Toolkit for business plan formulation The model Business Plan presented here reflects a highly structured and comprehensive approach. Our intent is to present important planning considerations for all major topics. However, even if you choose to create an entirely different document structure, we hope you will find the following checklist helpful as you choose among the topics you want to address in your plan, and how to organize them. Some of the headings, tables and diagrams mentioned are just suggestive and can be ignored (if not relevant) for your business plan. 1. Executive Summary 2. Situational Assessment and Strategic Response 3. Project History, Status, and Outlook 4. The Product and Business Model 5. The Product: Database or Journal 6. Technology and Technical Considerations 7. Productions, Distribution, and User Access 8. Prices (or Fees or Funding) 9. Markets, Marketing, and Sales 10. Organization and Staffing 11. Financial Plan: Budget and Forecast 12. First Year Operating Plan 13. Business Risks, Contingencies, and Mid-Course Corrections 14. Conclusion (or End Notes) 15. Exhibits
1. EXECUTIVE SUMMARY Overview of: ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾
Product model Organization model Rationale and justification for product, organization and business Mission statement Status Market assessment, targeted universe Top goals Core strategies Key plans Outlook Plans for financial self-sufficiency and mitigating risk
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TABLE: FINANCIAL SUMMARY Back to top
2. SITUATIONAL ASSESSMENT AND STRATEGIC RESPONSE About the Situation ¾ ¾ ¾ ¾ ¾
Research and/or communications Major findings and conclusions Support for business and product Potential risks Lessons learned
About Strategies ¾ Market or community needs analysis ¾ Core solutions ¾ Core strategies Back to top
3. PROJECT HISTORY, STATUS AND OUTLOOK ¾ How the project came about ¾ Present status ¾ Key actions scheduled ¾
TABLE: KEY ACTIONS AND EVENTS Back to top
4. THE PRODUCT AND BUSINESS MODEL About the Model ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾
Field of science Markets or communities to be served Content to be delivered Product or service and why needed Media, distribution channels Distinguishing and unique characteristics Pertinent organization or entity Financing, initially and over the long term Funding for open access Revenue from ancillary products Innovations of the model Correlation to core strategies
Formulation of Concept and Model ¾ Precedents and successes
¾ Alternative models considered and rejected ¾ Advisors and concerned parties ¾ Evidence to support the model chosen Interrelationships ¾ Interrelationships with other initiatives and programs ¾ Rationale, advantages, benefits Back to top
5. THE PRODUCT: DATABASE OR JOURNAL About the Content ¾ Type, scope and sources of content ¾ Special considerations ¾ Attaining and maintaining critical mass ¾
TABLE: ESTIMATED CUMULATIVE VOLUME
Editorial Strengths, Practices and Policies ¾ ¾ ¾ ¾
Quality of content Special concerns underlying content decisions Superior solution to market needs Innovations
Editorial Systems ¾ Automation and/or communication tools (e.g., editorial toolkit) ¾ Advantages Intellectual Property Considerations ¾ Policies and practices, correlation to organization's mission ¾ Policy regarding intellectual property ownership (copyrights) and authors' rights ¾ Requirements for licenses or other forms of agreement with authors and/or other owners/copyright holders ¾ Innovations ¾ Privacy of subscriber and user information ¾ Information sharing ¾ Intellectual properties owned or to be owned by the organization ¾ Intellectual properties for which grants of use permissions must be obtained
Visibility for the Product: A&I and Links ¾ ¾ ¾ ¾
Abstracting and indexing (A&I) Links from and to other Web sites Advantages Special issues or problems
Archiving and Perpetual Access ¾ ¾ ¾ ¾ ¾
Perpetual access policy Archiving and access plan Consultation with appropriate community Deposit programs Recurrent budget for archiving Back to top
6. TECHNOLOGY AND TECHNICAL CONSIDERATIONS ¾ Principal types of technology and solutions for the operation, production and distribution ¾ Dependency upon off-the-shelf software and/or custom and proprietary programming (special concerns; scope of work) ¾ Cost/timing tradeoffs ¾ Technological expertise required ¾ Consultation with project principals and/or advisors ¾ Technological infrastructure, location(s), responsibilities, acquiring and maintaining ¾ Out-sourcing ¾ Host, alternative hosts and/or mirror sites ¾ Related matters: database back-up, disaster recovery, archiving ¾ Communications standards and systems, network capacity ¾ Electronic formats and standards for content / information for Internet publishing ¾ Policies and/or plans to keep pace with technological changes ¾ Innovations ¾ Monitoring system performance ¾ Ensuring user privacy ¾ Sharing proprietary technology ¾ Technology risk management ¾ Technology plan budget ¾ Key objectives or mission of technology plan - distinguishing characteristics ¾ TABLE: TECHNOLOGY PLAN OVERVIEW Back to top
7. PRODUCTION, DISTRIBUTION AND USER ACCESS Production and Distribution ¾ Noteworthy technological or infrastructure resources related to production ¾ Product distribution and delivery ¾ Outsourcing to other entities User Access ¾ ¾ ¾ ¾ ¾ ¾ ¾
Access controls Subscriber and/or user agreements governing access and use Minimum user platform requirements Reinforcement of intellectual property policies and practices Special considerations Innovations Consultation with appropriate communities
New User Training and On-going User Support ¾ ¾ ¾ ¾ ¾ ¾
Needs for user training Plans for user support Tools, activities Objectives for user support Resources and procedures Help desk Back to top
8. PRICES (OR FEES OR FUNDING) In General ¾ ¾ ¾ ¾ ¾
Core objective of the pricing or fee structure Balance between the different desires or requirements of invested parties Consultation with appropriate communities Research Special factors or influences
Prices or Fees ¾ ¾ ¾ ¾ ¾ ¾
Product availability for purchase (alternatively, fees) Determining prices and terms of access and use The prices or fees Precedents and competitive comparisons Reactions from the public, price testing Policy or plan regarding future adjustments to the price or fee structure
Transition to Free Access ¾ Policy or plan regarding free access to content ¾ Significant unresolved issues ¾ Advantages and benefits, risks Back to top
9. MARKETS, MARKETING AND SALES Market Analysis ¾ Market universe ¾
DIAGRAM: MARKET UNIVERSE
¾ Market segments ¾ Important characteristics of market universe in relation to model ¾ Outlook for expansion or contraction of the market Competitive Landscape ¾ ¾ ¾ ¾
Competitive landscape Noteworthy competitors, material differences Mature or emerging market Most formidable barriers to market entry
Market Capture ¾ Objectives or projections for capturing a share of the market ¾
TABLE: PROJECTED MARKET PENETRATION
¾ Minimum levels of market capture required ¾ Network benefits Marketing, Promotion, Public Relations ("Outbound Marketing") ¾ How the product or service will be marketed, promoted, publicized ¾ Marketing and related activities, responsibilities ¾ Noteworthy differences for various product components, types of customers and users, geographic areas ¾ Key schedule for promotion and publicity, responsibilities ¾
TABLE: YEAR ONE PROMOTION AND PUBLICITY SCHEDULE
¾ Existing materials created and distributed ¾ Significant problems or challenges Sales ¾ Selling activities, responsibilities ¾ How the product or service will be sold
¾ Noteworthy differences for various product components, types of customers and users, geographic areas ¾ Top prospect list Sales Administration, Order Processing, Customer Support ¾ ¾ ¾ ¾
Sales administration, responsibilities Principal concerns of the sales administration activities Order processing, invoicing, receivables and collections Customer support (not the same as user support), responsibilities
Chapter Conclusion ¾ Initial research and situational assessment in support of estimates, strategies, plans ¾ Advice of experts ¾ Marketing and sales budget Back to top
10.
ORGANIZATION AND STAFFING
Organization ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾
Origins Founders or equivalent Organizational mission and purpose Location Type of organization or corporation Jurisdiction of incorporation Basic corporate documents Governance structure Officers and accountability Avoidance of conflict of interest Committees and groups Volunteers, advisors, others integral to the project or enterprise Organization chart
Human Resources ¾ ¾ ¾ ¾ ¾ ¾ ¾
Staffing strategy Position descriptions Compensation Volunteers, advisors, other non-compensated persons Recruitment Employee benefits Payroll and benefits administration
¾ Employment policies and procedures ¾ Special issues or considerations Professional Services ¾ ¾ ¾ ¾
Legal Financial and accounting Tax matters Consultants (business, technical, marketing)
Intellectual Property Filings and Registrations ¾ Trade name, trademark or service mark ¾ Copyrights ¾ Patents Insurance ¾ Policies and practices to protect the organization from risks ¾ Protective legal clauses ¾ Insurance Corporate Filings ¾ Articles of Incorporation ¾ Application for Tax Exempt Status, and related ¾ Other applicable forms
11.
Back to top
FINANCIAL PLAN: BUDGET AND FORECAST
Preliminary Steps ¾ Establishing the FY ¾ Software for budgeting, accounting and financial reporting ¾ Chart of accounts Presentation ¾ Noteworthy elements: revenue, expenses, net operating results, cash flow ¾ Review periods: historical or prior year actual, budget for current year), forecast for future years ¾
TABLE: BUDGET AND FORECAST BY YEAR
Budget for First Year Operating Plan ¾ Budget spreadsheet ¾
TABLE: BUDGET BY MONTH
¾ ¾ ¾ ¾ ¾ ¾
Participants in budget process Financial management and controls Accounting basis, systems and policies Cash management Financial management and controls Financial reporting and auditing Back to top
12.
FIRST YEAR OPERATING PLAN
Plan Review ¾ TABLE: LOGISTICAL SCHEDULE Back to top
13. BUSINESS RISKS, CONTINGENCIES AND MID-COURSE CORRECTIONS Potential Business Risks ¾ ¾ ¾ ¾
Over- and under-estimations and their likelihood (risk analysis) Most critical inputs (sensitivity analysis) Plan for coping with failures Impact of evolving economic and technological situations
Preventives and Contingency Allowance Contingency Plans and Mid-course Corrections ¾ Action plans if critical requirements or outcomes unmet ¾ Periodic monitoring and evaluation ¾ Mid-course corrections ¾
TABLE: CONTINGENCY PLANS
Mid-course Corrections Back to top
14.
CONCLUSION (OR END NOTES)
15.
EXHIBITS Back to top