David Edwards 00 Xxxxxxx Road, Xxxxxxx, XX00 0XX Telephone: 0000 000000 – Mobile: 07700 000000 – Email:
[email protected] PROFESSIONAL PROFILE An accomplished Chartered Engineer with a well developed background in the telecommunications industry. Extensive experience in sales, account management, project management, process analysis and enhancement with a proven ability to combine technical knowledge and understanding with a strong commercial awareness.
The profile should provide a succinct summary of who you are and what you do, noting some of the main areas of specialisation.
CAREER HISTORY June 2005 – Present Technical Director TELECOMS SERVICES • •
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Established and set up a new business venture, a telecommunications services reseller and consultancy Providing inbound and outbound voice services for business and residential applications and providing web site development and telecommunications consultancy services Also negotiated an agency agreement to sell VoIP PABX systems Designed, implemented and developed the company website including an on-line customer area and developed the call billing application Overseeing the steady growth of the business, sourcing new clients
July 2000 – June 2005 Systems Manager CABLE & WIRELESS • •
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Working within the Integrated Voice Platforms, UK and Europe Access Planning for this global telecommunications company Successfully identified and removed £3.6m pa of unnecessary out-payment costs and implemented system enhancements to further reduce exposure and prevent recurrence of unnecessary costs Overseeing the identification and implementation of further ongoing costs/benefits, and compiled a business plan which progressed through corporate governance processes and received expenditure approval Designed and implemented a Microsoft Access database application to integrate three separate and highly manually intensive processes Successfully achieved a notable improvement in communication between a number of business process areas ensuring clarity of purpose across the organisation Overall responsibility for existing and new systems and processes covering planning and service delivery of UK voice network Interconnect and internal network capacity Virtual team leader for the cross-functional and cross company teams to set up the management interfaces for a major groundbreaking outsource of planning staff and network components to Nortel Networks
August 1994 – June 2000 Account Manager CABLE & WIRELESS • •
Working within the International & Partner Services of this global telecommunications organisation Successfully developed a new and innovative ISP account from zero to a £12.5m account in twelve months
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Overseeing the retention, re-signing and growth of the company’s flagship outsource contract at the point when the account was about to be lost Successfully achieved a sales target of up to £25m pa including key major ISP accounts Achieved a number of multi-million £ IRU (large international bandwidth) sales to tier 1 ISPs Responsible for primary UK Account Management for European ISP's based on the C&W IP legacy access network and also the ISP's and major European customers on the ex Mercury Communications International network
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CAREER HISTORY September 1988 – August 1994 System Design Engineer GEC-PLESSEY TELECOMMUNICATIONS LIMITED • • • • •
Working within the International & Partner Services of this global telecommunications organisation Successfully developed a new and innovative ISP account from zero to a £12.5m account in twelve months Overseeing the retention, re-signing and growth of the company’s flagship outsource contract at the point when the account was about to be lost Successfully achieved a sales target of up to £25m pa including key major ISP accounts Achieved a number of multi-million £ IRU (large international bandwidth) sales to tier 1 ISPs
EDUCATION AND QUALIFICATIONS September 1984 – June 1988 University of Bristol B Eng (Honours) in Electrical and Electronic Engineering (2:1)
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PROFESSIONAL MEMBERSHIPS • •
Chartered Engineer Member of the Institute of Engineering Technology
TECHNICAL SKILLS SUMMARY • • • • •
Web development: HTML, XHTML, CSS, JavaScript Databases: Microsoft Access, MySQL, PHP Software: Microsoft Office (Word, Excel, PowerPoint, Publisher) Design: Macromedia DreamWeaver, Adobe Acrobat, Adobe Photoshop Windows 2003 Server, Windows Active Directory, DNS, IIS, Apache, Sharepoint services, SMTP Server and SMTP relay, RAS/VPN, IP PBX/IVR
INTERESTS In my spare time I enjoy sports, especially football, cricket and rugby. I like outdoor activities such as hiking, camping and rock climbing. I have an interest in computers and modern technology. I also take part in various fundraising events to raise money for charity. REFERENCES Available on request.
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