SURVEY TO ASSESS GP’s SATISFACTION WITH SERVICES PROVIDED BY LANCASHIRECARE NHS FOUNDATION TRUST Practice identifier Area / Locality
1. How do you rate the working of the following teams in your area: 1- Excellent 2- Above average 3- Average 4- Below Average 5- Extremely Poor a.
Primary Care mental health teams
1
2
3
4
5
b.
Community Mental Health Teams
1
2
3
4
5
c.
Crisis Resolution and home treatment team
1
2
d.
Specialist services like Assertive Outreach team and Early Intervention teams
3
4
5
1
2
3
4
5
e.
Older Adults community team
1
2
3
4
5
f.
Child and Adolescent mental health services
1
2
3
4
5
g.
Substance misuse services
1
2
3
4
5
h.
General Adult inpatient services
1
2
3
4
5
i.
Older Adult inpatient services
1
2
3
4
5
2. How easy it is to get a patient seen by a team a. In crisis situations or in other words in urgency? 1- Always 2- Very frequently 3- Occasionally
4- Rarely
5- Very rarely
b. For routine appointments? 1- Always 2- Very frequently 3- Occasionally
4- Rarely
5- Very rarely
1. How satisfied are you with quality of assessment by a team? 1- Always
2- Usually
3- About half the time
4- Seldom
5- Never
2. How satisfied are you with written communication from the teams? 1- Always
2- Usually
3- About half the time
4- Seldom
5- Never
3. Do you think you understand the role of different services provided by LancashireCare trust in your area?
1- Very frequently 2- Frequently 3- Occasionally
4- Rarely
5- Never
Comments
*These services are not provided in your area by Lancashire Care NHS Foundation trust.