MEMORANDUM FOR THE RECORD Event: Bob Dyer, Civil Aviation Security Field Office (CASFO) supervisor on 9/11/2001 Type of Event: Interview Date: January 12, 2004 Special Access Issues: None Prepared by: JohnRaidt Location: By phone from commission office at GSA Team: 7 Participants (non-Commission): Bob Dyer and Brandon Straus, TSA Counsel Participants (Commission): Bill Johnstone and John Raidt Background [U] Dyer spent 20 years in the Air Force as an expert in aircraft security. After leaving the Air Force he was hired by the FAA as a Federal Air Marshal and airport inspector in the agency's New England Regional Office, in Burlington, MA. In 1996 he took a CAS staff job (K-9) unit at the regional office. On 8/21/01 he was appointed as a supervisor in the CASFO which was the job he held on 9/11/01. He later became the Federal Security Director at the Portland, Maine, Jetport. On 9-11 Dyer was at the GSA building at Boston for a meeting with fellow CASFO v T* .jr ^ supervisor Pam Whitaker Gray and the chief of the CASFO Mary Carol Turano. The VN vT meeting was sent for 8:00 a.m. Sometime between 8:00 a.m. and 8:30 a.m. Turano C^ t r V x received a page from the FAA Regional Office's Operations Center of a possible ^ •«£ j^ hijacking on a flight from Boston. He remembers a number of calls going back and forth K^> ^ jf in trying to identify the flight. A subsequent call from the Ops Center indicated that a vT £T plane had crashed into the WTC.
[U] Dyer, Turano, and Gray were able to get a police cruiser to take them back to the Boston CASFO. By the time they arrived a Primary Network telcon had been established. He believed I "Tof th& CASFO had made the connection into the Primary Net. No tape recording was made of this Primary Net from the 9/11 Working-level Employee
CASFO/Regional office's end. "8»k waaatewe right after the first aircraft hit the WTC. The operations center was in the "old conference" room at the CASFO.
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[instructed someone to start a log/book to note times and events at the Operations Center. He said this log was kept on butcher block paper. Dyer believes the paper was given to Mike Morse at the FAA for the Congressional Joint Inquiry. ,
Workine-level Employee
»6 [U] Dyer said that everyone at the CASFO followed the directions from HQ as per tKft ^ ^r FAA's Crisis Management Manual which contained roles and checklists. tte_ AM^udxfijA '*•** . , , >"~r\^ oJt Vecj^.x&v*A*$L WM fo \£s- pj^^r 0vJUA V4 \\e Vta A^UUt*J (cv^ *V Or ' , , J£M£^fcoJUWtf ^>«^£^/. <1V4.W^ iZ^wnivwUL , HV^^ > Im Dyer Dver recalls mat that there were 4 or 3 people oeome in the CASFO working wofkme or [U] on such as getting manifests and identifying cargo that was on board. The individuals Turano; Dyer; Pamela Whitaker GravJ "landI 1 taking notes. [U] Dyer does not remember whether the CASFO had any contact with the ATC. He did say that while CASFO people were checking out manifests, cargo etc., the FAA PSI's were conducting parallel investigations with the air carriers. [U] He recalled that they were trying to figure out where the flight that crashed in Pennsylvania (UA 93) originated. [U] Dyer stated that several months after 9-11, Mike Morse came to collect all the information they had, including magnetometer results from Boston. All of this information was collected into white binders and turned over to Morse. [U] Dyer said that he has no idea why the terrorists chose Portland, Maine and Boston Logan. He said that there was nothing glaringly wrong at Boston that should have encouraged the terrorists to use the airport. [U] Dyer explained the line of authority for civil aviation security in the regional offices was as follows: FAA's New England Regional Office has a Civil Aviation Security Division, headed by a division manager (Rich Stevens); The Civil Aviation Security Field Office, headed by a Manager (Mary Carol Turano) reported to the Division Manger. The Federal Security Manager (FSM) at Boston Logan (Stephen Luongo reported directly back to FAA HQ). Dyer stated that Luongo was the person in charge of security at Logan. [U]Logan Airport is under the jurisdiction of the FAA's New England Regional Office, while Dulles and Newark were under the jurisdiction of the FAA's Eastern Regional Office. Recommendations [U] Dyer believes that it's better to have the federal government responsible for implementing federal mandates, than air carriers or their contractors.