Template Survey Golf Course 09

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Golf Course Facility Satisfaction Survey Your evaluation of the golf course is important to provide feedback on your golf experience and identify opportunities for us to improve the course and its conditions.

Please indicate your general level of satisfaction with the golf course facility: (Please check only one box for each factor.)

Extremely Satisfied

Moderately Satisfied

Extremely Dissatisfied

A. Golf Course

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B. Practice Facilities

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C. Driving Range

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D. Pace of Play

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Please indicate how strongly you agree or disagree with each of the following statements by checking the one box that best expresses your agreement or disagreement with that statement :

Tees Strongly Agree

Agree

Moderately Agree

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1.

Tees line-up with the golf-holes

2.

Tees are large enough

3.

Tees have a smooth-flat surface

4.

Tees are covered in turf

5.

No worn areas between cart path and tee

6.

Tees are too wet

7.

Tees are too dry

8.

Broken tees are littering the teeing surface

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Somewhat Disagree

Strongly Disagree

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Greens Strongly Agree

Agree

Moderately Agree

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1.

Greens offer many hole-cup positions

2.

Greens are large enough

3.

Greens have a smooth-firm surface

4.

Greens are relatively free of ballmarks

5.

Greens generally are weed free

6.

Greens generally are 100% turf, without any bare areas

7.

Greens are aerified too often

8.

Greens ball roll speed is too slow

9.

Greens ball roll speed is too fast

10.

Greens walk on area is often worn

11.

Greens surround areas are difficult to execute a proper chip-shot

12.

Sand bunkers around greens are too close to the green

13.

Sand bunkers around greens are too far from green

14.

After a rain event greens are soft or the ball plugs from an approach-shot

15.

I believe greens should be in better overall condition

16.

The greens are too hard

17.

The greens are too bumpy

18.

The greens are always being aerified, verticut or disturbed in some way

19.

I believe greens should be in better overall condition

20.

Greens are all consistent in ball roll, appearance and playability

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Somewhat Disagree

Strongly Disagree

Fairways Strongly Agree

Agree

Moderately Agree

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1.

Fairways are cut too long

2.

Fairways are most always too wet

3.

Fairway mowing takes place in the prime playing time

4.

Fairways have substantial populations of weeds

5.

Fairways are not very level

6.

Fairways have substantial unrepaired divots

7.

Fairways are too narrow

8.

Fairways are too wet

9.

Fairways have many different types of turf

10.

Fairways are thin and contain voids

11.

Fairways have an easy to identify yardage system

12.

Fairways have too many trees nearby

13.

Dry spots are very problematic on the fairways

14.

Cart traffic is a problem causing wear on fairways

15.

After a rain event fairway areas are wet, limiting cart traffic to paths only

16.

I often have a bad lie in the fairway

17.

Fairways landing areas are not visible from the tee

18.

Fairways and courtesy cut of rough are difficult to distinguish

19.

Our fairway turf is as good as or better than any club in the area

20

The fairway cut is too far from the front of the tees

21.

Fairways have very little roll after the drive

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Somewhat Disagree

Strongly Disagree

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Sand Bunkers Strongly Agree

Agree

Moderately Agree

1.

The sand is the biggest problem with our bunkers

2.

The sand is too fluffy

3.

The sand is too hard

4.

The sand is too wet

5.

The sand is too dry

6.

We have the best sand bunkers I have ever played out of

7.

The bunkers are too deep

8.

The lip or edge is too large or steep

9.

My feet always sink into the sand (footing is difficult)

10.

The sand seems crusty on top and soft or wet underneath the crust

11.

After a rain event water stands in the bunkers

12.

A clean sharp edge around the perimeter is always maintained

13.

There are always rakes nearby to smooth the sand

14.

Bunker are raked enough by the maintenance crew

15.

Sand is well distributed throughout the bunker (consistent depth)

16.

The bunkers are too difficult for the average player

17.

The golf course has too many sand bunkers

18.

The bunkers near the green are always too wet

19.

The bunkers have weeds growing in and around them

20.

The sand bunkers are the worst bunkers I have ever played from

21.

The ball sometimes get buried in the sand

□5

Somewhat Disagree

Strongly Disagree

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4

Rough Strongly Agree

Agree

Moderately Agree

Somewhat Disagree

Strongly Disagree

1.

The turf around the bunkers is dry and thin

2.

The rough is wet and carts leave ruts and black marks on the turf

3.

Traffic areas adjacent to cart paths are worn to the soil

4.

The rough has substantial weed growth

5.

Rough areas are bumpy and uneven

6.

There are too many trees in the rough

7.

The rough is cut too long

8.

The rough is too thin

9.

The rough is too thick

10.

There are not enough trees in the rough

11.

The rough is too easy to hit the ball from

12.

Fairway courtesy cut is difficult to distinguish from the rough cut

13.

The rough is too dry

14.

The rough is the best in the area

15.

Low tree braches make hitting out of the rough difficult

16.

I can easily hit a fairway wood out the rough

17.

I often see clumps or grass in the rough from mowers

18.

Small branches and tree debris are often found in the rough

19.

Burrowing animals are a problem in the rough

20.

The outer rough is clearly marked with white stakes indicating out of bounds

21.

Ground under repair signs and white paint are use for unplayable repairs being made to the golf course

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General Golf Course Maintenance Issues Strongly Agree

Agree

Moderately Agree

Somewhat Disagree

Strongly Disagree

1.

Golf course workers are courteous and not disturbing golf rounds

2.

Drop areas adjacent to water hazards are marked according to the rules of golf

3.

I have never witnessed any unsafe activities by maintenance workers

4.

The golf course is ready for play each day without interruption due to routine maintenance (cups changing, greens mowing, bunker raking and tee set-up)

5.

Cart paths are in good repair

6.

There are no dead trees or large tree limbs that could cause injury

7.

Water features are relatively free from odor and weed growth

8.

I have met the golf course superintendent and know him/her by name

9.

I have played golf with the golf course superintendent

10.

I know that the golf course is the best it can be on a day-to-day basis

11.

The golf course staff is well trained and capable

12.

The golf course is always marked according to USGA rules of golf

13.

Pace of play is acceptable, never over four and one half hours for 18 holes

14.

The equipment used to maintain the course seems to be in good condition

15.

On course restrooms and food service is adequate

16.

Drinking water is available throughout the course

17.

Ballwashers, tee markers, flagsticks, bunker rakes and hole-cup liners are in good condition

18.

Do you know if your golf course has a master plan developed by the committee and a golf course architect?

19.

If you had the ability to change anything on the golf course it would be:

□5 □5 □5 □5 □5 □5 □5 □ YES □ YES □5 □5 □5 □5 □5 □5 □5 □5 □ YES

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6

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