Six Sigma

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Harley Megaphone Project Green Belt Project

Project Lead: Julio Ramirez Sponsor (Champion): Jose J. Ruiz Company: Casler de Mexico S.A. de C.V. Department: Harley Motorcycle Department Project Timeframe: June 14, 2004 thru March 30 2005

Team Members •Jose Ruiz •Julio Ramirez •Salathiel Duarte •Fernando Caro •Ramon Guerrero •Lorenzo Castro

General Manager QC Department TJ Engineering TJ First Article TJ Engineering Supervisor

IPO Diagram Components: • Steel tubing, laminated plate and fiberglass INPUTS

7 People Cutting, Forming, Welding, Pre-Polish, Chrome, Grinding

PROCESS

OUTPUTS

Process Name

Megaphone Process

Finish Product Efficiency Customer Satisfaction

Tube, Metal Sheet, Fiberglass.

FPY Fill Rate

Problems to focus • Problem Statement – Too much Lead Time to process the product • Project Goal – Reduce Lead Time on Chrome Process by 50% – Primary metric:

Lead Time

– Secondary metrics:

FPY WIP

QFD Diagram

VSM Old Process OLD VALUE STREAMMAP ON MEGAPHONE AREA Forecast

BPCS

Supplies

MRP

Production

Traffic

Customer

Broker

Schedule

WAREHOUSE

Carton

Traffic Dpmt.

Finish Good's

Polish Raw

Fiber & Tube

Tube Plate

I 400

Megaphone CT

I

16.93 min 400

I

Anchor

122.44 min 400 CT

I

Assembly CT 21.16 min

65

Core

I

CT 18.27 min 300

CO 16.2 min

CO 170 min

CO 115 min

CO

LOT 325 meg

LOT 325 meg

LOT 65 meg

LOT 300 meg

71 min

Polish CT

31 min

CO

N/A

I 250

LOT 50 meg

Chrome CT

8 days

CO

28 min

I

QC Inspection

I

250

CT

1 min

112

CO

N/A

LOT 250 meg

Package

LOT 250 meg

CT

10 min

CO

N/A

LOT 50 meg

Broker

Traffic Dpmt.

22.44 min

16.93 min

6 days

12 days

21.16 min

6 days

1 min

31 min

18.27 min

1 day

Traffic Dpmt.

Broker

4.6 days

10 days

10 min

120.80 min

37.4 day 3.8

VSM New Process

FUTURE VALUE STREAM MAP Megaphone Line Study Forecast

BPCS

Supplies

MRP

Production

Traffic

Customer

Schudle

Broker

WAREHOUSE

Traffic

Cartoon

F Goods Fiber & Tube

Tube

Polish Raw

Metal Sheet

I 300

Megaphone

I

Assembly

16.93 min 75

CT

22.44 min 175

CT 21.16 min

CO

16.2 min

CO

170 min

CO

115 min

LOT

50 meg

LOT

50 meg

LOT

50 meg

1.5 days

50

21.16 min

22.44 min

16.93 min

6 days

I

Anchor

I

CT

3.4 days

Core

I CT

31 min

CO

71 min

CO

LOT

50 meg

LOT

I

Chrome

1 day

I 50

QC Inspection CT

0.5 min

N/A

CO

50 meg

LOT

CT

3 days

N/A

CO

50 meg

LOT

50

31 min

12.27 min

1 day

Polish

CT 12.27 min 50

I 25

6.24 min

N/A

CO

N/A

50 meg

LOT

50 meg

6.24 min

.5 min 4 days

Package CT

1 day

110.54 min 17.9 days

Warranty Return Chart

Returns $9,489.87

LA Chrome Histogram

Local Chrome Histogram

Control Phase

House Keeping

BEFORE

AFTER

The 5 “S” objective is: Cleaning the work place, making a good place of work, & eliminate dirt originates.

Kanban Application

Produce only what is required for next Workstation.

SAVINGS ESTIMATES

Summary

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