T8 B15 Faa Subpoena Compendium Fdr- Ane Zbn Tab- Doc Indexes 696

Boston En Route Traffic Control Center Index (voice tapes) (Page 1 of 2) OSIC OSIC OSIC

Area A Area A Area A

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

OSIC OSIC OSIC

Area B Area B Area B

Tape 1 of 3 Tape 2 of 3 Tape 3 Of 3

OSIC OSIC OSIC

Area C Area C Area C

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

OSIC OSIC OSIC

Area D Area D Area D

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

OSIC OSIC OSIC

Area E Area E Area E

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

Re-Route Re-Route Re-Route

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

METER METER METER

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

SVWX SVWX SVWX

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

STMCIC STMCIC STMCIC

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

MOS MOS MOS MOS

Tape 1 of 4 Tape 2 of 4 Tape 3 of 4 Tape 4 of 4

Boston En Route Traffic Control Center Index (voice tapes) (Page 2 of 2) AFM AFM AFM

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

DFM DFM DFM

Tape 1 of 3 Tape 2 of 3 Tape 3 of 3

PIREP PIREP PIREP

Tape I of 3 Tape 2 of 3 Tape 3 of 3

Route Slip

U.S. Department of Transportation

Federal Aviation Administration

To:

Subject:

Action:

Jeff Myers Air Traffic Investigations Division, AAT-200

Date: October 8, 2003

Transcript Request from the National Commission on Terrorist Attacks Upon the United States _X_ Per Your Request For Your Information Per Our Conversation Note and Return

Discuss with Me For Your Approval For your Signature Comment

Take Appropriate Action Please Answer Prepare Reply for:

Remarks:

Enclosed is the transcript pertaining to Boston ARTCC Cape Sector, Sector 18, Radar Position, for the time period on September 11, 2001, requested by the National Commission on Terrorist Attacks Upon the United States.

Kar^n L. Goff Quality Assurance^ Technician

Phone

(603)879-6807

Enclosure

FAX (603)879-6809

Memorandum

U.S. Department of Transportation Federal Aviation Administration

Subject:

From:

To:

INFORMATION: 9/11 Commission Inquiry dated October 14, 2003 Ajr

Traffic Manager, Boston ARTCC, ZBW-1

Date:

October 15, 2003

Rep'v to

Attn. of:

Manager, Evaluations and Investigations Staff, AAT-20 Enclosed is the documentation you requested via FAX on October 14, 2003. Below are the names of the individuals that had either direct tracking responsibility or coordination responsibility for American Airlines flight 11 (AAL11) and United Airlines flight 175 (UAL 175). AAL11 Operations Manager (OMIC) Traffic Management Supervisor (STMC) Traffic Management Unit (TMU) Departure Spacing Military Position Sector 47 Radar Sector 47 Radar Associate Sector 46 Radar Sector 46 Radar Associate Operations Supervisor Area C Sector 38 Radar Sector 3 8 Radar Associate Sector 20 Radar Sector 20 Radar Associate

UAL175 Sector 47 Radar Sector 47 Radar Associate Sector 46 Radar Sector 46 Radar Associate Sector 38 Radar Sector 38 Radar Associate Sector 20 Radar Sector 20 Radar Associate

Terry Biggio Dan Bueno Joe Cooper Colin Scoggins Steve Roebuck - Greg Taccini Rich Beringer - Mark O"Neil Pete Zalewski Alan Miller Jon Schippani Brazalino Martins Shirley Kula John Hartling William Dean

Steve Roebuck - Greg Taccini Rich Beringer - Mark O"Neil Pete Zalewski Alan Miller Brazalino Martins Shirley Kula Francis Browne - John Hartling William Dean

Included in this package are copies of the following: • Boston Center Standard Operating Procedures (SOP) Order 7110.33P, Chapter 3, Operations Manager in Charge, dated May 1, 2001. • Boston Center Standard Operating Procedures (SOP) Order 7110.33R, Chapter 3, Operations Manager in Charge, dated August 8, 2002.

•

• • •

•

• •

• •

Boston Center Personnel Staffing dated September 1, 2001. An organizational chart is not available for September 11, 2001; however, the Boston Center Personnel Staffing dated September 1, 2001 identifies individual facility position assignments. Boston Center Personnel Staffing dated October 15, 2003. Boston Center Organizational Chart effective August 3, 2003. Boston Center, Bangor Tower, Burlington Tower, North East Air Defense Sector (NEADS) and 158 FIG Letter of Agreement (LOA) dated March 15, 1988. This LOA was in effect on September 11, 2001 and is still in effect. Boston Center, Canadian NORAD Region, North East Air Defense Sector Inter Unit Operating Agreement dated May 15, 1989. This Agreement was in effect on September 11, 2001 and is still in effect. Boston Center, Cape TRACON, Otis Tower Letter of Agreement dated December 1, 1990. This Agreement was in effect on September 11, 2001 and is still in effect. Boston Center, NE ADS/552ND ACW/101ST ACS/102ND ACS/103110 ACS/174™ FW/IOS^FW and the 305th AMW Letter of Agreement. Revision 1 to the May 22, 1997 LOA. Effective date was May 17, 1997. This Agreement was in effect on September 11, 2001 and is still in effect with the minor revisions identified below. Revision to Boston Center, NE ADS/552ND ACW/101ST ACS/102ND ACS/103RD ACS/174™ FW/IOS^FW and the 305th AMW Letter of Agreement. Effective date was August 15, 1997. Revision to Boston Center, NE ADS/552ND ACW/101ST ACS/102ND ACS/103110 ACS/174™ ' FW/103110 FW and the 305th AMW Letter of Agreement. Effective date was May 17, 2001.

If we can be of any further assistance please do not hesitate to ask.

Glenn W. Michael

U.S. Department of Transportation Federal Aviation Administration

Subject:

From:

To:

INFORMATION: Presidential 9/11 Commission Follow Up Response Assistant Air Traffic Manager, Boston ARTCC, ZBW-2

Memorandum Date:

October 10, 2003

Reply to

Attn. of:

Shirley Miller, ADA-2 Attached please find copies of documentation related to the events of 9/11/2001. I was the Operations Manager-in-Charge at Boston Center at the time of the event. This submission is in addition to my submission dated October 8, 2003. The attachment lists phone calls made from my work station and others on 9/11/2001. I do not know if this is an all inclusive list of phone calls made from this facility on 9/11/2001. When I was advised that the New England Region Regional Operations Center (ROC) calls were not recorded I felt it was important to try and document the calls I made to advise the ROC that a hijack was in progress. I highlighted the two phone calls I made, one from extension 6655 at 0830 local (13 minutes, 42 seconds) and the second was from extension 6658 at 0844 local (48 minutes, 48 seconds). This documentation was also included in the Accident Package associated with American Airlines flight 11. I have previously submitted two draft Personnel Statements; a report that I believe was submitted to the New England Region Air Traffic Division; a copy of Secretary Mineta's 2001 Gold Award which I attended; and copies of email associated with the events of 9/11/2001.

Terry L. Bjigkio

\election Detail Report / FAft

Date: Mon<_^y, Septembe>r 17, 2001 Time: 8:32:27 AM

DATE 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/031 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01

TIME 08:28 08:29 08:29 08:29 08:29 08:29 08:30 08:30 08:31 08:31 08:31 08:32 08:32 08:32 08:32 08:33 08:33 08:33 08:33 08:33 08:34 08:34 08:34 08:34 08:35 08:36 08:36 08:38 08:39 08:39 08:40 08:41 08:41 08:41 08:41 08:42 08:42

DURATION IIHHH:MM:SS 0:01:30 0:00:00 0:00:36 0:01:48 0:02:12 0:02:42 0:00:06 0:13:42 0:00:54 0:00:48 0:01:12 0:00:36 0:00:48 0 :01:18 0:03:12 0:00:36 0:00:06 0:00:54 0:00:48 0:04:30 0:00:00 0:00:06 0:00:06 2:42:42 0:00:06 0:00:48 0:00:12 0:00:18 0:11:36 0:22:06 0:00:18 0:00:24 0:00:24 0:00:24 2:00:36 0:01:00 0:00:06

Ext ension 6779 6752 6317 6729 6605 6812 6454 6655 6656 6677 6475 6812 6317 6909 6666 6395 6905 6377 6749 6860 6965 6379 6409 6920 6722 6656 6655 6811 6868 6876 6655 6808 6632 6728 6898 6494 6728

DIALED NUMBER 673-9352 7812740357 1-800-468-4647 6035295813 7812740357 1-781-238-7420 7702107758 781-238-7011 631-468-1402 6034293027 504-587-9700 1-781-238-7921 1-800-468-4647 673-5455

' \

LOCATION MILFORD LEXINGT MA WEARE LEXINGT BURLING JONESBO BURLING

MA MA GA MA

MERRIMACK NEWORLE LA BURLING MA MILFORD

617-355-7114

BROOKLI MA

888-0243 5089818813 5089818813 6094856627 1-800-578-6939

NASHUA WORCEST MA WORCEST MA PLEASAN NJ

OBERLIN OH 440-774-0425 9252944131 $Fb A«>M
OKLA CI OK NASHUA

6314681019 484-4638

NASHUA

CALL TYPE LOCAL INCOM SPCL INCOM INCOM OS-OL INCOM OS-OL IS-IL INCOM OS-OL OS-OL SPCL LOCAL INCOM INCOM INCOM OS-OL INCOM LOCAL INCOM INCOM INCOM SPCL INCOM OS-OL INCOM INCOM INCOM LOCAL INCOM INCOM INCOM INCOM LOCAL INCOM INCOM

Trunk

ACCO

19126 19101 19127 19101 19102 12523 19104 iiofTlAu klJA<^12522 t^ffriflCATiO^ 12521 YO A/v)6" kdC, 1 Q1 O 1 lyiux Tti6 flfUAit-

12501 12501 19134 19101 12502 19101 19103 19135 19104 19101

- ML Di£co»/e

09/3 \i 09/1-. <51 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01 09/11/01

08:43 08:43 08:44

0:00:12 0:02:24 0:00:06

08:44 08:44 08:44 08:44 08:44 08:45 08:46 08:46 08:47 08:47 08:48 08:49

0:00:48 0:00:54 0:01:36

0:09:18 0 :48:48 0:01:12 0:00:42 0:01:06 0:00:36 0:06:06 0:00:36 0:00:54

6517 6656 6675 6789 6813 6933 6722 6658 6919 6826 6841 6655 6665 6682 6729

r ^631917 6 J880969 2028631917

WASHING DC NASHUA WASHING DC

893-4640

SALEM

5188846642 781-238-7011

BALLSTN NY BURLING MA

703-771-3491

LEESBUR VA

631-468-5959 888-4122 6038970136

NASHUA NASHUA

INCOM INCOM INCOM INCOM LOCAL INCOM INCOM OS-OL INCOM OS-OL INCOM IS-IL LOCAL INCOM INCOM

V 1910. y • X 1910' '%

V

X N* "

19103 19101 19136 12502

19104 sflg/Hten.- fi^voe 12523 TffUJtoAi UMTK 19101

1 O IT O O

Ajog" Roe. -Mui

I^^V^"r '/"t^ll

1Z DZ Z p

12502 \"^*"£fy> \(j£R<X& 12522 6f\J0>J O-* ^>H5 19144 -f^jg^,

19102 T QT HT _L -7 J. U i

1* vlwCflO'

9/11 Follow-up Interview Questions

Employee name: Date interviewed:

_

/o

Interviewed by phone: Interviewed in person: Person conducting interview:

X_ L^^ ' (~/c/f(LL>tLl-

Position of person conducting interview: If unable to contact please state reason:

Do you have any copies of government records including emails, audio tapes, and any other records pertaining to the events of 9/11/01 that you may have received or generated from 9/11/01 at 12 midnight to 9/11/01 at11:59PM?

YES 1U

NO

If yes, you are required to provide any governmental records including e-mails by 10/13/03.

Do you have any personal notes or records including e-mails, audio tapes, and any other records pertaining to the events of 9/11/01 that you may have received or generated from 9/1 1/01 at 12 midnight to 9/1 1/01 at 1 1 :59 PM?

YES

NO

If yes, you are strongly encouraged to provide your personal notes to your Air Traffic Manager by 10/13/03.

kDate: Sender: To: Priority:

9/11/2001 9:24 AM 9-AWA-EMAIL-INFO Trent P McDonald Urgent

Subject:

9-11.txt

URGENT - MUST READ THIS NOW - URGENT

All Admins, THIS IS NOT A JOKE !!!

The World Trade Center was hit this morning by an airplane, There

is extensive damage.

Because of this urgent matter, it is critical to maintain mai1f1ow of all post offices. We ask that all mail administrators to be diligent in checking queues and connectivity of all post offices. Thank you, Reese Dearing EIPT Lead, ASU-520

Page 1

mm

U.S. Department of Transportation

•

Memorandum

Federal Aviation Administration

subject:

From:

INFORMATION: Boston ARTCC September 11, 2001 Documents

Quality Assurance Specialist, ZBW-505.4 1

TO:

Date:

October 8, 2003

ReP'yto

Attn. of:

Shirley Miller, ADA-2 Per headquarters request of October 8, 2003, attached are copies of all documents held in the Boston ARTCC Quality Assurance Office pertaining to the events of September 11, 2001. I would like to highlight some of the contents in Wallet 2. Included in Wallet 2 are printed copies of NTAP data on 8.5 x ^ ^ sheets of paper. This may or may not meet your needs. Since there are a number of options and printing formats available regarding NTAP data, please let us know if another format is desired. The SAR tape data is on file and we will gladly create additional printouts specifically for the 9/11 Commission. Included in Wallet 8 is a map with American 11 and United 175 created by our Cartographers Office specifically for the 9/11 Commission which offers a clear representation of routes of flight. If maps similar to this one are needed please do not hesitate to ask. The following is an inventory of the attachments provided. Wallet Number 1: Aircraft Accident Package ZBW-ARTCC-148, AAL11. Wallet Number 2: #1 Preliminary Transcript, Boston ARTCC 46 Radar position dated 9/11/01. #2 Preliminary Partial Transcript, Boston ARTCC TMU Severe Weather position dated 9/15/01 #3 Preliminary Partial Transcript, Boston ARTCC 47 Radar position dated 9/20/01. #4 Radar Viewpoint Plot of AAL11 dated 9/11/01. #5 RDP Track Report for AAL11 dated 9/11/01. #6 General Information (Gl's) notices dated 9/11/01. #7 FAA Form 8020-9, Aircraft Accident Preliminary Notice. #8 Sign-ln/Sign-out Printout for 9/11/01. #9 Telephone Selection Detail Report for 9/11/01. #10 ATCSCC position 15, Area East Log dated 9/11/01. #11 METAR Weather Reports from 9/11/01 for Newark, La Guardia, and Kennedy. #12 Chain Of Custody document for ZBW/FBI dated 9/11/01. #13 Record of data released from ZBW reference AAL11 and UAL175.

#14 Fax Transmittal (5 total), Fax Receipt Confirmation pages (3 total), and email communications (2 total), dated 9/11-15/01. #15 Quality Assurance Bulletins, dated 9/17/01 and 9/20/01. #16 Chain of Custody document for ZBW/FBI dated 9/17/01. #17 Email dated 9/17/01 entitled Action Items Remaining Open. #18 Fax Receipt Confirmation page dated 9/17/01 with attached NATCA document. #19 Email dated 9/17/01 listing involved personnel. #20 Fax Transmittal and email dated 9/19/01 regarding ZBW MOS partial transcript. #21 Fax Transmittal dated 9/20/01 regarding transcripts and personnel statement. #22 Email dated 9/21/01 regarding NTAP's and DART's. #23 Email dated 9/21/01 regarding NTSB request for NTAP and DART. #24 Memorandum and FedEx Airbill dated 9/26/01 regarding certified re-recordings. #25 Email dated 9/26/01 regarding FBI request for certified re-recordings. #26 Email 9/26/01 regarding FBI request for certified re-recordings. #27 Route Slip dated 10/2/01 and FedEx Airbill regarding certified re-recordings. #28 Route Slip dated 10/3/01 and FedEx Airbill regarding certified re-recordings. #29 Email dated 10/4/01 regarding FOIA requests. #30 Email dated 10/9/01 regarding NTSB & FBI Request. #31 Email dated 10/16/01 regarding preparation of accident packages. #32 Chain of Custody document for ZBW/FBI dated 10/18/01. #33 Email dated 11/20/01 regarding security of accident packages. #34 Personnel Statement Tracking Sheet dated 12/18/01. #35 Memorandum dated 1/31/02 regarding ZNY accident file. #36 Email dated 2/11/02 requesting copies of transcripts. #37 Email dated 4/15/02 regarding retention of documents. #38 Email dated 4/30/02 regarding release of the accident package. #39 Memorandum and Route Slip dated 5/3/02 regarding security of accident packages. #40 Fax Transmittal dated 8/28/02 regarding Quality Assurance Bulletin dated 9/20/01 and FAA Form 8020-6 dated 9/21/01. #41 Email dated 11/7/02 regarding inventory of AAL11 Accident File. #42 Route Slip dated 3/10/03 regarding SAR tapes from 9/11/01. #43 Memorandum dated 7/10/03 regarding transcripts requested by the National Commission on Terrorist Activities Upon the United States. #44 Memorandum dated 9/4/03 regarding a certified re-recording of Boston ARTCC Sector 18 requested by the National Commission on Terrorist Activities Upon the United States. #45 Fax Transmittal dated 9/9/03 regarding a list of operational personnel working on September 11, 2001 at Boston ARTCC. #46 Fax Transmittal dated 9/25/03 regarding Quality Assurance Bulletins provided to the National Commission on Terrorist Activities Upon the United States. #47 Memorandum dated 9/25/03 regarding inventory of AAL11 Accident File. #48 Memorandum dated 9/29/03 regarding documents released to the National Commission on Terrorist Activities Upon the United States on 9/24/03. #49 Route Slip dated 10/8/03 regarding transcripts from Boston ARTCC 18 Radar requested by the National Commission on Terrorist Activities Upon the United States. #50 Document dated 10/8/03 listing individuals that accessed information regarding 9/11/01. #51 Memorandum dated 10/8/03 regarding Headquarters request for copies of all documents pertaining to 9/11/01. #52 Boston ARTCC personnel logs for 9/11/01.

CD containing DART/NTAP information from 9/11/01 and information from the Boston ARTCC Flight Data Unit for 9/11 -23/01. . Wallet Number 3: Certified Re-Recordings from September 11, 2001 ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) ZBW-ARTCC-148 (AAL11) 9/1 1 Commission Request ZNY-ARTCC-148 (UAL175) ZNY-ARTCC-148 (UAL175) ZNY-ARTCC-148 (UAL175)

05R 09R 09RA 10R 10RA 18R 18RA 20R

20RA 21R 22R 24R 31R 31RA 36R

36RA 38R

38RA 39R

39RA 46R 47R

47RA MOS TMU 18R 20R 46R 47R

Wallet Number 4: Information from the Boston ARTCC Flight Data Unit for 9/11-13/01. CD containing information from the Boston ARTCC Flight Data Unit for 9/11-23/01. Wallet Number 5: Boston ARTCC Security Gate Logs for June, July, August and September 2001. Wallet Number 6: #1 Preliminary Partial Transcript, Boston ARTCC 20 Radar position dated 9/13/01. #2 Radar Viewpoint Plot of UAL175 dated 9/11/01. #3 RDP Track Report for UAL175 dated 9/11/01. #4 Flight Progress Strips UAL175. #5 Email dated 11/8/02 regarding UAL175 inventory. #6 Preliminary Partial Transcript, Boston ARTCC 46 Radar position dated 9/13/01.

#7 Preliminary Partial Transcript, Boston ARTCC 47 Radar position dated 9/13/01. #8 Preliminary Partial Transcript, Boston ARTCC 47 Radar position dated 9/13/01. #9 NADIN message from ZNY dated 9/17/03. #10 FAA Form 8020-6-1 dated 9/21/01 for UAL175. #11 Normal service statement and certified index UAL175. #12 Memorandum dated 9/27/01 regarding voice re-recordings. #13 Personnel statement (WD). #14 Personnel statement (HT). #15 Personnel statement (MO). #16 Personnel statement (ZP). #17 Personnel statement (TF). #18 Personnel statement (FB). #19 Personnel statement (TV). #20 Personnel Statement Tracking Sheet dated 12/18/01. #21 Document dated 1/3102 listing individuals that accessed information regarding 9/11/01. #22 Memorandum dated 1/31/02 regarding ZNY-ARTCC-148 Accident File. #23 Memorandum dated 7/10/03 regarding transcripts requested by the National Commission on Terrorist Activities Upon the United States. Wallet Number 7: SAR Tapes covering the time period 1200 to 1800 UTC on 9/11101. SAR Tape containing ACES OUTPUT FILE. Wallet Number 8: Notes and e-mails from Terry Biggio. Notes from Ed deLacy. Map depicting AAL11 route of flight. Miscellaneous GENOTS. If we can be of further assistance, please contact the Quality Assurance Office at (603) 879-6672.

Rusty Baird