03/03/09
“POWERING HUMAN CAPITAL FOR Training Consultants
“Add value to your training by converting your programs into KYKO base”
TRAINING IS TO CHANGE PEOPLE FOR THE BETTER IN TERMS OF ATTITUDE CHANGE OR UPGRADING THEIR COMPETENCIES (SKILLS AND KNOWLEDEGE). ORGANIZATIONS INVEST IN TRAINING TO UPGRADE THEIR HUMAN CAPITAL.
HOW TO EVALUATE TRAINING EFFECTIVENESS?
REACTION CRITERIA
TO WHAT DEGREE DOES THE TRAINEES LIKE THE TRAINER? - DOES IT HAVE BEARING TO TRAINING EFFECTIVENESS?
AMOUNT OF LEARNING
- TO WHAT EXTENT DOES THE TRAINEES UNDERSTAND THE CONCEPTS, TOOLS AND PROCESSES OF A TRAINING PROGRAM?
TRANSFER OF TRAINING
RESULT CRITERIA
ZERO TRANSFER – No change in the trainees
ENHANCES PRODUCTIVITY AND QUALITY LESS ERRORS, REJECTS REDUCTION OF ACCIDENTS MATERIAL WASTAGE IMPROVED EFFICIENCY REDUCTION OF COST OF OPERATIONS
NEGATIVE TRANSFER – Change for the worse POSITIVE TRANSFER – Change for the better in terms of attitude and skills
CONCLUSION
TRAINING PROGRAMS MUST HAVE A PROJECT TO MEASURE EFFECTIVENESS
KYKO PROGRAM FOR LEADERSHIP … … … example TYPES OF LEADER
HE + HSA - DRIVER HSO + HSA - AMIABLE LEADER HM + HSA - A SITUATUIONAL LEADER HSE + HSA - A DISCIPLARIAN
LEADER ORIENTATION
HSE – SYSTEM ORIENTATION HSO – PEOPLE ORIENTATION HE – POWER ORIENTATION HSA –RESULT ORIENTATION HM – ORIENTATION VARIES WITH THE SITUATION
LEADER VISION
HM – HELICOPTER VISION EM – PARTIAL VISION LM – TUNNEL VISION
LEADERSHIP STYLE HE – AUTOCRATIC AND AUTHORITATIVE STYLE HSO – PARTICIPATIVE, DEMOCRATIC AND SUPPORTIVE STYLE HSE – BUREAUCRATIC STYLE LSE – LAISSEZ FAIRE STYLE
03/03/09
KYKO BASED TRAINING PROGRAMS KYKO FOR LEADERSHIP KYKO FOR INTERPERSONAL RELATIONSHIP KYKO FOR CUSTOMER SERVICE KYKO FOR SALESPERSON KYKO FOR NEGOTIATION KYKO FOR CHANGE MANAGEMENT KYKO FOR TEAMWORK KYKO FOR DEBT COLLECTION KYKO FOR COACHING KYKO FOR COUNSELING
KYKO FOR MOTIVATION KYKO FOR STRATEGIC MANAGEMENT KYKO FOR COMMUNICATION KYKO FOR MANAGING SUBORDINATES KYKO FOR CUSTOMER RETENTION KYKO FOR PERSONAL DEVELOPMENT KYKO FOR MANAGING BOSSES KYKO FOR CRISIS MANAGEMENT KYKO FOR MANAGING CUSTOMERS KYKO FOR CONFLICT MANAGEMENT, ETC…