Module 13 – Tutorial 1. Before implementing a solution to a computer problem, what is one precaution that should be taken? 2. A technician is troubleshooting a computer problem. After making changes to the computer, the error still exists. What should the technician do next? 3. Describes a way to clear the CMOS settings in a computer that will not boot. 4. What will be the result if the voltage is not set correctly for the CPU? 5. A technician is installing two hard drives on a single IDE cable and wants to use the cable select (CSEL) option of master/slave determination. Which information should the technician consider when using CSEL? 6. A computer technician is working for a medium sized school district. Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously? 7. Which technique may be used to upgrade the BIOS on most current motherboards? 8. Which describes the video port on the back of a computer? 9. What is a convenient troubleshooting and diagnostic tool to use when dealing with printer problems?