Kelly K. Cervantes 6687 Yucca Terrace Dr. Phelan, CA. 92371 HM: (760)868-3532 Cell: (310) 383-9401 Email:
[email protected]
Summary: Looking to work in an office where I am able to multi task and apply my self to the fullest in all aspects of office work. Phone systems, fax, computers, credit, collection, payroll A/P and A/R Job Objective: RECEPTIONIST, CLERICAL, CUSTOMER SERVICE. 6 plus years experience Experience: Job Title: Realtor Employer: Guy Hocker Realtors, Hawthorne CA Dates: 4/05 to Current Duties: All aspects of the paperwork for buyers and sellers from the showing of homes to the listing of a home. Offers, counteroffers, and any paperwork from start to finish in order to make a smooth transaction for the buyer or seller. This is my part time on the side job. Job Title: Admin Asst. Employer: U S Jaclean Inc. Dates: 3/07 to 4/08 Duties: Customer service and Managed a 10 line phone system, take messages, over see credit and collection accounts. Work with the computer on Microsoft office, word, excel, access, and quick books. Send and receive faxes, file, open and sort mail and deliver to the correct department. Open distributor and new credit accounts. Kept inventory in the warehouse. Compose letters for the President of the company and worked side by side with the President of the company. Multi tasked for this company and did many different duties for this company. Job Title: Front Office / Receptionist Employer: Hawthorne Dog & Cat Hospital, Lawndale, CA. Dates: 10/05 to 2/07 Duties: Customer service, Data entry, answered a 5 line phone system, scheduled appointments daily. File both alpha and numerically, pull charts, purge files, run daily reports, handled cash drawer and would also close out the cash drawer, ran credit card machine and a daily batch report, rx refills for the patients. Job Title: Customer Service / Front Desk Employer: Curves For Women Hawthorne, CA Dates: 6/05 to 10/05
Duties: Answer phones, make appointments retrieve and return messages. File, data entry, run reports, draft credit card and checks for monthly account payments, Over see active and collection accounts. Job Title: Front Office Employer: Paws-A-While Inc, Manhattan Beach, CA. Dates: 8/03 to 3/05 Duties: Answered a 3 line phone system, customer service, made appointments, worked the cash drawer and credit card machine, filed, totaled payroll hours, made bank deposits, worked the 10 key, did weekly, monthly and quarterly accounting reports. Skills: Computers, 10 KEY, PHONE LINES, SCHEDULING APPOINTMENTS, FILING BOTH ALPHA DN NUMERICALLY, CASH REGISTER, CREDIT CARD MACHINES, FAX, A/R, A/P CREDIT AND COLLECTIONS, MICROSOFT OFFICE, WORD, EXCEL, ACCESS, QUICKBOOKS. Education: Redondo Union High / High School Diploma SCROC / Basic and Advanced Accounting Certificate California Real Estate License Additional Comments: I consider myself to be a very outgoing and dependable person who fully dedicates myself to my job and duties, and I am able to multi task. I am able to work well as a team or complete tasks by myself. I enjoy challenges and helping others and I am able to work well under stress.