Sdp

  • November 2019
  • PDF

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Overview

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Relationship At Adayana, we believe that building a strong relationship goes a long way to assuring a successful solution. Our Business Development team works closely with your key people to determine your needs and the scope of work. A high level checklist developed specially for this purpose helps clarify and consolidate the information that leads to the Project Proposal and Contract. Discovery At this stage, we have already established a working relationship and are moving into the requirements gathering phase. We now have a series of meetings where we officially kick off the project and conduct interviews with your key people such as Subject Matter Experts (SMEs). Content Perhaps the most critical component of successful training is comprehensive and reliable content. At this stage, our team works with yours to gather all available content. This may be in the form of electronic documents, printed papers, slide shows, image libraries, marketing materials…some of it may even exist only in the head of the SME! Our job is to corral all this content and create a Content Log for future reference.

Analysis We now move into the Design Process, using the ADDIE instructional system design model: Analysis, Design, Development, Implementation and Evaluation. The output of this phase is the Analysis Document which breaks down or analyzes the information we have gathered from you and serves as the foundation for the design of the training. We build review cycles into this and subsequent phases to ensure that we have understood your requirements completely before sign-off. Design The expertise and experience of Adayana’s team come to the forefront during this phase. This is when our knowledge of Instructional, User Interface, Visual and Technology Design blend to produce the best solution for your training needs. Using our meetings and interviews as inputs, the complete content, and the approved Analysis Document, we produce a comprehensive Design Document that is a blueprint for the solution to be built. Development When you have reviewed and signed off the Design Document, this is our signal to move into the solution development. Our team of instructional designers and writers, usability experts, and multimedia designers now scripts the learning modules, produces media assets, creates artwork, and develops the back-end technology to deliver the final training solution. A small portion may be first developed for your review and feedback; this is the Alpha, or first output. The Beta follows, which is typically the entire solution. When we have made refinements and done the requisite testing, we will deliver the final or Gold version. Quality Assurance The Quality Assurance process or ‘QA’ happens concurrently with the solution development. During this phase, not only does our team do the necessary checks to ensure optimal quality, we also look to you to provide feedback and review the Alpha and Beta releases for approval. Only when we have incorporated all your inputs into the development of the solution, do we consider it the final release or ‘Gold’. Acceptance This is the final stage of the internal process, i.e. the process between our team and yours, before the solution is released to the target audience. When we receive approval of the Gold version of the solution, we make preparations to deploy and deliver it. The solution may be hosted on an intranet, need to interface with a Learning Management System (LMS), or may require CD production, if that is how the solution will be distributed. Go Live The solution has been tested and deployed, and is now ready for release. This is the point at which it ‘goes live’ and is available for learners to use and interact with.

Assess The solution has been successfully implemented and received. We now receive Final Acceptance from you, and the project is officially complete. The team now gathers all the documents generated during the process and compiles Final Documentation. Celebrate Does this phase need any explanation? We celebrate the successful conclusion of the project and conduct debriefs to determine what we did well and what we can do better next time. The contract is officially closed and we archive the data and documentation from the project for future reference. We may release a Case Study that chronicles the original problem, the solution that was developed, and the results.

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