Te c h n o w i n g s Computer Solution Address: Type-NL-5, Build-07, Room-02, Sec-11Nerul, Navi Mumbai, Pin code - 400706. Contact: Abdul Razak – 9819336458, Daniel Jessiah – 9324346543. Email ID:
[email protected]
Subject: Application for AMC (Annual Maintenance Contract) (To be filled up by the applicant) This is an AMC Contract for a period of
year;
BETWEEN: Name:
Technowings Computer Solution,
Address:
Type-NL-5/Build-07/Room-02, Sector-11,Sangam Apt, Nerul, Navi Mumbai, Pin Code-400706
Contact:
+91 9819 336 458
Email ID:
[email protected]
AND: Name: Address:
Contact: Email ID: Hardware parts please list here
I hereby assure that the information provided by me is true and correct according to my knowledge and hereby pay a sum of Rs. as a charge of the PC maintenance for the above mention period.
Rules, regulation & Services The Maintenance and Repair service provides:Installation and commissioning of new equipment; On-site diagnosis of problems; Fault management to effect quick resolutions irrespective of cause; Installation and commissioning of upgrades and expansions; Hardware maintenance during warranty and thereafter. 1) These services are provided on supported equipment to contributors only. Service is available from the purchase date of the equipment. The scheme does not cover the installation or maintenance of communications links to host computer systems. 2) The cost of the scheme is based on a per system cost and an element based on the type of equipment. The total sum is payable on each system each year. 3) The Computing Services Department undertakes to provide support for each item of equipment up to the date quoted in the schedule of supported equipment, subject to external limitations. This date is reviewed and extended, if appropriate, on a regular basis. 4) The Computing Services Department undertakes not to foreshorten dates without prior warning to existing users and without due cause. 5) The fee for the maintenance scheme will only cover the cost of repairs required to rectify faults caused by normal usage; the Computing Services Department reserves the right to charge additionally for all repairs carried out to rectify faults caused by misuse or otherwise. 'Misuse' includes the exceeding of manufacturers' specified ratings e.g. printer throughput. 6) The Computing Services Department undertakes normally to respond to all faults on equipment covered by the scheme within one working day of the initial call log. 7) The Computing Services Department will endeavor to restore full service to the user as soon as possible. Where this is unlikely to be achieved in a reasonable timeframe, an attempt will be made to lend substitute equipment if resources permit. 8) The scheme fee covers the labour costs involved with the installation of user supplied hardware upgrades and expansions. The cost of such materials is not covered. Where the Department is able to supply such materials from stock. 9) The Computing Services Department takes no responsibility for user data or programs held on discs incorporated in machines submitted for repair. Users are expected to make adequate provision by security back-up techniques to guard against equipment malfunction. 10) The Computing Services Department requests notification if machines which it is required to attend are likely to hold data covered by the Data Protection Act. 11) There will be no refund of fees paid. 12) Only items which appear on the list of supported items will be considered for cover by the scheme. 13) The Department reserves the right to amend these terms and conditions at any time so as to ensure that the best overall service can be delivered to the entire client of the scheme. • • • • •
Date: Place: (Signature o the applicant)
(To be filled up by the staff) 1) 2) 3) 4)
Is the PC in warranty period? Are all the parts in the working condition? Is the Pc owned by the client? No. of PC owned by the client.
(Yes / No) (Yes / No) (Yes / No)
Tick the parts that are present during initial filling of the contract □ Motherboard □ RAM □ CPU □ Hard disk □ CDROM □ CD Writer □ DVD ROM □ DVD writer □ Keyboard □ Mouse □ Monitor □ Printer □ Scanner For other hardware please list here
Received a sum of Rs. in Check/Cash. (Signature of the staff) Kindly pay the amount by Cheque