CGW-P Installation and Operation Manual
Table of Contents Chapter 1: Introduction 1.1
Overview.............................................................................................................. ...1-1
Chapter 2: Physical Description 2.1
Overview.............................................................................................................. ...2-1
2.2
CGW-P Front Panel...................................................................... ............................2-1
2.3
Interface Cables............................................................................................ ..........2-1
2.4
CGW-P Plug-In Boards........................................................................ .....................2-3 2.4.1
CPU Board.......................................................................................................... ...2-3
2.4.2
PRI Board............................................................................................... ...............2-5
2.4.3
Cellular Boards....................................................................... ..............................2-6
2.5
Technical Specification................................................................................ ............2-8
2.6
RF Antenna Installation Guidelines........................................ ...............................2-10
Chapter 3: Application Software Installation and Preparation for Communication 3.1
Overview.............................................................................................................. ...3-1
3.2
Software Installation........................................................................ .......................3-1
3.3
Preparation for Communication.................................................... ..........................3-4 3.3.1
Initializing the Program.............................................................................. ...........3-4
3.3.2
Working Through a COM Port................................................................ ................3-4
3.3.3
Working Through a Network.................................................. ...............................3-5 3.3.3.1
Creating a New Folder of Contacts...................................................... ....3-5
3.3.3.2
Creating a New Contact............................................................. .............3-6
3.3.4
Working Through a Modem.................................................................... ...............3-6
3.3.5
Working Offline.................................................................................. ...................3-7
3.4
Setting a Password............................................................................................... ...3-7
3.5
Reading and Sending Parameters...................................................... .....................3-9
3.6
Printing Parameters................................................................. .............................3-10
3.7
System Functions.......................................................................................... ........3-10
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CGW-P Installation and Operation Manual
Chapter 4: System Configuration 4.1
Overview.............................................................................................................. ...4-1
4.2
System Settings............................................................................................ ..........4-1 4.2.1
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6
Cellular Channel Configuration...................................................... .......................4-2 4.2.1.1
Copying Settings to Other Channels..................................... ..................4-3
4.2.1.2
Beep Configuration.................................................................... .............4-4
4.2.1.3
Applying Channels................................................................... ...............4-5
4.2.1.4
Cellular Restart Configuration........................................................ .........4-6
PRI Configuration................................................................................... ...............4-7 4.2.2.1
Enabling Channels................................................................ ..................4-8
4.2.2.2
Call Clearing Causes............................................................... ................4-9
4.2.2.3
Setting Overlap Parameters.......................................................... ........4-10
4.2.2.4
Setting Call Queue Parameter............................................................. ..4-10
4.2.2.5
Applying Changes...................................................................... ...........4-10
CPU Configuration............................................................................................ ...4-11 4.2.3.1
Setting Network Parameters.................................................. ...............4-11
4.2.3.2
Scheduling Channels Activity Time...................................... .................4-13
Prepaid Configuration................................................................. ........................4-14 4.2.4.1
Configuring SIM Prepaid Setting...........................................................4-14
4.2.4.2
Channel SIM Swap......................................................... .......................4-16
4.2.4.3
Copying SIM Settings Within a Channel................................................4-16
4.2.4.4
Copying SIM Settings Between Channels.................................... ..........4-17
4.2.4.5
Global Timer Settings Configuration............................... ......................4-17
4.2.4.6
Applying Changes...................................................................... ...........4-19
Number Portability Configuration.................................................................... ....4-19 4.2.5.1
Number Portability via Server.................................................. .............4-21
4.2.5.2
Number Portability via Cellular Bridge............................... ...................4-21
4.2.5.3
Setting Up a Protocol........................................................ ....................4-22
4.2.5.4
Operator Names........................................................... ........................4-24
History Cleanup........................................................................... .......................4-25
Chapter 5: Call Management 5.1
Overview.............................................................................................................. ...5-1
5.2
Call Management........................................................................................ ............5-1 5.2.1
Incoming Call from Cellular........................................................................... ........5-1 5.2.1.1
Routing a Call from Cellular to a Specific PBX Destination......................5-2
5.2.1.2
Routing a Call from Cellular to an ISDN PRI Group..................................5-4
5.2.1.3
Setting CLI Routing............................................................... ..................5-6 ii
CGW-P Installation and Operation Manual 5.2.1.4 5.2.2
Setting Intelligent MSN Routing.......................................... ....................5-7
Outgoing Calls from PBX............................................................................ ...........5-8 5.2.2.1
Routing Outgoing Calls from PBX through Cellular Groups......................5-9
5.2.2.2
Routing Outgoing Calls Using LCR Tables....................................... .......5-10
5.2.2.3
Routing Outgoing Calls Using White and Black Lists.............................5-13
Chapter 6: System Alarms and Maintenance 6.1
Overview.............................................................................................................. ...6-1
6.2
System Alarms.............................................................................................. ..........6-1
6.3
6.2.1
Alarm SMS Settings............................................................... ...............................6-2
6.2.2
Alarm E-Mail Settings...................................................................................... ......6-3
System Maintenance............................................................................................... 6-4 6.3.1
Viewing CPU Details....................................................................................... .......6-4
6.3.2
Viewing PRI Setting Details...................................................................... .............6-5
6.3.3
Viewing Cellular Channel Details.............................................. ............................6-5
6.3.4
Viewing System Status and PRI Monitor Details............................................ ........6-6
6.4
Channel Reset................................................................................................... ......6-9
6.5
Prepaid Counters.................................................................... ..............................6-10
6.5.1
Setting a Global SIM Time........................................................................ ...........6-11
6.5.2
Viewing SIM Card Time Counters................................................ ........................6-11
Appendix A: Package Contents Appendix B: CDR Downloader B.1
Introduction...................................................................................... ......................B-1
B.2
Installation.................................................................................................... ..........B-1
B.3
System Operation..................................................................................... ..............B-4
B.4
B.5
B.3.1
Adding a Device to the List......................................................................... ..........B-5
B.3.2
Direct Download of a CDR File....................................................... .......................B-6
B.3.3
Downloading CDR Files According to a Scheduling Scheme..................................B-8
Graphical User's Interface................................................................................. ....B-10 B.4.1
Color Legend.......................................................................... ............................B-10
B.4.2
Status Bar Messages.............................................................. ............................B-11
Application Shutdown........................................................................ ...................B-12
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CGW-P Installation and Operation Manual
List of Figures 1-1
CGW-P PBX and Cellular Interface Diagram................................................... ..................1-1
1-2
CGW-P PBX and Cellular Interface.................................................... ...............................1-2
2-1
System Settings Screen........................................................................................... ........2-1
2-2
RS-232 Cable Connection Diagram......................................................................... .........2-2
2-3
Network Cable Connection Diagram................................................................. ...............2-2
2-4
PRI PBX Cable Connection Diagram..................................................................... ............2-2
2-5
CPU Board......................................................................................... ..............................2-4
2-6
PRI Board............................................................................................................... ..........2-5
2-7
Cellular Board – Front Panel............................................................................ .................2-6
2-8
Cellular Board – Side View......................................................................... ......................2-7
2-9
Antennas on Cube................................................................................. ........................2-10
3-1
Install CGW-P Directory................................................................................................. ...3-1
3-2
Install Shield Wizard Window........................................................................... ................3-1
3-3
Program Folders Window........................................................................... ......................3-2
3-4
Automatic Installation.................................................................................................. ....3-2
3-5
Installation Complete.................................................................................................... ...3-3
3-6
CGW-P Program on the Start Menu.................................................................. ................3-3
3-7
Main Screen............................................................................................................. ........3-4
3-8
Contacts Window.................................................................................................. ...........3-5
3-9
Folder Window................................................................................................. ................3-6
3-10 Contacts Window.................................................................................................. ...........3-6 3-11 Modem Selection Window.......................................................................................... ......3-7 3-12 Password Window.......................................................................................... ..................3-8 3-13 Read Parameters Window................................................................................... .............3-9 3-14 Check Password Window................................................................... ..............................3-9 3-15 Print Configuration Parameters Menu....................................................... .....................3-10 3-16 System Functions Tree...................................................................................... .............3-11 4-1
System Settings Screen........................................................................................... ........4-1
4-2
Cellular Channel X Area..................................................................................... ..............4-2
4-3
Copying Channel Settings.............................................................................................. ..4-3
4-4
Beep Cadence..................................................................................... ............................4-4
4-5
Beeps Screen............................................................................................................... ....4-4
4-6
Select Channels Screen............................................................................... ....................4-5
4-7
Apply Parameters Screen................................................................................................ .4-5
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CGW-P Installation and Operation Manual
4-8
Cellular Restart Screen................................................................................ ....................4-6
4-9
PRI Screen............................................................................................... ........................4-7
4-10 Enable Channel Screen............................................................................................ ........4-8 4-11 Call Clearing Causes Screen....................................................................... .....................4-9 4-12 CPU Details Area........................................................................................................ ....4-11 4-13 Network Parameters Screen................................................................ ..........................4-12 4-14 Schedule Screen................................................................................................ ............4-13 4-15 Prepaid Screen.............................................................................................................. .4-14 4-16 SIM Parameters Screen.......................................................................................... ........4-15 4-17 SIM Settings................................................................................................................. ..4-16 4-18 SIMs Selection Screen................................................................................................ ....4-16 4-19 Global System SIMs Time Accumulator Screen............................................. .................4-18 4-20 SIM Selection Screen............................................................................. ........................4-18 4-21 Select Channels Screen............................................................................ .....................4-19 4-22 Number Portability Screen................................................................................ .............4-20 4-23 Cellular Bridge Screen............................................................................. ......................4-21 4-24 Add Cellular Bridge Screen........................................................................ ....................4-22 4-25 Query Format Screen............................................................................................. ........4-22 4-26 Apply Parameters Screen.............................................................................................. .4-23 4-27 Check Password Screen................................................................................ .................4-23 4-28 Confirmation Message................................................................................. ..................4-23 4-29 Operator Names Screen................................................................... .............................4-24 4-30 Add Operator Name Screen........................................................................... ................4-24 4-31 History Cleanup Method Screen.................................................................................. ...4-25 4-32 Day of Month Screen............................................................................ .........................4-26 5-1
Call from Cellular Screen......................................................................... ........................5-2
5-2
Routing an Incoming Cellular Call to PBX Number...................................... .....................5-3
5-3
Groups Screen.............................................................................................. ...................5-4
5-4
Select Groups Screen........................................................................ ..............................5-5
5-5
CLI Table Screen.................................................................................... ..........................5-6
5-6
CLI Screen........................................................................................... ............................5-6
5-7
Intelligent Routing Screen................................................................ ...............................5-7
5-8
Call from PBX Screen........................................................................................ ...............5-8
5-9
Groups Screen.............................................................................................. ...................5-9
5-10 Select Groups Screen..................................................................... ...............................5-10 5-11 LCR Table Screen......................................................................................... ..................5-11 5-12 Add LCR Screen.......................................................................................... ...................5-11
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CGW-P Installation and Operation Manual
5-13 Add Operator Name Screen........................................................................... ................5-12 5-14 White/Black Lists Screen.............................................................................................. ..5-13 5-15 Add Prefix Screen............................................................................. .............................5-13 6-1
System Alarms Screen............................................................................................. ........6-1
6-2
SMS Alarms Screen.................................................................................................. ........6-2
6-3
E-Mail Alarms Screen........................................................................................ ...............6-3
6-4
System Maintenance Screen............................................................. ..............................6-4
6-5
PRI Details.................................................................................................. .....................6-5
6-6
Channel Details..................................................................................... ..........................6-5
6-7
PRI Monitor Screen.............................................................................. ............................6-6
6-8
Communication Selection Screen.............................................................. ......................6-6
6-9
Contacts Screen................................................................................ ..............................6-7
6-10 Selected Contact..................................................................................... ........................6-7 6-11 State Display............................................................................................. ......................6-8 6-12 Reset OptionsScreen......................................................................... ..............................6-9 6-13 Reset Confirmation Message................................................................ ...........................6-9 6-14 Prepaid Counters Screen.................................................................. .............................6-10 6-15 System Global Counter Screen................................................................. .....................6-11 6-16 Counters Screen........................................................................................ ....................6-11 B-1
System Alarms Screen.................................................................................................. ...B-1
B-2
Setup.exe Icon............................................................................................................ .....B-1
B-3
CDR Downloader Setup – Step 1................................................................................... ...B-2
B-4
CDR Downloader Setup – Step 2................................................................................... ...B-2
B-5
CDR Downloader Setup – Step 3................................................................................... ...B-3
B-6
CDR Downloader Setup – Step 4................................................................................... ...B-3
B-7
CDR Downloader Window................................................................................ ................B-4
B-8
Device Details Window..................................................................................... ...............B-5
B-9
Get CDR Now Window......................................................................... ............................B-7
B-10 Connection Session Status...................................................................... ........................B-7 B-11 Schedule Details Window...................................................................... ..........................B-8 B-12 Device Name Pane – Icon Color................................................................. ....................B-10 B-13 Shutdown Confirmation................................................................................. ................B-12
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