Project report
Recruitment, selection, retention policy and procedure of Britannia industries ltd
Objective
•
Britannia started in 1892 as a small biscuit company in Calcutta. As time moved on, the biscuit market continued to grow… and Britannia grew along with it. In 1975, the Britannia Biscuit Company took over the distribution of biscuits from Parry's who till now distributed Britannia biscuits in India. In 1992, it celebrated its Platinum Jubilee. In 1997, the company unveiled its new corporate identity - "Eat Healthy, Think Better" - and made its first foray into the dairy products market. Britannia strode into the 21st Century as one of India's biggest brands and the pre-eminent food brand of the country.
Introduction
follow
a centralized policy with their entire HR control at Bangalore grades for each level like 1-3 grades for officer level 4-5 for managerial level Every job has job description with it the HR manger is for negotiation of salary and compensation
Centralized
recruitment they go for campus placements, employees referral, online recruitment at Britannia portal and have also hired the services of consultancy firm named AXIS CONSULTANCY. Both internal and external recruitments
Recruitment
For
selection they conduct multiple rounds of interview before final offer and they have pre employment medical examination before appointment.
Selection
For
retention they follow the concept of job rotation based on the competency of individual employee. In Britannia the attrition rate is 15-20% at senior level and 15% at managerial level. conduct exit interviews and they believe in maintaining long term relations with the employees.
Retention
They
also have an assessment center and development centre which the documentation is done in which they assess the capabilities of employees from time to time and also given training and they are called as future managers.
As
per survey conducted Questions included in the survey Questionnaire How long have you been working in the organization How would you rate your job at Britannia in each of the areas –supervision, on the job training, opportunities for personal growth, selection process ,Teamwork
Employee Feedback
Are
you satisfied with recruitment policies of your organization? What suggestions would you make to improve the selection process? Working conditions-job security ,physical working conditions , deadlines ,workload balance between work and personal life Career Development-clearly established career path , opportunities to learn and grow
Employees
participation in decision
making Recognition and rewards What areas of the company do you feel need improvement? What can Britannia do to increase employee satisfaction
From employee feedback Regarding recruitment process
most of
the employees are satisfied Rate selection procedure - good to average Suggestions for improvement to be made in selection procedure – competency mapping ,horizontal placement ,more internal recruitment
Conclusion
Working
conditions – rated satisfactory Work culture being best thing about working in the organization as stated by most of them Rewards and recognition – mixed feedback Parameters helpful in retaining employees – caring for employees, retaining high quality employee ,teamwork ,valuing diversity But major hindrance has been monetary aspect and need improvement
At
the end conclusion is that overall working in the organization and also recruitment , selection ,retention strategies are rated good by the employees but the only factor hindering was the monetary factor . Improvement can reduce attrition rate.