Ume In Brief 2008_ss

TÜBİTAK Ulusal Metroloji Enstitüsü

Dr.Şakir Baytaroğlu 17 April 2008 / Gebze - Kocaeli

Contents • • • •

National Metrology System General Information about TÜBİTAK UME UME at the National and International Area Future Plans

2

International Metrology System SCIENTIFIC METROLOGY ACCREDITATION BIPM International

OIML

ILAC

Regional

EA

National

TÜRKAK

LEGAL METROLOGY

EURAMET

WELMEC

MIT UME 3

National Metrology System (NMS) Prime Ministry Ministry of Industry and Trade (MIT)

State Minister

General Directorate on Standards and Measures (GDSM)

Turkish Scientific and Technological Research Council (TÜBİTAK)

Ministry of Energy and Natural Resources

TAEK

TÜRKAK TÜBİTAK UME TSE

4

National Metrology System

1 3

15

32

1 1

11

1

1

3

35

3 1 15

2

MIT/ GD S M

1

3 1 2

2

1

1

2

2

3

3

2 2

1

5

National Metrology Institute •

•

UME operates under the auspices of TÜBITAK (Scientific and Technological Research Council of Turkey). 1982 Efforts to establish a modern metrology institute in Turkey

Black Sea

UME

•

1986 Marmara Sea The National Metrology UME Institute was officially founded

•

1992 Carried out its activities in its new metrology laboratories complex 6

UME in General Mission To establish uniformity and reliability in measurements through the development, maintenance, dissemination and improvement of internationally accepted national reference measurement standards and techniques for the purpose of contributing to the nation’s quality of life and economic competitiveness. Vision To become a Center of Excellence and Leader in the world of metrology .

7

Main Tasks •

To establish and maintain national measurement reference standards in accordance with the definition of base and derived SI Units

•

To ensure the traceability of national measurement reference standards to international standards

•

To establish a national measurement system and provide services to the laboratories within this system in terms of calibration, training, consultancy and other mechanisms

8

Main Tasks •

To contribute to research and development in the area of measurement techniques, calibration and basic metrology at an international level

•

To increase the quality of production in Turkey by providing the measurement infrastructure through the national measurement system

•

To represent Turkey at an international level in the field of metrology

9

UME Organogram TÜBITAK President and Scientific Board

Quality Management Board Enver SADIKOĞLU

UME Management Board

Security Institute Coordination Committee

UME Director M. Sermet SÜER

Deputy Director (Technical Affairs) Şakir BAYTAROĞLU GROUP 1 Voltage Laboratory Saliha TURHAN Impedance Laboratory

GROUP 2

Mass Laboratory

Temperature Laboratory Aliye KARTAL DOĞAN

Accounting Ayhan YILDIRIM

Chemistry Laboratory

Budget Management Adem ALTUĞ

Sinan FANK

Yakup GÜLMEZ Pressure Laboratory İlknur KOÇAŞ

Lev DOROSSINSKI Fluid Mechanics Laboratory Optics Laboratory A. Kamuran TÜRKOĞLU

Vahit ÇİFTÇİ

Electromagnetic Metrology Laboratory

Dimensional Laboratory

Ramiz HAMİD

GROUP 4

GROUP 3

Ümit Y. AKÇADAĞ

Force Laboratory

Magnetics Laboratory

Deputy Director (Administrative Affairs) Hüseyin DİLSİZ

Strategic Planning and Business Development Erkan DANACI

Yakup GÜLMEZ

High Voltage Laboratory

Advisory Board

Tanfer YANDAYAN

Fatma AKÇADAĞ

Cryogenics

Procurement Emre ÇELİK

A. Osman KODOLBAŞ

Inventory and Stock Yetkin KESİCİ

Computer & IT Center

Human Resources Sultan ÖZDEMİR

Alper AKER

Mechanical Workshop

Logistics Selda AYDEMİR Library Filiz ÇİRMEN

Ayhan ÖZDEMİR Building Maintenance and Operations R. Erhan DÖNMEZ

Acoustics Laboratory

Carpentry

Enver SADIKOĞLU

Sadullah ŞEN

Documents and Archives Gülfer KAYADELEN

10

Electrical Metrology

• AC, DC Voltage and Current • AC, DC Resistance and Shunt • AC, DC Electrical Conductivity Capacitance, Inductance, etc. • Electrical Power and Energy • RF and Microwave Power • Electrical Noise

11

Physical Metrology • Acoustics, Vibration, Ultrasonic Measurements • Temperature, Radiation Temperature (Pyrometer), Humidity • Time, Frequency and Wavelength Standards • Electromagnetic Radiation (including EMI/EMC measurements) • Photometry and Radiometry, Spectrometry, Color Measurements • Magnetic Measurements

12

Mechanical Metrology • Mass • Volume and Density • Viscosity • Flow mechanics • Pressure, Vacuum • Force, Torque, Hardness • Dimensional Metrology

13

Chemical Metrology

• PH Measurement • Ionic Conductivity • Gas Mixtures • Chemical Analysis & Reference Material Certification

14

Staff Composition Managers

4

Researchers

118

Research Technicians

22

Administrative Personnel

69

TOTAL

213

Managers Researcher Research Technicians Administrative Personnel 4 70

118 PhD BSc

22

MSc Others

32

65

58 59

15

Institutional Capacity 2007

Calibration/Measurements Realized Quantities Standards at the Primary Level

4347 68 105

Publications

34

Interlaboratories Comparisons

29

16

Institutional Capacity TYPES OF CALIBRATIONS/ TESTS BY YEAR

NUMBER OF CALIBRATIONS BY YEAR

800 700

5000

500

Number

Number

600 400 300 200 100

4000 3000 2000 1000

0

2002

2003

2004

2005

2006

0

2007

NUMBER OF TRAINING COURSES BY YEAR

2002

2003

2004

2005

2006

2007

PERSONS TRAINED BY YEAR 500 Number of Persons

120

Number

100 80 60 40

300 200 100

20 0

400

2002

2003

2004

2005

2006

2007

0

2002

2003

2004

2005

2006

2007

17

Primary Standards Developed by UME •

National Temperature Water Triple Point

•

National Temperature Tin Fixed Point

•

National Temperature Silver Fixed Point

•

National Temperature Mercury (Hg) Fixed Point

•

National Length Standard, He-Ne/127I2 Stabilized Laser

•

Establishment of Time Measurement System

•

5 m Line Scale Measurement System

•

National 3 Nm Hydraulic Reference Force Machine

•

National Torque Reference Standard Machine

•

Vacuum Multi-Stage Static Expansion System

•

10V Josephson Junction Voltage Standard

18

UME at International Arena UME is a full member of EUROMET since 1997. Founding member of EURAMET in 2007.

• Participation in the activities of 11 EURAMET TCs • Partnership in 56 EURAMET projects in all subject fields except Ionizing Radiation

• UME is a participant in iMERA project • Partnership in EMRP • UME Researcher chairs EURAMET TC AUV 19

UME at International Arena • Membership in CIPM CCs • UME is full member in 4 CCs under CIPM CCL CCT CCPR CCAUV and observer 4 other CCs

• Activities within IMEKO – Participation in the regular IMEKO’s General Assemblies – Contribution to the IMEKO World Congresses – Membership in “9” IMEKO TCs 20

UME at International Arena Membership in EURACHEM • Regular participation in EURACHEM activities • EURACHEM GA and few satellite workshops were hosted by UME in May 2006 • The main subjects discussed at the workshops were related to the organization of PTs and evaluation of uncertainty in chemical measurements

21

UME at International Arena AGREEMENTS WITH OTHER NMIs

• MoU with INM (Romania) was signed in 2005 • MoU with BOM (Macedonia) was signed in 2006 • MoU with GDM (Albania) was signed in 2006 • MoU with SaSo (Saudi Arabia ) was signed in 2007 • MoU with Bosna i Hersegovina was signed in 2007 • MoU with LPEE (Morocco) was signed in 2007

22

UME within EMRP EMRP: European Metrology Research Program • • • •

Program with overall budget at the level 400 Million Euros EMRP is foreseen to start in 2009 20 countries involved in the EMRP UME is one of the partners

Intermediate program: ERANET Plus Bridging Action

23

UME within EMRP ERANET Plus Bridging Action Overall budget : 63 Million Euros Number of participants : 20 Duration : 2008 - 2011 UME is a partner in 5 research projects under •

Traceable measurements for biospecies and ion activity in clinical chemistry • External beam cancer therapy • New traceability routes for nanometrology • Traceable measurement of field strength and SAR for the physical agents directive • Nanomagnetism and spintronics 24

Activities at National Level • Organization of PT programs • Piloting of ILCs (in cooperation with TÜRKAK) Fields: Temperature (2), Dimensional Measurements

• Project for the reorganization of MIT’s Regional Laboratories is on-going

• Providing technical experts for accreditation assessments to TÜRKAK

• Active participation in activities of TÜRKAK’s Sector Committees

• High level technical and administrative cooperation between UME and TSE

25

UME within MRA • UME signed the MRA on 14th

of October 1999 • UME participated in 89 comparisons UME Calibration and Measurement Capabilities (CMC) Subject Field

2002

2007

AUV

22

25

EM

139

141

L

50

51

M

27

81

PR

8

12

T

0

20

TF

0

15

246

350

Total

• UME’s QMS was reviewed and approved on 29th of May 2002 • UME has 350 CMC entries published on the BIPM data base

26

UME Quality Management System 1994

First pilot study to establish QMS in accordance with the requirements of the EN 45001 standard

2001

UME has an integrated QMS meeting the requirements of ISO/IEC 17025, ISO 9001

2002

UME QMS was reviewed by EUROMET QS-Forum

2005

Reorganization of QMS

2006

UME received accreditation certificate

Currently UME operates QMS in full accordance with the requirements of ISO/IEC 17025:2005

27

UME Laboratories are Accredited

Accreditation No:

AB-0034-K

Accreditation No:

AB-0092-T

Date:

29.08.2006

Date:

10.10.2006 28

Accreditation Process 06.09.2005

UME applied for accreditation

Date

Type of Assessment

18 - 21.04.2006

Initial

Whole QMS

18 - 19.04.2006

Initial

Thermometry (including radiation thermometry and humidity)

20 - 21.04.2006

Initial

Electrical quantities (excluding RF and microwave measurements)

10 - 11.07.2006

Initial

EMC testing

11.07.2006

Initial

Testing scope in acoustics field

05 - 09.09.2006

Initial

Pressure (including vacuum measurements)

25 - 26.01.2007

Initial

Force (including torque and hardness)

Initial

Dimensional measurements

25 - 26.01.2007 12.11.2007

Surveillance

Assessed Fields

EMC testing

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Accreditation Process List of Assessors Field

Assessor

Organization

QMS

R. Lucien Bauder G. Birbil

METAS (CH) TÜRKAK (TR)

Thermometry

Y.Hermier

LNE (FR)

Electrical Quantities

B. Jeckelmann

METAS (CH)

Pressure

G. Molinar

INRIM (IT)

EMC Testing

E.A. Chun

DATech (DE)

Acoustical Measurements

R. Liebergeld

Schall GmbH (DE)

D. Pecshel

Drehmoment Service Dr. Peschel (DE), formerly PTB (DE)

Hardness

I.Patkovszky

Materialprüfunstalt für Werkstoffe (DE)

Dimensional Measurements

G.B. Picotto

INRIM (IT)

Force Torque

30

Close Cooperation with Customers UME solicits feedback by means of various tools •

Customer Complaints

•

Customer Satisfaction Questionnaire

•

Periodic Meeting of UME Advisory Board

•

Participation in Quality and Measurement Related Exhibitions

•

Meetings/workshops with Shareholders

31

Close Cooperation with Shareholders Periodic Meeting of UME Advisory Board • Board consists of 35 members from industry, ministries, accredited laboratories, universities •

Organized every year at the end of December

•

Discussed Subjects UME strategies, targets and achievements Expectations of external organizations from UME

•

Outcomes of the meetings are evaluated and integrated in the institutional strategic plans

32

Close Cooperation with Shareholders Meetings/workshops with Shareholders Date

Subject Field

Sep. 2005

RF & Microwave Measurements

Oct. 2006

Temperature Measurements

Dec. 2006

Pressure Measurements

Apr. 2007

Temperature Measurements

Oct. 2007

High Voltage Measurements

33

Feedback from Customers Customer Satisfaction Questionnaire •

Developed and introduced in 2004

•

Total of 3 pages

•

Total of 19 statements

•

Statements cover following subjects: Communication with UME Competence of UME staff Cost of Services Reliability of Services Timeliness of Services Invoicing/Payment Process

34

Feedback from Customers

Return Ratio (%) 2005

20,5

2006

12,5

2007

2,2 35

os t of th e

om se m rv un ic e ic at io n C w om ith p U et M en E ce of U M E st af In f vo ic in g Pr oc es s

C

C

se rv ic e

se rv ic e

ce rt ifi ca te

o ft he

of th e

rr or ne ss

E

Ti m el in es s

R el ia bi lit y

Degree of Importance

100

90 90

80 80

70 70

60 60

Degree of Satisfaction

Degree of Satisfaction

Feedback from Customers 100

Degree of Importance

36

Continuous Improvement Measures of Improvement • Performance Indicators and Quality objectives • Feedback from customers (Questionnaires, complaints, etc.) • Findings in internal/external assessments • Corrective / preventive actions (number and type)

37

UME’s Future: Strategic Planning Activities Started in 2006 Trigger:

Requirements of Law No. 5018 on Public Fiscal Management and Control.

Coordinated by team consisting of 17 people Team members were selected among volunteers after special training Strategic planning activities were described in the relevant procedures within QMS

38

Strategic Planning Activities Actions Carried Out: •

Redefinition of institutional mission and vision

•

Performing SWOT and PESTS analysis

•

Defining of institutional strategic aims

•

Drafting of strategic actions toward strategic aims

• Monitoring of the institutional performance through objective and measurable performance indicators

39

Strategic Planning Activities UME Performance Indicators Cover: •

Improved measurement techniques and standards/systems,

•

Participation in international comparisons

• Organized interlaboratories comparisons and proficiency testing programs •

Calibration services

•

Trainings provided to customers

• Scientific events (conferences, symposia, etc.) organized or attended • Membership in national and international technical committees •

Publications 40

Strategic Planning Database

Reports

Strategic Plans

Action Plans

Performance Indicators 41

Continuous Improvement : Improvement Teams Do not complain, propose an action and implement it !

•

Air quality in working areas

•

Signposts in UME Building

•

Separation of solid waste materials

•

Energy efficiency of UPS units

•

Actions for reduction of electricity consumption

•

Improvement of calibration/testing services database

42

Future Plans • Gradually skipping the routine calibration work and setting-up the priorities to R&D projects

• Closer cooperation with universities and other research organizations

• Further support to the Legal Metrology infrastructure of Turkey through ensuring the measurement units used in trade

traceability

of

the

• Conduction of various activities for increasing of awareness of metrology in the society

43

Thank you for your attention !