Resume For Heath Whiteaker
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HEATH WHITEAKER 23781 US HWY 27 #332 Lake Wales, FL 33859 Phone: 863-837-1032 Cell: 863-991-5624 E-Mail: [email protected]
H W
Objective Computer technician/Network Engineer position where over 10 years of experience will add value to operations and customer service. Will bring a strong work ethic, great flexibility, excellent customer service and tremendous energy to the position.
Qualifications Summary Extensive abilities in operations and technology related to financial, business and administrative applications and related hardware and software. Updated knowledge in current technology related to applications, networks and telecommunications and the equipment and software required to maximize system support. Highly experienced in procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals. Excellent communication and interpersonal skills.
Experience Emmaus Designs: Web Designer/Owner Winter Haven, FL 2004-Present Designed and Programmed custom websites using XHTML, DHTML, CSS, Flash, PHP, & ASP. Maintained a Linux cluster with over 450 customers. Set up SharePoint Services, Experience as SharePoint Administrator, Set up VPN, SSH, Telnet and other utilities. Worked with VMware and mySQL extensively. Vertical Lending: Network Admin/Tech Support 2007-2009 Winter Haven, FL Supported users using a proprietary ticket system. Added users to Active Directory and Exchange. Responsible for management of Microsoft SharePoint site. Set up Blackberry’s to work with Blackberry Enterprise Server. Remotely supported computer users, trouble shooting over the phone, used SMS to remotely install software. Supported a variety of software for Mortgage Industry. Computer Repairs Etc.: Store manager/Server Admin. 2001-2004 Frostproof, FL Performed Day-to-Day management of the store, Supported numerous customers & businesses. Support issues ranged from computer hardware - networking problems, set up complete networks including DNS & Active directory. Served as primary Help Desk. Used RDP & SMS extensively. Managed Exchange servers for business customers. Have extensive knowledge of Windows 98, 2000, XP, Vista, Server 2003, Linux, & Mac OS X 10.3+, Worked as a contractor through Lockheed Martin, Nexicore, Best Buy, Circuit City, FDOT, and more
United States Marine Corps. E-4 (2531 1997-2001 Maintained Battalion email accounts using Banyan Vines, Migrated Battalion computers from Windows 9X to Windows 2000, Served as departmental Linux Systems Administrator & Battery NCO. Supervised a squad of 8 fellow Marines.
Education College of the Desert Palm Desert, CA 1997-1999 Associates in Science Certifications Comptia A+, MCSE NT & 2000, MCP, and CNE
References Will furnish upon request.
2
H W
Objective Computer technician/Network Engineer position where over 10 years of experience will add value to operations and customer service. Will bring a strong work ethic, great flexibility, excellent customer service and tremendous energy to the position.
Qualifications Summary Extensive abilities in operations and technology related to financial, business and administrative applications and related hardware and software. Updated knowledge in current technology related to applications, networks and telecommunications and the equipment and software required to maximize system support. Highly experienced in procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals. Excellent communication and interpersonal skills.
Experience Emmaus Designs: Web Designer/Owner Winter Haven, FL 2004-Present Designed and Programmed custom websites using XHTML, DHTML, CSS, Flash, PHP, & ASP. Maintained a Linux cluster with over 450 customers. Set up SharePoint Services, Experience as SharePoint Administrator, Set up VPN, SSH, Telnet and other utilities. Worked with VMware and mySQL extensively. Vertical Lending: Network Admin/Tech Support 2007-2009 Winter Haven, FL Supported users using a proprietary ticket system. Added users to Active Directory and Exchange. Responsible for management of Microsoft SharePoint site. Set up Blackberry’s to work with Blackberry Enterprise Server. Remotely supported computer users, trouble shooting over the phone, used SMS to remotely install software. Supported a variety of software for Mortgage Industry. Computer Repairs Etc.: Store manager/Server Admin. 2001-2004 Frostproof, FL Performed Day-to-Day management of the store, Supported numerous customers & businesses. Support issues ranged from computer hardware - networking problems, set up complete networks including DNS & Active directory. Served as primary Help Desk. Used RDP & SMS extensively. Managed Exchange servers for business customers. Have extensive knowledge of Windows 98, 2000, XP, Vista, Server 2003, Linux, & Mac OS X 10.3+, Worked as a contractor through Lockheed Martin, Nexicore, Best Buy, Circuit City, FDOT, and more
United States Marine Corps. E-4 (2531 1997-2001 Maintained Battalion email accounts using Banyan Vines, Migrated Battalion computers from Windows 9X to Windows 2000, Served as departmental Linux Systems Administrator & Battery NCO. Supervised a squad of 8 fellow Marines.
Education College of the Desert Palm Desert, CA 1997-1999 Associates in Science Certifications Comptia A+, MCSE NT & 2000, MCP, and CNE
References Will furnish upon request.
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