Satisfaction
This document was uploaded by user and they confirmed that they have the permission to share it. If you are author or own the copyright of this book, please report to us by using this DMCA report form. Report DMCA
Overview
Download & View Satisfaction as PDF for free.
More details
- Words: 337
- Pages: 1
February 19, 2003
To Whom It May Concern: The World Wide Association Specialty Programs and Schools is one of the world’s largest and most successful associations of schools and programs for struggling teens. The key to our success has been our parent satisfaction rate. In order to determine our parent satisfaction rate we recently surveyed both parents of students who have previously been in the schools or programs and parents of students who are currently in the schools or programs. Concerning parents of students that have previously been in the schools or programs, 97.4% of the respondents were satisfied with the program and would recommend the program to someone else. Concerning parents of students currently in the schools or programs, 97.1% of the respondents stated they were either happy or very happy with the school or program that their child is enrolled in. Our high parent satisfaction rate is further evidenced by the fact that we received 1,344 Letters of Appreciation from parents during 2001 and 1,739 Letters of Appreciation from parents during 2002. The most significant evidence of our satisfaction rate is shown in our student census. (total number of students enrolled in the World Wide Association of Specialty Programs and Schools) Our enrollment has more than doubled in the last 3 years. The following census reports show our growth since 1999: December 9, 2002 census 2,214 Students December 10, 2001 census 1,765 Students December 11, 2000 census 1,382 Students December 13, 1999 census 984 Students We are very happy with our parent satisfaction rate, especially considering our type of industry. Like any successful organization, we have enemies with dubious motives. Unfortunately, we have had a few parents who have been influenced by our enemies without fully understanding these motives. While we have a few detractors, we have thousands of supporters that have had positive experiences and results through the schools and programs in our Association.
321 N. Mall Drive, Suite T-101, St. George, UT Ph. (435) 656-2313 Fax (435) 656-0529 Website: www.wwasp.com
To Whom It May Concern: The World Wide Association Specialty Programs and Schools is one of the world’s largest and most successful associations of schools and programs for struggling teens. The key to our success has been our parent satisfaction rate. In order to determine our parent satisfaction rate we recently surveyed both parents of students who have previously been in the schools or programs and parents of students who are currently in the schools or programs. Concerning parents of students that have previously been in the schools or programs, 97.4% of the respondents were satisfied with the program and would recommend the program to someone else. Concerning parents of students currently in the schools or programs, 97.1% of the respondents stated they were either happy or very happy with the school or program that their child is enrolled in. Our high parent satisfaction rate is further evidenced by the fact that we received 1,344 Letters of Appreciation from parents during 2001 and 1,739 Letters of Appreciation from parents during 2002. The most significant evidence of our satisfaction rate is shown in our student census. (total number of students enrolled in the World Wide Association of Specialty Programs and Schools) Our enrollment has more than doubled in the last 3 years. The following census reports show our growth since 1999: December 9, 2002 census 2,214 Students December 10, 2001 census 1,765 Students December 11, 2000 census 1,382 Students December 13, 1999 census 984 Students We are very happy with our parent satisfaction rate, especially considering our type of industry. Like any successful organization, we have enemies with dubious motives. Unfortunately, we have had a few parents who have been influenced by our enemies without fully understanding these motives. While we have a few detractors, we have thousands of supporters that have had positive experiences and results through the schools and programs in our Association.
321 N. Mall Drive, Suite T-101, St. George, UT Ph. (435) 656-2313 Fax (435) 656-0529 Website: www.wwasp.com
Related Documents
Satisfaction
October 2019 40
Employee Satisfaction
April 2020 25
Job Satisfaction
May 2020 23
Job Satisfaction
May 2020 21
Consumer Satisfaction
October 2019 36