Security - Medical Online Course

Congratulations! You have completed - Performing Security Checks Your score for the quiz is 100% Question

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Correct Answer

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You must start your The purser makes The purser makes Good! You must pre-departure an announcement an announcement wait until ground security check staff disembark and when: you hear the P.A. from the Purser. If you find True something suspicious, your first reaction should be not to touch or move the item.

True

Well done! Do not touch or move anything suspicious. Infrom your Captain and Senior immediately.

During a transit stop Inbound crew with a change of crew, who is responsible for carrying out the headcount?

Inbound crew

Well Done! The headcount must be completed prior to allowing any ground personnel on board by the Inbound crew.

Your pre-departure 8 to 12 security check will take approximately _________ minutes to complete.

8 to 12

Correct! The time will vary depending on the aircraft type and the crew

While conducting Checking their the preflight designated check security checks, the areas and Purser is responsible monitoring the for? cabin crew

Checking their designated check areas and monitoring the cabin crew

Great! Pursers have their own areas of responsibility and a duty to monitor the crew carrying out their security checks.

Congratulations! You have completed - Handling Disruptive Passengers

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Which technique assists Listen, you in conflict Empathise, management? Ask open questions, Paraphrase An intoxicated passenger False must always be considered as a disruptive passenger.

Where is the restraint kit Flight deck kept?

If all attempts at conflict True management fail, you must give a formal warning to the passenger, with a loud and assertive voice, in front of other passengers. You have a situation No where a disruptive passenger is to be physically restrained. In addition to fellow crew members, can you ask a relative of the disruptive passenger to help you in restraining him?

Correct Answer

Feedback

Listen, Empathise, Ask open questions, Paraphrase

Very good! By asking open questions we encourage the passenger to discuss the problem which often diffuses the situation.

False

Good! Not all passengers who are intoxicated become disruptive. However, you need to monitor intoxicated passengers closely.

Flight deck

True

No

Correct! The restraint kit is kept in the flight deck as you need the permission of the Captain to restrain a passenger. Well done! Whilst giving a formal warning to the passenger in the persence of other passengers, you must use a loud and assertive voice.

Correct! Do not ask a friend or relative of a disruptive passenger to help in restraining him. You may ask other Able Bodied Passengers such as police and security officers and others who are physically capable.

Which of the following behaviours would be considered disruptive?

Damaging the Damaging the Correct! A passenger tray table and tray table and that complains is a smoking in smoking in dissatisfied passenger and the aircraft the aircraft not a disruptive one. However, he may become disruptive should his problem not be dealt with appropriately. Passengers asking for additional meal or drink are not disruptive.

For which of the following disruptive behaviour would you restrain a passenger?

Physically assaulting someone

Physically assaulting someone

Correct! While all behaviours are unpleasant only punching and kicking are endangering.

Congratulations! You have completed - Dealing with Sabotage Your score for the quiz is 100%

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Question

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If a crew member hears a passenger saying there is a bomb on board, what should their immediate response be?

Report it immediately to your Purser and Captain

Report it immediately to your Purser and Captain

Absolutely right! Do not attempt to assess or decide anything. Take it seriously and report it.

What is a Red Warning?

A specific and credible bomb threat

A specific and credible bomb threat

Right! A Red Warning is a bomb threat which has been assessed to be potentially real.

A suspicious device False will always be moved to the LRBL. False

Correct! Time permitting and if the Captain decides to do so after being advised by the experts, the device will be moved to the LRBL.

What is the correct action on initially finding a suspicious device?

Do not touch or move or leave the area unattended

Do not touch or move or leave the area unattended

Right! You should never touch or move a suspicious device. Do not leave the device unattanded.

Which of the following precautions should be taken when a suspicious device is moved to the LRBL?

Disarm the door, move loose equipment away and relocate passengers

Disarm the door, Right! Door should move loose be disarmed, and equipment away anything hazardous and relocate should be moved away. passengers Passenger and crew should be relocated as far away as possible.

What items should be used to prepare a bomb blanket?

Cushions, Cushions, Good! A bomb adhesive tape adhesive tape blanket is prepared and plastic bags and plastic bags using the following items: pillows and cushions, adhesive tape and plastic and wet blankets and non flammable liquids.

Congratulations! You have completed - Dealing with Hijacking

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In aviation, The unlawful The unlawful hijacking refers to: seizure of seizure of an aircraft an aircraft During a hijack, at True no time shall the hijacker be given access to the flight deck. The Custodial Phase False is the first phase of a hijack.

Feedback Correct! Hijacking is the unlawful seizure of an aircraft. Correct! The hijacker shall not be given access to the flight deck at any time.

True

Correct! The Custodial Phase can last for an indefinite period of time, hours, days or even weeks.

False

The type of London behaviour Syndrome associated with arguing with hijackers and not complying with their demands is referred to as:

London Syndrome

Correct! Arguing with the hijackers, for example, on political or religious grounds, will only make them more aggressive. It may give the hijackers an excuse to show everyone that they are in control by making an example of one of the hostages who is not complying with their instructions.

What is an aggressive assault on an aircraft by Special Forces known as?

Storming

Storming

Good! Storming is an aggressive assault on an aircraft by Special Forces.

During the Intimidation Phase of a hijack, the cabin crew should?

Remain calm, comply and co-operate

Remain Well done! During the calm, Intimidation phase, the comply and hijackers are likely to be co-operate aggressive and unpredictable. Therefore, you must remain calm, comply and cooperate.

Medical Course ’ Congratulations! You have completed - An Overview of Heart Disorders Your score for the quiz is 100% Question

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All the following A normal heart statements are has a quivering about the heart. action. Identify the incorrect statement.

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Correct Answer Feedback A normal heart has a quivering action.

Excellent! A normal heart has a steady heart beat and rhythm, and a regular electrical impulse pattern.

A lady with a past history of Heart Attack has complained of a persistent and crushing chest pain. What other signs and symptoms may she experience? Select from the following options.

Nausea and vomiting.;

Nausea and vomiting.;

Sweating, cold clammy skin.

Sweating, cold clammy skin.

A male casualty complains of chest pain and difficulty in breathing. His lips are pale and blue and he has a history of Angina. What will you do? Select the correct options.

Give him Oxygen.;

Give him Oxygen.;

Make him sit upright supported by pillows and advise him to rest.;

Make him sit upright supported by pillows and advise him to rest.;

Seek medical assistance if the chest pain persists for longer than 15 minutes after medication.

Seek medical assistance if the chest pain persists for longer than 15 minutes after medication.

No signs of breathing.;

No signs of breathing.;

A lady has a Cardiac Arrest. What signs will you notice? Select the correct options.

Very good. In a Heart Attack, the casualty is likely to Rapid weak, Rapid weak, remain conscious and irregular pulse.; irregular pulse.; show signs of breathing.

Well done! Panadol is not advised for Angina Attack. An Angina Attack casualty needs to rest. Oxygen should be given. If the pain persists for longer than 15 minutes, it should be treated as a suspected Heart Attack.

Well done! In a Cardiac Arrest situation, the casualty Lack of response Lack of response will be unconscious and from the from the unresponsive, and there casualty.; casualty.; will be no signs of breathing. Unconscious. Unconscious.

The Defibrillator will Flat Line rhythm Flat Line rhythm Very good! The advise you to deliver Defibrillator will not shock for all of the advise you to deliver a following rhythms shock to a flat line except one. Which is rhythm as it is not that rhythm? Select shockable. the correct option.

Congratulations! You have completed - Managing a Cardiac Arrest Situation Your score for the quiz is 100% Question

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Which of the following is the

Early Access, Early Access, Early CPR, Early Early CPR, Early

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Correct Answer Feedback Correct. The Chain of Survival is made up of

accurate description of the Chain of Survival? Select the correct option.

Defibrillation, and Early Advanced Cardiac Life Support

Defibrillation, and Early Advanced Cardiac Life Support

these four links: Early Access to professional medical help, Early CPR, Early Defibrillation, and Early Advanced Cardiac Life Support.

During your initial 10 seconds assessment of a collapsed casualty, how long must you check for signs of breathing? Select the correct option.

10 seconds

Very good! 10 seconds is the recommended time for checking for signs of breathing.

When should you give initial rescue breaths? Select the correct option.

When the casualty shows no signs of breathing and you have opened the airway.

When the casualty shows no signs of breathing and you have opened the airway.

That is correct. Initial rescue breaths can be given only when the airway of the casualty is open, and when the casualty is not breathing.

While giving the first initial breath to a casualty who is not breathing, the chest fails to rise. What will you do as the next step? Select the correct option.

Re-tilt the head to open the airway and try again.

Re-tilt the head to open the airway and try again.

Well done! If the chest fails to rise after the first initial breath, re-tilt the head and try again.

Why is it important to place a casualty in the recovery position? Select the correct option.

It helps to It helps to Good. The casualty is maintain an open maintain an open placed in the recovery airway and airway and position once he shows prevent the prevent the signs of breathing after inhalation of inhalation of CPR/Defibrillation. This fluids, vomit and fluids, vomit and position keeps the airway saliva. saliva. open and prevents further obstruction.