Rinki Final Bttm Report.docx

A PROJECT REPORT AT

TRIPPOFY TOURS GCP OF THOMAS COOK INDIA LTD

Submitted in partial Fulfillment of Bachelor Degree in Department of Tourism Management Affiliated To M.D.University, Rohtak SESSION: 2018-19

Submitted to :

Submitted by :

Dr. Preeti Raina

Rinki

H.O.D.

B.T.T.M 6th Sem

Department of Tourism

Roll No. –

GOVT COLLEGE FOR WOMEN FARIDABAD SECTOR – 16A

ROHTAK Certificate This is to certify that Ms. Rinki is a bonafied student of B.T.T.M-VI Semester in Maharishi Dayanand University Rohtak. She has gone to her job project Programme in

“TRIPPOFY

GCP OF THOMAS COOK INDIA LTD.” She has prepared her job project report by herself.

SUPERVISOR

DECLARATION I, Rinki, hereby declare that the study titled at “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” is based on my own work. Indebtedness to other work/publications, if any, has been duly acknowledged at the relevant places. I also assure that the report is prepared as a partial fulfillment of graduation in BTTM at Department of Travel & Tourism Management and has not been produced Before any other university or college or institution. I also assure that the data used in this report will be used for academic purpose only.

Rinki Department of Travel & Tourism Management Maharishi Dayanand University, Rohtak

ACKNOWLEDGEMENT I owe my sincere thanks to Mrs. Mamta arora (Managing Director) for allowing me to work as a trainee in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” And I would like to offer my special thanks to Mrs Mamta Arora for project me. My winter project has added to my practical knowledge and built my confidence. Thanks again to all the members of “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”. With the active support to which I was able to complete my report work successfully. I would like to convey thanks to Dr. Preeti Raina ( H.O.D), for her valued assistance, keen interest and valuable suggestions, I am extremely thankful to my parents, and all my friends for their unconditional support and ready assistance.

Rinki B.T.T.M Roll no. - ……

CONTENTS

1. Preface 2. Introduction of tourism 3. Tourism Industry in India 4. Objectives of job PROJECT Report 5. Company Profile 6. Our Services 7 Destinations 8. Tour Packages 9. My project Tasks 10. Experience 11. Problem and Suggestions 12. Conclusion

PREFACE The four-year full time program of Tourism Management Course helped in lots of learning. Such has been the presentations and projects which enhanced our learning by adding on to our world of knowledge. And winter project is one of the parts to enhance our Skills & Knowledge. It was a life time experience for which I thank to all the staff members of “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” my parents, faculty members, administration of the Department of Travel & Tourism Management, affiliated to Maharishi Dayanand University, Rohtak.

INTRODUCATION OF TOURISM Definition of Tourism:According to the World Tourism Organization, tourists are people who "travel to and stay in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited". These service industries include transportation services include transportation services such as cruise ships and taxis, accommodation such as hotels and entertainment venues, and other hospitality industry services such as resorts. As a service industry, tourism has numerous tangible and intangible elements. Major tangible elements include transportation, accommodation, and other components of a hospitality industry. Major intangible elements relate to the purpose or motivation for becoming a tourist, such as rest, relaxation, the opportunity to meet new people and experience other cultures, or simply to do something different and have an adventure. Tourism is vital for many countries, due to the income generated by the consumption of goods and services by tourists, the taxes levied on businesses in the tourism industry, and the opportunity for employment and economic advancement by working in the industry Travel:Travel is the movement of people between relatively distant geographical locations for any purpose and any duration, with or without any means of transport. Travel also includes relatively short stays between successive movements. Movements between locations requiring only a few minutes are not considered as travel. As an activity, "travel" also covers all the activities performed during a travel (movement). Travel is a wider concept than a trip. A round trip is a particular type of travel whereby a person moves from his/her usual residence to one or several distant locations and returns. A trip can also be part of a round trip. Travel is most commonly done for recreation or to visit friends and family (generally as part of tourism), for business or for commuting; but may be for numerous other reasons, such as health care, migration, fleeing war, etc. Travel may occur by walking or human-powered mode, or through mechanical vehicles, either as private or public transport.

Travel may be local, regional, national (domestic) or international. In some countries, non-local internal travel may require an internal passport, while international travel typically requires a passport and visa. The terms tourism and travel are sometimes used interchangeably. In this context travel has a similar definition to tourism, but implies a more purposeful journey. The terms tourism and tourist are sometimes used pejoratively to imply a shallow interest in the cultures or locations visited by tourists.

Type of Tourism There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. 

Domestic tourism refers to activities of a visitor within their country of residence and outside of their home (e.g. an Indian visiting other parts of India).

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Inbound tourism refers to the activities of a visitor from outside of country of residence (e.g. a British visiting India).



Outbound tourism refers to the activities of a resident visitor outside of their country of residence (e.g. an Indian visiting an overseas country).

Type of Tourists Tourists can also be classified based on their purpose of visit: Business Tourists. This segment typically comprises those travelling for meetings, incentives, conventions and exhibitions (MICE); however, this definition is not conclusive and includes any tourist on a visit to India for business purposes. Business tourism is viewed as an important market in the country and one of the high-yielding sectors of the tourism industry. Leisure tourists Leisure tourism comprises trips for pleasure. It includes holidays within the country or abroad. Visiting friends and relatives and travel for a variety of reasons such as health and fitness, sports, education, and culture also come under the purview of leisure trips.

Different forms of tourism There are different types of tourism. The recent trend is moving toward niche segments of tourism: •

Medical/healthcare tourism

•

Adventure tourism

•

Heritage tourism

•

Ecotourism

•

Rural tourism

•

Pilgrimage tourism

Medical Tourism Medical tourism also known as health tourism has emerged as one of the important segments of the tourism industry. The term has been coined by travel agencies and the mass media to describe the rapidly-growing practice of travelling across international borders to for healthcare travelers typically seek services such as elective procedures as well as complex specialized surgeries such as joint replacement (knee/hip), cardiac, dental, and cosmetic surgeries. Psychiatry, alternative treatments, and convalescent care are also available.

Adventure Tourism Travel for the aim of exploration or travel to remote, exotic and possibly hostile areas is known as adventure tourism. With tourists looking for different options, adventure tourism is recording healthy growth. Adventure tourism refers to performance of acts, which require significant efforts and some degree of risk or physical danger. The activities include mountaineering, trekking, bungee jumping, mountain biking, river rafting, and rock climbing. India with its diverse topography and climate offers tremendous scope for adventure tourism. The mountain regions offer lot of scope for mountaineering, rock climbing, trekking, skiing, skating, mount biking and safaris; rushing rivers provide opportunities for river rafting, canoeing and kayaking; and oceans provide tremendous opportunity for diving and snorkeling.

Heritage Tourism Heritage tourism is defined as “travel undertaken to explore and experience places, activities, and artifacts that authentically represent the stories and people of the past and present”. It is oriented toward cultural heritage of the tourist location. It involves visiting historical or industrial sites, religious travel or pilgrimages. India is well known for its rich heritage and ancient culture. The country’s rich heritage is amply reflected in the various temples, majestic forts, pleasure gardens, religious monuments, museums, art galleries and urban and rural sites which are citadels of civilization. All these structures form the products of heritage tourism.

MICE Tourism MICE (Meetings, Incentives, Conferences and Exhibitions) tourism is also one of the fastest growing in the global tourism industry. It largely caters to business travelers, mostly corporate. It caters to various forms of business meetings, international conferences and conventions, events and exhibitions. Hong Kong, Malaysia and Dubai are the top destinations for MICE tourism. India is also present in this segment.

Wildlife Tourism Wildlife tourism, one of the fastest segments of tourism, involves travel to different locations to experience wild life in natural settings. Due to its varied topography and distinctive climatic conditions, India is endowed with various forms of flora and fauna and it has numerous species of birds, mammals, reptiles, amphibians and plants and animals.

TOURISM INDUSTRY IN INDIA Travel and tourism is the largest service industry globally in terms of gross revenue and foreign exchange earnings. It is also one of the largest employment generators in the world. It has been a major social phenomenon and is driven by social, religious, recreational, knowledge seeking and business interests and motivated by the human urge for new experience, adventure, education, and entertainment. Tourism is both cause and consequence of economic development.

Indian travel and tourism industry Indian tourism offers most diverse products globally. The country’s rich history, cultural heritage, beauty, diversity of religion and medicine fascinate budget and luxury travelers. Tourism in India has registered significant growth over the years. This has been led by growth in both leisure and business tourism. Rising incomes, increasing affordability, growing aspirations, increasing globalization, and a growing airline industry along with improvement in travel-related infrastructure have supported industry growth. Tourism holds immense potential for the Indian economy. It can provide impetus to other industries through backward and forward linkages and can contribute significantly to GDP. The tourism industry in India is substantial and vibrant, and the country is fast becoming a major global destination. India’s travel and tourism industry is one of them most profitable industries in the country, and also credited with contributing a substantial amount of foreign exchange. This is illustrated by the fact that during 2006, four million tourists visited India and spent US $8.9 billion. Worldwide, the contribution to GDP from travel and tourism will have grown by 3.7% by the end of this year and the sector will contribute 284 million jobs, directly and indirectly, or one in 11 of all jobs on the planet. The Tourism Ministry has also played an important role in the development of the industry, initiating advertising campaigns such as the 'Incredible India' campaign, which promoted India’s culture and tourist attractions in a fresh and memorable way. The campaign helped create a colorful image of India in the minds of consumers all over the world, and has directly led to an increase in the interest among tourists. The tourism industry has helped growth in other sectors as diverse as horticulture, handicrafts, agriculture, construction and even poultry. Both directly and indirectly, increased tourism in India has created jobs in a variety of related sectors. The numbers tell the story: almost 20 million

people are now working in the India’s tourism industry. India’s governmental bodies have also made a significant impact in tourism by requiring that each and every state of India have a corporation to administer support issues related to tourism. A new growth sector is medical tourism. It is currently growing at around 30% per annum. Medical tourist arrivals are expected to reach one million soon. Medical tourism in Asia has grown rapidly. Medical tourism is approaching fever pitch at the tune of $4 Billion US, fueled largely by the cosmetic surgery market. One of the problems India has, despite having some world-class hospitals, is sanitation. The tourism industry of India is based on certain core nationalistic ideals and standards which are: Swaagat or welcome, Sahyog or cooperation, Soochanaa or information, Sanrachanaa or infrastructure, Suvidha or facilitation, Safaai or cleanliness and Surakshaa or security.

Present Situation and Features of Tourism in India Today tourism is the largest service industry in India, with a contribution of 6.23% to the national GDP and providing 8.78% of the total employment. India witnesses more than 5 million annual foreign tourist arrivals and 562 million domestic tourism visits. The tourism industry in India generated about US$100 billion in 2008 and that is expected to increase to US$275.5 billion by 2018 at a 9.4% annual growth rate. The Ministry of Tourism is the nodal agency for the development and promotion of tourism in India and maintains the

"Incredible India" campaign.

According to World Travel and Tourism Council, India will be a tourism hotspot from 20092018, having the highest 10-year growth potential. As per the Travel and Tourism Competitiveness Report 2009 by the World Economic Forum, India is ranked 11th in the Asia Pacific region and 62nd overall, moving up three places on the list of the world's attractive destinations. It is ranked the 14th best tourist destination for its natural resources and 24th for its cultural resources, with many World Heritage Sites, both natural and cultural, rich fauna, and strong creative industries in the country. India also bagged 37th rank for its air transport network. The India travel and tourism industry ranked 5th in the long-term (10-year) growth and is expected to be the second largest employer in the world by 2019. The 2010 Commonwealth Games in Delhi are expected to significantly boost tourism in India further.

IMPORTANCE OF TOURISM There is no other industry that has a similarly sustained and diversified multiplier effect on the economy, playing a crucial role in the overall development of a country. By creating jobs and opportunities for all sections of the society, tourism helps in bridging economic inequalities. Its contribution to the government’s coffers and also the country’s foreign exchange reserves can be substantial. Since the very essence of tourism and its future depends on protection of natural, historical and cultural resources, it plays an important part in promoting sustainable growth and environment protection, on which the future of humankind hinges. In addition to direct jobs in hotels, with tour operators, travel agencies, airlines and transport operators, tourism generates employment across a wide spectrum of skills on account of its significant backward and forward linkages. Transport, construction, engineering, manufacturing, agriculture, food and horticulture, telecom, IT and healthcare are some of the sectors that make knock-on gains from a boom in tourist influx. Tourism also has a positive impact on the development of rural and backward areas, helping the revival of traditional art forms, crafts and cultural traditions. Travel and tourism is the largest service industry in India. It provides heritage, cultural, medical, business and sports tourism. The main objective of this sector is to develop and promote tourism, maintain competitiveness of India as tourist destination and improve and expand existing tourism products to ensure employment generation and economic growth.

INDIAN TRAVEL AGENCY

A travel agency is a private retailer or public service that provides travel and tourism related services to the public on behalf of suppliers such as airlines, car rentals, cruise lines, hotels, railways, and packages tours. In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only.

OPERATIONS A travel agency's main function is to act as an agent, selling travel products and services on behalf of a supplier. Consequently, unlike other retail businesses, they do not keep a stock in hand. A package holiday or a ticket is not purchased from a supplier unless a customer requests that purchase. The holiday or ticket is supplied to the agency at a discount. The profit is therefore the difference between the advertised price which the customer pays and the discounted price at which it is supplied to the agent. This is known as the commission. In many countries, all individuals or companies that sell tickets are required to be licensed as a travel agent. A travel agent is supposed to offer impartial travel advice to the customer. However, this function almost disappeared with the mass market package holiday, and some agency chains seemed to develop a "holiday supermarket" concept, in which customers choose their holiday from brochures on racks and then book it from a counter. Any travel agent needs certain skills and qualities for performing business related functions effectively. This will be reflected on the entire business and will be helpful for repeat business, improves customer loyalty and acts as a promotional tool due to the positive word of mouth publicity by the satisfied customer.

Agency income Travel agencies' principal source of income was, and continues to be, commissions paid for bookings of car rentals, cruise lines, hotels, railways, sightseeing tours, tour operators, etc. A fixed percentage of the main element of the price is paid to the agent as a commission. Commissions may vary depending on the type of product and the supplier. Commissions are not paid on the tax component of the price. Travel agencies also receive a large variety of bonuses, benefits, and other incentives from travel and tourism related companies as inducements for travel agents to promote their products. The customer is normally not made aware of how much the travel agent is earning in commissions and other benefits. Other sources of income may include the sale of insurance, travel guide books, public transport timetables and money exchange.

Travel agencies in the 21st century With general public access to the Internet, many airlines and other travel companies began to sell directly to passengers. As a consequence, airlines no longer needed to pay the commissions to travel agents on each ticket sold. Travel agencies have gradually been intermediated, by the reduction in costs caused by removing layers from the package holiday distribution network. However, travel agents remain dominant in some areas such as cruise vacations where they represent 77% of bookings and 73% of packaged travel. In 2009, the market size for travel agencies experienced a sharp decline, dropping from $17 billion the previous year to $14.5 billion. In response, travel agencies have developed an internet presence of their own by creating travel websites, with detailed information and online booking capabilities. Travel agencies also use the services of the major computer reservations systems companies, also known as Global Distribution Systems (GDS), including: Amadeus CRS, Galileo CRS, SABRE, and World span, which is a subsidiary of Travel port, allowing them to book and sell airline tickets, car rentals, hotels, and other travel related services. Some online travel websites allow visitors to compare hotel and flight rates with multiple companies for free; they often allow visitors to sort the travel packages by amenities, price, and proximity to a city or landmark. Travel agents have applied dynamic packaging tools to provide fully bonded (full financial protection) travel at prices equal to or lower than a member of the public can book online. As such, the agencies' financial assets are protected in addition to professional travel agency advice.

TOP 10 TRAVEL COMPANIES IN INDIA 2017 ❖Make My Trip: - is placed at the first places. It was started in 2000 and become one stop destination for all domestic and international travel deals.

❖Yatra.com:- Yatra is a leading online travel company started in 2006 to capture booming travel sector. Company has good reputation in the market and famous for delivery memorable travel experience. Yatra offers personal and corporate tailor made services according to the need of customers.

❖Thomas Cook: - Thomas Cook is a US based travel company has presence in pan India. In India Thomas Cook have offices in 98 cities and providing amazing services to customers. Over the years Thomas Cook has won numerous awards become a trusted brand in travel industry.

❖Cox & Kings: - Cox & Kings was started in 1758 and has experience of over two decade in travel industry. Company has presence in India, UK, Japan, USA, Russia etc. The service portfolio of company includes Domestic Holidays, Trade Fairs, Corporate tours and Outbound Tourism.

❖Gibbon :- Gibbon is a prominent travel company that was started in 2009 and within 4 years has achieve tremendous success and become one stop destination for travel deals, flight booking & bus booking.

❖Expedia:- Expedia is a US based travel company started in 1996 and knows in the word for excellent services. Expedia has tie up with more than 80,000 hotels and offers cheapest deals in travel industry.

❖Clear trip:- is a leading online portal that was established in 2006. Company has headquartered in Mumbai and sells cheapest online, air, train, bus tickets. Clear trip provide facility to search flights online and offers discount on booking.

❖Travel guru: - was started in 2005 and providing tailor made packages according to need of customers. Company is known for providing impeccable services and because of this it is counted among most trusted companies in travel industry.

❖SOTC:- SOTC was started in 1949 and has over 60 years of experience in travel industry. SOTC provide customize travel deals according to customers need.

OBJECTIVES OF JOB PROJECT REPORT 1. To get the practical knowledge of travel agency. 2. To groom our personality and knowledge. 3. To prevent manpower obsolescence. 4. To improve the morale of employees. 5. To prepare the employees for present and future organizational requirements. 6. To prepare the employees for higher level jobs/tasks. 7. Improvement in quality of work. 8. To maintain the supply of employees. 9. Less supervision 10. Improvement in efficiency of employees. 11. Development of knowledge and skill. 12. Modifying the attitude of employees. 13. Best utilization of resources. 14. To build up a second line of competent officers

Importance of Project 1. It increases productivity and profitability, reduces cost and finally enhances skill and knowledge of the employee. 2. It helps in developing a problem solving attitude. 3. It gives the people awareness of rules and procedures. 4. It prevents obsolescence. 5. Growth, expansion and modernization cannot takes place without trained. 6. PROJECT makes people more competent. 7. Through PROJECT people trust each other more. 8. Personnel become committed to their job resulting in proactiveness. 9. PROJECT enables quick learning to employees. 10. PROJECT helps in a better work performance and it helps in increase in confidence in the employees.

COMPANY PROFILE

THOMAS COOK INDIA. THOMAS COOK INDIA is a collaborative endeavor of young professionals with an experience of more than two decades in travel and hospitality industry. Our simple philosophy is to offer our valued guests the best possible travel experiences in the Indian subcontinent. We offer a comprehensive range of travel experiences throughout India for our clients all across the world. Our Indian Subcontinent specialists have been born and bred here and have travelled extensively throughout the region, so you can rely on their first-hand knowledge. They have boundless enthusiasm for their chosen countries and take an honest “tell it how it is” approach to planning an itinerary, suggesting sights, selecting accommodation and discussing the practicalities of travel. We make sure that we regularly revisit destinations / areas, meticulously inspect hotels and keep up to date with all travel-related issues. We believe this approach is unique to us and ultimately ensures that our guests will have the best possible travel experience.

ABOUT THAILAND Located in Southeast Asia, Thailand covers a total area of approximately 513,000 square kilometers (198,000 square miles) and is the 50th largest country in the world and the 12th largest in Asia! The north of the country borders Myanmar and Laos. The northernmost point is Amphoe Mae Sai, Chiang Rai Province, with tourist attractions like Mae Sai Market, Golden Triangle, Wat Phra That Doi Wao, and Wat Thampla (locally known as Money Temple). The south of the country is next to Malaysia and the Gulf of Thailand. The southernmost point is Amphoe Betong, Yala Province, which contains tourist attractions like La -ong Rung Waterfall (Rainbow Waterfall), Chaloem Phrakiat Waterfall (I-yer Khem Waterfall), BalaHala Forest, the sea of fog at Microwave Mountain, and Betong Hot Spring.

The east of the country borders Cambodia and Laos. The easternmost point is Amphoe Si Mueang Mai, Ubon Ratchathani Province, with tourist attractions like Sai Rung Waterfall (Rainbow Waterfall), Kaeng Chu Kan, and Hin Huai Soob Stone Yard. The west of the country is next to Myanmar and the Andaman Sea. The westernmost point is Amphoe Mae Sariang, Mae Hong Son Province, with tourist attractions like Wat Phra That Chom Thong, Wat Phra That Chom Chaeng, Wat Phra That Chom Kitti, Salawin National Park, Bua Tong Field at Doi Mae Ho, and Mae Sawan Noi Waterfall. Thailand is divided into six regions: North, Northeast, Central, South, East, and West. The North is the country’s highlands. Vast mountain ranges dominate the landscape and are the source of many rivers. Doi Inthanon, Thailand’s tallest peak, is famous among tourists during the cool season for the Mae Kha Ning (frost flower) phenomenon as well as a sea of fog, nature trails, waterfalls, and botanical scenes. The Northeast features some of the beautiful northern highlands and also gorgeous plateaus. Hom Mali Rice (Thai Jasmine Rice) is grown here and exported all over the world. The Mekong River is a very prominent river that runs through the area. Popular places along the Mekong River include Amphoe Chiang Khan of Loei Province, Tha Sadet Market in Nong Khai Province, Indochina Market in Mukdahan Province, and Sam Pan Bok Grand Canyon in Ubon Ratchathani Province. Central Thailand is mainly plains and is a huge area of rice farming and agriculture. The Chao Phraya River is very important to Thailand’s history. Interesting places to visit are ancient historical temples, Bang Pa-in Royal Palace and Bang Sai Royal Folk Arts and Crafts Center in Ayutthaya Province, and Koh Kret in Nonthaburi Province. And if you like shopping, there are plenty of local markets in Bangkok for you to explore such as Wang Lang Market, Tha Phra Chan Market, Saphan Phut (Memorial Bridge) Night Market, and Asiatique Night Market. There are also Chao Phraya boat tours from Bangkok to Ayutthaya every day.

The South contains many beautiful beaches and islands in the Gulf of Thailand and the Andaman Sea. Well-known tourist destinations are Phuket Province, Koh Samui, Koh Phi Phi, Koh Lipe, and Koh Tao. Eastern Thailand is half mountain, half ocean. Although there aren’t many provinces here, it still has a lot of amazing sights and stunning locations to visit just like the rest of Thailand such as Koh Samed, Koh Chang, Koh Mak, Koh Lan, Koh Si Chang, Bang Saen Beach, Pattaya, Jomtien Beach, Laem Mae Phim Beach, and Mae Ram Phueng Beach. The West is mountainous with many woodlands, waterfalls, and dams, which is why there are a number of national parks in the area. Due to its geographical variation, there is a lo t of incredible Thai nature to see in this western region. Tourist attractions include Thong Pha Phum National Park, Srinakharin Dam, Vajiralongkorn Dam, Sai Yok Noi Waterfall, Sai Yok Yai Waterfall, Erawan Waterfall, Mon Bridge, Mueang Sing Historical Par k, Three Pagodas Pass, Wat Wang Wiwekaram, Underwater City, The Bridge of the River Kwai, Kanchanaburi War Cemetery, and World War II Museum and Art Gallery. Thailand has three seasons: wet, cool, and hot. Depending on where and when you travel. It is always good to check the weather before visiting as some areas are better in specific seasons.

The Best Destinations in Thailand

Bangkok The frenetic Thai capital is a must-see destination, with a dazzling array of things to see and do to suit almost any taste. There are cultural and historic sights aplenty, combined with soaring skyscrapers and modern architecture, fabulous art galleries, and fascinating museums. The shopping scene offers bustling markets, unusual floating markets, and mega malls, and the dining scene is equally diverse with everything from fancy gourmet restaurants to abundant street food. Nighttimes offer just as much fun as the day, with pulsating nightclubs, live music, swanky cocktail bars, incredible rooftop bars, exciting shows, and thrilling Muay Thai fights. Getting around the city is easy, thanks to the BTS sky train, MRT subway, numerous buses, taxis, and tuk tuks, and there is accommodation to suit any preference and budget.

Krabi One of Southern Thailand’s most popular provinces, Krabi offers a wealth of terrific experiences both on the mainland and on its islands. Koh Phi Phi is often said to be one of Thailand’s most picturesque islands; check out Maya Bay and Phi Phi Viewpoint to see why. Koh Lanta is a more laid-back island, with long, sandy beaches, chilled-out beach bars, mangroves, and a Moken (sea gypsy) community. Animal lovers can spend time volunteering at Lanta Animal Welfare for a feel-good factor and to help make a difference. Koh Jum and Koh Rok are just a couple of the province’s smaller and lesser-visited island gems. On the mainland, Railay is a rock climber’s paradise, Ao Nang is a bustling beach resort, and Krabi Town has a local vibe

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Phuket Thailand’s largest island and one of the country’s most popular tourist destinations, Phuket has many faces. Many first-timers head to the thronging sands of Patong, an area known for its

hedonistic nightlife and many water sports, but there are beaches to suit everyone. Catch a boat to the scenic Freedom Beach, chill on Karon Beach, enjoy the views from Kathu Beach, and more. Promthep Cape provides amazing sunset vistas. Entertainment-wise, Phuket promises world-class shows, exhilarating Muay Thai fights, global cuisine in a range of eateries, and bars and clubs of every type. Hiking, go karting, ethical elephant interactions, fishing, snorkelling, and jet skiing are just a few activities to try, and Wat Chalong and the Big Buddha are two of the island’s most popular cultural sites. Don’t bypass Phuket Town — the old buildings are beautiful. For fun and giggles, Baan Teelanka (the Upside Down House) and Phuket Trickeye Museum are tough to beat.

Koh Samui A popular island in the Thai Gulf, Koh Samui appeals to everyone from families and honeymooners to backpackers and solo adventurers. Beautiful beaches, like Chaweng, Lamai, and Mae Nam, surround the island, and you can visit the old fishing village at Bophut. There are several places to shop, as well as plentiful places to eat, drink, and sleep. One of the island’s more unusual spots include a temple with a mummified monk and neighbouring rock formations that look like male and female genitalia! Koh Samui boasts many high-class spas and excellent golf courses too.

Pattaya Although Pattaya, Thailand’s self-proclaimed “City of Sin”, may not appeal to everyone, the huge variety of fun things to see and do make it worthy of a place on this list. While most people associate Pattaya with its notorious Walking Street and numerous go-go bars, there’s plenty to enjoy without stepping foot in the more adult-orientated areas. First off, there’s the beach. It may not be the prettiest of Thailand’s beaches, but it’s nice enough for a few days of sun, sea, and sand. There are several lovely islands off the coast that offer even nicer sands and snorkelling. Attractions-wise, Pattaya definitely isn’t lacking. The huge Sanctuary of Truth, carved entirely from wood, is a jaw-dropping sight. Nong Nooch Tropical Botanical Garden is a lovely place to stroll among the well-ordered flower beds, statues, and water features, and you can sample locally produced wines at the pretty Silverlake Vineyard. Tour Thailand’s major landmarks at Mini Siam, have fun at Art in Paradise, shop at Pattaya Floating Market, feel the rush at Flight of the Gibbon, have your mind blown at Ripley’s Believe It Or Not, and enter a wintery wonderland at FROST Magical Ice of Siam

ABOUT SINGAPORE Introduction Though physically small, Singapore is an economic giant. It has been Southeast Asia's most modern city for over a century. The city blends Malay, Chinese, Arab, Indian and English cultures and religions. Its unique ethnic tapestry affords visitors a wide array of sightseeing and culinary opportunities from which to choose. A full calendar of traditional festivals and holidays celebrated throughout the year adds to its cultural appeal. In addition, Singapore offers luxury hotels, delectable cuisine and great shopping! The island nation of the Republic of Singapore lies one degree north of the Equator in Southern Asia. The country includes the island of Singapore and 58 or so smaller islands. Because of its efficient and determined government, Singapore has become a flourishing country that excels in trade and tourism and is a model to developing nations. The capital city, also called Singapore, covers about a third of the area of the main island.

Located at the tip of the Malay Peninsula, Singapore's tropical climate welcomes both leisure and business travelers year round. The island republic's excellent infrastructure enables visitors to enjoy its many sites and attractions in a safe, clean and green environment. Award winning Changi Airport provides airlinks to major cities around the world. The train and subway systems are clean, fast and efficient. In addition, its state-of-the-art cruise terminal has established Singapore as one of the premier cruising centers of South East Asia and an exciting port of call on any Asian cruise itinerary. In the city, there is no need for a car. Public transportation is excellent and walking is a good way to explore the city . All major attractions are also accessible by tour bus. Since the city is only 60 miles (100k) from the equator, the tropical temperatures do not vary much. Rainfall is fairly evenly distributed through the year. No matter when you choose to visit, warm weather will be abundantly available. The visitor is struck immediately by Singapore's abundance of parks, nature reserves, and lush, tropical greenery. Singapore's progress over the past three decades has been remarkable, yet the island has not been overwhelmed by development. Visitors will discover a wealth of historical treasures from the past, in the beauty of older buildings, values and traditions that have survived in the face of profound social and geographical change. Lacking any noteworthy natural resources, Singapore's early prosperity was based on a vigorous free trade policy, put in place in 1819 when Sir Stamford Raffles first established it as a British trading post. Later, mass industrialization bolstered the economy, and today the state boasts the world's second busiest port after Rotterdam, minimal unemployment, and a super efficient infrastructure. Almost the entire population lives in upscale new apartments, and the average per capita income is over US$12,000. Singapore is a clean, safe place to visit, its amenities are second to none and its public places are smoke-free and hygienic. Forming the core of downtown Singapore is the Colonial District. Each surrounding enclave has its own distinct flavor, from the aromatic spice stores of Little India, to the tumbledown backstreets of Chinatown, where it is still possible to find calligraphers and fortune tellers, or the Arab Quarter, whose cluttered stores sell fine cloths and silks.

North of the city, are two nature preserves, Bukit Timah and the Central Catchment Area, along with the splendid Singapore Zoological Gardens. The east coast features good seafood restaurants set on long stretches of sandy beach. In addition there are over fifty islands and islets within Singaporean waters, all of which can be reached with varying degrees of ease. Day trips are popular to Sentosa, the island amusement arcade which is linked to the south coast by a short causeway and cable car. Music, theater, nightlife: all are abundant in this remarkable city. Singapore used to be considered a "stop over" on the way to larger Asian cities. This is no longer true! Visitors seek out Singapore for business and finance and also for a fascinating and satisfying vacation for the whole family. Singapore is both an island and a country, but perhaps its best description is that of city-state. Like the great city-states of the past, it offers civilization and order in the highest degree. Its combination of Western-style development and Eastern-style calm seems to present the best of both hemispheres: It's a modern metropolis where you feel safe walking the streets, and it's an Asian business center that's a model of efficiency. Singapore is also a multicultural city, and close to one-quarter of its population are expatriates or foreign workers from all over the world. Known for its desire to become the technology hub of Asia, Singapore is the most wired country in the region.

Singapore shares another trait with historical city-states: Its authorities strongly believe that they can safeguard the status quo with regulations against almost anything and everything that - in their view - could possibly upset the sense of tranquility. In reality, visitors will find the place is not as restrictive as the long lists of hefty fines for such things as littering and jaywalking suggest. Some visitors to Singapore leave singing the praises of a society that "works," while others feel the government's near-compulsive fixation on cleanliness and order makes Singapore sterile in every sense of the word.

SINGAPORE SIGHT SEEING

Singapore Zoo Overview It’s not every day that you can have breakfast with orangutans. But at the Singapore Zoo you have a chance to do this and much more! Famous for its rare collection of animals, it’s popular with kids and adults both.

Receiving 1.6 million visitors annually, the Singapore Zoo boasts of its free-ranging habitat, where animals roam freely in their natural surroundings. Cages are almost non-existent as the animals

are

allowed

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live

almost

like

they

would

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For photographers, this is a delight as they can shoot to their heart’s content with no cage bars or wires obstructing their view. 

Opening Closing TimeDaily from 8:30 am - 6 pm, Last ticket sale at 5:30 pm

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For Kids Don’t miss the Animal Friends Show to enjoy some laughing out loud moments watching everyday pets performing great feats. Kids also love the Rainforest Kidzworld that gives brilliant opportunities for them to satiate their curiosity and learn through self-discovery.

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Movie Connect The 2006 Hrithik Roshan- Priyanka Chopra starrer Krrish was the first Indian film to be shot in Singapore. The movie prominently features the Singapore Zoo. Singapore Tourism Board till a while back had a Krrish Tour that took tourists to the various attractions around the city where the film was shot.

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Entrance Fee Adult- $20, Child-$3 (3-12 years old)

Jurong Bird Park Overview The park boasts of the world’s largest walk-in aviaries with the tallest man-made waterfall (30 metres high), where visitors can enjoy

a

close-up

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free-flying

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Africa

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South

America

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tropical

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The aviaries are specially designed to closely resemble the natural habitat of the feathery friends. The 50-acre sanctuary offers educational and entertaining bird shows throughout the day.

Don’t miss out on the Birds n Buddies show that showcases a stunning display of the largest collection of birds. Watch pelicans in the first ever underwater viewing gallery as they prepare to catch their lunch, have colourful and friendly lories feed right out of your hands and be amazed by the singing parrot! Don’t leave the park without paying a visit to the world’s tallest artificial waterfall.

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Opening Closing TimeDaily 8:30 am-6 pm. Last ticket sales at 5:30 pm

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For Kids Treat your kids to an incredible dining experience in the company of birds. Hearty laughs guaranteed as the young ones get outtalked by parrots over some great food. You may need to pay extra to enjoy this service.

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Movie Connect Salman Khan and Karisma Kapoor’s super hit track Jungle Hain Aadhi Raat Hain from the movie Biwi No. 1 was shot in Jurong Bird Park.

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Entrance FeeAdult- $18, Child- $12 (3-12 years old)

Singapore Flyer Overview Hop on to the world’s largest observation wheel and enjoy breathtaking 360° views, as you spot iconic and historical landmarks along the Singapore River. Before you board the flight, go on the Journey of Dreams and be awed by an engaging multimedia showcase that helps you understand the history of Singapore and the stories behind the Singapore Flyer. Nothing is more romantic than marvelling at the gorgeous night views of the city from atop the Observation Wheel. Indulge in a romantic four-course sky dining experience that comes with a personal butler. 

Opening Closing TimeDaily 8:30 am- 10:30 pm, Last admission at 10:15 pm

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Photo Opp From atop the Singapore Flyer, you can capture some of the most stunning panoramic views of Marina Bay’s skyline, the city’s iconic landmarks, and a glimpse of neighbouring Malaysia and Indonesia.

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Entrance FeeAdult- $33 Child- $21 (3-12 years old) Family Combo- $78 (2 adults and 1 child)

Singapore Night Safari Overview Hop on to a tram and embark on a journey through the world’s first wildlife night park that takes you from the Himalayan foothills to wild equatorial Africa. This is your chance to come up close with lions, tigers, tapirs and more! You are sure to be in for an experience of a lifetime as you take this 40-minute journey around the park and see over 1,000 animals in eight geographical areas. 

Opening Closing TimeDaily 7:30 pm-12 am, Last admission at 11 pm

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Entrance FeeAdult-$32, Child- $21 (3-12 years old)

Sentosa Island Overview Kick back and enjoy a day out with your family and loved ones in Singapore’s playground with its beaches, nature walks, spas, restaurants, entertainment and much more. This quaint island boasts of plenty of tourist attractions for all age groups. Open to visitors throughout the year, Sentosa Island is a must on your to-do list. 

Opening Closing TimeVarying operating hours depending on the different attractions

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Entrance FeeThere is a small entrance fee to enter Sentosa Island that varies depending on the mode of transport used to get there.

Gardens by the Bay Overview The 101-hectare super park, popularly known as Gardens by the Bay offers amazing views of the Marina Bay skyline. Surrounded by lush lawns, tropical palm trees and beautiful pavilions, it is perfect for an evening stroll or picnic with family and friends. 

Opening Closing TimeBay South Outdoor Gardens: 5 am-2 am Ticketing Hub: 9 am-8 pm Cooled Conservatories: 9 am-9 pm

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Photo Opp Besides capturing beautiful photographs of some of the most unique flora and fauna, the waterfront promenade offers stunning views of the Marina Bay financial district skyline.

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Entrance FeeOutdoor Gardens South Bay- Free Entry Conservatories- Adult and Senior Citizen- $28, Child (3-12 years

River Safari Overview River Safari is one of the most loved and visited attractions of Singapore. It is the first and the only river themed wildlife park in Asia and has many fun and adventurous activities to offer. The theme park is based on some of the world’s most prominent rivers like the Amazon, Ganges, Mississippi, Nile, Congo, Murray, Mekong and Yangtze. Every river has its own adventure and wildlife to offer. The River Safari theme park also has a Panda Forest which is the largest panda exhibit in southeast China. Children, once they are in the River Safari, do not ever want to leave! The River Safari has the world’s largest freshwater aquarium exhibit which has been aptly named as the Amazon Flooded Forests. The River Safari also provides complimentary Amazon River Quest boat rides. 

Opening Closing Time9 am to 6 pm daily

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Entrance Fee: Adults - $ 25 | Children –$ 16 | Senior Citizens – $ 12.50 For kidsTheme parks

Location 80 Mandai Lake Road, Singapore 729826, Singapore

S E A Aquarium Overview Step into the world’s largest aquarium and discover the intriguing ocean and its even more intriguing creatures. Through the transparent glass panels, immerse yourself in the study of more than 800 marine inhabitants of the aquarium. The aquarium is home to some of the most awesome sea creatures like Napoleon wrasse, manta rays, and enormous goliath groupers. Take pictures of the ocean’s greatest predators – the shark. 

Opening Closing Time10 am to 7 pm daily

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Entrance Fee$38 Adult | $28 Child (4-12yr) | $28 Senior (60yrs & above)

Adventure Cove Waterpark Overview At Adventure Cove Waterpark, it’s always wet and it’s always thrilling. Promising a splash of fun for everyone, the Adventure Cove Waterpark boasts of being the first one in Southeast Asia to get hydro-magnetic coaster. Hurtle down the water slides, journey through the Adventure River or just c hill with friends at the Bluwater Bay wave pool. The Adventure River takes you through 14 themed zones which include a grotto inhabited by sea creatures. So have a wet and wild day at the Adventure Cove Waterpark. 

Opening Closing Time10 am to 6 pm daily`

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Entrance Fee$36 Adult | $26 Child (4-12 yrs) | $26 Senior (60yrs & above)

Marina Bay Sands Skypark Overview Marina Bay Sands Skypark is a stunning boat shaped observation deck extending over the three towers of the Marina Bay Sands Hotel. But it is unlike any other observation deck. Located on level 57, the observation deck has an infinity pool, shops, restaurants and bars. The infinity pool is open to only hotel guests but you can go to the observation deck and enjoy the stunning, absolutely mesmerizing views of Singapore. 

Opening Closing TimeMonday to Thursday – 9:30 am to 10 pm | Friday to Sunday – 9:30 am to 11 pm

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Entrance FeeAdults - $ 20 | Children - $ 14 | Senior Citizens - $ 17

Universal Studios Overview Enter the fascinating world of movies at Universal Studios and venture behind the screen. Experience the magic that conjures blockbusters on the screen, meet your favorite characters from animated films, feel the high of adventure filled roller coaster rides and get mesmerized by shows on the silver screen. Visit the Hollywood boulevard at the Studios and ride the famous Walk of Fame. Splendid fireworks lighting the night sky in tandem with brilliant music along with many other attractions will take your breath away. Universal Studios give you a glimpse of life in the city that never sleeps, New York. The city skylines merged with street entertainment create an unimaginable aura of the Big Apple. Sci-Fi City takes you through the intergalactic battles, the Transformers ride and other vibrant portals. Stroll through the streets of the Egypt zone and discover the pharaohs in a new light. Treasure hunts form an exciting part of the journey. Savor the unique cuisines of every zone at the Universal Studios while shopping for your favorite movie costumes and accessories. The Lost World, Far Far Away and Madagascar zones amplify the experience of visiting the enchanting world at the Universal Studios. 

Opening Closing Time10:00 am - 7:00 pm

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Entrance FeeAdult (ages 13 to 59) - One-Day Pass $74, Two-Day Pass $118. Child (ages 4 to 12) - One-Day Pass $54, Two-Day Pass $88. Seniors (Age 60 and above) - One-Day Pass $36, Two-Day Pass $58.

ABOUT DUBAI Dubai is located on the Eastern coast of the Arabian Peninsula, in the south west corner of the Arabian Gulf. It is extremely well known for its warm hospitality and rich cultural heritage, and the Emirati people are welcoming and generous in their approach to visitors. With year-round sunshine, intriguing deserts, beautiful beaches, luxurious hotels and shopping malls, fascinating heritage attractions and a thriving business community, Dubai receives millions of leisure and business visitors each year from around the world.

The local currency is the dirham, which is pegged at AED 3.67 to 1 US dollar. Dubai is tolerant and cosmopolitan and all visitors are welcome. However, Islam is a way of life in the city, and therefore tourists should adopt a certain level of cultural and religious sensitivity for the duration of their stay.

Dubai Rulers : Since 1833 the reigning Al Maktoum family have ruled Dubai. Under their wise and progressive leadership Dubai has prospered and it is now the business and tourism hub for a region.

Dubai History: Some 800 members of the Bani Yas tribe, led by the Maktoum Family, settled at the mouth of the creek in 1833. The creek was a natural harbour and Dubai soon became a centre for the fishing, pearling and sea trade.

Dubai Economy: The past few decades have witnessed incredible growth throughout all sectors of the Dubai economy. The emirate’s government is constantly working to improve its commercial transparency and introduce dynamic regulations that aid the formation of small and medium enterprises. Dubai’s economy is no longer reliant on oil, but is more diversified, relying heavily on trade, services and finance sectors. With its central geographic location between Asian and European markets, Dubai has worked hard to establish itself as an integral part of the global trade mechanism. Its central location has also allowed Dubai to become a popular and accessible tourist destination. .

Attractions: Although Dubai is seen as a relatively young destination, it has a fascinating history and a vibrant heritage that offers visitors an intriguing glimpse into Arabian culture. A good place to start exploring the history and heritage of Dubai is the Dubai Museum: it is located inside Al Fahidi Fort, one of Dubai’s oldest buildings dating back to 1787. There are other museums in Dubai and in surrounding emirates that also offer important insights into the history and growth of the city and of the United Arab Emirates.

Culture & Heritage: Courtesy and hospitality are among the most highly prized of virtues in the Arab world, and visitors will be charmed by the warmth and friendliness of the people. Dubai ’s culture is rooted in Islam, providing a strength and inspiration that touches all aspects of everyday life. Virtually every neighbourhood has its own mosque, where the faithful congregate for prayer five times every day. One of the largest and most beautiful mosques is Jumeirah Mosque- a spectacular example of modern Islamic architecture. Dubai Nature : Dubai, with an area of 3,885 square kilometres, is the second largest emirate in the UAE. Situated on the banks of the Dubai Creek, a natural inlet from the Gulf which divides the city into the Deira district to its north and Bur Dubai on its south. Also see etiquette in Dubai..

Best Tourists Places To Visit In Dubai Burj Khalifa Do we need to say more? Burj Khalifa, the landmark building is on every traveller’s list of tourist places to visit in Dubai. The staggering bird eye views from the 124th floor are an experience of a lifetime, with the desert covering one side and the turquoise blue ocean on the other. Tip: Consider your sightseeing in Dubai incomplete until you’ve witnessed the city from up above! Ideal for – Every single traveller! Opening Hours: Daily 8:30am-1am Admission: Observation Deck Entry: Adults 125 AED (Immediate entry 400 AED) Children: 4-12 95AED (Children under 4 free)

Dubai Mall Popularly known for its shopping extravaganza festivals– ‘Dubai shopping festival’ and ‘Dubai Summer Surprises’, this mall is for the shopaholics who are sure to be spoilt for choices. Dubai Mall provides entry to Burj Khalifa and also houses the famed Dubai Aquarium and is loaded with an array of entertainment options – gaming zone, ice skating rink and multiplex.

Dubai Aquarium Have you been to an underwater zoo? Yes, one exists! Visit Dubai Aquarium, is one of the popular tourist attractions in Dubai which has varied activities, including an underwater zoo, glass bottom boat tours, cage snorkeling and shark diving. It’s a unique mix of experience, so be sure to have some fun!

Desert Safari While the number of places around to visit is abundant, the number of activities around in Dubai is just as riveting. The desert safari in Dubai is one of the best you could ever experience around. Exploring the deserts meshing into the abyss is definitely something you just can’t miss out on. This is one of those versatile activities that one can indulge in not just with their friends but also with the entire family without any constraints. Ideal for: Friends, Family, Solo Timings open: 3:30 PM till 9:30 PM every day Cost: $80-$90

Dubai Marina Next on the list of the must-visit places when in Dubai includes the Dubai Marina. This place has become one of the most exotic places to visit. The place has multiplied its immense popularity and growth mainly because of the fact that it is considered one of the biggest man-made marina around in the world. Not just the Marina itself, there is an abundance of activities one can indulge in, ranging from the eateries to the various shopping plazas. Ideal for: Friends, Family, Solo Highlights: Swerve through the wide range of eateries and boutiques.

Dubai Miracle Garden If you love flowers and nature in general, you are definitely going to be loving the Dubai Miracle Garden without a shadow of a doubt. If your itinerary doesn’t include this specific place while you are in Dubai, it is time to make a change to that. The lush greenery with the vibrant hues from the flowers is more than enough to leave you awestruck and your heart full. It is the biggest natural flower garden around in Dubai and the best part of this is the fact that the same is grown around in a desert. The place includes distinctive models of some of the most popular establishments around in Dubai. The models change shape and even have suitable lighting to make them even more beautiful. Ideal for: Friends, Family Timings: 09:00 AM till 09:00 PM Price: $31.61

ABU DHABI – THE CAPITAL CITY Abu Dhabi is the capital city of the United Arab Emirates (UAE), and the largest of the seven emirates federation. Year-round sunshine, pristine beaches, spectacular sand dunes and pulsating cosmopolitan lifestyle await every guest in Abu Dhabi. This emirate known around the world for its massive oil reserves and majestic mosques with towering minarets. These, combined with the distinct Arabic hospitality and mystique - and world-class infrastructure - make Abu Dhabi an excellent destination both for the experienced and novice traveller. Abu Dhabi city bursts with dazzling business-cum-leisure facilities ranging from state-of-the-art convention centre, luxurious hotels, spas, designer golf courses, theatres and very soon, some of the world’s most famous museums. The palace-like shopping malls and indigenous souqs in Abu Dhabi make for a great shopping expedition. Gastronomic treats further abound from cool and sophisticated cafes, clubs and restaurants. For the fitness conscious, jogging and cycling are a welcome treat in along the city’s charming Corniche or beachfront, merely minutes away from the bustling city centre. Location Abu Dhabi emirate is in the Arabian Gulf region. It adjoins the Kingdom of Saudi Arabia and the Sultanate of Oman. Occupying almost 87% of the country’s total area, Abu Dhabi emirate covers around 67, 340km², which comprises mostly desert, including part of the Empty Quarter (Rub Al Khali) and salt flats/sabkha. Abu Dhabi’s coastline extends over 400 Km.

Dubai City Tour Overview: Discover the best of Dubai on a half-day Dubai sightseeing tour with an expert guide. Traveling by comfortable coach or minivan, take in Dubai’s top landmarks as you absorb the cosmopolitan atmosphere. Snap photos of the Burj Al-Arab, the sail-shaped hotel on its own artificial island; venture into the traditional Al Bastakiya district, ride an ‘abra’ water taxi across Dubai Creek, and much more. Sign off with a visit to the Deira Spice Souk and free time to explore the brilliant Gold Souk. Dubai sightseeing at its easiest and best! Half-day Dubai city tour with a local guide Enjoy a photo by Burj Al-Arab hotel, on Jumeirah Beach Take in views of the white marble dome and minarets of Jumeirah Mosque Tour the old quarter of Dubai, Bastakiya, with your local guide Enjoy a water-taxi ride across Dubai Creek Visit the exciting Spice Souq and shop for bargains in Deira Gold Souq

DUBAI FRAME The Dubai Frame is an architectural landmark in Zabeel Park, Dubai. It has been described by The Guardian newspaper as "the biggest picture frame on the planet", however is also controversial as the "biggest stolen building of all time". The project was conceived by Fernando Donis, and selected as the winner of a design competition by the Government of Dubai. It is alleged that the designer had his intellectual property stolen and was denied credit for the design. It holds the record for the largest frame in the world.

THAILAND TOUR PACKAGE (PHUKET AND KRABI) 2 PAX PER PERSON PACKAGE HOEL DETAILS:Night 1, 2, 3, Jiraporn Hill Resort, Phuket, Other, Check in Date 14/05/2019 Check Out Date 17/05/2019 Standard-Double Breakfast No. Of Adult 02

Night 4, 5, Sunda Resort, Krabi, Other, Check in Date 17/05/2019 Check Out Date 19/05/2019 Garden View-Twin - Twin Beds Breakfast No. Of Adult 02

FLIGHT DETAILS:GoAir BOM 21:00 Mumbai, India 9h 15m ( 1 Stop ) BLR HKT 07:45 +1D Phuket, Thailand Thai Smile KBV 16:50 Krabi, Thailand 10h 10m ( 1 Stop ) BKK BOM 01:30 +1D Mumbai, India FLIGHT RATE ARE SUBJECT TO AVAILABILITY... Mumbai Phuket Mon May 13 2019

Krabi Mumbai Sun May 19 2019

CAL DETAILS:All Airport To Hotel Transfer Private All Hotel To Airport Transfer Private All Sightseeing Transfer On Sic Basis Hkt To Kbv Sic Transfer

INCLUSIONS:Airfare 5n Accommodation Cab Sightseeing:Simon Show Tour with Transfer Phi Phil Island Tour with Lunch + Long Tail Boat and Return Transfer 4island Tour with Lunch + Long Tail Boat and Return Transfer Krabi City Tour with Local Market and Local Sightseeing and Return Transfer

Day Wise Itinerary DAY1. Arrival In Phuket Airport Then Transfer To The Phuket Hotel And Hotel Check-In And Relax Then Evening Transfer To The Simon Show Tour With Return Transfer To The Phuket Hotel And Overnight Stay In Phuket.

DAY2. After Breakfast In Phuket Hotel Then Transfer To The Phi Phil Island Tour With Lunc + +Long Tail Boat And Return Transfer To The Phuket Hotel And Overnight Stay In Phuket.

DAY3. After Breakfast In Phuket Hotel And Explore By Your Self And Overnight Stay In Phuket

DAY4. After Breafast In Phuket The Then Transfer To The Krabi Hotel And On The Way Krabi City Tour + Local Sightseeing And Local Market And Transfer To The Krabi Hotel And Overnight Saty In Krabi

Day5. After Breakfast In Krabi Hotel Then Transfer To The Four Island Tour With Lunc + +Long Tail Boat And Return Transfer To The Phuket Hotel And Overnight Stay In Phuket.

Day6. After Breakfast In Krabi Hotel Then Transfger To The Krabi International Airport As Per Your Flight Timing.

Trip Type Days Night Destination No. of Adults & Children

Family 6 Days 5 Nights Singapore & Crouse 4 Adults & Children

HOTEL DETAILS:Night 1, 2, 3, The Noble Hotel Singapore, Singapore, Others, Check In Date 18/05/2019 Check Out Date 19/05/2019 Standard

Room

2

Breakfast No of Adult 04 Again

Check

Check

In

in Date

21/05/2019 Check Out Date 23/05/2019

Night 4, 5, DREAM CRUISE, Singapore, Other, Check In Date 19/05/2019 Check Out Date 21/05/2019 Double or Twin Classic Deluxe Breakfast No. Of Adult 0

FLIGHT DETAILS:Malindo Air CCU 00:10 Kolkata, India 6h 40m (1 Stop) KUL SIN 09:20 Singapore, Singapore SIN 17:00 Singapore, Singapore 8h 50m (1 Stop) KUL CCU 23:20 Kolkata, India FLIGHT RATE ARE SUBJECT TO AVAILABILITY... Kolkata Singapore Tue Jun 18 2019 Singapore Kolkata Sun Jun 23 2019

CAB DETAILS All Transfers from Airport to Hotel Pvt. All Transfer from Hotel to Airport Pvt. All Sightseeing Transfer On Sic

INCLUSIONS:Government Taxes/Vat/ Service Charges (Yes) Airfare (Yes) Cab (Yes) Visa (Included) Meal Plan: Breakfast Airport Transfer: Arrival (Yes) Airport Transfer: Departure (Yes) Sightseeing:-

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2/N Dream Cruise with All Meals + With All Transfer

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Night Safari Tour with Transfer

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Afternoon Sentosa Island Tour with Transfer with Cable Car Ride (One Way)

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Wings of Time + Luge & Sky Ride

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Madame Tussauds Museum + Ios Live

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Full Day Universal Studio Tour with Transfer,

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Half Day Singapore City Tour With Return Transfer

EXCLUSIONS:Meal

plan:

Lunch

Early Check in (NA) Travel insurance (NA) Others: Other Exclusions (NA)

DAY WISE ITINERARY Day 1. Singapore Night Safari Tour The Day Is Free For Leisure. Evening Is Planned To Spend In The Wilderness Of World's First Nocturnal Zoo. Get Ready For The Exhilarating Singapore Night Safari. Start With The 40-Minute Tram Journey Of Wild Animal Encounters. One Train Ride Covers Discovery From The Himalayan Foothills To Wild Equatorial Africa. Enjoy The Educational Live Commentary. Get A Chance To Come Up-Close With Lions, Tigers, Tapirs, Deer And More. Another Spectacular Show Is The Creatures Of The Night Show. Set In A Forest Clearing The 20-Minute Animal Presentation Introduces You To Nocturnal Animals, From The Elusive Owl To Nimble Binturongs To Intuitive Civets. Learn About The Wilderness Of Various Parts Of The World. The Spookiness Of The Zoo At Night Makes The Ride All The More Fun. Return To Hotel For Overnight Stay.

Day 2. Singapore - (Half Day City Tour)- And Cruise Transfer Begin The Day With A Refreshing Breakfast In The Hotel. Gear Up For A Panoramic Half-Day Tour Of The City. Today's Tour Includes Some Great Surprises. First Stop Is The Merlion Photo Stop. Get A Picture With The City's Icon, The Mythical Merlion. Next Stop Is Suntec City, The Exciting Shopping Malls Where You Stop At The Fountain Of Wealth. Continue To Orchard Road, Little India And Chinatown. These Three Locations Are The Heart Of The City. You Need To Walk Around On Foot. After That The Day Is Free For Your Own Activities. Return Back To The Hotel For The Night. Singapore Hotel To Cruise Port Transfer And Check In And Overnight Stay.

Day 3. Full Day Cruise Full Day Cruise Enjoy and Overnight Stay in Cruise

Day 4. Cruise To Singapore- Premium Half Day Sentosa Island TourCheck Out In Cruise Then Pick Up From Cruise Port To Hotel Transfer. One Of The Most Delightful Places In Singapore Is The Celebrated Sentosa Island. Moreover, You Cannot Expect Anything Less From An Island Which Was Created Exclusively For The Purpose Of Entertainment. While There Are So Many Interesting And Exciting Things To See And Do In This Fun Island, Our Half Day Sentosa Tour Package Ensures That You Get To See At Least Some Of The BestThings That The Island Offers. Your Sentosa Tour Would Begin With A Cable Car Ride That Takes You From Mount Faber To Sentosa. This Gives You A Bird's Eye View Of This Beautiful Island. You Would Be Able To Catch Several Iconic Places Like The Merlion Tower And The Tiger Sky Tower From The Top. At The Island, Your First Stop Would Be At Images Of Singapore Live Where You Would Be Able To See The History, Culture And Heritage Of Singapore Via The Animatronics. Here, You Would Be Able To View The Journey Of Singapore From What It Was In The Past To What It Is Today.

Day 5. Singapore - Full Day Universal Studios TourStart The Day With A Hearty Breakfast. After Your Delicious Start, Head To The Universal Studios. In The Universal Studio Tour, Go Beyond The Screen. The Real Thrill Lies In Exploring The Nuances Of The Movie Making. There Are Numerous Thrilling Ride The Movies At Universal Studios Singapore At Resort World Sentosa. Experience Innovative Rides, Shows, And Attractions Based On Your Favorite Blockbuster Films And Television Series. These Include Transformers The Ride: The Ultimate 3d Battle, Shrek 4-D Adventure, Revenge Of The Mummy, Madagascar: A Crate Adventure Jurassic Park Rapids Adventures, Battlestar Galactica: Human Vs. Cylon™ Dueling Coasters, And Many More. Recover From The Mesmerizing WorldOf MoviesWith AnOvernight StayIn Your HotelInSingapore.

Day 6. Tour Ends In Singapore This Brings The End Of Our Wonderful Singapore Tour. Post Breakfast You Would Be Transferred To The International Airport For Your Onward Journey Back Home

MY PROJECT TASKS Before joining the company for my winter project I was hesitating a lot. I was thinking totally negative about myself and I was giving a negligible status myself before the company. But thank God I felt at home there, after feeling comfortable in company I gained energy for working strongly and I perform very well there. I had never expected I will act like that, I think my performance was above my hopes because my hopes were confined up to the limited expectations.

This winter project was my any first industrial project which gave me a clear vision about company work. I learnt there so many things which definitely help me in future to get a strong stand at anywhere. Everything is depicted in my mind with the smiles of all staff members who were teaching me things through funny matters and keeping smile on their faces every time. I not only got the work experience and exposure from the company, but my level of confidence also increased. I am realizing that now I would claim for something on the basis of this

experience which gives me surety to face the challenges of the present world. In other words my winter PROJECT experience was very excellent and full of satisfactions from my side because market the company in over all Delhi, working at computer, talking with clients, telephonic conversation, etc was beautiful gift for me from the company which satisfied me wholly and solely.

During my industrial project in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” . I have performed there multitasks timely. I was greatly appreciated in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” with the encouragement from the staff, I felt comfortable and fearless in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”. Right from the first day of my project till the last day. The friendly environment of the company and the helping nature of staff members had also motivated me to work fearlessly.

The following were the main tasks that I have performed in a better way during my winter internship:

Requirement taking on telephonic conversation

A query is a cluster or a set of requirements which are related to the tour package. This query is opened in the name of a particular client/customer/tourist who intends to any destination by his/her preferred travel company. These query are mentioning the name, address etc. of tourist; nature of tour, mode of transport, type of accommodation, area of destination, duration of tour, number and sex of pax(s); departure, arrival and stopover dates etc.

Taking a requirement is most important work for any travel company to know the confirmation about a travel trip or a package taken by a tourist. As in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” the requirement taking was my usual task. They were making the bookings/reservations for the tourists in hotels, coaches, trains, and air; making their detailed package was given to me.

Keeping the package detail in sequential and better way in the file, which was my prior duty there. I was maintaining the record of each requirement by entering them in log book (a register in which the file number is registered with the name of client and departure date) daily.

EXPERIENCE Work experience During our ProjectI would like to pay my gratitude to my mentor Mr. Amul Saini for giving me guidance and support. I would also want to thank Mrs. Mamta Arora for appointing me as a trainee in his “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”. It was a great experience for me to work in India’s most famous travel company. I came to know about the corporate world. I learnt how to tackle the different situations. There are different types of customers having different kind of demands and I experienced that the operation person in travel industry should be able to mould herself according to the customer’s demands i.e. if they are quality oriented or budget oriented the operation person has to make herself according to the demands. I came to know that if anyone is working in a travel industry he/she must have a calm nature.

It is very important to learn the work of the company but first you have to be a true presenter, pleasant personality and good human being.

Regarding my work experience it was the most memorable and learning for me. Working in THOMAS COOK INDIA made me confident about my work. I learnt about the telephonic conversation, requirement taking and keeping them in record and last but not the least I learnt how to make myself capable of handling various situations.

PROBLEMS The travel agency business in India is relatively new. At present there are more 500 than travel agency in India. Yet here travel trade is not up to the mark as in foreign. As I have done my project in “TRIPPOFY GCP OF THOMAS COOK INDIA LTD”. It is a well organized company but during my project I observed some problems in it.

1) Lack of coordination in staff members: “TRIPPOFY GCP OF THOMAS COOK INDIA LTD” is a very small company. Here the staff members are really well educated but they are lack of coordination. As there is Mrs. Mamta Arora Managing Director of the travel division. He is very intelligent and very well coordinating person but his colleagues are not real tourism professionals which are necessary for any travel agency. In the increasing competition of today's works lack of coordination is the greatest shortcoming for any travel company. The staff members should be well coordinating. They should be professional. The Professionalism is most important for all the business.

2) Lack of experience in staff: TRIPPOFY GCP OF THOMAS COOK INDIA LTD is a very small company. Here the staff members are really well educated but they are inexperience. As there is Mrs. Mamta Arora Managing Director of the travel division. He is very intelligent and experienced person but his colleagues are not real tourism professionals which are necessary for any travel agency. In the increasing competition of today's works lack of professionalism is the greatest shortcoming for any travel company. The staff members should be well experienced. They should be professional. The Professionalism is most important for all the business.

Suggestion As I work there as a trainee and I know them very well during my winter project period. There staff members’ behavior was very good towards me. That why I completed my winter project around good environment and lots of thing. I came to know about the corporate world. I learnt how to tackle the different situations.

But the only few thing that I suggest them and that is coordination between staff members. They should be coordinated with each staff member whether they manager, employee and trainee.

It was a great experience for me to work in India’s most famous travel company.

CONCLUSION

Project is a necessary part of every human being whether she is an employee or a student. It plays a vital role in the life of every Human-being. project gives us knowledge and ability gives us knowledge and ability for doing some new in our life. The most important impact of project is that it saves the time and enhances the confidence of a woman. This winter job project gave me more experience and ability to do worth in the tourism industry.1