Responsible for booking corporate travel reservations (air, car, hotel, etc) for large corporate account. • Promote the acceptance of fares, rates and suppliers that match the client's travel program policies and negotiate contracts. • Responsible for coordinating travel, including handling on line fulfillment, ticketing, taking phone calls for changes and special requests. • Ensure compliance with client's corporate travel policies • Ensure compliance with company's procedures for documentation, ticketing, voids, refunds. ________________________________________ ADDITIONAL INFORMATION Available for permanent or temporary contract work
Career Objective: Hospitality Internship Seeking a Hospitality internship which develop skills and provide practical training in the daily operational procedures of hotel departments including retail rooms control and food and beverage Education • Bachelor of Commerce Tourism and Hospitality Management , MSU, 2006(Expected 12/09) •
Air Zimbabwe
Fares and Ticketing Certificate
•
Galileo Professional Certificate
•
Amadeus Certified Agent
Experience GLOBAL TRAVEL AND TOURS — F Kanuwa. Senior Travel Consulnant
01/2008 to 12/2008
A one year industrial attachment covering all areas in the organisation. Duties Covered: • Deal with clients and customers on a daily basis i.e. greets, registers, suggestively sells airline tickets and tour packages to client in an efficient, warm and friendly manner. • Book flights, tickets sales, travel insurance, car hire etc. • Work as part of a team selling holidays. • Responsible for providing detailed travel information to customers and deal with customer queries in relation to holiday packages. • Responsible for booking corporate travel reservations (air, car, hotel, etc) for large corporate account. • Promote the acceptance of fares, rates and suppliers that match the client's travel program policies and negotiate contracts. • Responsible for coordinating travel, including handling on line fulfillment, ticketing, taking phone calls for changes and special requests. • Ensure compliance with client's corporate travel policies • Ensure compliance with company's procedures for documentation, ticketing, voids, refunds. ________________________________________ ADDITIONAL INFORMATION Available for permanent or temporary contract work
