User Survey Questions

We are students at the University of Technology, Sydney, conducting a small survey research project, which is required as a part of our studies. Your help in filling out this small questionnaire would be greatly appreciated, and should only take a few minutes of your time. Your responses to the questionnaire will be confidential and only aggregate results will be reported. If you would rather not reply to any of the questions, feel free to omit them. If you have any questions or concerns regarding this research project please contact us on the phone numbers given below. Alternatively, you can contact our Supervisor for this project, Grant Matthews, on (02) 9514-2220. This survey will make reference to the following website: http://www.sa.uts.edu.au. You may wish to visit this website during the course of this survey. Questions

1. Have you ever used the UTS Students’ Association website? Yes No

2. If you have visited this site, what were you looking for from this site? If you haven’t, what do you think you might visit this site for? (select as many as you feel appropriate)

• • • •

Social event information A phone number for the Students’ Association office Information on how to deal with an academic problem Housing information

If you haven’t visited the Students’ Association (SA) website at http://www.sa.uts.edu.au, or haven’t visited it in some time, please take a minute to go there now and let us know what you think of it.

3. Having now (re)visited the SA website, do you think it provided the information you nominated above as what you expected to find there? Yes No

4. Do you see yourself using this site in the future? Yes No

5. If Yes, for what purpose? If No, why not?

A:

6. Please list up to three aspects of the site that you like. 1 2 3

7. Please list up to three aspects of the site that you don’t like. 1 2 3

8. Below is a list of proposed changes for the SA website. Please indicate on the scale how useful each of these changes would be to you, where 1 = not useful at all and 5 = extremely useful.

• Inclusion of letter templates to help question course results • Addition of a photo gallery for social events • Addition of extra sub sites for the SA Departments such as Environment, Queer, Indigenous and others

• Link to an online edition of Vertigo (the SA magazine) • An online discussion forum • A web form that lets you email your question to SA staff, and get a reply within 48 hours

• Live chat online with SA staff (similar to Instant Messenger) • Other suggestions: We’d just like to finish off with some basic demographic information.

9. Age range: Under 18 18-20 20-24 25-30 30-35 35-40 40+

10. Gender: Male Female

11. Uni course (eg Bachelor of Commerce, Graduate Certificate in IT, etc) A:

12. Year of course: First year Second year Third year Fourth year Honours year

13. First language: A:

14. Local, interstate or international student: A:

Thank you for your time.