Proposal For Ill Software Based - Single Platform

Technical Proposal & Write Up On Interactive Language Lab Solution For

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(Client) Seller Restrictions

This data shall not be disclosed and shall not be duplicated, used, or disclosed in whole or in part for any purpose.

If a contract is awarded to HCL as a

result of or in connection with the submission of this data, the client or prospective client shall have the right to duplicate, use, or disclose this data to the extent provided in the contract. This restriction does not limit the client’s or prospective client’s right to use the information contained in the proposal if it is obtained from another source without restriction. The data subject to this restriction is contained in all marked sheets.

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HCL PROFILE HCL Infosystems Limited is one of the pioneers in the Indian IT market, with its origins in 1976. For over quarter of a century, HCL has developed and implemented solutions for multiple market segments, across a range of technologies in India. HCL has been in the forefront in introducing new technologies and solutions, now HCL is amongst the top 20 business houses in India with 14000+ employees spread across 38 countries and revenue of around 14 billion US dollars. HCL Infosystems Ltd. is the Internet Infrastructure initiative of the HCL group, India’s premier information technology group. Through the pioneering presence of the HCL group companies the vast experience of the markets, HCL Infosystems has propelled itself to the path of “Total Technology Integration”. HCL Infosystems has established state-of-the-art ATM / Frame-Relay IP based network infrastructure across 43 cities in the country and offers an entire range of managed services. Its portfolio of services includes Virtual Private Networks (VPNs), Broadband Internet access; Hosting

4 Co-location Services; Designing and deploying Disaster Recovery solutions and Business Continuity solutions; Application services; Managed Security services and NOC services. All these services are delivered with a turnkey approach that includes delivering Infosystems’s core services, third party hardware and network provisioning, maintenance activities and project management. HCL Infosystems comes with the promise of delivering the committed ‘Quality of Service’ backed by significant investments in infrastructure, network management solutions and its round the clock centralized Customer Support Call Center. This holds even more when we consider the

leverage

Infosystems

draws

from

its

parent

company’s

unparalleled experience in networking.

Interactive Language Lab Solution HCL Infosystems Limited is providing one of the leading Interactive Language Lab (IIL) in the market. In our solution we had given more importance to improve the pronunciation, communication skills, fluency, accent and facial expression, which more important in any language conversation.

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HCL’s Customer Support We have the highest regard for our esteem customers, and to meet this, we have geared up ourselves with following services across the country: •

We organize customer’s meets all over the country to have the first hand interaction, which enable us to interact with our customers and review their feedback one to one. We also strive to

improve

our

services

standards

for

more

customer

satisfaction. •

We have the key-client concept, where in we constantly monitor the upkeep of our products, being used for achieving highest level of service standards. The parameters governed by this (viz. Up-time, Preventive Maintenance Schedule etc.) are appraised by

6 specialized team at the regional office and Head office. Further, these

clients

are

provided

with

an

Up

Time

Certificate

authenticated by the respective user department and these are sent by the President & CEO himself. We have across the country – Number of Machines

50,000

Number

photocopier) 10,000 (Telecom products alone) 1,000

of

Software

(All

products

including

Solutions Number of Professionals Number of Trained

14,000 5,000

Engineers Number of Offices Number of Service Centres Customer Satisfaction ISO Certification

170 cities 360 9 out of 10 * ISO 9001:2000 & ISO 14001:2004

* Survey done internally by HCL Infosystem directly to its customers. With trained engineers around 530 locations around India, we are able to provide better customer support and reach well above the industrial customer

satisfaction

level

standards.

HCL is itself synonymous with customer satisfaction, we are proud to offer the best solutions and services anywhere in India. HCL Infosystems is awarded the best in the “Corporate Users expectation and Satisfaction Survey 2003” conducted by Voice & Data Magazine.

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HCL’s Presence in India

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Requirement at, (Client) (Cleint) want a successful solution for language teaching solution, where interaction between the students and teacher is at the maximum level without interfering or disturbing the progress of the class. Solution should be language independent, i.e. solution should not be bound / bind to one particular language. Group discussion in groups or pairs will help teachers to check live performance of students and guide them improving the pronouncing, etc. Teachers can also monitor the video and audio conversation, etc. Students or Teachers can record session so that the same can be replayed again. Different format of files likes .avi, mp3, wav, powerpoint presentation, audio files can be easily shared. HCL’s ILL support all different file format. Personal Computer with inbuilt DVD/VCD player can be played without using any extra hardware like VHP / DVD player, etc.

Services at, (Client)

(gets from clients apart from the

stated below) (Client) take language learning classes at it’s institute at (Location). The following points to remember:•

Class has strength of 25 numbers

•

Institute

is

looking

for

following

endeavours o Assisting teachers in preparing class presentation/lectures, etc o Preparation during active class session o Recording of lesson in teacher’s voice o Transfer of the recorded lesson to the students console/PC’s o Forming group / pairs for discussion

9 o Monitoring activities performed by students o Student’s can clear their doubts online with the teacher o Language independent solution o Different can languages can be easily incorporated with the software •

Problems/Issues Faced by (Client) Common Problems As faced by teacher o Students from different backgrounds o Impossible to constantly monitor individuals in class o Difficult to Provide a validated platform for comparison o Create Individual Lesson plans for students o Motivate the students for improvement What needs to be done? o To train students for improving oral(Spoken) /aural( Listening) abilities o Introduce them to Phonetics , Speech Sounds ,Intonation, Stress , Rhythm o To provide student facility to practice and assess his own performance. o a multimedia infrastructure can aid in learning finer Nuances of language and monitor student individually

Objectives & Requirements HCL’s Interactive Language Lab solution will be able to provide you complete solution for your institute. The ILL will not only provide software and hardware but also software/books for learn different language, etc.

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Features TEACHER CONSOLE o Home o Remote Control o Lessons broadcasting o Supporting Tools with Recorders o Help and Support

Teacher Console Allows o Lessons planning and Broadcasting o Custom Lessons Creation ( Audio, Video) o Communicate with Students through Audio and Text Chat individually or in Groups o Teach All students using interactive teaching tool o Student Monitoring o Reviewing student performance

Student console allows o Access Audio ,video ,flash , ppt Lessons o Practice with interactive exercise in word accent , pace , speech stress , intonation, grammar o Improve Speech and reduce Mother Tongue Influence through use of phonetics lessons o Record his/her pronunciation and compare with prerecorded Trainer pronunciations. o Chat with Teacher

11 Online Examination Module o Helps to create questions and broadcast to all students. o 30 students can enter for exam at a time. o Automatically receiving the question sheet from the teacher module. o Teacher can assign the time for the examination o Using database for store all data's, so it will give secure. o Teacher can create 6-8 types of questions in a single exam sheet. o Teacher can create the answer key, it will do the automatic evaluation. o Manually also evaluate the students performance. Study Material Provided is from BBC , CIEFL , Eminent University Professors Covers Quality Content in o Phonetics o Situational Conversation o Listening Skills o Communication Skills o Pronunciation o

English Grammar

o Business Communication Unique Features of WLL o Robust , Secure & Reliable ,User friendly design o Client – Server architecture o Fastest connection and response time. o Auto connection restore

12 o Supports Audio, Video, Flash, Adobe PDF, PowerPoint, Word, Text files etc. o Individual student handling o Peer to Peer Text Chat (With Buzzer) o Individual file transfer o Student activity log access o Full duplex voice chat with 44Khz sound o Supports multiple sound card and devices (Bluetooth Headset) o Web Camera used for Recording Lessons o Interactive Teaching Module o Public chat room o Dictionary (With Text to Speech, Compare etc.) o Advanced Recorder (MP3, WAV, OGG etc) supports Line in.

The WLL featured pack includes, o One Teacher Console o 30 Student Consoles o Complete help and support files. o End user license agreement o Detailed Trouble Shooting guide o Study Materials o Online Examination Module o 31 Digital Headphones

How System Works Teacher computer or system is the Core part of the Language Lab subsystem. All features are available in Teacher Console. Connection manager ensures stable and reliable connection with the students. The

13 system automatically notifies if any problems happened between a student and teacher system. The system connection manager continuously checks for new incoming connections, If any request occurs it process the request automatically and reads out client information and displayed as nodes. Student console needs to login before starting a session. Students are able to listen to files from their own library, learn pronunciation etc. will work. But notifies the connection status in status bar. Whenever Teacher console will gets up or started, the connection manager in Student console will find the teacher automatically and establishes a connection between the server. When a student PC gets connected with the teacher PC, it automatically reads out the lessons list from the Teacher Shared Lesson database. When ever teacher adds a new file to the shared library, the system sends the new lesson details to student. Student can either play lessons directly from student console or they are able to download the lessons to their own local folder. Sharing lessons is the crucial part of LAN based learning systems. Teacher is able to take care of individual student ie. Disconnect a student from Teacher console, Peer to Peer chat, Individual file transfer etc..

Web Camera Control • Teacher can use web cam to record video lesson for showing the demonstration of lip movement. • Direct access to student web is available with Ultra Edition version. • All video files are recorded in AVI format. • Sound and video resolution settings are available. • Capture images from web cam • Multiple camera drivers are supported

Multimedia Support Use of Multimedia in Teaching

14 Multimedia files are most useful for teaching any languages. With audio files we can study the pronunciation styles, accent etc. Video files can be shown to teach the lip moments. For situational English we can show some flash files. WLL supports wide variety of multimedia formats available today. Supported File Types: AVI, MPG, DAT, MP3, Wave, PDF, Doc, PPT ,Txt, Flash Files etc.

Remote Desktop Viewer Language lab is a networked application, Teacher act as server and needs to be monitored all students. For this , we are introduced an advanced technology . Remote Desktop Viewer. By using this, teacher is able to capture one students screen and viewed on his/her console. For future reference we can save the file as bitmap image. Later viewed on any photo editor or even from Language Lab Remote Desktop Control. This is a most outstanding feature we are providing in Language Lab, or in other words it acts like a Remote Surveillance Camera.

INTERACTIVE LEARNING The most exclusive feature of Language Lab Ultra Edition, It works like a teacher teaching individual students at a time. When teacher opens the Interactive Control, automatically clients WM_Execution module opens interactive teaching console. All other open windows will be disabled. The student will not be able to control or even move the window. When teacher adds a multimedia lesson and starts playing, automatically all client interactive console will start playing the same lesson. They are not allowed to move forward or backward the lessons. When teacher moves the lesson forward or backward, automatically the student lessons will move.

15 Students are not able to close the window. If teacher closes the window from Teacher Console, same time all students interactive window will be unloaded at the same moment. By using this feature teacher will be able to teach the pronunciation, lip movement etc. real time. This is one the most modern feature which are not available in today's language lab market.

Lesson Comparing What is Lesson Comparing? Lesson comparing means to hear ones own voice with experts voice. To compare a lesson, student must open an audio file to start. This audio file will be used as reference file. When user clicks on record button, the audio will start playing the reference track as well as records the new voice from user. Simultaneous process will take place. After stopping the comparison, the audio file saves automatically. Compare button will be active if a successful recording is done. To play the recorded lesson just click on the compare button. The system plays both sounds automatically. Thus students/ teacher is able to compare there pronunciation skills. Yet another powerful extension to the Language Lab System

Digital Recorder Advanced Recorder • • • • • •

Supports multiple sound card and devices. Conversion of Audio Tape to digital format. Multiple sample rate (8 KHz – 96 KHz) Multiple sound format (MP3, WAV, OGG etc) Gain control. Wide variety of advanced features.

Group Discussion

16 Group discussion is the essential part of Career Development. Language Lab ultra edition has the most modern group discussion facility. Teacher is the authorized person to start or end a GD at anytime. At the time of GD , students are not allowed to do anything more than GD. Control over student is maintained . This helps to keep discipline while talking.

GD Features • • • • •

Add multiple students Control the group real time Disconnect unwanted student Helps to improve the speaking skills of a student among a group. Teacher can pause / resume a student at any time.

Dictionary Dictionary is the core component of our Language Lab system, which contains more than 25,000 words with meaning, pronunciation and examples etc. Additional tools are provided for listening pronunciation , recording and comparing etc. U.K & U.S English pronunciations are available.

Hardware Requirement Architecture: Client – Server Architecture

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Teacher Exchange Server Logon Server

Voice Chat Server

Text Chat Server

File Exchange Server Local Area Connection

Hardware Recommended System Requirements Teacher Computer: o

Intel P4 3 GHz / AMD 3000 MHz

o

512 MB DDR Ram

o

80 GB SATA Hard Disk

o

Onboard LAN with Audio

o

Headphone with Mic

Student Computer: o

Intel P4 3 GHz / AMD 3000 MHz

o

256 MB DDR Ram

o

40 GB SATA Hard Disk

o

Onboard LAN with Audio

18 o

Headphone with Mic

Operating System: o

Microsoft Windows XP professional, Windows 2000 & Windows 2003

Networking: o

The Lab should be networked.

Labs o HCL have the expertise in designing the complete lab, including the students’ booths and teachers’ console.

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Deliverables Sr.

Particulars

Quantity

No. 1.

Teacher Console

01

Students Console

25

Headphone & Mic

26

Web Camera

01

Class Content Training & Installation

01 02 Days

2 3

20 HCL here by submit its Commercial Proposal for Total Library Management

Solution

to

(Client). Kindly find below our Commercial proposal: Commercial Offer for Library Management Software: Sr. No. Particulars Quantity 1. Software Based Language Lab for 01 Set

Price (Rs.)

01 Teacher License, 25 Students License, Digital

01

Web

Camera,

Headphones,

26

Class

Lessons

Terms & Conditions: •

Delivery: 6-8 weeks from the date of receipt of the PO and payment.

•

Taxes: The above prices are exclusive of all local taxes. The same will be charged extra as applicable by HCL to (Client).

•

Warranty: There is a warranty on the solution purchased for one year from the date purchased. Thereafter, the warranty will continue to get extended on an annual basis as long as (Client) continues to renew the Annual Maintenance on an annual and timely basis from the second year onwards.

•

Validity of Prices: These prices are valid for 30 days.

•

Force Majeure: HCL shall be under no liability whatsoever on the occurrence of any Force Majeure event such as war, fire, arson, industrial action, orders of government or other duly constituted authority, any natural calamities or Act of God, etc.

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HCL provides the solution to (Client) based on the above understanding, In case any additional scope of work or legal licenses or copyright act has to be noticed by (Client) only.

•

HCL and (Client) will come into a agreement to fulfil the scope and when ever there is change in scope mutually will agree and the same in the agreement as and when it arises.

•

Above

pricing

is

for

generic

softwares.

In

case

of

any

customisation in software charges will be taken as per the degree of customization in the software

Hope the above is in order.

Sincerely,

For HCL Infosystems Ltd.