Euro Disney Todd Pula, Laura Ruszczyk, Brenda Trodler, David O’Quinn, Raymond Walker 08/22/09
Company Overview Todd Pula
08/22/09
Disney’s Claim to Fame Innovator in the animated motion picture industry Leader in theme park entertainment Vertically integrated company Global competitor – Operations in California, Orlando, Tokyo, and Paris
08/22/09
Disney’s Cycle of Success Produce New Movie
Market New Products & Services
Customers Continue to Buy Products & Services
08/22/09
Euro Disney’s Competitors Tourist Attractions – Louvre – Eiffel Tower
Theme Parks – Euro Disney does not have any direct theme park competitors in Europe
08/22/09
Strategic Problem & Strategic Direction Analysis Laura Ruszczyk & Brenda Trodler 08/22/09
Strategic Problem Analysis Disney failed to effectively analyze the external environment in which it attempted to compete – Disney did not recognize that economic and cultural differences existed between the U.S. and Europe • Disney simply copied its operations from the U.S. and Tokyo to Europe
08/22/09
External Environment Analysis Demographic Economic Political/legal Sociocultural Technology Global
08/22/09
Euro Disney’s Problems Visitor Spending - European visitors did not spend as much as American visitors – Result of exorbitantly high product, service, admission, and accommodation prices • Visitors would spend most of their time riding the rides • Cheaper to eat/stay in Paris than within the park
French Economy - The value of the French Franc increased – Cheaper for non-French visitors to travel to Orlando 08/22/09
Euro Disney’s Problems Cont’d. Cultural Imperialism - Disney failed to recognize the existence of cultural differences in Europe – Made financial projections based on American vacationing habits – Served American foods rather than local foods – Refused to sell cigarettes/alcohol – Required employees to act in ways that conflicted with their social customs 08/22/09
SWOT Analysis David O’Quinn
08/22/09
Strengths & Weaknesses Strengths – Strong reputation and brand name – Ability to realize mistakes and to change – Financially sound – Phillippe Bourguignon
08/22/09
Weaknesses – Cultural imperialism
Opportunities & Threats Opportunities – Learn more about local culture & customs – Integrate local culture into theme park – Customize employee standards to the reflect local culture 08/22/09
Threats – High prices – Increasing value of the Franc – Employee dissatisfaction
Solving Euro Disney’s Problems Frenchman Philippe Bourguignon becomes President and Chairman – Customizes the theme park to match the local culture
08/22/09
Euro Disney Update Raymond Walker
08/22/09
Outlook Seven Additional screens added to Gaumont cinema. Highlight new seasonal events and focus on affordability of a visit. Strengthen the emphasis on the sale of transport inclusive packages
08/22/09
What’s New At Euro Disney New Entertainment programs and special festivals. Opening of the Newport Bay Club. Commercial real estate development of land around EuroDisney. A new suburban rail station.
08/22/09
Five Year Financial Review
1997
1996
1995
1994
1993
Sales (in millions)
$838
$772
$735
$709
$954
Net Income (loss) (in millions)
38
40
40
(292)
(869)
Avg # of employees
08/22/09
10,229 10,307 9,356 10,941 12,177
Euro Disney Financial Update
08/22/09
Financial Update Continued
08/22/09
Thank You For Your Attention 08/22/09