RETAIL
SECTOR MALINI DEEPIKA SADIK SRIRAM
RETAILING -SKY IS THE LIMIT Retail comes from the French word retaillier, which refers to "cutting off, clip and divide“. Retail marketing try to discover the understanding of the people’s motives and interests. A moral obligation to observe customer’s behavior as well as customers also observe the marketer’s behavior. “CONSUMPTION = DEVELOPMENT”
ORIGIN
Early Trade:
Peddlers and Producers:
Early Markets: - LO KASS – The 1st person to open Chain of shops in China over 2200 years ago.
First Retail Self Service Store: - Groceteria in Los Angels. - Albert Gerrand(1915). - 1st documented self service store.
CATEGORIES
Food & Beverage Store: Grocery Stores. Specialty food stores. Beer, vine and liquor stores.
Clothing & Accessories Stores: Clothing, shoes , luggage and leather good stores. Jewelry.
Building Material, Garden Equipment Stores.
Merchandise Store: Miscellaneous Retail Store. Sporting Goods, Hobby, Book & Music Store. Furniture ,Home Furnishing & electronic appliance Stores.
Motor Vehicles: Automobile dealers. Auto parts , accessories and tire stores. Gasoline stations.
CHANGING PARADIGM
TYPES OF RETAIL SECTOR ORGANIZED RETAIL
Professionally managed has a accounting transparency with proper usage accounting standards. These include the corporate backed hypermarkets and retail chains. According to a survey by AT Kearney ,only a Rs. 20,000 crore segment of the market is ORGANIZED.
UNORGANIZED RETAIL
Owner lacks technical & accounting standardization For example, owner manned general stores, convenience stores, hand cart and pavement vendors, etc. According to a survey by AT Kearney , an overwhelming proportion of the Rs. 400,000 crore retail market is UNORGANISED.
TYPES OF RETAIL SECTOR 100% 90% 80% 70% 60% 50% 40% 30% 20%
unorganised Organised
10% 0% US
INDIA Source: The Great Indian Retail Story, 2009.
RETAILING FORMATS IN INDIA MALLS: Ranges from 60,000 sq ft to 7,00,000 sq ft and above. Examples include Shoppers Stop, Piramyd, and Pantaloon. SPECIALTY STORES: focusing on specific market segments and have established themselves strongly in their sector. Kids Kemp, Music World . DISCOUNT STORES: As the name suggests, discount stores or factory outlets, offer discounts on the MRP through selling in bulk.
DEPARTMENT STORES: Large stores ranging from 20000-50000 sq. ft, catering to a variety of consumer needs. Reliance Fresh, More. HYPER MARTS/SUPERMARKETS: Large self service outlets, catering to varied shopper needs are termed as Supermarkets. ranging from of 3,500 sq ft to 5,000 sq ft. having a strong focus on food & grocery and personal sales. CONVENIENCE STORES: Small stores 400-2,000 sq. feet located near residential areas. Prices are slightly higher due to the convenience premium.
4 P’S IN RETAIL SECTOR Product. Place. Promotion. Price.
RETAIL SECTOR GROWTH IN INDIA
Source: Datamonitor
CEO – MIKE DUKE
COMPETITORS
In North America Kmart,
Target, ShopKo and Meijer,
Canada Zellers,
The Real Canadian Superstore and Giant Tiger
Mexico Comercial
UK Tesco.
Mexicana and Soriana.
WAL MART
Founded by Sam Walton in 1962, incorporated on October 31, 1969, and listed on the New York Stock Exchange in 1972.
It is the world's largest public corporation by revenue, according to the 2008 Fortune Global 500.
In accordance with its global strategy, it proposed a 50:50 joint venture with Bharti Enterprises targets up to 25 percent lower prices than wholesalers.
WAL MART SUCCESS Empowering associates. Maintain technology superiority. Build loyalty among associates, customers, and suppliers. Global Expansion for new market opportunity. Effective use of logistics management.
FINANCIAL STATUS In
2008, Wal-Mart was 67th most profitable corporation.
For
the fiscal year ending January 31, 2008, Wal-Mart reported a net income of $12 billion on $340 billion of sales revenue (3.5% profit margin).
CEO – KISHORE BIYANI
PANTALOON
Company has crossed $1 billion turnover mark during the year under review.
12 million square feet of retail space in 71 cities and towns and 65 rural locations across India. Headquartered in Mumbai (Bombay), Pantaloon Retail employs around 30,000 people.
A front runner in retail with over 2.7 million square feet of retail space.
21 departmental stores.
COMPETITORS
Shoppers Stop. RPG Retail (Foodworld, Musicworld) Reliance Fresh. Subhiksha Trading Services. TATA groups(Lifestyle,Westside) Birla’s More.
LINES OF BUSINESS
Fashion - Pantaloons, Central, aLL, Brand Factory, Blue Sky, Top 10, Fashion Station, Lee Cooper (JV), General Merchandise - Shoe Factory, Navras, Electronics Bazaar, Furniture Bazaar, KB'S FAIR PRICE Electronics - eZone, Electronic Bazzaar, STAPLES(JV) Furniture - Collection i, Furniture Bazaar, Home Bazaar E-tailing (Online Shopping) - www.futurebazaar.com Wellness - Star & Sitara, Tulsi Malls - Central (Bangalore, Hyderabad, Pune, Mumbai, Vadodara, Gurgaon, Indore) Investment & Savings - Insurance: ULIP, Pension, Endowment etc.
SUCCESS FACTORS Entrepreneur led, professionally managed and experienced team. Strong projects and operations capabilities. Vast range of lifestyle and value retailing products and services. Strong distribution and logistics network and supply chain. Large base of loyal customers.
FINANCIAL GROWTH
One-year comparative graph with BSE
SWOT ANALYSIS
STRENGTH
Consumer spending increasing at 11% annually. 2nd largest contributor to GDP after agriculture at 20%. Mall Mania. Increase in spending per capita Income. The increasing share of young population in total population of India. Media.
WEAKNESS Lack of huge investments for expansion. Lack of good infrastructure. Lack of proper logistics. Cost of business operations is very high in India.
OPPORTUNITIES
India ranks 1st for top international destination for retail investment. U.S $ 350 billion retail market. 4th largest economy in purchasing terms after US, china & Japan. Expected to increase to 15-18% by 2011. Employment(2 million jobs by 2010). Huge Untapped market.
THREATS
Poor monsoons and low GDP Growth could affect consumer spending drastically . Price sensitive market. Thefts. Increase in Competition.(More competition reduce demand & price.) Unavailability of qualified personnel to support exponential growth in retail. Security Concerns.
PEST ANALYSIS
POLITICAL
Strong opposition to FDI in India’s retail sector.
Taxation policy – VAT.
Low access to banking facilities.
ECONOMIC
GDP Growth.
Foreign Investments.
Money Supply.
Inflation.
SOCIAL
Corporate Social Responsibility.
Environmental Safety.
Ease of shopping.
TECHNOLOGY
Online Shopping.
Retail media networks(RMN).
ERP System.
CRM System.
SUPPORTIVE SECTORS
IT.
Media.
Real Estate.
Tourism.
STRATEGY
The hypermarket would be selling the products on EDLP (every day low price) basis at prices 15-20 percent lower than market prices.
Buying products from the first level suppliers.
Shift of advertising from product awareness to product preference .
FUTURE PERCEPTIVE
FDI approval.
Increasing at a rate of 10% yearly.
India will have 600 new shopping centers by 2010.
Food is the most dominating sector and is growing at a rate of 9% annually.
Providing employment to 8 per cent of the nation’s workforce.
PROJECTED RETAIL GROWTH
CONCLUSION o
o
o
India’s GDP growth of 10% in 2007-08, reflecting the booming economy of the country. The sector is on a high growth trajectory and is expected to grow by more than 27%over the next 5 to 6 years. Retail sales in India are hovering around 33-35% of GDP as compared to around 20% in the US.
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