Touch Pro 2 Info

Quick Reference Brief HTC Touch Pro2 Executive Summary: The HTC Touch Pro2 is the ultimate business tool. The ultra sleek design and full QWERTY keyboard keep you connected on the go worldwide. Its linked contacts and linked inboxes allow you to stay organized with your business and personal life. Additionally, easily switch from email to a call with one touch, by simply selecting your friend or colleague’s picture right in your email. Plus, turn your mobile office into an instant office with the Straight Talk™. Straight Talk allows you to easily set up a conference call in a snap. No longer do you need to be concerned with sound quality from your speakerphone, the HTC Touch Pro2 has dual microphones and speakers to filter out all the noise. Start Date: 09/8/2009 Date Modified: 08/10/09

End Date: Ongoing Version: 2

Overview Program Details: Key Services: • • • • • • • •

Pictures – Easily share photos with friends and family using MMS. Instant Messaging, SMS threaded text messaging& Voice Messaging Sprint GPS Navigation Web browsing using Google Search Sprint Music Sprint TV NFL Mobile Live NASCAR Sprint Cup Mobile(SM)

Full Features: • Dual Network Capability for International Travel • World Phone Capability for International travel offering the ability to use one device both in the U.S. and while traveling outside of North America. This phone supports CDMA, 2100 MHz UMTS/HSPA and quad-band EDGE/GPRS/GSM networks. • CDMA, 2100 MHz UMTS/HSPA and quad-band EDGE/GPRS/GSM networksWVGA Touch screen with tilted screen and full sliding QWERTY that easily switches from portrait to landscape • Vibrant TouchFLO User Interface • Straight Talk™ Technology dual speakers, dual microphones and a mute button provide a Polycomlike experience • Microsoft Windows Mobile 6.1 Pro o Robust E-mail, Calendar, and Contacts support • Facebook® Integration – Add your friend, family and co-workers contact information from Facebook. Also, stay up to date with what they are up to as well as update your status on the fly! (see steps below) • Stereo Bluetooth Wireless technology • 3.2 Megapixel camera & camcorder • International Quad-Band capability • Full HTML browser • 3G EVDO Rev A and Wi-Fi (data) internet connectivity • Built-in Productivity Tools - Access your planner and scheduler, check your task list and more. Also includes a world clock, calculator, memo pad, and alarm clock. SPRINT NEXTEL PROPRIETARY: For Internal Use Only. Distribution of this document to any individual not employed by Sprint Nextel, not an Authorized Representative of Sprint Nextel or to any unauthorized organization is strictly prohibited. Violation of this restriction could result in penalties up to and including termination of your employment by or your agreement with Sprint Nextel. 1

Quick Reference Brief • • • • • •

Digital Lounge – download Music, Games and Screensavers Built-In Ring Tones TTY (Teletypewriter) Compatible HAC capable (M3/T3) Voice Activated Dialing Wireless Backup

FAQ’s: Q. How do I know which countries I can use my new HTC Touch Pro2? A. The HTC Touch Pro2 operates on CDMA, GSM, and UMTS networks and will work everywhere Sprint offers international wireless voice and data service (185+ countries for voice and 140+ for data). Check www.sprint.com/sww for coverage details and pricing information. Q. Can I use my HTC Touch Pro2 in Japan? A. Yes. The HTC Touch Pro2 will operate on the CDMA network for voice service and on the UMTS network for both voice and data service. Q. Will texting work on my HTC Touch Pro2 while traveling outside of the US? A. If you are in the United States you can send and received text messages to someone who is in another country (provided the other user subscribes to a supporting network). While traveling outside of the US Sprint customers will not be able to send or receive text messages. Q. How do I set up my HTC Touch Pro2 to use voice and/or data services abroad? A. Sprint international wireless service must be enabled. Customers can contact Sprint Worldwide Care via Chat or email from www.sprint.com/international or can call 1-888-226-7212 (option 2). Sprint employees can request international services be enabled on behalf of customers by sending request to [email protected].

Competitive Analysis:

SPRINT NEXTEL PROPRIETARY: For Internal Use Only. Distribution of this document to any individual not employed by Sprint Nextel, not an Authorized Representative of Sprint Nextel or to any unauthorized organization is strictly prohibited. Violation of this restriction could result in penalties up to and including termination of your employment by or your agreement with Sprint Nextel. 2

Quick Reference Brief Category

HTC Touch Pro 2

Carrier

LG Monaco

Sprint

Verizon

AT&T,

T-Mobile

Size (mm)

116 x 59 x 17

116 x 59 x 17

116 x 59 x 17

116 x 59 x 17

Networks

HTC Warhawk

Samsung Omnia II

106 x 53 x 13.6

118 x 60 x 12

AT&T 113 x 55 x 15.6

Verizon

EVDO Rev. A / HSPA

EVDO Rev. A / HSPA

GSM/HSPA

GSM/HSPA

GSM/HSPA

GSM/HSPA

EVDO Rev. A

OS

WinMo 6.1 Pro

WinMo 6.1 Pro

WinMo 6.1 Pro

WinMo 6.1 Pro

WinMo 6.x Pro

WinMo 6.5 Pro

WinMo 6.1 Pro

Internal Memory (RAM / ROM)

256MB / 512MB

256MB / 512MB

256MB / 512MB

256MB / 512MB

TBD

TBD

8GB

Main Display Colors

3.6” 65K TFT

3.6” 65K TFT

3.6” 65K TFT

3.6” 65K TFT

3.2” 262K TFT

3.2” 65K TFT

3.7” 65K TFT AMOLED

Main Display Pixels

480 x 800

480 x 800

480 x 800

480 x 800

480 x800

480 x 800

480 x 800

Memory Card Slot

MicroSD

MicroSD

MicroSD

MicroSD

MicroSD

MicroSD

MicroSD


(2.0 + EDR)


(2.0 + EDR)


(2.1 + EDR)


(2.1 + EDR)


(2.1 + EDR)


(2.0 + EDR)


(2.0 + EDR)

Bluetooth GPS






















WiFi


(802.11b/g)


(802.11b/g)


(802.11b/g)


(802.11b/g)


(802.11b/g)


(802.11b/g)


(802.11b/g)

3.2 MP

3.2 MP

3.2 MP

3.2 MP

5 MP

5 MP w/ VGA Front facing camera

5 MP



















Camera Mobile TV


(Sprint TV)


Music Player




Push-to-talk Battery

1,500 mAh

Timing

September ‘09

Cost

1,500 mAh

TBD

TBD

1,500 mAh

TBD

TBD

1,500 mAh

1,500 mAh

1,350 mAh

TBD

August ‘09

September ‘09

August “09??

Q4’09

TBD

TBD

TBD

TBD

Pricing and Promotion: See most current Pricing Grid

Eligibility/Combinability Rules: Customer Eligibility: New Consumer Network: • 3G EVDO Rev A • •

CDMA

Existing Individual-liable

Corporate-liable

PowerSource

NDC on Sprint

Channels Participating: Retail Company-Owned Stores (Direct Ship ONLY) Indirect Channel Indirect Preferred Retailers (Direct Ship ONLY) Indirect Exclusive Non-Preferred Indirect Multi-Carriers Indirect National Retail Best Buy Mobile Radioshack Walmart Fry’s

iDEN

Contact for Questions: [email protected]

[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

SPRINT NEXTEL PROPRIETARY: For Internal Use Only. Distribution of this document to any individual not employed by Sprint Nextel, not an Authorized Representative of Sprint Nextel or to any unauthorized organization is strictly prohibited. Violation of this restriction could result in penalties up to and including termination of your employment by or your agreement with Sprint Nextel. 3

Quick Reference Brief Channels Participating:

Contact for Questions:

KOI Sam’s Club Kiosks OAR (Direct Ship ONLY) Business Direct Channel General Business Enterprise Public Sector Federal Government BSP Exclusives Non-Exclusives

[email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

Order Entry Retail: iRMS FDT

Indirect: SNAP FDT WIAT

Business/BSP: FDT WIAT ODST

Special Provisioning Instructions: • SOC Codes: INVOICE DESCRIPTION

SOC CODE

NETWORK

MRC

Additional codes can be found in the WiPOD tool located at o d.s.p. homepage>Top Links>Top Tools >WiPOD o i.s.c. homepage>Top Tools & Forms>Top Online Tools>WiPOD o r.s.p. homepage>Tools/Forms/Top 10 section>WiPOD

Supporting Material/Resources Retail DSP: • Selling Sprint Nextel > Products & Services - Phones > Training - Device Portal • Selling Sprint Nextel > Products & Services - Phones > Device/Handset Support - Device Wizard Business DSP: • Products & Services > Wireless - Phones > CDMA Phones • Products & Services > Wireless - Phones > Device Portal • Products & Services > Wireless - Phones > Device Wizard ISC: • Products & Services > Data Devices & Phones > CDMA Phones • Training > Phones - Device Sales Portal Phone Manuals/Guides/Product Briefs: Phone manuals, device guides and product briefs are all available quickly by typing “CEBU” in your web browser. Also linked within RSP by clicking Device Product Briefs & User Guides under Quick Links to get this page of the Customer Equipment Web site. SPRINT NEXTEL PROPRIETARY: For Internal Use Only. Distribution of this document to any individual not employed by Sprint Nextel, not an Authorized Representative of Sprint Nextel or to any unauthorized organization is strictly prohibited. Violation of this restriction could result in penalties up to and including termination of your employment by or your agreement with Sprint Nextel. 4

Quick Reference Brief Dedicated Training Materials: There will also be dedicated i-Learn course located at ……and HTC support content located on www.htcchampions.com, under register > Sprint. Quick Links: Known issues are categorized into three areas: •

Work Around/Instructional Note

•

Software Upgrade

•

Exchange/Repair

Device Triage Tool: The Device Tool is housed on RSP under Top Links

Network Performance Tools: The Network Performance Tool can be accessed through eTicket links, KMS links or via RSP, and used to quickly determine if there is a network issue by drilling down to each technology, each tower, or application. On RSP you will find it under the Quick Links Header in Device Support,

Facebook Integration: 1. You will need to select contact, then All Contacts 2. Then need to scroll over to Updates and Events. 3. Under Updates, select link. You will need to logon with your credentials and your contacts will import automatically.

SPRINT NEXTEL PROPRIETARY: For Internal Use Only. Distribution of this document to any individual not employed by Sprint Nextel, not an Authorized Representative of Sprint Nextel or to any unauthorized organization is strictly prohibited. Violation of this restriction could result in penalties up to and including termination of your employment by or your agreement with Sprint Nextel. 5