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  • November 2019
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Shaka Luncheon Take Home Quiz

Professor Gardner HUC-108

1. Name, fully define, and give an example of each of the four (4) components of strategic communication. a. Situational Knowledge- Information that you have about the requirements for successful communication in a particular context. i.

In a conversation with a person on the topic of BIOS situational knowledge would be your understanding of BIOS; situational knowledge is basically your background understanding of the topic.

b. Goal Setting- The setting of a goal for which the communicative process would accomplish. i.

Before giving a speech you will set up your topic and you would think to yourself that the purpose of the speech is to inform the group of that which you are speaking of.

c. Communication Competence-The ability to competently plan your communication style in such a way that would demonstrate your understanding and competence on a topic; to communicate appropriately and effectively with other people. i.

A person will not ask her boss for a raise whilst the boss is in a meeting but will wait until she knows her boss is free or makes an appointment to talk to her.

Shaka Luncheon Take Home Quiz

Professor Gardner HUC-108

d. Anxiety Management- The controlling of your anxiety so that you can effectively communicate without destroying its effectiveness. i.

A young man is quite nervous about an upcoming speech he has to make so he practices saying the speech out loud to himself daily thus making him more confident about saying the speech.

2. Draw a diagram of the Interactive Communication Process, label its seven (7) parts and explain (in a few words) what each part does.

Shaka Luncheon Take Home Quiz •

Professor Gardner HUC-108

Messages- content of the communication with other- ideas people wish to share.



Source- the creator of the message.



Encoding- physical process of organizing elements of the message for transmission to the receivers.



Channel- The medium that carries the message once it is encoded is the source.



Receiver- the destination of the message



Decoding- the process that receivers go through to make sense of the message



Feedback- the response verbal or nonverbal that the receiver makes to a message



Noise – anything that interferes with communication

3. Accurate interpretation of nonverbal cues is very important to strategic communication. Understanding kinesics can help: define kinesics, name, explain, and give an example of each of its five (5) categories. a. Kinesics- the study of body movements and gestures. i.

Emblems- Gestures that substitute for words ( thumbs up)

ii.

Illustrators- gestures that amplify, accent, or supplement words. ( toe tapping to music)

iii.

Regulators- automatic, involuntary gestures that maintain conversation flow by signaling taking turn. (pointing at person)

Shaka Luncheon Take Home Quiz

Professor Gardner HUC-108

iv.

Adaptors- gestures that indicate psychological or physical needs ( nodding)

v.

Affect Displays- unintentional gesturers that indicate senders true emotions ( smiles, frowns)

4. List (in order) the three (3) parts of a speech with the necessary components discussed in class under each part (you should have at least a nine-item list). a. Introduction i.

Greeting

ii.

Thesis

iii.

Outline

b. Body i.

Transition

ii.

Main Points

iii.

Ideas

c. Conclusion i.

The closer

ii.

Summary

iii.

Transition

iv. 5. List the criteria for evaluating a speech and say (specifically) what you would do to improve your performance in each of these categories.

Shaka Luncheon Take Home Quiz

Professor Gardner HUC-108

Analysis and Content (Practice more and say the speech to someone before so as to see if they understand what I said.) •

Did the speaker answer the question?



Was there sufficient use of logic, facts, examples, and/or expert opinion?



Was the information adequately documented?



Was the information pertinent to the specific topic?

Introduction •

Did the speaker get attention?



Was the topic clearly stated?

Body 1.

Were divisions clear and appropriate to the topic?

2.

Did the speaker make effective use of signposting, internal summaries, and transitions?

3.

Was there a logical progression of ideas?

Conclusion 4.

Did the speaker tie the speech together?

5.

Was the answer to the question clear?

Shaka Luncheon Take Home Quiz 6.

Professor Gardner HUC-108 Was there a note of finality?

Delivery Was the delivery natural, lively, and spontaneous?



1.

Was enunciation clear?

2.

Was volume appropriate?

3.

Was there sufficient variety in rate, pause, and pitch?

4.

Did the speaker exhibit poise and confidence?

5.

Were gestures varied, movement motivated, and eye contact direct?

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