Resume Liz

Elizabeth Mae McIntosh 422 Riverside Drive, Fredericksburg, VA 22401 Telephone 540.373.2505 Email: [email protected]

Key Skills • • •

Able to build rapport with people of divergent backgrounds Excellent customer service communication skills Effective working independently or as a team member

Employment History Maintenance Clerk, McLane Mid Atlantic, 04/2007 to 12/2008 • • • •

Coordinated maintenance repairs, directed service calls to the appropriate staff member Authorized to use discretion on repairs and parts costs up to $500.00 Maintained rolling inventory of parts and supplies Processed and coded invoices for payment

Retail Sales Associate, Disney Stores Inc., 11/2006 to 03/2007 • Provided excellent customer service in a fast paced high energy environment • Operated cash wrap and multi-function cash register • Assisted manager in organizing store displays • Worked independently restocking and unloading shipments Imaging Technician, GEICO, 10/2005 to 08/2006 • Sorted all incoming mail and prepared documents for insurance claims • Responsible for scanning documents and transferring documents electronically to claims agent • Prepared and corrected documentation for claims Inventory Team Members and Bookseller, Borders Books, 08/2002 to 06/2005 • Received and stocked inventory, maintained inventory controls • Provided excellent customer service • Cross trained as cashier, café barista, merchandiser and bookseller • Assisted in setting merchandising displays Education: Spotsylvania High School, General Diploma, 1998-2002 Germanna Community College, 15 credits, 2005 Skills: Proficient in Microsoft Word, Excel and PowerPoint, Multiple phone systems and general office machines