Strategic Hr Online Sub

1.

Who suggests that what is needed is a deepening of democracy on a global level?

a)

Kenichi Ohmae Radford Giddens Dave Ulrich

b) c) d)

Managers are able to support people with their development as well as their current skills. True False 1. Data Items

1. Current date

2. Information

2. Age distribution

3. Interpretation

3. Records of leave

4. Complex organisations use information for

4. Are we a `young' or `old; organisation 5. Manpower planning 6. Nature of business

BBusiness and HR issues influence each other, and in turn influence corporate and business unit strategy. True False 5.

Many of the socio economic certainties of the twentieth century are :-

a)

Simple Critical Crumbling Pending

b) c) d)

HR can develop processes to ensure that the 'right' people are selected for roles Communications should be honest & should involve all stakeholders. True False 8. 1. Ratio of H R / Personnel staff to

1. Total organisation's indirect cost

2. Total recruitment costs

2. Per employee

3. Overall training cost

3. Total organisation's direct cost

4. Indirect costs of the HR as per cent of

4. Number of employees 5. Specific group of employees 6. Per new recruit

9.

Developing unity of purpose and a shared belief that what is good for individual is good for

a)

Director Owner Workers Organisation

b) c) d) .

Commitment strategy is inherently .

11.

A simple way to analyse the types of human resource information is to use the familiar pyramid of :-

a)

Strategic level Tactical level Operational level Basic level

b) c) d)

12.

Participation and involvement mean that power shifts from middle managers to those further down the :-

a)

Top managers Lower level managers Directors Organizational hierarchy

b) c) d) Which is a key tool for HR? a) b) c)

Strategies Competencies Strategic planning Strategic policies

d) 14.

The only real measure of the quality of a product and service is whether it delivers customer satisfaction.

15.

True False The different types of culture have their own :-

a) b) c)

Opportunities Weaknesses Strengths & limitations Threats

d) Marks : 2 16.

Flexibility is HR's most precious asset.

17.

True False Develop a commitment of how to organise and manage for competitiveness. True False Marks : 2

18.

The internalization of corporate values, through major communication programmes & the organizational culture as a whole are other major sources of :-

a)

Amalgamation Mergers Integration Acquisition

b) c) d)

Marks : 2 19.

Reward system includes :-

a)

Types of system Fringe benefit Promotion Status symbols

b) c) d) 20.

The different linking themes include :-

a)

Holistic approach Competencies Technology International dimensions

b) c) d) 21. 21. 22.

made studies of why change efforts often fail. Recent studies claim to have found a statically significant link between 'bundles' of and business performance. Computerised personnel information have major benefits such as :-

a)

Reducing tedious clerical work Producing better quality letters Reducing the chance of errors Saving the filing work

b) c) d) 23.

In practice, the right balance between individuals & team has never proved to be elusive.

True False 24.

Typically QWL programmes have strategies.