Terms Conditions

TERMS & CONDITIONS Important Information for Passengers Prices – Cruise and cruise-tour prices cannot be guaranteed until reservations are confirmed along with payment of applicable per-person deposit. Airfare prices, availability, times and flights are not guaranteed until paid in full and may change without notice. All prices are subject to change without notice and may be subject to limited availability. Restrictions and blackout dates may apply. The exact price depends upon the day of departure, departure city, length of stay, ship, hotel, room or cabin type, or other inclusions including, but not limited to, airfare, transfers, rental cars, taxes or administrative fees. Prices and offers are valid for new bookings only. The price shown on this invoice for all cruise lines, (except Royal Caribbean International and Celebrity Cruises, whose passengers may receive an amenities package or a Costco Cash Card, and Disney, Regent and Silver Seas Cruise Lines, whose passengers will receive a Costco Cash Card) includes a Costco member discount that is calculated based on the amount paid to Costco Travel. Any coupons or credits applied will cause your amenities package, gift cards or discount amount to be recalculated. Exclusions – Unless indicated, prices do not include airfare, gratuities, meals, telephone calls, some resort service fees, any personal or incidental items, or any other features not listed except where otherwise noted. Additionally, cruise prices do not include transfers unless otherwise noted. Deposit – Cruise and cruise-tour bookings require a deposit at the time of booking, which may vary by cruise line. For Regent Seven Seas Cruises Paul Gauguin sailings, a $100 per-person, nonrefundable administrative fee applies to all bookings under deposit. Certain deposits are nonrefundable. Insurance premiums and certain vendor fees are not refundable. Final Payment – Cruise and cruise-tour bookings require full payment between 90 and 120 days prior to sailing, depending on the cruise line. All vacation prices that include airfare are subject to change until paid in full. Forms of Payment – American Express® is the preferred payment method for Costco Travel. American Express, Visa or MasterCard are the only acceptable forms of payment for cruise and cruise-tour vacations. Revisions and Cancellations – In the event you need to change or cancel your reservation or any information provided as part of the reservation, please contact Costco Travel as soon as possible. Other restrictions may apply. Revision, cancellation and refund policies vary by vendor. All refunds are subject to vendor cancel fees up to 100% of the cost of the trip. In all instances, no-shows are nonrefundable. Travel insurance may be purchased at the time of booking, which may cover cancellations for covered reasons. Refunds -- Insurance premiums, airfare and some vendor fees are not refundable. Once issued, refunds may take one to two billing cycles to appear on your credit card account. Documents – Cruise and cruise-tour documents are mailed approximately 14 days prior to sailing. Please check your documents to confirm accuracy of all information. Call Costco Travel immediately at 1-877-849-2730 if there are any discrepancies or if you have questions. Tickets and vouchers are negotiable instruments. Protect them! Lost, stolen or destroyed tickets or vouchers cannot be replaced or refunded. Airline Confirmation, Check-in and Seats – If you have purchased airfare with your cruise or cruise-tour vacation, your flights will be assigned 30 days prior to the date of departure. In order to guarantee non-stop flights or specific flight times, you must purchase an air deviation. If non-stop flights or specific flight times are important to you, we recommend the purchase of an air deviation along with your cruise or cruise-tour vacation. When scheduling your own flights, please arrange your flight time to be at least five to six hours prior to embarkation or after disembarkation of the cruise. Please be aware that the cruise lines have flight arrival and departure time guidelines that could vary, depending upon the departure/arrival ports and the airport. It is important to confirm all flights with the airline prior to departure. For domestic flights, 24 hours is recommended. For international flights, 72 hours is mandatory. Failure to confirm international flights or to use any portion of the reservation may result in automatic cancellation for all continuing and return flights. Please verify specific guidelines with your airline when confirming your flights as guidelines change by airline, airport, flight and security restrictions. Latecomers may lose their assigned seat or be denied boarding at their

own expense. In all cases, unless additional time is required by the airline, it is important to arrive at the airport at least one to one-and-a-half hours prior to departure for all domestic flights and two to three hours prior to departure for international flights. Choice of seat assignments may be limited at the time reservations are requested and at times not assignable until check-in. Seat assignments are capacity controlled at the sole discretion of the airline and are subject to change by the airline without notice. Costco Travel cannot guarantee seat assignments. Proof of Identity – Effective as early as January 2008, American citizens will be required to carry a valid passport whenever traveling outside the United States. These rules are subject to change at any time, without notice. Photo ID is required for all travel, both domestic and international. Passports are generally required for international travel. You will not be permitted to depart without necessary documentation. There may be additional requirements for international travel such as inoculations or visas. Please check with the U.S. Department of State (www.travel.state.gov) for more information related to your travel destination. Special travel documents are required for children traveling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are not a U.S. citizen, you must contact the consulate of the country you are visiting to inquire about visa requirements. You must also contact the Immigration and Naturalization Service (1-800375-5283, www.ins.uscis.gov) for reentry requirements into the U.S. Travel Health Information – For the most current worldwide health information, consult your family physician or the official Web site for the Center for Disease Control at www.cdc.gov/travel/ or by phone at 1-800-311-3435. You’ll find information on recent outbreaks, required vaccinations, safe food and water tips, insect protection, illness and injury abroad, and more. Requests – Specific requests must be made at the time of booking and are subject to availability at the time of checkin. Seat assignments and bedding requests cannot be guaranteed. At some hotels and with some cruise lines, there will be an additional charge if a crib, roll-away or refrigerator is required, payable by the guest directly to the hotel and/or cruise line. Additional Important Information – We strongly suggest that all U.S. citizens traveling outside the U.S. carry a passport valid for six months after your return to the U.S. Costco Travel is not responsible, and can not assist you, if you are denied boarding due to lack of proper ID or documentation. Please Note: Increases to government fees and taxes imposed by the cruise line may slightly increase the price of your package up until your departure date. The current cruise line cancellation penalties have been advised and the cruise line reserves the right to change penalties without notification. Refunds are processed by the cruise line and may take six to eight weeks to appear on your credit card account. Disclaimer of Liability – As of the date of this publication, all information is thought to be accurate, available and current. The information, products and services published in this brochure may include inaccuracies or typographical errors. Costco Travel does not guarantee the accuracy of, and disclaims liability for, any inaccuracies, including but not limited to the price, information and description of the products and services described in this brochure. The services provided in this brochure are furnished by independent contractors who are not employees of or joint ventures with, Costco Travel. Costco Travel is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any vendor or any personal injuries, death, property damage or other damages or expenses resulting from causes outside of Costco Travel’s control. Costco Travel shall not be responsible for travel delays or cancellations or for any illness, death, injury, damage or loss of vacation time arising there from. Costco Travel shall not be liable for any injuries, damages or losses caused to any traveler in connection with, or by vendor employees or contractors, terrorist activities, social or labor unrest, mechanical or construction failures, or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the control of Costco Travel. Traveler assumes complete and full responsibility for checking and verifying any and all passport, visa, inoculations or other entry requirements of each destination, as well as reentry into the U.S., and all safety or security conditions at such destinations, in connection with the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. Department of State (www.travel.state.gov). Costco Travel is a registered seller of travel and travel agency in the following states: Washington (WST 602042600); Ohio (8789302); Florida (Fla. Seller of Travel Reg. No.ST32555); and California (CST 2054248-50). Registration as a seller of travel does not constitute approval by the state of California.