Quality & Productivity Report- Feb 2009

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  • Words: 672
  • Pages: 33
FEBRUARY 2009 Sunday

Monday

Tuesday

Wednesday

Thursday

39845

39846

39847

39848

39849

39852

39853

39854

39855

39856

39859

39860

39861

39862

39863

39866

39867 MAHA SHIVARATRI

39868

39869

39870

January 2009 M T W Th F 1 2 4 5 6 7 8 9 11 12 13 14 15 16 18 19 20 21 22 23 25 26 27 28 29 30 S

Sa 3 10 17 24 31

March 2009 S M T W Th F 1 2 3 4 5 6 8 9 10 11 12 13 15 16 17 18 19 20 22 23 24 25 26 27 29 30 31

Sa 7 14 21 28

2009 Thursday

March 2009 T W Th F 3 4 5 6 10 11 12 13 17 18 19 20 24 25 26 27 31

Friday 39850

Saturday 39851

Productivity Report

Sa 7 14 21 28

39857

39858

Approved Drafts Sl. No: CRM id 1 arun_s 2 sailesh_a

39864

39865

Email Production Sl. No: CRM id 1 arun_k 2 Sujatha_b 3 lakshmi_n

39871

39872

Notes:

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 74 100 74.00 2 sailesh_a Approved Drafts 52 100 52.00 TOTAL 126 200 63.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

40 45 46 131

60 60 60 180

66.67 75.00 76.67 72.78

No: Agents 1 2

3 4 5

CRM id Current ProfileAchieved Benchmark arun_s Approved Drafts 88 100 sailesh_a Approved Drafts 47 100 TOTAL 135 200 arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

62 55 59 176

60 60 60 180

Percentage Achieved 88.00 47.00 67.50 103.33 91.67 98.33 97.78

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 18 100 18.00 2 sailesh_a Approved Drafts 26 100 26.00 TOTAL 44 200 22.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

27 18 22 67

60 60 60 180

45.00 30.00 36.67 37.22

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 37 100 37.00 2 sailesh_a Approved Drafts 49 100 49.00 TOTAL 86 200 43.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

51 52 45 148

60 60 60 180

85.00 86.67 75.00 82.22

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 51 100 51.00 2 sailesh_a Approved Drafts 51 100 51.00 TOTAL 102 200 51.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

58 60 54 172

60 60 60 180

96.67 100.00 90.00 95.56

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 67 100 67.00 2 sailesh_a Approved Drafts 48 100 48.00 TOTAL 115 200 57.50 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

50 55 50 155

60 60 60 180

83.33 91.67 83.33 86.11

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 60 100 60.00 2 sailesh_a Approved Drafts 70 100 70.00 TOTAL 130 200 65.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

65 65 60 190

60 60 60 180

108.33 108.33 100.00 105.56

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 108 100 108.00 2 sailesh_a Approved Drafts 109 100 109.00 TOTAL 217 200 108.50 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

65 65 65 195

60 60 60 180

108.33 108.33 108.33 108.33

No: AgentsCRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 82 100 82.00 2 sailesh_aApproved Drafts 96 100 96.00 TOTAL 178 200 89.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

65 63 63 191

60 60 60 180

108.33 105.00 105.00 106.11

No: Agents CRM id Current ProfileAchieved Benchmark Percentage Achieved 1 arun_s Approved Drafts 64 100 64.00 2 sailesh_a Approved Drafts 80 100 80.00 TOTAL 144 200 72.00 3 4 5

arun_k email Production sujatha_bemail Production lakshmi_nemail Production TOTAL

65 65 60 190

65 65 65 195

100.00 100.00 92.31 97.44

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