Quality Of Work Life...by Shahid Kv

PRESENTATION ON

QUALITY OF WORKING LIFE By RESHMA K S3 MBA ELIMS

CONTENTS Introduction • Definition • Approaches to improve QWL • Areas of Quality of Working Life ●

INTRODUCTION The quality of work life movement aims at integrating the socio-psychological needs of employees , the structure and process of organization and the existing socio-cultural so as to ensure higher productivity and greater job satisfaction of the employees.

DEFINITION “ QWL is a process of work organization which enables its members at all levels to participate actively and efficiently in shaping the organization’s environment, methods and outcomes. It is a value based process which is aimed towards meeting the twin goals of enhanced effectiveness of the organization and improved quality of work for the employees.” - AMERICAN SOCIETY OF TRAINING AND DEVELOPMENT

Cont…. Quality of Working Life is the degree to which members of a work organization are able to satisfy their personal needs through their experience in the organization. Its focus is on the problem of creating a human work environment where employees work cooperatively and contribute to organizational objectives. The major indicators of QWL are job involvement, job satisfaction and productivity.

Areas of Quality of Working Life 1 2. 3. 4. 5. 6.

Fair and Reasonable Pay Health and safety Job security Employment benefits Job Satisfaction Scope for better career opportunity

APPROACHES TO IMPROVE QWL In order to improve the quality of working life, the following approaches may be followed:

•

FLEXIBILITY IN WORK SCHEDULES

a) Flexi time - A system of flexible working hours. b) Staggered hours - Different groups of employees begin and end work at different intervals. c) Compressed work-week - It involves more hours of work per day for fewer days per week. e.g., five days a week.

2. Autonomous Workgroups Under this, each group of workers is given freedom of decision-making on production methods, distribution of tasks, selection of team members and leaders, work schedules and so on.

3. Job Enrichment It attempts to provide a person with exciting, interesting, stimulating and challenging work. In other words, it improves the quality of jobs. This motivates the employees with higher level needs.

4. Opportunity for Growth Opportunity for growth is important for achievement – oriented employees. If the employees are provided opportunities for their advancement and growth and to develop their personality, they will feel highly motivated. Their commitment to the organization will also increase.

1. Employees’ Participation People in organizations have a need for participation in matters affecting their lives. So they want participation in the decision making process. Employees’ participation in the form of suggestion system, management by objectives (MBO) , etc. provides psychological satisfaction to the employees.

6. Suggestion System Suggestion system satisfies psychological needs of the employees. Many organizations which have introduced some suggestion system make use of cash awards for useful suggestions. They sometimes publish the worker’s name with his photograph in the company's magazine. This motivates the employees to be in search for something which may be of great use to the organization.

REFERENCE CHHABRA.T.N, ”Human Resource Management ”, Danpat Rai & Co.

THANKING YOU FOR YOUR KIND CO OPERATION….