AA11 Event Run Time Cum Time Time 80918 AA11 Check in with ZBW 9 9 81015 AA1 1 Climb maintain FL290 13 4 81335 AA11 Turn 20 right 17 4 81352 AA11 Climb maintain FL350 no response 137 120 81713 AA1 1 Attempts to Contact 36 173 9 182 81836 AA1 1 Controller Checks with Boston Approach 10 192 82350 AA1 1 We're Trying Everything Here 38 230 82444 AA11 Keying, Two transmissions 15 245 82453 Notify Supervisor, we're already doing it 27 272 82542 AA1 1 point out, summary of actions taken 32 304 82655 AA1 1 Boston took back because of turn south 52 82732 AA11 Notify ATCSCC 356 52 Don't Use 82816 AA1 1 Tracking Primary Separating Traffic 70 Don't Use 82934 AA1 1 Summary for New York and Cleveland 50 Don't Use 83053 AA1 1 Command Center Summation 15 371 83203 AA1 1 FL290 Confirmed 12 383 83347 AA1 1 FL290 No verification 60 443 83358 Cape TRACON call 3d Threatening Call 22 83551 CapeTRACON calls Otis Tower 64 Don't Use 83556 Kingston Sector Heads up to Kennedy 50 Don't Use 83646 More Information to Kennedy 25 83746 First call to NEADS Don't Use 83746 Complete Powell Deskins Cooper call 10 83746 McCain takes call from Kelley at Otis only use last part 25 83800 NEADS Floor reaction to Powell and call to Boston Don't Use 83806 Different cut of Powell Deskins Cooper Don't Use 83815 Different cut of Powell Deskins Cooper Don't Use 83914 Notify TRACON and ATCSCC notify ZDC 37 83922 Weapons and MCC Battle Stations Deskins in Background Don't Use 83943 ZBW Notification to TRACON, another cut of 83914 14 Don't Use 84009 ZNY Area B Point Out Don't Use 84010 NEADS Deskins and ID Tech calls to ZBW overlap Don't Use 84012 ZBW Alert to NY TRACON 20 Don't Use 84022 ZNY Continues to Look at FL 290
Who
AA11 ZBW ZBW ZBW ZBW ZBW ZBW Controllers AA11 ZBW Controllers ZBW Controllers ZBW Controllers ZBW ZBW Controllers ZBW ATCSCC ZBW Controllers ZBW Controllers ZBW Cape ZBW Controllers ZBW Controllers ZBWTMU ZBW TMU NEADS NEADS
ZBW AA11 AA11 AA11 AA11 Approach ZBW
ATCSCC 51 15 Line
Cape Tower
NEADS NEADS Otis ZBW
ZNY ATCSCC NEADS ZNY
NEADS Floor ZBW ZNY Controllers
TRACON
35 32 26 66 67 8 48 30 5 30 80 50 11
Lengthy
Don't Use Don't Use Don't Use
Don't Use Don't Use
Don't Use 41 Don't Use 31 Don't Use 16
53 21 120 120 20 5 15 49 Don't Use
84053 FL290 Discussion 84107 McCormick Passes 1 1 A information to Wolfie 84235 Needs NEADS authorization 84259 NEADS Works to achieve scramble MCC Where to 84302 ATCSCC Heads up to Washington Center, over New Jersey 84401 USA 583 Picks up an ELT 84411 McCormick Barrett AA1 1 Crew not in control 84520 Barrett Biggio conversation 84541 Huntress ID tries to reach NY AMIS 84555 Huntress Otis Scramble 84608 Cape TRACON version of scramble W 105 activated 84629 MCC Summary for Battle Cab Z point 84635 FL29 Not verified Barrett Thumser 84739 ATCSCC Update Stewardess stabbed (might break this up) 84811 Update to CONR 84852 Update for Eastern Region 85017 First Report to ATC of smoke in lower manhattan 85038 TRACON report lost radar crash into WTC 85112 AA11 Maybe UA175 Mulligan tells ZDC 85204 McCormick TRACON Maybe two things going on 85207 NEADS learns of WTC 85228 UAL call to ATCSCC Bill Broach 85255 Rick Bell keeps line open 85330 ATCSCC Tells ZOB About AA1 1 85948 ZBW Summary for NTSB, line 5114
ZNY Controllers ZNY Management TRACON NEADS Floor ATCSCC USA583 ZNY Management ZBW NEADS NEADS NEADS NEADS Floor ZNY Management ATCSCC NEADS AEA
Air Plane TRACON ZDC ZNY
ZBW ZDC ZNY ZNY ZNY
Cape
ZBW ZNY ZNY ZNY
TRACON
NEADS Floor UAL
ATCSCC
ATCSCC ATCSCC ZBW
ZOB
NTSB
I
UA175 Event Run Time Cum Time Time 9 82400 Enter ZBW airspace 83112 Check in Boston Kingston Center 16 7 77 93 83619 USA 583 and UA1 75 Look for AA1 1 121 83757 UA1 75 confirms FL290 for AA1 1 28 83942 UA1 75 vectored 30 right for traffic 129 8 840061 UA1 75 Check in with ZNY 7 136 84020 UA175 Reports Suspicious Transmission 60 196 84053 UA1 75 Cleared Sparta 10 206 214 84328 Suspicious ELT Reported 8 227 84945 Traffic reports smoke Manhattan fire WTC 13 252 85146 Recycle Transponder 25 85204 ZNY Multiple Things Going On 48 300 85228 UAL contacts the Command Center 22 85255 Check Back to Previous Freq 11 [ZZHJM 85323 Controllers look for UA175 and Code 3321 30 363 387 85340 Concurrent Guidance for Otis Fighters 24 36 413 85408 USA 583 assists 428 85518 Other aircraft sees UA175 15 453 25 85650 ID as a United 767 200 7 460 85728 ELT 2d Report 486 85751 We might have a hijack over here two of them 26 502 16 85833 NEADS vectors Panta South of JFK 32 534 90039 Airplane just hit another one 35 609 90101 Mulligan call get me military 646 37 90623 Newark Tower report to Command Center 23 Don't Use 91510 UA1 75 2d aircraft in 35 Don't Use 91539 Confirmation from Scoggins 92129 United calls Command Center 20 Don't Use 19 Don't Use 92422 Identify not established 21 Don't Use 102500 UA1 75 not being tracked 102733 2d into WTC 13 Don't Use
riz~322
11 Minutes
Who
ZBW UA175 ZBW ZBW ZBW UA175 UA175USA583
UA175 ZBW Planes UA175
TJAITS ZNY ZNY
ZNY
UA175
USA583 Unknown
ZNY ZNY
ZNY
UA175
ZNY, Tracon, Bruce CC
UA
ZNY Controllers ZNY Controllers ~l NEADS Foxy ZNY Controllers ZNY
ZNY Controllers ZNY Controllers ZNY Controllers NEADS TRACON ZNY TMU ATCSCC Pos 14C NEADS NEADS ATCSCC Pos 34B 4530 Line 4530 Line 4530 Line
ATCSCC
AA77 Event Run Time Cum Time Time 83950 Approach Indy Airspace 5 Don't Use 83955 What Sector wants AA77 4 Don't Use 84013 Check in with Indy, new Mode 3743 8 8 14 6 20 6 26 6 94 120 142 22 24 166 27 193 247 54 278 31 20 298 120 418 23 441 8 Don't Use 592 I 51 16 6081 Don't Use 15 623 33 656 55 711 6 717 34 751 8 759 42 791 4 795 804 9 46 850
84404 FL350 84702 Right 10 for Traffic 85051 Last good transmission Direct Falmouth 85634 Multiple attempts to contact, turn toward south 85850 contact with AAL 90248 contact with AAL 90710 Moved track of AA1 1 90954 AA1 1 vis AA77 91154 contact with AAL 91539 contact with AAL 91626 Command Center and AAL 92524 Command Center and WOC 93019 Commotion 93212" Summary 93222 Fast Mover 93337 Fast Mover in context 93535 It is a 757 93536 6 Miles SE of White House 93602 Call to Indy Center 93657 Looks like it went into Pentagon 93728 B032 track established 93803 it hit west side of the Pentagon 93836 ZDC does not have a clue 93934 it hit the Pentagon 94012 AA77 Status 94122 Hit Pentagon
14 Minutes
Who ZDC
ZID ZDC ZID ZID ZID ZID ZID ZID ZID
ZID AA77 AA77 AA77 AA77 AA77 AAL AAL
ZID Controllers ZID Controllers ZID [ZID ATCSCC
AAL AAL AAL
ATCSCC 4530 Line ? NEADS ZID ZDC
Dulles Dulles Wash Tower ZBW NEADS
NEADS ZID
Wash Tower NEADS ATCSCC 51 14 Line ZDC Dulles ZID ZBW
NEADS
NEADS
Final Cue Sheet Event 82444 AA1 1 Keying, Two transmissions 230 38 83358 Cape TRACON call 443 60 3d Threatening Call 83746 First call to NEADS 25 83746 McCain takes call from Kelley at Otis only use last part 10 83800 NEADS Floor reaction to Powell and call to Boston 25 Don't Use 83914 Notify TRACON and ATCSCC notify ZDC 37 83922 Weapons and MCC Battle Stations Deskins in Background 83943 ZBW Notification to TRACON, another cut of 83914 Don't Use 14 Don't Use 84009 ZNY Area B Point Out Don't Use 84010 NEADS Deskins and ID Tech calls to ZBW overlap Don't Use 84012 ZBW Alert to NY TRACON 84022 ZNY Continues to Look at FL 290 20 Don't Use Don't Use 351 84053 FL290 Discussion 84107 McCormick Passes 1 1 A information to Wolfie 32 Don't Use 26 Don't Use 84235 Needs NEADS authorization 66 84259 NEADS Works to achieve scramble MCC Where to 67 84302 ATCSCC Heads up to Washington Center, over New Jersey 8440T USA 583 Picks up an ELT 8 IIj544jT|McCormick Barrett AA1 1 Crew not in control 48 ^JW&W Barrett Biggio conversation 30 84541 Huntress ID tries to reach NY AMIS 5 Don't Use 30 HH4555J Huntress Otis Scramble 80 Don't Use 84608 Cape TRACON version of scramble W 105 activated 50 84629 MCC Summary for Battle Cab Z point 11 84635 FL29 Not verified Barrett Thumser Lengthy Don't Use 84739 ATCSCC Update Stewardess stabbed (might break this up) 41 Don't Use 84811 Update to CONR 84852 Update for Eastern Region 31 Don't Use 85017 First Report to ATC of smoke in lower manhattan 16 53 85038 TRACON report lost radar crash into WTC 21 85112 AA11 Maybe UA175 Mulligan tells ZDC 120 85204 McCormick TRACON Maybe two things going on 85207 NEADS learns of WTC 120 20 85228 UAL call to ATCSCC Bill Broach
Run Time Cum Time Time
From AA11 ZBW
To ZBW Cape
ZBW TMU NEADS NEADS ZNY ATCSCC NEADS
NEADS Otis ZBW
ZNY NEADS Floor
IZBW ZNY Controllers ZNY Controllers ZNY Management TKACON NEADS Floor ATCSCC USA583 ZNY Management ZBW NEADS NEADS NEADS NEADS Floor ZNY Management ATCSCC NEADS AEA
Air Plane TRACON ZDC ZNY NEADS Floor UAL
TRACON
ZBW ZDC ZNY ZNY ZNY Cape
ZBW ZNY ZNY ZNY TRACON ATCSCC
5 15 49 Don't Use
85255 Rick Bell keeps line open 85330 ATCSCC Tells ZOB About AA1 1 85948 ZBW Summary for NTSB, line 511 4
ATCSCC ATCSCC ZBW
ZOB
NTSB
UA93 Event Check in with Cleveland Change Sectors Two Sectors Look For NOTE INSERT FAA CLIPS 92924 32 One Sector heard funny noises 10 93347 Reported to HQ FAA 58 26 88 93838 Heads Up to Indy Center 30 97 94017 UA93 Descending 9 113 94035 FAA HQ Notification to Law Enforcement 16 137 24 94042 Update to Command Center 11 148 94125 Passed to HQ FAA 44 192 94259 Getting Military Up 32 224 944441 Trying for a visual 22 246 948T71 Pitt evacuated 01 989 reported 30j _^_27J5] 95009 Update to Command Center 23 ____309J 95237 Report of military activity????? ZZZI2CVtZIZI??! 95533 Coord with Wash Center 25l 95556 Update to HQ FAA 9 363 95818 VRF saw at 7800 feet 15 378 95908 Confirm 8K 12 390 100023 NW Bound wagging wings 7 397 100041 Back east erratic 29 100224 Back on code 425 21 447 100508 Knowledge at HQ FAA 22 469 100603 Cleveland Lost Completely 3 472 100613 HQ FAA Knows that Cleveland lost 17 489 100629 HQ FAA Discusses situatiaon 10 499 100658 NEADS gets bomb on board report 13 512 100724 Black smoke report 19 100744 Black smoke report to FAA leadership 531 14 545 100901 NEADS gets coordinates 14 559 100910 ZOB gives coordinates to command center 14 563 101001 Coordinates to FAA HQ 6 569 101310 HQ FAA knows that UA93 is confirmed down 12 581 101439 NEADS gets UA93 down report 10 Minutes Run Time Cum Time Time 92225 6 6 92415 6 12 92818 22 10
rnzjM
Who ZOB ZOB ZOB ZOB 4530 Line ZOB ZOB TMU 51 14 Line ZOB TMU 4530 Line ZOB TMU ZOB TMU \ZOBTMU__ ZOB TMU 7OBTMU ZOB TMU ZOB TMU 51 14 Line ZOB TMU ZOB TMU ZOB TMU ZOB TMU ZOB TMU 4530 Line ZOB TMU 4530 Line 4530 Line NEADS ZOB 4530 Line NEADS
ZOB TMU 4530 Line 4530 Line NEADS