Survey Gp Final Version

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SURVEY TO ASSESS GP’s SATISFACTION WITH SERVICES PROVIDED BY LANCASHIRECARE NHS FOUNDATION TRUST Practice identifier Area / Locality

1. How do you rate the working of the following teams in your area: 1- Excellent 2- Above average 3- Average 4- Below Average 5- Extremely Poor a.

Primary Care mental health teams

1

2

3

4

5

b.

Community Mental Health Teams

1

2

3

4

5

c.

Crisis Resolution and home treatment team

1

2

d.

Specialist services like Assertive Outreach team and Early Intervention teams

3

4

5

1

2

3

4

5

e.

Older Adults community team

1

2

3

4

5

f.

Child and Adolescent mental health services

1

2

3

4

5

g.

Substance misuse services

1

2

3

4

5

h.

General Adult inpatient services

1

2

3

4

5

i.

Older Adult inpatient services

1

2

3

4

5

2. How easy it is to get a patient seen by a team a. In crisis situations or in other words in urgency? 1- Always 2- Very frequently 3- Occasionally

4- Rarely

5- Very rarely

b. For routine appointments? 1- Always 2- Very frequently 3- Occasionally

4- Rarely

5- Very rarely

1. How satisfied are you with quality of assessment by a team? 1- Always

2- Usually

3- About half the time

4- Seldom

5- Never

2. How satisfied are you with written communication from the teams? 1- Always

2- Usually

3- About half the time

4- Seldom

5- Never

3. Do you think you understand the role of different services provided by LancashireCare trust in your area?

1- Very frequently 2- Frequently 3- Occasionally

4- Rarely

5- Never

Comments

*These services are not provided in your area by Lancashire Care NHS Foundation trust.

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