Project Final Hr

INTRODUCTION An effective training program can reduce the number of injuries, property damage, legal liability, illnesses, workers' compensation claims, and missed time from work. A safety training program can also help a trainer keep the required safety training courses organized. TRAINING & DEVELOPMENT

Training is the process of providing employees with specific skills or helping them to correct deficiencies in their performances. Development is an effort to provide employees with the abilities the organization needed in the future. TRAINING

Training is a key element in ensuring excellence in service delivery. Scope believes in imparting both hard and soft skills to its employees. Conventional 'training' is required to cover essential work-related skills, techniques and knowledge, and much of this section deals with taking a positive progressive approach to this sort of traditional 'training' Importantly however, the most effective way to develop people is quite different to conventional skills training, which let's face it most employees regard as a pain in the neck. They'll do it of course, but they won't enjoy it much because it's about work, not about themselves as people. The most effective way to develop people is instead to enable learning and personal development, with all that this implies.

So, as soon as you've covered the basic work-related skills training that is much described in this section - focus on enabling learning and development for people as individuals - which extends the range of development way outside traditional work skills and knowledge, and creates far more exciting, liberating, motivational opportunities - for people and for employers. Organizations are facing great pressure to change these days - to facilitate and encourage whole-person development and fulfillment - beyond traditional training.

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INDUSTRIAL PROFILE INTRODUCTION OF THE PAPER INDUSTRY:

The new millennium is going to be the millennium of the knowledge. So demand for paper would go on increasing in times to come. In view of paper industry's strategic role for the society and also for the overall industrial growth it is necessary that the paper industry performs well Government has completely has cancelled the license of the paper industry with effect from17th July, 1997. The entrepreneurs are now required to file an Industrial Entrepreneur Memorandum with the Secretariat for Industrial Assistance for

setting up a new paper mill or substantial expansion of the existing mill in permissible locations. The Paper industry is a priority sector for foreign collaboration and foreign equity participation up to 100% receives automatic approval by Reserve Bank of India. Several fiscal incentives have also been provided to the paper industry, particularly to those mills which are based on non-conventional raw material. CAPACITY,

PRODUCTION,

RAW

MATERIAL

AND

IMPORT

There are, at present, about 515 units engaged in the manufacture of paper and paperboards and newsprint in India. The country is almost self-sufficient in manufacture of most varieties of paper and paperboards. Import, however, is confined only to certain specialty papers. To meet part of its raw material needs the industry has to rely on imported wood pulp and waste paper. Production of paper & paperboard during the year 2002-03(up to December, 2002) is 24.52 lakhs tones. At present about 60.8 per cent of the total production is based on non-wood raw material

and

39.2

per

cent

based

on

wood.

Performance of the industry has been constrained due to high cost of production caused by inadequate availability and high cost of raw materials, power cost and concentration of mills in one particular area. Several policy measures have been initiated in recent years to remove the bottlenecks of availability of raw materials and infrastructure development. To bridge the gap of short supply of raw materials, duty on pulp and waste paper and wood logs/chips have been reduced. The capacity utilization of the industry is low at 60%. About 194 paper mills, particularly small mills, are sick and /or lying closed. Several policy measures have been initiated in recent years.

Imports of paper and paper products was growing over the years. However, it has increased during 2001-02 after a fall in 2000-01. About 1,40,000 tonnes of paper was exported in 2000-01 mainly to the neighbouring countries. India's per capita consumption of paper is around 4.00 kg, which is one of the lowest in the world. With the expected increase in literacy rate and growth of the economy, an increase in the per capita consumption of paper is expected Outlook The demand for upstream market of paper products, like, tissue paper, tea bags, filter paper, light weight online coated paper, medical grade coated paper, etc., is growing up. These developments are expected to give fillip to the industry. Indian paper industry needs the following for being globally more competitive.Sustained availability of good quality of raw materials (forest based) and bulk import of waste paper to supplement the availability of raw materials.  Adequate modernization of the manufacturing assests.  Improvement of the infrastructure.  Quality improvements and reduction in cost of production  Import policy conducive for import of material, equipment, instruments, raw materials & technologies which are bearing of the quality and environment. Based on the recommendations made in the Report and in consultant with the industry Associations, action plans are being finalized in consultation with other Ministries/Departments

concerned. The Main Action Points proposed are as under: Infrastructure Improvements of key ports, roads and railways and communication facilities which will help the entire industrial sector including pulp & paper. Raw Material (i) For Wood Based industry Revision of forest policy so that plantation can be raised by industry/Cooperatives of farmers/State Government. Degraded forest land to be made available to the industry for raising plantations.

(ii) For Waste Paper based Industry Import of waste paper at minimum import duty. Introduction of ecolabeling system where in products made from recycled fibre are rated higher than the products made form virgin fibre. Introduction of modern and effective collection and grading system. (iii) For Agro Based Industry Funds to be made available for technology upgradation for handling & processing of agro residue fibre, in small & medium scale industries. Government Policies Accelerated depreciation to partially mitigate high capital intensity. Allow duty free imports of new & second hand machinery/equipment for Technology Up gradation

Energy Policy Better availability & quality of coal. More uniform Energy Policy by States

1.3 COMPANY PROFILE The company is located in Madathukulam. The company was inaugurated on 1960. The commencement of production at the time of starting period on 1968. The number of shareholders was 38 during the starting period but now they have to 250 shareholders. The company is working with blue and white color jobs while at the starting stage it had only 100 employees. The company’s product is all types of printing and writing papers. The company is producing various types of printing and writing papers. The products are sold to the dealers. The company gives the dealers contracts. During the starting period of the company there were only 10 dealers. But now there are 150 dealers.

The investment for business i.e. The capital of the company during the starting period was only Rs. 7lakhs. But now the capital of has increase to Rs. 400lakhs. The company has 12 departments. They are pulp section, machine hall, powerhouse, machine shop, laboratory boiler house, and finishing go down, security, transport, cooperative stores, and canteen. Each department has their different types of functions. Shifts have been arranged for the blue color jobs. There are 3 shifts i.e. from 8-4, 4-12, and12-8. all workers are permanent. Bonus depends upon the percentage of the salary. Free books are issued for the children’s of workers. Training for the skilled employees are given with the fixed amount of salary. Insurance and other care are given to the employees by the ESC (Employment State Cooperation). The company has there unions i.e. NLO (National

Labour Organization), PUMS

( Palanivada Lab our Association) and INTUC (International Tamilnadu Union community). No strike from the stating period the company is attaining maturity stage. The turnover of the company in the present condition is Rs.120 crores per year. This profit of the company during its stating period as 10lakhs. Where as the present condition of the company is earning 47lakhs where as the present condition of the company is earning 55lakhs profit. The dealers are given the credit period for 30 days from the date of bill if they go along the due date then certain amount of interest should be paid to the company by the dealers. The transportation cost of the company incurred 10% of the material cost.

2.1 OBJECTIVES OF THE STUDY 1.

To

study the existing training methods and technologies used in the organization.

2.

To

know the employee satisfaction regarding existing training methods.

3.

To

find out the future expectations related to training programmes at SRI

VENKATEESA PAPER MILLS PVT LTD. 4. To offer suggestions to company as to know best training programmes can became effective in the future

2.2 SCOPE OF THE STUDY 1. The study helps to the organization to know more about the training needs of employees and this leads to improve the production. 2. Present study to help the management to know the training needs of the employee. 3.

This study helps to know the satisfaction of employees at each section of the organization .Also know existing training methods and technologies applied in the organization.

2.3 LIMITATIONS OF THE STUDY The following are the certain limitations of the study: 1. Employees are not ready to waste their time for interview. 2. The respondents responses to the questions might be .based due to the fear towards Management. 3. Due to the time limit of the project the sample size has been limited to 120.

RESEARCH METHODOLOGY Research methodology is the way to systematically solve the research problem. It may be understands as a science of studying how the research is done scientifically. The term research refers to the systematic consisting of formulating this problem, formulating a hypothesis, collecting the facts and the data, anglicizing their facts and reaching certain conclusion in the form of solutions towards the concerned problem . In methodology the researches discuss the objectives selection of area , sample design , data tabulation and analysis basis used to analysis the data. NEED FOR BASIC PURPOSE OF TRAINING  To increase productivity.  To improve the quality.

 To help a company fulfill its future personal needs.  To improve the organization climate.  To improve the health and safety.  Personal growth. VARIOUS TRAINING METHODS:  On the job training  Off the job training  Class room training  Computer based training

AREA OF STUDY: The area of study is Training & Development. It helps to find the effectiveness of training methods. RESEARCH DESIGN: The research design adopted in this study is DESCRIPTIVE RESEARCH DESIGN. Descriptive research includes survey and fact finding enquiries of different kinds. The researcher used this research design to find out the respondents and attitude inside the organization, by the research the researcher can only give suggestions but implementing these suggestions depends up on the interest of the company.

RESEARCH INSTRUMENT USED: A Structured design questionnaire is used for surveying the costumers and only the closed end questions. SAMPLING DESIGN: It is the process of obtaining information about an entire population by examining only a part of it. The item selected from the population is known as a sample. The sampling that adopted in this study is CONVENENCE sampling. SAMPLING UNIT: Employee in the venkateesa paper mills private ltd is considered as the population for the study. The researcher used Convenience sampling method.

SAMPLE SIZE: A sample of 120 people was taken for the survey. The required data collected through questionnaire.

DATA COLLECTION METHOD: The information required for our project was collect mainly from the primary sources and even from secondary sources. The primary source consists of the data analyzed from questionnaire and interaction with the user at that time only. And internet is used as secondary source. Here in this project the methods used by me for collecting information regarding the plans are –

 Primary Method  Secondary Method

PRIMARY METHOD: It is the direct respondents to customers of collecting information. Primary data are generated in an investigation according to the needs of the problem in hand. Here I collected the information from distributing questionnaire to the people. SECONDARY METHOD: This is the method, which is collected through some other external sources. Secondary data can be defined as the data collected by some one else for purposes other than solving the problem. In this method I have collected the information from Internet

TOOLS USED FOR DATA COLLECTION METHOD:

After an extensive study of the environment a questionnaire containing a set of questions was prepared. There were open end questions and multiple choice questions. All factors that would affect the response were keenly looked in to technical term. Vague expressions of different interaction etc were avoided so as to make the respondents motivated to answer. STATISTICAL TOOL:

The researcher has used

 Simple Percentage  Bar chart. .

ANALYSIS AND INTERPRETATION TABLE: 1 AGE DETAILS OF THE RESPONDENTS

PARTICULARS Between 18 -25 years

NO. OF RESPONDENTS 34

PERCENTAGE (%) 28.33

Between 26 -35 years

41

34.16

Between 36 -45 years

29

24.16

46 and above

16

13.33

Total

120

100

INFERENCE: It is found from the table that 28.33% of the respondents are between 18 to 25 years of age, 34.16% of the respondents are between 26 to 35 years of age, 24.16% of the respondents are between 36 to 45 years of age, 13.33% of the respondents are coming under the age of above. Chart: 1 Age Details Of The Respondents

46 &

AGE DETAILS OF THE RESPONDANCE 34.16 35

28.33 24.16

30 25 PERCENTAGE

13.33

20 15 10 5 0

Between 18 25 years

Between 26 35 years

Between 36 45 years

AGE

46 and above

Table: 2 Gender Details Particulars

No. of. respondents

Percentage (%)

Male

90

75

Female

30

25

Total

120

100

INFERENCE: It is found from the table that 75% of the respondents are Male and the remaining 25% of respondents are Female.

Chart: 2 Gender Details

GENDER DETAILS 75 80 70 60 50 PERSENTAGE 40 30 20 10 0

25

Male

Female GENDER

Table: 3 Qualification Details Particulars

No. of. Respondents

Percentage (%)

HSC level

72

60

UG holders

36

30

PG holders

05

4.16

Others

07

5.83

120

100

Total

INFERENCE: It is found from that table that, Out of 120 respondents 60% of the respondents are HSC level,

30% of the respondents are UG holders, 4.16% of the respondents are PG holders

remaining 5.83% of the respondents are coming under other category.

and

Chart: 3 Qualification Details Of The Respondents

QUALIFICATION DETAILS 60 60 50 30

40 PERCENTAGE 30 20

4.16

5.83

10 0

HSC level

UG holders

PG holders

QUALIFICATION

Others

Table: 4 Designation of the employee Particulars

No. of .Respondents

Percentage (%)

29

24.16

Labors

75

62.5

Managers

4

3.33

Supervisors

12

10

Total

120

100

Clerical workers

INFERENCE: It is found from the table that 24.16% of the respondents are Clerical workers, 62.5% of the respondents are labors, 3.33% of the respondents are managers, and remaining 10% of the respondents are supervisors.

Chart: 4 Designation of the employee

DESIGNATION OF THE EMPLOYEE 62.5

70 60 50 PERCENTAGE

40

24.16

30 3.33

20

10

10 0

Clerical workers

Labors

Managers

DESIGNATION

Supervisors

Table: 5 Salary Level Of The Respondents Salary per month

No. of. Respondents

Percentage (%)

Less than 5000

46

38.33

5000 – 10000

45

37.5

10001 – 15000

25

20.83

15001 & above

4

3.33

Total

120

100

INFERENCE: It is found from the table that 45% of the respondents are earning Rs.5000 to 10000, 25% of the respondents are earning Rs.10001 to 15000, 46% of the respondents are earning below Rs.5000 and remaining 4% of the respondents are earning Rs.15001 & above.

Chart: 5 Salary Level of the Respondents

SALARY LEVEL OF THE RESPONDENCE 38.33 40 35 30 25 PERCENTAGE 20 15 10 5 0

37.5

20.83

3.33

Less than 5000 – 10000 10001 – 5000 15000 SALARY

15001 & above

Table: 6 Type of the Employee Particulars

No. of. Respondents

Percentage (%)

Contract

31

25.83

Temporary

47

39.16

Permanent

42

35

Total

120

100

INFERENCE: It is found from that table, 25.83 % respondents are contract basis employees. 39.16 % respondents are temporary employees and remaining 35% respondents are comes under permanent employees.

Chart: 6 Type of the Employee

TYPE OF THE EMPLOYEE 39.16 35

40 35

25.83

30 25 PERCENTAGE 20 15 10 5 0

Contract

Temporary EMPLOYEE TYPE

Permanent

TABLE: 7 TOTAL EXPERENCE IN THE ORGANISATION

PARTICULARS

NO. OF RESPONDENTS

PERCENTAGE (%)

BELOW 5 YEARS

43

35.83

5 – 10 YEARS

55

45.83

10 – 15 YEARS

15

12.5

ABOVE 15 YEARS

7

5.83

Total

120

100

INFERENCE: It is found from the table that 28.33% of the respondents are between 18 to 25 years of age, 34.16% of the respondents are between 26 to 35 years of age, 24.16% of the respondents are between 36 to 45 years of age, 13.33% of the respondents are coming under the age of above.

CHART: 7

46 &

TOTAL EXPERENCE IN THE ORGANISATION

TOTAL EXPERIENCE IN THIS ORGANISATION 45.83 50 45 40 35 30 PERCENTAGE 25 20 15 10 5 0

35.83

12.5 5.83

BELOW 5 YEARS

5 – 10 YEARS10 – 15 YEARS ABOVE 15 YEARS EXPERENCE

Table: 8 Facilities of the employee

Particulars

No. of. Respondents

Percentage (%)

High satisfaction

16

13.33

Satisfaction

100

83.33

No idea

04

3.33

Total

120

100

INFERENCE: It is found from the table that 13.33% of the respondents are high satisfied with their facilities, 83.33% of the respondents are satisfied with their facilities and remaining 3.33% of the respondents have no idea.

Chart: 8 Facilities of the employee

FACILITIES OF THE EMPLOYEE 83.33 90 80 70 60 50 PERCENTAGE 40 30 20 10 0

13.33 3.33

High satisfaction

Satisfaction FACILITIES

No idea

Table: 9 The convenient working hours

Particulars

No. of .Respondents

Percentage (%)

Yes

112

93.33

No

08

6.66

Total

120

100

INFERENCE: It is found from the table that 93.33% of the respondents are having convenient working hours and remaining 6.66% of the respondents are not satisfied with their working hours.

Chart: 9 The convenient working hours

CONVENIENT WORKING HOURS 93.33 100 80 60 PERCENTAGE

6.66

40 20 0

Yes

No

CONVENIENT WORKING HOURS

Table: 10 Training department

Particulars

No. of. Respondents

Percentage (%)

Yes

0

0

No

120

100

Total

120

100

INFERENCE: The above table shows that 100% of the respondents are don’t have separate training department.

Chart: 10 Training department

TRAINING DEPARTMENT 100 100 80 60 PERCENTAGE 40

0

20 0

Yes

No

TRAINING DEPARTMENT

Table: 11 The training programs

Particulars

No. of. Respondents

Percentage (%)

High satisfaction

16

13.33

Satisfaction

90

75

Dissatisfaction

0

0

No idea

14

11.66

Total

120

100

INFERENCE: It is found from the above table that, 14% of the respondents are No idea about the training programs provided by the organization, 75% of the respondents are satisfied and remaining 16% of the respondents are highly satisfied training programs provided by the organization.

Chart: 11 The training programs

THE TRAINING PROGRAMES 80 70 60 50 PERCENTAGE 40 30 20 10 0

75

13.33

11.66 0

High SatisfactionDissatisfaction No idea satisfaction TRAINING PROGRAMES

Table: 12 The organization provides training when new technologies or equipment is implemented Particulars

No. of. Respondents

Percentage (%)

Yes

120

100

No

0

0

Total

120

100

INFERENCE: The above table shows that 100% of the respondents are satisfied by the trainings when the new technologies or equipment is implemented.

Chart: 12 The organization provides training when new technologies or equipment is implemented

PROVIDES TRAINING WHEN NEW TECHNOLGIES OR EQUIPMENTIS IMPLEMENTED 100 100 80 PERCENTAGE

60 40

0

20 0

Yes

No

NEW TECHNOLOGIES OR EQUIPMENT IS IMPLIMENTED

Table: 13 Type of training method adopted by the organization

Particulars

No. of. Respondents

Percentage (%)

On the job training

86

71.66

Off the job training

02

1.66

Class room training

11

9.16

Computer based training

21

17.5

Total

120

100

INFERENCE: It is found from the table that 71.66% of the respondents are taking on the job training methods, 9.16% of the respondents are taking class room training methods , 17.5% of the respondents are taking Computer based training methods and other 1.66 % of the respondents are taking off the job training methods

Chart: 13 Type of training method adopted by the organization

TYPES OF TRAINING METHODS 71.66 80 70 60 50 PERCENTAGE 40 30 20 10 0

1.66

9.16

17.5

On the job Off the job Class room Computer training training training based training TRAINING METHODS

Table: 14 The effectiveness of training program conducted hear so far

Particulars

No. of. Respondents

Percentage (%)

High satisfaction

20

16.66

Satisfaction

74

61.66

Dissatisfaction

12

10

No idea

14

11.66

Total

120

100

INFERENCE: It is found from the above table that, 11.66% of the respondents are No idea about the effectiveness of training programs provided by the organization so far , 61.66% of the respondents are satisfied,10% of the respondents are dissatisfied and remaining 16.66% of the respondents are highly satisfied training programs provided by the organization.

Chart: 14 The effectiveness of training program conducted hear so far

EFFECTIVENESS OF TRAINING PROGRAMES 61.66

70 60 50 PERCENTAGE

40 30 20

16.66 10

11.66

10 0

High SatisfactionDissatisfaction No idea satisfaction EFFECTIVENESS

Table: 15 The training leads for an individual promotion

Particulars

No. of. Respondents

Percentage (%)

Yes

101

F

No

19

15.83

Total

120

100

INFERENCE: It is found from the table that 84.16% of the respondents are training leads for an individual promotion and remaining 15.83% of the respondents are not satisfied.

Chart: 15 The training leads for an individual promotion

TRAINING LEADS FOR AN INDIVIDUAL PROMOTION 84.16 100 80 PERCENTAGE

60

15.83

40 20 0

Yes

No PROMOTION

Table: 16 The training program helps you to learn more knowledge, skills and attitudes

Particulars

No. of. Respondents

Percentage (%)

Yes

90

75

No

7

5.83

No idea

23

19.16

Total

120

100

INFERENCE: It is found from the table that 75% of the respondents are the training program helps to learn more knowledge, skills and attitudes 5.83% of the respondents are not satisfied and remaining 19.16 have no idea.

Chart: 16 The training program helps you to learn more knowledge, skills and attitudes

TRAINING PROGRAMME HELPS TO LEARN MORE KNOWLEDGE SKILLS AND ATTITUDE 75 80 70 60 50 PERCENTAGE 40 30 20 10 0

19.16 5.83

Yes

No

No idea

KNOWLEDGE SKILLS AND ATTITUDE

Table: 17 Who are all involved while provide training Particulars

No. of. Respondents

Percentage (%)

Company trainers

100

83.33

15

12.5

External trainers

05

4.16

Total

120

100

Company line managers

INFERENCE: It is found from the table that 83.33% of the respondents are trained by the Company trainers, 12.5% of the respondents are trained by the Company line managers and remaining 4.16% of the respondents are trained by the External trainers .

Chart: 17 Who are all involved while provide training

TRAINING PROVIDED BY THE TRAINERS 83.33 90 80 70 60 50 PERCENTAGE 40 30 20 10 0

12.5

Company trainers

Company line managers TRAINERS

4.16

External trainers

Table: 18 Satisfaction of promotion

Particulars

No. of. Respondents

Percentage (%)

High satisfaction

39

32.5

Satisfaction

20

16.66

Dissatisfaction

02

1.66

No idea

59

49.16

Total

120

100

INFERENCE: It is found from the table that 32.5% of the respondents are High Satisfied by their promotion , 16.66% of the respondents are Satisfied by their promotion , 49.16 % of the respondents are No idea and remaining 1.66 % of the respondents are Dissatisfied about their satisfaction of their promotions.

Chart: 18 Satisfaction of promotion

SATISFACTION OF PROMOTION 32.5 35 30 16.66

25 PERCENTAGE

20 15

1.66

10 5 0

High satisfaction

Satisfaction PROMOTION LEVELS

Dissatisfaction

Table: 19 Satisfaction with your increment and bonus facilities

Particulars

No. of. Respondents

Percentage (%)

High satisfaction

41

34.16

Satisfaction

44

36.66

Dissatisfaction

02

1.66

No idea

33

27.5

Total

120

100

INFERENCE: It is found from the table that 34.16% of the respondents are High Satisfied , 36.66% of the respondents are Satisfied , 27.5 % of the respondents are No idea and remaining 1.66 % of the respondents are Dissatisfied about their increment and bonus facilities

Chart: 19 Satisfaction with your increment and bonus facilities

SATISFACTION AT INCREMENT AND BONUS FACILITIES 40 35 30 25 PERCENTAGE 20 15 10 5 0

34.16

36.66 27.5

1.66

High satisfaction

Satisfaction Dissatisfaction INCREMENT AND BONUS

No idea

Table: 20 Satisfaction with your carrier development

Particulars

No. of. Respondents

Percentage (%)

High satisfaction

33

27.5

Satisfaction

45

37.5

Dissatisfaction

02

1.66

No idea

40

33.33

Total

120

100

INFERENCE: It is found from the table that 27.5% of the respondents are High Satisfied , 37.5% of the respondents are Satisfied , 33.33 % of the respondents are No idea and remaining 1.66 % of the respondents are Dissatisfied about their with carrier development facilities.

Chart: 20 Satisfaction with your carrier development

SATISFACTION WITH YOUR CARRIER DEVELOPMENT 37.5 40 35 30 25 PERCENTAGE 20 15 10 5 0

33.33

27.5

1.66

High satisfaction

Satisfaction Dissatisfaction CARRIER DEVELOPMENT

No idea

Table: 21 Satisfaction with your performance and carrier appraisal system Particulars

No. of. Respondents

Percentage (%)

High satisfaction

25

20.83

Satisfaction

53

44.16

Dissatisfaction

03

2.5

No idea

39

32.5

Total

120

100

INFERENCE: It is found from the table that 20.83% of the respondents are High Satisfied , 44.16% of the respondents are Satisfied , 32.5 % of the respondents are No idea and remaining 2.5% of the respondents are Dissatisfied about with their performance and carrier appraisal system carrier facilities.

Chart: 21 Satisfaction with your performance and carrier appraisal system

SATISFACTION WITH YOUR PERFORMANCE AND CARRIER APPRISAL SYSTEM 44.16

50

32.5

40 PERCENTAGE

30

20.83

20 2.5

10 0

High satisfaction

Satisfaction Dissatisfaction

No idea

PERFORMANCE AND CARRIER APPRISAL

Table: 22

Feedbacks are handled properly

Particulars

No. of. Respondents

Percentage (%)

Yes

112

93.33

No

08

6.66

Total

120

100

INFERENCE: It is found from the table that 93.33% of the respondents are satisfied that the feedback are handled properly and remaining 6.66% of the respondents are not satisfied.

Chart: 22 Feedbacks are handled properly

FEEDBACKS ARE HANDELED PROPERLY 93.33 100 80 PERCENTAGE

60 6.66

40 20 0

Yes

No FEEDBACKS

Chart: 23 The problems are solved by the management immediately

Particulars

No. of. Respondents

Percentage (%)

Yes

95

79.16

No

15

12.5

No idea

10

8.33

Total

120

100

INFERENCE: It is found from the table that 79.16% of the respondents are the problems are solved by the management immediately, 12.5 % of the respondents are not satisfied and remaining 8.33% have no idea.

Chart: 23 The problems are solved by the management immediately

PROBLEMS ARE SOLVED BY THE MANAGEMENT IMMEDITLY 79.16 80 70 60 50 PERCENTAGE 40 12.5

30 20 10 0

Yes

No

8.33

No idea

PROBLEMS SOLVED BY THE MANAGEMENT

5.1 FINDINGS •

34.16% of the respondents are in the age group of 26-35 years.

•

75% of the respondents are male.

•

60% of the respondents are higher secondary level.

•

62.5% of the respondents are labors

•

38.33% of the respondents are coming under the income level of belowRs.5000.

•

47% of the respondents are temporary employees.

•

43.33% of the respondents are below 5 years of experience.

•

83.33% of the respondents are satisfied by the basic facilities.

•

93.33% of the respondents have convenient working hours.

•

100% of the respondents don’t have training department.

•

75% of the respondents are satisfied by the training programs provided by the organization.

•

100% of the respondents are satisfied by the training programs when the new technologies or equipment is implemented.

•

.71.66% of the respondents are trained under on the job training methods.

•

61.66% of the respondents are satisfied training programs conducted hear so far the organization.

•

84.16% of the respondents are saying that the training leads for an individual promotion.

•

75% of the respondents are saying that the training program helps to learn more knowledge, skills and attitudes.

•

83.33% of the respondents are involved under the Company trainers.

•

32.5% of the respondents are high satisfied with promotion facilities.

•

36.66% of the respondents are satisfied with increment and bonus facilities.

•

37.5% of the respondents are satisfied with carrier development.

•

44.16% of the respondents are satisfied with the performance and carrier appraisal systems.

•

93.33 of the respondents are saying the feedbacks are handled properly.

•

79.16% of the respondents are saying the problems are solved by the management immediately.

5.2 SUGGESTIONS  For better understanding and adaptability of the training imported, the company should give more attention towards training programs.  The employees can be classified in to skilled workers and unskilled workers accordingly the training programme can be designed and implemented.  Through the company aggress that the training plays a vital role in the organization development so the company should give more importance to the

trainings.

 External trainers can give more trainings rather than other trainers, because of their closeness with the employees.  Through the on the job and class room training methods the company can get more benefits in the organization.  The main purpose of the training is to make the employees to understand training in its own way, so the method of the training can be easy and adaptable.

BIBLIOGRAPHY

HUMMAN RESOURCE MANAGEMENT by L.M.PRASAD published by Sultan Chand and Sons, NEW DELHI. DESIGNING AND MANAGING HUMMAN RESOURCE SYSTEMS by UDAI PAREEK , T.V.RAO published by Vijay primlani for oxford & IBH publishing co.pvt.ltd., NEW DELHI. .

Website www.yahoo .com www.google .com .

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