Monday, May 18th , 2009
To whom it may concern: I wish to apply for the position of Front Desk Receptionist as per the posting in the Danville Craigslist. My resuméhighlights my education and work experience. I am currently in third year at the University of Waterloo majoring in Honours Sociology with a Crime and Deviance Specialization. After attaining a Bachelor of Arts Degree my plan is to attend Law School. I would be available to start work as soon as possible full time over the summer, as my classes do not resume until September 14th, 2009. Currently I am living in Canada, which is where I am actually from;however, my plan is to spend the summer living in Danville with my boyfriend. As a result, I am looking for a job for the duration of the summer. For the past three and a half years I have been working at Zellers (essentially the Canadian version of Target) where I do a wide variety of jobs and deal with customers on a daily basis. My job requirements have included a range of responsibilities such as ensuring the store is neat and organized, working cash, answering, and forwarding calls from the switchboard, making signs and various other requirementson the computer as well as dealing one-on-one with customers in both every-day and special situations, such as conflicts with merchandise, returns, etc. In addition, when my supervisor has been off or on vacation, I have been required to oversee other employees and ensure that all necessary work is completed, i.e. weekly ads, etc. From working at Zellers I have gained a great deal of experience in the customer service sector and am confident in my abilities to work with people in a professional manner. This would definitely be an asset for the position. In addition, I am very capable when it comes to computer usage, as I have taken a computer course in high school where I learned about Word, Excel, etc. I am fast at typing and am very comfortable with Microsoft Office, as well as emailing, forwarding, etc. I am an organized person and I believe that I would do an excellent job in this position. I appreciate you taking the time to look at my résuméand hope to hear from you in the near future. I can be reached by telephone at 1-519-741-8614 or by email at
[email protected].
Sincerely,
Katie Cook
Katie Cook 28 Yarwood Place Kitchener, Ontario, Canada N2E 2T6 1-519-741-8614
[email protected] _____________________________________________________________________________________ CAREER OBJECTIVE:
• To obtain a full time summer job
SPECIAL SKILLS:
• Fluent in English and a good amount of French (Grade 12 French) • Excellent typing skills • Strong computer skills (very familiar with Office) • Great customer service skills • Strong organizational skills • Very dependable and responsible
EDUCATION:
Kitchener, Ontario • Cameron Heights Collegiate (2002-2006) • Was on the honour role every term in high school • Accepted to the International Studies Program (enhanced program) • Attained an International Baccalaureate Diploma (world-renowned
program) for three
• Ran Athletic Council and was a member of the Student Activities Council years Waterloo, Ontario • University of Waterloo (2006-present) • UW Entrance Scholarship for having an average over 85% • Honours Sociology major (pre-law)
WORK EXPERIENCE:
Kitchener, Ontario • Zellers (August 2005 - present) • Work in the fashion department • Work on cash • Put out new stock • Greet customers and help them find what they are looking for • Do different tasks on the computer, such as making signs, etc • Member of the associate committee which organizes the Christmas Party, etc. • Left in charge when supervisor is away • Trained on power equipment in the stock room
• Train new hires VOLUNTEER EXPERIENCE:
Kitchener, Ontario • Bomber’s Hockey Team (2004/2005) • Assistant coach for an atom girls’ minor hockey team • Ran team practices • Worked the bench during games, gave the girls water, etc • Motivated players and ran cheers
AWARDS AND ACHIEVEMENTS:
• Awards for success in every subject in middle school • First class honours in every term in middle school as well as high school • Athletic Award, Arts Award and Citizenship Award both years in school • Nomination for Best Rookie and Most Improved in Hockey and MVP in in High School • Athletic Letter in High School • International Studies Certificate • International Baccalaureate Diploma • Nominee for Lois Fox Award for Outstanding Contribution to Athletics (CHCI) • University of Waterloo Entrance Scholarship • MVP for my hockey team in 2005
middle Slo-Pitch
INTERESTS AND ACTIVITIES:
References Enclosed
• • • • • • • •
Playing Hockey Playing Baseball Computers Computers Music Reading Law Criminology
REFERENCES FOR KATIE COOK
Ms. Marie Pavlis Zellers 245 Strasburg Road, Kitchener, Ontario TEL: 1-519-745-0586 Current Supervisor
Mrs. Val Comfort Zellers 245 Strasburg Road, Kitchener, Ontario TEL: 1-519-745-0586 Assistant Supervisor
Ms. Vicky Klenot Zellers 245 Strasburg Road, Kitchener, Ontario TEL: 1-519-745-0586 Former Supervisor
Mr. Jason Males 91 Old Carriage Drive, Kitchener, Ontario N2P 1H5 TEL: 1-519-893-7924 Former Hockey Coach