Trabsformation Process Process Operations Management

Group members Rohit Vaish Lalit Devnani Dipesh Bansal P Vijay Krishan Mohan Swati Singh Payal VOHRA

Transformation process for an entertainment operation ( film production) Quality of Random Quality of inputs Disturbance outputs monitored Censer monitored Approval Distributor conflicts Social issues Inputs Outputs Story Director Actor Actress Cinematogr aphy Lyrics Singers Music Distributors Choreograp her

Transformati on process Feedback mechanisms Raising revenue Repeat customers Appreciation of

Viewers satisfied with Good movie Good story  Pleasant songs and music Best performance of the artists Best editing

Transformation process for an entertainment operation ( television) Quality of Random Quality of inputs Disturbance outputs monitored Censer monitored Approval Distributor conflicts Social issues Inputs Outputs  Network Actor,Actre Viewers satisfied problem sses efforts with Director, team units  technical eqipement Lyrics Singers Music Distributor s Choreograp her

Transformati on process Feedback mechanisms  TRP(target rating point) Raising revenue

 Good Serials Short movie  Quality picture  Pleasant songs and music Best performance of the artists Best editing

RADIO DISTURBANCE

INPUTS TOWERS TELEPHONE FUNDS MANPOWER COMPUTERS SONG CD SPEAKER MIC TRANSMITTER RECEIVERS

QUALITY I/P MONITORED

RANGE NOISE CONNECTIVIT Y WEATHER TRANSFORMATI ON PROCESS

FEEDBA CK RETAIN CUSTOMERS APPRECIATION BY CUSTOMERS

QUALITY O/P MONITORED

OUTPUT S CUSTOMER SATISFACTIO N MARKETING PLEASANT BEHAVIOUR SONGS INFORMATI ON SHARING