Principles & Practices Of Management_combined

ppm vish LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction. Correct Answer Controlling Your Answer Controlling Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like :Correct Answer Underlying technology , The market , The skill Your Answer Underlying technology , The market , The skill Multiple Choice Multiple Answer Question Fredrick Winslow Taylor's Mechanism of scientific management includes :Correct Answer Scientific task setting , Planning task setting , Standardization of tools Your Answer Scientific task setting , Planning task setting , Standardization of tools Multiple Choice Multiple Answer Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as :Correct Answer Absenteeism , Number of accidents , Grievances Your Answer Absenteeism , Number of accidents , Grievances Match The Following Question Correct Answer Your Answer Social effectiveness This component allows you to settle disputes amicably This component allows you to settle disputes amicably Alfred Bennet He is the father of intelligence quotient He is the father of intelligence quotient Daniel Goleman He is an American Behavioural Scientist He is an American Behavioural Scientist Empathy It is a component of leadership due to the rapid pace of globalisation It is a component of leadership due to the rapid pace of Page 1

ppm vish globalisation True/False Question Safety needs are those where the person feel important and must also receive recognition from others. Correct Answer False Your Answer False Multiple Choice Single Answer Question How many channels are there through which corporate governance may bear on performance? Correct Answer Five Your Answer Five Multiple Choice Multiple Answer Question Services are defined as the art and science of managing :Correct Answer The expectations of others , The experiences of people , The demands of the customer Your Answer The expectations of others , The experiences of people , The demands of the customer Multiple Choice Multiple Answer Question The definition of decision involves following characteristics :Correct Answer Rationality , Commitment , Mental Process Your Answer Rationality , Commitment , Mental Process Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer Legal Multiple Choice Single Answer Question Management is Correct Answer Creative Your Answer Productive Select The Blank Question Service sector has grown because of ________. Correct Answer Contracting Your Answer Contracting Page 2

ppm vish Multiple Choice Single Answer Question The purpose of communication is informing others and becoming informed, directing others and being directed and :Correct Answer Influencing others and being influenced Your Answer Understanding others and being understood Select The Blank Question A set of actions that you start with and must maintain is also called as ________. Correct Answer Strategy Your Answer Strategy Multiple Choice Single Answer Question Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct planning ? Correct Answer Forecasting Your Answer Forecasting Match The Following Question Correct Answer Your Answer Zurich Hero group Hero group ING Group Vyasa Bank Vyasa Bank STANDARD LIFE HDFC HDFC AMP Sanmar Sanmar True/False Question Learning from mistakes is often more powerful than learning from success. Correct Answer True Your Answer True Multiple Choice Single Answer Question What shrinks working memory and so has the ability to think clearly? Correct Answer Emotional distress Your Answer Emotional distress Page 3

ppm vish Multiple Choice Single Answer Question Management is the combination of Arts, Science and Correct Answer Profession Your Answer Profession Select The Blank Question The four A's of the service section are acceptability, ________ , affordability, availability. Correct Answer Awareness Your Answer Awareness True/False Question It is said that always lines of communication should be open. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which Indian pharma company has recently started an SBU? Correct Answer Ranbaxy Your Answer Godrej Multiple Choice Single Answer Question Management is not just a Correct Answer Process Your Answer Process Select The Blank Question The ________ principle, which is the inherent process in organization through which authority, the antecedent co-coordinative principle, permeates the entire organized structure. Correct Answer Scalar Your Answer Scalar Multiple Choice Multiple Answer Question A vision statement should have the following components :Correct Answer Ability to inspire people , Achievable , Precise and objective Your Answer Ability to inspire people , Achievable , Precise and objective Select The Blank Question New companies feel that ________ is the most appropriate type Page 4

ppm vish of alliance. Correct Answer Joint-venture Your Answer Joint-venture Multiple Choice Single Answer Question Who proposed the first theory called the hierarchy of needs theory? Correct Answer Abraham Maslow Your Answer Abraham Maslow Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self confidence , Lack of professional management Your Answer Right successor , Stumbling self confidence , Lack of professional management Multiple Choice Single Answer Question Under the characteristics of a learning organization what is it that is recognized as strength? Correct Answer Diversity Your Answer Ideas Multiple Choice Single Answer Question What articulates the long-term goals of an enterprise? Correct Answer Vision Statement Your Answer Vision Statement Multiple Choice Multiple Answer Question Elements of direction are :Correct Answer Maintaining discipline , Motivation of subordinates , Rewarding good performance Your Answer Maintaining discipline , Motivation of subordinates , Rewarding good performance True/False Question The contribution of the service sector to the employment generation has been proportionate. Correct Answer False Your Answer False Page 5

ppm vish Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer Place True/False Question The heart of administration is the directing function. Correct Answer True Your Answer True Select The Blank Question A mental condition of a egoistic man where his demands are never fulfilled is also referred to as ________. Correct Answer Restless equilibrium Your Answer Restless equilibrium True/False Question It is said that no company is allowed to deal in life and non-life insurance as a single entity. Correct Answer True Your Answer True Select The Blank Question To establish contact with the creator ________ helps us to transfer our minds and reach at the goal. Correct Answer Yogic processes, social norms and values Your Answer Yogic processes, social norms and values True/False Question Service sector in India dominates half of our national income. Correct Answer True Your Answer True True/False Question Indian business families are still avoiding joint ventures and tie-ups. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Most Indian business houses go for restructuring exercise, Page 6

ppm vish through :Correct Answer Demerger , Merger , Takeover Your Answer Merger , Takeover Select The Blank Question ________ acts are done willfully and not by chance. Correct Answer Virtuous Your Answer Virtuous Multiple Choice Multiple Answer Question The factors which should be included on the part of managers when dealing with subordinates are :Correct Answer Loyalty , Devotion Your Answer Loyalty , Devotion Multiple Choice Multiple Answer Question The service sector has grown because of reasons mentioned below :Correct Answer Tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , Technology no longer gives a competitive edge to manufacturing activities in the global scenario , As income increases, consumer demands for services increase faster than those for goods Your Answer Tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , Technology no longer gives a competitive edge to manufacturing activities in the global scenario , As income increases, consumer demands for services increase faster than those for goods Multiple Choice Multiple Answer Question The different types of motivators would be :Correct Answer Positive , External , Financial Your Answer Positive , Financial True/False Question The technique of control is associated with planning, as a part of scientific management. Correct Answer True Your Answer True Select The Blank Question Business ethics can be defined as the study of what is ________ Page 7

ppm vish for the business. Correct Answer Good and right Your Answer Good and right True/False Question The Indian consumer does not see shopping as an end in itself. Correct Answer False Your Answer False

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LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

Board members should have an independent sense of judgment. Correct Answer True Your Answer

False

True/False Question

Event management in India is an ancient activity.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question Organizing is defined in different ways, viz. Correct Answer Process , Relationship , Corporate citizen Your Answer

Process , Relationship

Select The Blank Question Charles Babbage built the first prototype of modern ________. Correct Answer Computers Your Answer

Computers

Select The Blank Question The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure. Correct Answer Scalar Your Answer

Functional

Multiple Choice Single Answer Question It is said that 'Delegation is the key to control' and Correct Answer information is guide to control Your Answer

information is basis of control

Multiple Choice Single Answer Question Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as Correct Answer Critical path method Your Answer

Critical path method

Multiple Choice Multiple Answer Question Application of general management functions to the insurance sector is Correct Answer co-ordinating , controlling , directing Your Answer

capitalizing

True/False Question

Lower level managers need EQ most.

Correct Answer False Your Answer

True

Multiple Choice Multiple Answer Question Certain important motivational techniques are Correct Answer Monetary incentives , Job-based techniques , MBO techniques Your Answer

Monetary incentives , Job-based techniques , MBO techniques

Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Match The Following Question

Correct Answer

Your Answer

Service sector is not licensing system influenced by this system

licensing system

Functional management challenges

Management accounting and taxation

This influences the service sector

Corporatization of services

Accountants

Accountants

Reason for expansion of service sector

Failure to sustain an advantage in manufacturing activities

The service sector dominates the Indian economy

True/False Question

Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question In the complex new liberalized economy business families face common problems such as Correct Answer Unproductive labour , Falling share value , Transnational attach Your Answer

Unproductive labour , Falling share value

Select The Blank Question Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer ideas Your Answer

ideas

Select The Blank Question Business ________ is the calculation of probable events to provide against future. Correct Answer forecasting Your Answer

planning

Select The Blank Question Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer Emotional Quotient Your Answer

Emotional Quotient

Multiple Choice Single Answer Question Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels. Correct Answer concepts, opinions Your Answer

concepts, opinions

Multiple Choice Multiple Answer Question RBI's present report on currency and finance divides the sector into Correct Answer consumer services , Govt. services , producer services Your Answer

consumer services , producer services

True/False Question

It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer True Your Answer

True

True/False Question

Pursuit of excellence is an ethical principle.

Correct Answer True Your Answer

False

Multiple Choice Single Answer Question Delegation is required in which type of organization? Correct Answer All type of organizations Your Answer

Big type of organizations

Match The Following Question

Correct Answer

Your Answer

Leading companies in this Whizcraft Entertainment sector of event Ltd, Midas Events, management Fountain Head

Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Problems faced by event In addition to the management industry entertainment tax, an event management company is also required to pay service tax

In addition to the entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management

Celebrity management, television events

Celebrity management, television events

Definition of event management

Events are the Events are the occurrences designed for occurrences designed for marketing interests marketing interests

Select The Blank

Question

If you don't know what you want to achieve, don't call in the ________. Correct Answer Consultant Your Answer

Subordinate

True/False Question

Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question Name the books on management written by Peter Drucker. Correct Answer The practice of management , Management, tasks, responsibility , Frontiers of Management Your Answer Frontiers of Management , The practice of management , Management, tasks, responsibility Multiple Choice Single Answer Question Who is primarily known for his Time and motion studies? Correct Answer Frank Gilberth Your Answer

F.W.Taylor

Multiple Choice Single Answer Question What is the set-up of an organization? Correct Answer Relationships Your Answer

Communication

True/False Question

The Indian consumer does not see shopping as an end in itself.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question The major books on social and political analysis by Peter Drucker are : Correct Answer The future of industrial man , The age of discontinuity , Drucker on Asia

Your Answer

The future of industrial man , The age of discontinuity , Drucker on Asia

Multiple Choice Single Answer Question What can act as a self-regulation enabler? Correct Answer Audit Your Answer

Planning report

True/False Question

Demand forecast is one of the popular forecasts.

Correct Answer True Your Answer

True

Multiple Choice Single Answer Question Of which kind of advertising is event a form? Correct Answer interactive Your Answer

related

Select The Blank Question General Insurance corporation was nationalized in________. Correct Answer 1972 Your Answer

1971

Select The Blank Question Different rates are levied by different states for ________ tax. Correct Answer entertainment Your Answer

entertainment

Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer togetherness Your Answer

confidence

Multiple Choice Multiple Answer

Question

Steps to be taken into consideration while whistle blowing are:

Correct Answer examining your motives , verifying and documenting your information , sticking to the facts Your Answer examining the organizational environment , examining your motives , verifying and documenting your information , sticking to the facts True/False Question

Actuary is one who specializes in the mathematics of insurance.

Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question Few of the benefits of direction are Correct Answer ensures stability and balance , secures employees co-operation , facilitates change in organisation Your Answer ensures stability and balance , secures employees co -operation , facilitates change in organisation Select The Blank Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________. Correct Answer scientific Your Answer

strategic

Multiple Choice Multiple Answer Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer Absenteeism , No. of accidents , Grievances Your Answer

Absenteeism , Grievances

Select The Blank Question The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer Consequentialism Your Answer

Subjectivism

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self-confidence , Lack of professional management

Your Answer

Right successor , Lack of professional management

Multiple Choice Single Answer Question The important point to be noted under the definition of learning organizations is Correct Answer Development of collective as well as individual learning Your Answer

Development of collective as well as individual learning

Multiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer Order Your Answer

Decision

Multiple Choice Single Answer Question Where is the attack on business families coming from Correct Answer Transnationals Your Answer

Transnationals

Multiple Choice Single Answer Question What does decoding mean ? Correct Answer Message interpretation Your Answer

Message interpretation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS pp5 Question Professional managers help organizations in chalking out which type of strategies? Correct Answer Corporate Your Answer Corporate Question Features of Management are as follows Correct Answer goal oriented , universal , continuous process Your Answer goal oriented , universal , continuous process Question Management is multidisciplinary, it includes knowledge/ information from Correct Answer economics , maths , psychology Your Answer economics , maths , psychology Question The external environmental factors that influence management are Correct Answer economic changes , political , technological, Leagal, Social, Cultural,Climatic, Global,Ethical,Moral Question : The Internal environmental factor that influence management are answer : Place, Labour,machines,Money Question The features of art is as follows Correct Answer skill , knowledge , creativity Your Answer skill , knowledge , creativity Question Any discipline to be called as profession must fulfill the following conditions Correct Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Match The Following Question

Correct Answer

Management can be applied everywhere universal

Management is universal

Management is dynamic

Changes as per time

Your Answer Management is Changes as per time

Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager Knowledge based decision-making

. Instead of intuition

Instead of intuition

Professional managers may Question of accountability of Performance accountability of Performance have only salary-stake Question

Correct Answer

Art

Skill

Code of Conduct

Profession

Predictive Power

Science

Question of

Your Answer Skill Profession Science

1PP

Management

Creative

Dynamic

Professional Manager

Dynamic

Creative

Question Revenue model is a challenge in the service sector. Correct Answer True Your Answer True Question The contribution of the service sector to GDP has been less than proportionate to Correct Answer employment Your Answer employment Question The scope for retailing in India is great as it is dominated by the________. Correct Answer unorganized sector Your Answer unorganized sector Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India. Correct Answer True Your Answer True Question Events are occurrences designed for ________ interests. Correct Answer marketing Your Answer marketing Question Which of the following is not an area of operation of event management? Correct Answer banking Your Answer banking Question Name the leading event management companies in India Correct Answer Midas , Pinnacle , Wizcraft Your Answer Midas , Pinnacle , Wizcraft Question Foreign insurance companies can appoint majority directors on the company board. Correct Answer False Your Answer False Question Life Insurance Corporation was nationalized by merging how many private insurance companies? Correct Answer 245 Your Answer 245 Question In the insurance sector the rules governing the foreign companies Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of

2PP

nationalized players Question The objectives in corporate governance are Correct Answer growth , stability , shareholders value maximization Your Answer growth , stability , shareholders value maximization Question Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer ideas Your Answer ideas Question Learning from mistakes is often more powerful than learning from________. Correct Answer Success Your Answer Success Question What criterion is that which the SBU must meet which is neither too large nor too small? Correct Answer Proper size Your Answer Proper size Question What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental change? Correct Answer Decision-making Your Answer Decision-making Question Intelligence quotient is the measurement of one's ? Correct Answer Intelligence Your Answer Intelligence Question Decreased productivity is a cost of low IQ. Correct Answer False Your Answer False Question Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer Self-Motivated Question The experts who dealt in Behavioral Sciences are : Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo Your Answer Max Weber , Vilfredo Pareto , Elton Mayo Question Under McKinsey's 7 S model, the soft S's are: Correct Answer Style , Staff , Skills Your Answer Style , Staff , Skills Question Unity of command means that employees should receive orders from one superior only. Correct Answer True Your Answer True Question W.Edward Deming introduced quality control in Japan. Correct Answer True Your Answer True Question The characteristics of knowledge worker would be

3PP

Correct Answer egoistic , right conscious Your Answer egoistic , right conscious Question The purpose of life is to raise from ________ to rajas Correct Answer Tamas Your Answer Tamas Question It is said that waking and dream world are both illusions, according to vedanta world as ________. Correct Answer Maya Mithya Your Answer Maya Mithya Question Successful consultants should promote their consultancy through w hat ? Correct Answer Network Your Answer Network Question Under the role of management consultant, consultant acts as a Correct Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor Question Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer Flexible Your Answer Continuous Question The process of forecasting is based on Correct Answer Future trends , Current analysis , Past performance Your Answer Future trends , Current analysis , Past performance Question Demand forecast is one of the popular forecasts. Correct Answer True Your Answer True Question Advantage of delegation of authority results in prompt ________. Correct Answer Decision-making Your Answer Decision-making Question Delegation and decentralization are closely related to each other. Correct Answer True Your Answer True Question the heart of administration is the directing function. Correct Answer True Your Answer True Question Maintaining discipline and ________ those who perform properly, is an element of direction. Correct Answer controlling Your Answer rewarding Question Managerial function of control is the ________ and correction of performance of various activities. Correct Answer measurement Your Answer measurement Question Which modern trend calls for systematic attempt at controlling ?

4PP

Correct Answer Decentralisation Your Answer Decentralisation Question "Control maintains the equilibrium between ends and means, output and efforts' by according to Correct Answer Peter Drucker Your Answer Peter Drucker LIST OF ATTEMPTED QUESTIONS AND ANSWERS Question Management has been defined as the creation and direction of the internal environment in an enterprise Correct Answer False Your Answer False creation and maintenance Question Name the various characteristics of science Correct Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power Question Wrong medium of communication is a physical barrier. Correct Answer False Your Answer False Question Govt. services comprise________, defence and social goods. Correct Answer public administration Your Answer public administration Question Services are defined as the art and science of managing Correct Answer the expectations of others , the experiences of people , the demands of the customer Your Answer the expectations of others , the experiences of people Question How many billion dollars is our Retailing sector estimated to be? Correct Answer $ 180 billion Your Answer $ 180 billion Question Corporate governance aims at Correct Answer better transparency , ethics , accountability Your Answer better transparency , ethics , accountability Question ________is a tool for corporate governance. Correct Answer communication Your Answer communication Question Deontological ethics believe that mature persons have inadequate capacity to reason. Correct Answer False Your Answer False not inadeauate but adequate Question To which environment is learning environment adaptive? Correct Answer External Your Answer External Question Advantages of SBU's are Correct Answer Quick response to environmental changes , Increased focus on products and

5PP

market , Facilitating development of General Managers Your Answer Quick response to environmental changes , Maintaining a uniform corporate image , Increased focus on products and market Question Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer Emotional Quotient Your Answer Empathy Question Charles Babbage built the first prototype of modern ________. Correct Answer Computers Your Answer Computers Question Which famous management consultancy first adopted the 7 S model? Correct Answer McKinsey & Co. Your Answer McKinsey & Co. Question The 7 S Framework first appeared in 'The Art of Japanese management' by Richard Pascale and Anthony Athos in 1981. Correct Answer True Your Answer True Question ________ says you are the product of your past and you are bound by past activities. Correct Answer Law of destiny Your Answer Law of destiny Question Which law states that 'you get what you deserve and not what you desire' Correct Answer Law of destiny Your Answer Law of karma Question Where is the attack on business families coming from Correct Answer Transnationals Your Answer Transnationals Question In the complex new liberalized economy business families face common problems such as Correct Answer Unproductive labour , Falling share value , Transnational attach Your Answer Unproductive labour , Falling share value , Transnational attach Question Indian business families are still avoiding joint ventures and tie-ups. Correct Answer False Your Answer False Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self confidence , Lack of professional management Your Answer Right successor , Stumbling self confidence , Lack of professional management Question What articulates the long-term goals of an enterprise ? Correct Answer Vission Statement Your Answer Vission Statement Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back. Correct Answer Low

6PP

Your Answer Moderate Question Organization as an establishment is considered as the ________ aspect of an enterprise. Correct Answer Physical Your Answer Physical Question An organization consists of individuals in which their formal roles and structural positions bring them closer. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Decentralization It is viewed as an extension of delegation It is viewed as an extension of delegation Organizing t is considered as a process, or any activity It is considered as a process, or any activity Delegation This means to give, offer, confer and allot a major part to subordinates This means to give, offer, confer and allot a major part to subordinates Span of management It is based on the manager of average ability It is based on the manager of average ability Match The Following Question Correct Answer Your Answer Organization as an establishment This is regarded as the physical aspect of an enterprise This is regarded as the physical aspect of an enterprise Organization as a corporate citizen This is regarded as the social aspect of an organization This is regarded as the social aspect of an organization Organization as a relationship This is more related with the formal and informal relationships This is more related with the formal and informal relationships Organization as a structure of authority This is created out of responsibility and accountability structure This is created out of responsibility and accountability structure Question Who said, the heart of administration is the directing function. Correct Answer Dimock Your Answer Dimock Question Who said, 'Direction is telling people what to do and seeing that they do it to the best of their ability'. Correct Answer Dale Your Answer Dale Question ________ behaviour is obtained when there is a one-way transmission of orders from superior to subordinates. Correct Answer Linear

7PP

Your Answer Linear Question Managers should be effective ________ so that they may influence the activities of subordinates without dissatisfying them. Correct Answer leaders Your Answer leaders Question The meaning and purpose of control is Correct Answer knowing exactly what work is to be done , knowing that the work has been done or being done , knowing immediately of any delays, hold ups Your Answer knowing exactly what work is to be done , knowing that the work was not favourable , knowing immediately of any delays, hold ups Question Which modern trend calls for systematic attempt at controlling ? Correct Answer Decentralisation Your Answer Globalisation Question The larger the organisation, the more easier is the control process with respect to overall results. Correct Answer False Your Answer False Question Motivating a worker is to create a need and what else on the part of a worker to better his present performance. Correct Answer Desire Your Answer Devotion Question Under the kinds of motivation, employees are different individually yet, they all want the following things from the job. Correct Answer Job security , Congenial associates , Fair wages Your Answer Job security , Congenial associates , Fair wages Question The negative type of motivators will include Correct Answer Fear , Force , Reprimands Your Answer Fear , Force Question Valency is the extent to which the outcome of the activity and its success matters to the individual . (Level of motivation = Valency x Expectancy) Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Management is purposeful and what? Correct Answer Goal oriented Your Answer Goal oriented Multiple Choice Single Answer Question Management exists at which levels of the organization? Correct Answer All Your Answer All True/False Question Management is just a list of functions. Correct Answer False

8PP

Your Answer False True/False Question Science has no predictive power Correct Answer False Your Answer False True/False Question Professional management signifies separation of ownership and management. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Communication barriers in the international environment are Correct Answer Loss by transmission , Loss by poor retention , Poor listening Your Answer Loss by transmission , Loss by poor retention , Natured evaluation Match The Following Question Correct Answer Your Answer Selective Perception In communication this means that they hear what they want to hear and ignore other information In communication this means that they hear what they want to hear and ignore other information Semantic Distortion This type of communication is said to be deliberate or accidental People respond to information overload by disregarding certain information Secrecy There is a large amount of information which is withheld bec' it will cause jealousy Listening demand full attention and discipline Oral Communication Frequently used by supervisors at the shop floor and by middle level managers This type of communication is said to be deliberate or accidental Select The Blank Question Service sector has grown because of________. Correct Answer contracting Your Answer contracting Multiple Choice Single Answer Question What is the meaning of no physical transferability of services? Correct Answer intangibility Your Answer intangibility Multiple Choice Single Answer Question The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence? Correct Answer explosion of information technology Your Answer virtual stagnation in agriculture Multiple Choice Single Answer Question Which of the options best describes the employment capacity of the retailing sector? It is the Correct Answer second largest employer after agriculture Your Answer second largest employer after agriculture

9PP

Select The Blank Question The scope for retailing in India is great as it is dominated by the________. Correct Answer unorganized sector Your Answer unorganized sector Multiple Choice Multiple Answer Question The various departments that an event management company will have are Correct Answer creative , production , client servicing Your Answer creative , production , client servicing True/False Question Foreign insurance companies can appoint majority directors on the company board. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Single Answer Question Audit is an effective tool of corporate governance and can act/enable Correct Answer self-regulation Your Answer self-regulation Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance are activated through several structural and institutional factors as follows Correct Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co. Your Answer legal, political and regulatory environment , financial structure of corporation , structure and functioning of co. Multiple Choice Multiple Answer Question The objectives in corporate governance are Correct Answer growth , stability , shareholders value maximization Your Answer growth , stability , shareholders value maximization Select The Blank Question The concept of corporate governance has been attracting________in India. Correct Answer public attention Your Answer public attention Select The Blank Question ________organizations have systems, mechanisms and processes in place. Correct Answer Learning Your Answer Learning Multiple Choice Single Answer Question Name the growing developer and publisher software created by SBU's to handle product development for each of the segments like child, youth entertainment etc. Correct Answer Mindscape Your Answer Mindscape

10PP

Multiple Choice Single Answer Question People with high EQ understand people's which factor ? Correct Answer Expectations Your Answer Expectations Multiple Choice Multiple Answer Question EQ is born largely in the neurotransmitters if the brains limbic system that governs Correct Answer drives , impulses , feelings Your Answer drives , impulses , feelings Select The Blank Question Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer Self-Motivated Select The Blank Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former. Correct Answer Authority Your Answer Authority Multiple Choice Single Answer Question Which is the second factor of the 7S model? Correct Answer Structure Your Answer Structure True/False Question W.Edward Deming introduced quality control in Japan. Correct Answer True Your Answer True Multiple Choice Single Answer Question What did chanakya write ? Correct Answer Arthashastra Your Answer Arthashastra True/False Question India should borrow management skill from other countries but one should never borrow the use of the mechanical arts and applied sciences Correct Answer False Your Answer False True/False Question Gita has nothing to do with leadership in management Correct Answer False Your Answer False True/False Question Posture' and Observance' are not included under the 'yogic' exercises Correct Answer False Your Answer False Multiple Choice Single Answer Question What is lacking in Indian business companies management ? Correct Answer Professionalism Your Answer Professionalism

11PP

Multiple Choice Multiple Answer Question The main strategies adopted by business families for growth are Correct Answer Raising their capital , Appoint professional manager , Technology upgradation Your Answer Raising their capital , Appoint professional manager , Technology upgradation True/False Question Business families have started spending more on research and development. Correct Answer True Your Answer True Select The Blank Question Many families were running the business with a law ________ stake of 15% to 20%. Correct Answer Capital Your Answer Capital Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer Flexible Your Answer Flexible Multiple Choice Single Answer Question What is indispensable to accurate internal budgeting and to setting financial and expansion policies. Correct Answer Sales forecasting Your Answer Specific industry forecasts Multiple Choice Multiple Answer Question The steps included in the process of MBO are Correct Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives Your Answer Preliminary setting of goals at the top , Clarification of organisational goals , Recycling of objectives Multiple Choice Multiple Answer Question Some of the limitations of business planning are Correct Answer Time Consuming , Expensive device , Heavy cost of planning Your Answer Grievances , Expensive device , Heavy cost of planning Multiple Choice Multiple Answer Question The term 'span of control' is also referred to as: Correct Answer Span of management , Span of supervision , Span of authority Your Answer Span of management , Span of supervision , Span of authority Multiple Choice Multiple Answer Question Principles of effective delegation are: Correct Answer Train the subordinates , Reward delegation , Appropriate reporting system Your Answer Train the subordinates , Reward delegation , Appropriate reporting system True/False Question Span of management is normally related to organization structure. Correct Answer True Your Answer False Select The Blank Question Control, like other elements of management process has to be ________ and not an

12PP

emergency operation Correct Answer continuous Your Answer corrective Select The Blank Question In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer statistical reports Your Answer statistical reports Multiple Choice Single Answer Question This is a type of motivational technique training given to the groups of managers themselves so that they may behave with and motivate their subordinates better. Correct Answer Sensitivity training Your Answer Management training Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer togetherness Your Answer initiative Match The Following Question Correct Answer Your Answer Theory X Both men and boss participate and jointly determine each individual's major areas of responsibility. People do not have ambitions and they try to shirk responsibility Theory Y People do not have ambitions and they try to shirk responsibility The average human beings, under proper conditions, do not shirk responsibility. MBO technique Autocratic, democratic styles of leadership have their own implications for employee motivation. Both men and boss participate and jointly determine each individual's major areas of responsibility. Leadership Technique The average human beings, under proper conditions, do not shirk responsibility. Autocratic, democratic styles of leadership have their own implications for employee motivation. LIST OF ATTEMPTED QUESTIONS AND ANSWE RS Multiple Choice Single Answer Question Profession requires definite period of what? Correct Answer Learning Your Answer Learning Multiple Choice Single Answer Question Professional managers help organizations in chalking out which type of strategies? Correct Answer Corporate Your Answer Corporate Multiple Choice Multiple Answer Question Features of Management are as follows Correct Answer goal oriented , universal , continuous process Your Answer goal oriented , universal , continuous process

13PP

Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge/ information from Correct Answer economics , maths , psychology Your Answer economics , maths , psychology Multiple Choice Multiple Answer Question Science as a discipline has the following features Correct Answer body of organized knowledge , establishes cause and effect relationship Your Answer body of unorganized knowledge , establishes cause and effect relationship , nonpredictive Multiple Choice Multiple Answer Question Any discipline to be called as profession must fulfill the following conditions Correct Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Multiple Choice Single Answer Question What hampers organisational communication ? Correct Answer Barrier Your Answer Barrier Multiple Choice Multiple Answer Question The lack of communication leads to Correct Answer information gap , disintegration , deviation from performance Your Answer information gap , disintegration , deviation from performance Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include, Correct Answer ideation , encoding , transmission Your Answer encoding , response Select The Blank Question ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication. Correct Answer Listening Your Answer Listening Select The Blank Question Producer services are trade,________communication and financial services. Correct Answer transport Your Answer transport Multiple Choice Single Answer Question Services need support functions to assist its operation, they are Correct Answer transport, telecom, power Your Answer transport, telecom, power Multiple Choice Single Answer Question Govt. services would essentially entail Correct Answer social goods and public administration Your Answer social goods and public administration Multiple Choice Single Answer Question Which of the options mentioned below would be categorized as a Franchisee store?

14PP

Correct Answer Footwear stores Your Answer Super Markets Multiple Choice Single Answer Question What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail? Correct Answer proximity of markets Your Answer customer preference to brands Multiple Choice Single Answer Question An Indian consumer is Correct Answer one of the most diverse and demanding Your Answer one of the most diverse and demanding True/False Question The unorganized sector is mainly concentrated in metropolitan cities. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer Problems faced by event management industry In addition to the entertainment tax, an event management company is also required to pay service tax In addition to the entertainment tax, an event management company is also required to pay service tax Areas of operations in event management Celebrity management, television events Celebrity management, television events Definition of event management Events are the occurrences designed for marketing interests Events are the occurrences designed for marketing interests Leading companies in this sector of event management Whizcraft Entertainment Ltd, Midas Events, Fountain Head Whizcraft Entertainment Ltd, Midas Events, Fountain Head Multiple Choice Single Answer Question Of which kind of advertising is event a form? Correct Answer interactive Your Answer interactive Multiple Choice Single Answer Question State Bank of India has collaborated with which foreign insurance company? Correct Answer Cardiff Your Answer Cardiff True/False Question The financial structure is not one of the five channels of corporate governance. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which ethical concept argues/emphasizes that all mature persons have adequate capacity to reason and that ethical rules can be desired from such reasons? Correct Answer Deontological Ethics Your Answer Demological Ethics

15PP

Select The Blank Question Unethical acts are a result of________. Correct Answer Unawareness and insensitivity to issues Your Answer Unawareness and insensitivity to issues Select The Blank Question Loyalty to the________should occupy the place before loyalty to the organization. Correct Answer country Your Answer society Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like Correct Answer underlying technology , the market , the skill Your Answer underlying technology , the market , the skill Multiple Choice Multiple Answer Question Multiple Choice Multiple Response Correct Answer Loyalty , Devotion Your Answer Loyalty , Devotion Multiple Choice Multiple Answer Question Peter Drucker is an expert on : Correct Answer Japanese art , History of technology , History of American statesman Your Answer Japanese art , History of technology , History of American statesman Select The Blank Question Peter Durcker's classic book is known as 'The ________ of management'. Correct Answer Practice Your Answer Practice True/False Question Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer True Your Answer True True/False Question Samartha Ramdas contributed to the conception of administration and management Correct Answer True Your Answer True True/False Question Indian companies because of confused status have lacked self-confidence. Correct Answer True Your Answer True Select The Blank Question One of the fears family owned businesses fear is the successful planning to the get the right person after the business ________. Correct Answer Pioneer Your Answer Pioneer Multiple Choice Single Answer Question Successful consultants should promote their consultancy through what ? Correct Answer Network

16PP

Your Answer Network Multiple Choice Multiple Answer Question International consultancy is said to be Correct Answer Glamorous , Challenging , Trendy Your Answer Glamorous , Challenging , Trendy True/False Question You should never measure the process and develop tools that will measure your progress. Correct Answer False Your Answer False Select The Blank Question ________ provide all types of help required to make the business more efficient and profitable. Correct Answer Consultants Your Answer Consultants Multiple Choice Multiple Answer Question The defination of decision involves following characteristics Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process Your Answer Involves Rationality , Involves Commitment , Involves Mental Process True/False Question Decision-Making is a process of making a choice of poor alternatives. Correct Answer False Your Answer False True/False Question Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer True Your Answer True Select The Blank Question As Koonfz comments, ________ is deciding in advance what to do, how to do it and who is to do it. Correct Answer Planning Your Answer Planning Multiple Choice Multiple Answer Question Functional authority works only when, Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Multiple Choice Multiple Answer Question Features of direction would be Correct Answer Pervasive function , Communication , Continuous process Your Answer Pervasive function , Communication Multiple Choice Multiple Answer Question Some of the external factors that limit control are Correct Answer govt. policies , market changes , economic changes

17PP

Your Answer govt. policies , market changes , economic changes Multiple Choice Single Answer Question David McClelland identified three motives which compare with Maslow's higher ranking motives; please name the missing motive. 1. Affiliation - Social, 2. Power-Esteem 3. Achievement Correct Answer Self-actualisation Your Answer Self-actualisation Multiple Choice Multiple Answer Question Certain important motivational techniques are Correct Answer Monetary incentives , Job-based techniques , MBO techniques Your Answer Security technique , Monetary incentives , Job-based techniques Multiple Choice Multiple Answer Question David C Mc Celland identified three motives those are Correct Answer Affiliation , Power , Achievement Your Answer Affiliation , Power , Achievement Match The Following Question Correct Answer Your Answer Worker's Desires It includes affection belongings, acceptance, friendship Basic human need of food, clothing and shelter Management Desires Safe, healthy working conditions economic security Lowest cost per unit, Intelligent initiative Esteem Lowest cost per unit, Intelligent initiative Self-respect, status recognition from others Social or Affiliation Basic human need of food, clothing and shelter It includes affection belongings, acceptance, friendship

18PP

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

Board members should have an independent sense of judgment. Correct Answer True Your Answer

False

True/False Question

Event management in India is an ancient activity.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question Organizing is defined in different ways, viz. Correct Answer Process , Relationship , Corporate citizen Your Answer

Process , Relationship

Select The Blank Question Charles Babbage built the first prototype of modern ________. Correct Answer Computers Your Answer

Computers

Select The Blank Question The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure. Correct Answer Scalar Your Answer

Functional

Multiple Choice Single Answer Question It is said that 'Delegation is the key to control' and Correct Answer information is guide to control Your Answer

information is basis of control

Multiple Choice Single Answer Question Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as Correct Answer Critical path method Your Answer

Critical path method

Multiple Choice Multiple Answer Question Application of general management functions to the insurance sector is Correct Answer co-ordinating , controlling , directing Your Answer

capitalizing

True/False Question

Lower level managers need EQ most.

Correct Answer False Your Answer

True

Multiple Choice Multiple Answer Question Certain important motivational techniques are Correct Answer Monetary incentives , Job-based techniques , MBO techniques Your Answer

Monetary incentives , Job-based techniques , MBO techniques

Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Match The Following Question

Correct Answer

Your Answer

Service sector is not licensing system influenced by this system

licensing system

Functional management challenges

Management accounting and taxation

This influences the service sector

Corporatization of services

Accountants

Accountants

Reason for expansion of service sector

Failure to sustain an advantage in manufacturing activities

The service sector dominates the Indian economy

True/False Question

Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question In the complex new liberalized economy business families face common problems such as Correct Answer Unproductive labour , Falling share value , Transnational attach Your Answer

Unproductive labour , Falling share value

Select The Blank Question Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer ideas Your Answer

ideas

Select The Blank Question Business ________ is the calculation of probable events to provide against future. Correct Answer forecasting Your Answer

planning

Select The Blank Question Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer Emotional Quotient Your Answer

Emotional Quotient

Multiple Choice Single Answer Question Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels. Correct Answer concepts, opinions Your Answer

concepts, opinions

Multiple Choice Multiple Answer Question RBI's present report on currency and finance divides the sector into Correct Answer consumer services , Govt. services , producer services Your Answer

consumer services , producer services

True/False Question

It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer True Your Answer

True

True/False Question

Pursuit of excellence is an ethical principle.

Correct Answer True Your Answer

False

Multiple Choice Single Answer Question Delegation is required in which type of organization? Correct Answer All type of organizations Your Answer

Big type of organizations

Match The Following Question

Correct Answer

Your Answer

Leading companies in this Whizcraft Entertainment sector of event Ltd, Midas Events, management Fountain Head

Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Problems faced by event In addition to the management industry entertainment tax, an event management company is also required to pay service tax

In addition to the entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management

Celebrity management, television events

Celebrity management, television events

Definition of event management

Events are the Events are the occurrences designed for occurrences designed for marketing interests marketing interests

Select The Blank

Question

If you don't know what you want to achieve, don't call in the ________. Correct Answer Consultant Your Answer

Subordinate

True/False Question

Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question Name the books on management written by Peter Drucker. Correct Answer The practice of management , Management, tasks, responsibility , Frontiers of Management Your Answer Frontiers of Management , The practice of management , Management, tasks, responsibility Multiple Choice Single Answer Question Who is primarily known for his Time and motion studies? Correct Answer Frank Gilberth Your Answer

F.W.Taylor

Multiple Choice Single Answer Question What is the set-up of an organization? Correct Answer Relationships Your Answer

Communication

True/False Question

The Indian consumer does not see shopping as an end in itself.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question The major books on social and political analysis by Peter Drucker are : Correct Answer The future of industrial man , The age of discontinuity , Drucker on Asia

Your Answer

The future of industrial man , The age of discontinuity , Drucker on Asia

Multiple Choice Single Answer Question What can act as a self-regulation enabler? Correct Answer Audit Your Answer

Planning report

True/False Question

Demand forecast is one of the popular forecasts.

Correct Answer True Your Answer

True

Multiple Choice Single Answer Question Of which kind of advertising is event a form? Correct Answer interactive Your Answer

related

Select The Blank Question General Insurance corporation was nationalized in________. Correct Answer 1972 Your Answer

1971

Select The Blank Question Different rates are levied by different states for ________ tax. Correct Answer entertainment Your Answer

entertainment

Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer togetherness Your Answer

confidence

Multiple Choice Multiple Answer

Question

Steps to be taken into consideration while whistle blowing are:

Correct Answer examining your motives , verifying and documenting your information , sticking to the facts Your Answer examining the organizational environment , examining your motives , verifying and documenting your information , sticking to the facts True/False Question

Actuary is one who specializes in the mathematics of insurance.

Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question Few of the benefits of direction are Correct Answer ensures stability and balance , secures employees co-operation , facilitates change in organisation Your Answer ensures stability and balance , secures employees co -operation , facilitates change in organisation Select The Blank Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________. Correct Answer scientific Your Answer

strategic

Multiple Choice Multiple Answer Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer Absenteeism , No. of accidents , Grievances Your Answer

Absenteeism , Grievances

Select The Blank Question The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer Consequentialism Your Answer

Subjectivism

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self-confidence , Lack of professional management

Your Answer

Right successor , Lack of professional management

Multiple Choice Single Answer Question The important point to be noted under the definition of learning organizations is Correct Answer Development of collective as well as individual learning Your Answer

Development of collective as well as individual learning

Multiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer Order Your Answer

Decision

Multiple Choice Single Answer Question Where is the attack on business families coming from Correct Answer Transnationals Your Answer

Transnationals

Multiple Choice Single Answer Question What does decoding mean ? Correct Answer Message interpretation Your Answer

Message interpretation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

Board members should have an independent sense of judgment.

Correct Answer True Your Answer

False

True/False Question

Event management in India is an ancient activity.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question Organizing is defined in different ways, viz. Correct Answer Process , Relationship , Corporate citizen Your Answer

Process , Relationship

Select The Blank Question Charles Babbage built the first prototype of modern ________. Correct Answer Computers Your Answer

Computers

Select The Blank Question The ________ principle, which is the inherent process in organization through which authority, the antecedent cocoordinative principle, permeates the entire organized structure. Correct Answer Scalar Your Answer

Functional

Multiple Choice Single Answer Question It is said that 'Delegation is the key to control' and Correct Answer information is guide to control Your Answer

information is basis of control

Multiple Choice Single Answer Question Which is the technique where the completion of all tasks is checked in the order planned in the time scheduled is known as Correct Answer Critical path method Your Answer

Critical path method

Multiple Choice Multiple Answer Question Application of general management functions to the insurance sector is Correct Answer co-ordinating , controlling , directing Your Answer

capitalizing

True/False Question

Lower level managers need EQ most.

Correct Answer False Your Answer

True

Multiple Choice Multiple Answer Question Certain important motivational techniques are Correct Answer Monetary incentives , Job-based techniques , MBO techniques Your Answer

Monetary incentives , Job-based techniques , MBO techniques

Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Match The Following Question

Correct Answer

Your Answer

Service sector is not licensing system influenced by this system

licensing system

Functional management challenges

Management accounting and taxation

This influences the service sector

Corporatization of services

Accountants

Accountants

Reason for expansion of service sector

Failure to sustain an advantage in manufacturing activities

The service sector dominates the Indian economy

True/False Question

Procedures establish a useful method of doing work and thus it can eliminate friction between departments. Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question In the complex new liberalized economy business families face common problems such as Correct Answer Unproductive labour , Falling share value , Transnational attach Your Answer

Unproductive labour , Falling share value

Select The Blank Question Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer ideas Your Answer

ideas

Select The Blank Question Business ________ is the calculation of probable events to provide against future. Correct Answer forecasting Your Answer

planning

Select The Blank Question Being more attuned to the feelings of those you work with is a benefit of ________. Correct Answer Emotional Quotient Your Answer

Emotional Quotient

Multiple Choice Single Answer Question Communication forms the link between every individual and between one group and the other groups, what are the main facts which flow through individuals at various levels. Correct Answer concepts, opinions Your Answer

concepts, opinions

Multiple Choice Multiple Answer Question RBI's present report on currency and finance divides the sector into Correct Answer consumer services , Govt. services , producer services Your Answer

consumer services , producer services

True/False Question

It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer True Your Answer

True

True/False Question

Pursuit of excellence is an ethical principle.

Correct Answer True Your Answer

False

Multiple Choice Single Answer Question Delegation is required in which type of organization? Correct Answer All type of organizations Your Answer

Big type of organizations

Match The Following Question

Correct Answer

Your Answer

Leading companies in this Whizcraft Entertainment sector of event Ltd, Midas Events, management Fountain Head

Whizcraft Entertainment Ltd, Midas Events, Fountain Head

Problems faced by event management industry

In addition to the entertainment tax, an event management company is also required to pay service tax

In addition to the entertainment tax, an event management company is also required to pay service tax

Areas of operations in event management

Celebrity management, television events

Celebrity management, television events

Definition of event management

Events are the Events are the occurrences designed for occurrences designed for marketing interests marketing interests

Select The Blank

Question

If you don't know what you want to achieve, don't call in the ________. Correct Answer Consultant Your Answer

Subordinate

True/False Question

Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question Name the books on management written by Peter Drucker. Correct Answer The practice of management , Management, tasks, responsibility , Frontiers of Management Your Answer Frontiers of Management , The practice of management , Management, tasks, responsibility Multiple Choice Single Answer Question Who is primarily known for his Time and motion studies? Correct Answer Frank Gilberth Your Answer

F.W.Taylor

Multiple Choice Single Answer Question What is the set-up of an organization? Correct Answer Relationships Your Answer

Communication

True/False Question

The Indian consumer does not see shopping as an end in itself.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question The major books on social and political analysis by Peter Drucker are : Correct Answer The future of industrial man , The age of discontinuity , Drucker on Asia

Your Answer

The future of industrial man , The age of discontinuity , Drucker on Asia

Multiple Choice Single Answer Question What can act as a self-regulation enabler? Correct Answer Audit Your Answer

Planning report

True/False Question

Demand forecast is one of the popular forecasts.

Correct Answer True Your Answer

True

Multiple Choice Single Answer Question Of which kind of advertising is event a form? Correct Answer interactive Your Answer

related

Select The Blank Question General Insurance corporation was nationalized in________. Correct Answer 1972 Your Answer

1971

Select The Blank Question Different rates are levied by different states for ________ tax. Correct Answer entertainment Your Answer

entertainment

Select The Blank Question Morale is the term usually applied to armed forces during war time and athletics teams. It refers to team spirit and ________ of people for a common purpose. Correct Answer togetherness Your Answer

confidence

Multiple Choice Multiple Answer

Question

Steps to be taken into consideration while whistle blowing are:

Correct Answer examining your motives , verifying and documenting your information , sticking to the facts Your Answer examining the organizational environment , examining your motives , verifying and documenting your information , sticking to the facts True/False Question

Actuary is one who specializes in the mathematics of insurance.

Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question Few of the benefits of direction are Correct Answer ensures stability and balance , secures employees co-operation , facilitates change in organisation Your Answer ensures stability and balance , secures employees co-operation , facilitates change in organisation Select The Blank Question A method of grouping the business of a multi-business corporation, which helps in strategic planning, is ________. Correct Answer scientific Your Answer

strategic

Multiple Choice Multiple Answer Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer Absenteeism , No. of accidents , Grievances Your Answer

Absenteeism , Grievances

Select The Blank Question The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer Consequentialism Your Answer

Subjectivism

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self-confidence , Lack of professional management

Your Answer

Right successor , Lack of professional management

Multiple Choice Single Answer Question The important point to be noted under the definition of learning organizations is Correct Answer Development of collective as well as individual learning Your Answer

Development of collective as well as individual learning

Multiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer Order Your Answer

Decision

Multiple Choice Single Answer Question Where is the attack on business families coming from Correct Answer Transnationals Your Answer

Transnationals

Multiple Choice Single Answer Question What does decoding mean ? Correct Answer Message interpretation Your Answer

Message interpretation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Some tips for improving written communication would be Correct Answer Use simple words and phrases , Use short and familiar words , Avoid unnecessary words Your Answer Use short and familiar words , Avoid unnecessary words , Use simple words and phrases True/False Question Indian business families are still avoiding joint ventures and tie-ups. Correct Answer False Your Answer False Select The Blank Question Maharishi Institute of Management has ________ centres in India and abroad. Correct Answer 18 Your Answer 20 Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘Donell Your Answer Koontz & O ‘Donell Multiple Choice Single Answer Question This is one of the good control system where the system should confirm to the nature and needs of the activity or position sought to be controlled Correct Answer Suitability Your Answer Corrective Match The Following Question Correct Answer Your Answer Decision-making These are the first step leading to the attainment of objectives. This is a choice whereby a person form a conclusion about a situation Forecasting These are the goals established towards which the organisation activities are directed These are tomorrow's expectation, based on yesterday's achievements and today's plans. Planning These are specific required action or non-actions, allowing no discretion These are the first step leading to the attainment of objectives.

Objectives These are tomorrow's expectation, based on yesterday's achievements and today's plans. These are the goals established towards which the organisation activities are directed Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer Anonymous Your Answer Anonymous Multiple Choice Single Answer Question Indian companies are neither technically nor financially sound, they are always under the threat of Correct Answer Takeovers Your Answer Restructuring Multiple Choice Single Answer Question Of which type of knowledge is science a body of? Correct Answer Organized Your Answer Specific Select The Blank Question ________organizations have systems, mechanisms and processes in place. Correct Answer Learning Your Answer Modern Multiple Choice Multiple Answer Question The different kinds of relationships for selecting the span of control would be : Correct Answer Cross relationship , Direct group , One to one Your Answer One to one , Cross relationship , Direct group Select The Blank Question The process of control is complete only when the organisation take ________ action. Correct Answer corrective Your Answer corrective Match The Following Question Correct Answer Your Answer Management Creative Profession Professional Manager Dynamic Dynamic

Art Skill Creative Code of Conduct Profession Science Predictive Power Science Skill Multiple Choice Single Answer Question Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct planning ? Correct Answer Forecasting Your Answer Forecasting Multiple Choice Single Answer Question How many rules govern Indian and Foreign insurance companies? Correct Answer 12 Your Answer 13 True/False Question According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised in order to get the maximum output for them. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Research into the average Indian buying habits have brought about the following facts Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Your Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Select The Blank Question Peter Durcker's classic book is known as 'The ________ of management'. Correct Answer Practice Your Answer Practice Multiple Choice Multiple Answer Question The names of the experts who have given recent contribution to management are: Correct Answer William Ouchi , W.Edward Deming , Peter F.Drucker Your Answer William Ouchi , Elton Mayo , W.Edward Deming Multiple Choice Single Answer Question Motivating a worker is to create a need and what else on the part of a worker to better his present performance.

Correct Answer Desire Your Answer Devotion Multiple Choice Multiple Answer Question Empathy is particularly important today as a component of leadership for the following Correct Answer rapid pace of globalisation , increasing use of teams , growing need to retain talent Your Answer rapid pace of globalisation , increasing use of teams , growing need to retain talent True/False Question Correction of deviations is the point at which control can be seen as a part of the whole system of management and can be related to other managerial functions. Correct Answer True Your Answer True True/False Question Decision-making is a primary part of the managerial process. Correct Answer True Your Answer True Multiple Choice Single Answer Question What does Maslow propound about the five needs ? Correct Answer Hierarchy Your Answer Levels Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer Peter Drucker Your Answer Peter Drucker Select The Blank Question ________is at the core of corporate governance. Correct Answer trust Your Answer audit Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are : Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo Your Answer Max Weber , Vilfredo Pareto , Elton Mayo Multiple Choice Multiple Answer Question The service sector has grown because of reasons mentioned below

Correct Answer tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , technology no longer gives a competitive edge to manufacturing activities in the global scenario , as income increases, consumer demands for services increase faster than those for goods Your Answer tendency of distributing specialized knowledge and technology capital for labour in the manufacturing industry , as income increases, consumer demands for services increase faster than those for goods , a change in customer demand pattern from traditional to modern, global stds True/False Question The financial structure is not one of the five channels of corporate governance. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include, Correct Answer ideation , encoding , transmission Your Answer ideation , encoding , transmission True/False Question The service sector has not corporatised itself. Correct Answer False Your Answer False Multiple Choice Single Answer Question The service sector has expanded relentlessly in the past decades. Which of the following events gave it pre-eminence? Correct Answer explosion of information technology Your Answer explosion of information technology Select The Blank Question Actuary is one who specializes in the________of insurance. Correct Answer mathematics Your Answer science Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self confidence , Lack of professional management Your Answer Right successor , Stumbling self confidence , Lack of professional management Multiple Choice Multiple Answer Question The various departments that an event management company will have are

Correct Answer creative , production , client servicing Your Answer creative , production , client servicing Select The Blank Question High morale is likely to be associated with superior motivation and low morale with ________, and a lack of drive. Correct Answer frustration Your Answer stress Select The Blank Question Loyalty to the________should occupy the place before loyalty to the organization. Correct Answer country Your Answer society Multiple Choice Multiple Answer Question The qualities that matter for International teamwork are, Correct Answer Mutual respect , Sense of time , Team spirit Your Answer Mutual respect , Sense of time , Team spirit Select The Blank Question In an organisation the reports that are in the form of graphs, tables etc, are called ________ Correct Answer statistical reports Your Answer statistical reports True/False Question It is said that always lines of communication should be open. Correct Answer True Your Answer True True/False Question MBO method has been evolved by Peter Drucker (1955). Correct Answer True Your Answer True Select The Blank Question Consultants must conduct diagnosis to redefine ________. Correct Answer Problem Your Answer Projects Multiple Choice Single Answer Question The Indian retail sector is behind Taiwan although its retail industry is estimated to be around $40 billion only, this is because of its Correct Answer 81% penetration Your Answer 60% penetration

True/False Question Event management has to pay only entertainment tax not the service tax. Correct Answer False Your Answer True True/False Question Service sector in India dominates half of our national income. Correct Answer True Your Answer True Select The Blank Question The purpose of life is to raise from ________ to rajas Correct Answer Tamas Your Answer Tamas Multiple Choice Single Answer Question "The structure of consumer demand in India is like an iceberg". What is the rationale behind this statement? Correct Answer we see only parts of ready potential on the surface Your Answer we see only parts of consumers on the surface

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

pp5

Multiple Choice Single Answer Question Professional managers help organizations in chalking out which type of strategies? Correct Answer Corporate Your Answer Corporate Multiple Choice Multiple Answer Question Features of Management are as follows Correct Answer goal oriented , universal , continuous process Your Answer goal oriented , universal , continuous process Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge/ information from Correct Answer economics , maths , psychology Your Answer economics , maths , psychology Multiple Choice Multiple Answer Question The external environmental factors that influence management are Correct Answer economic changes , political , technological Your Answer economic changes , political , technological Multiple Choice Multiple Answer Question Management is the combination of Correct Answer arts , science , profession Your Answer arts , science , profession Multiple Choice Multiple Answer Question The features of art is as follows Correct Answer skill , knowledge , creativity Your Answer skill , knowledge , creativity Multiple Choice Multiple Answer Question Any discipline to be called as profession must fulfill the following conditions Correct Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Your Answer requires definite period of learning , centralized rule making authority , enforceable code of conduct Match The Following Question Correct Answer Your Answer Management can be applied everywhere Management is universal Management is universal Management is dynamic Changes as per time Changes as per time Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager Knowledge based decision-making. Instead of intuition Instead of intuition Professional managers may have only salary-stake Question of accountability of Performance Question of accountability of Performance Match The Following

Question Correct Answer Your Answer Art Skill Skill Code of Conduct Profession Profession Predictive Power Science Science Management Creative Dynamic Professional Manager Dynamic Creative True/False Question Revenue model is a challenge in the service sector. Correct Answer True Your Answer True Multiple Choice Single Answer Question The contribution of the service sector to GDP has been less than proportionate to Correct Answer employment Your Answer employment Select The Blank Question The scope for retailing in India is great as it is dominated by the________. Correct Answer unorganized sector Your Answer unorganized sector True/False Question Focus on savings and high bargaining interests of the consumer is an obstacle in retail development in India. Correct Answer True Your Answer True Select The Blank Question Events are occurrences designed for ________ interests. Correct Answer marketing Your Answer marketing Multiple Choice Single Answer Question Which of the following is not an area of operation of event management? Correct Answer banking Your Answer banking Multiple Choice Multiple Answer Question Name the leading event management companies in India Correct Answer Midas , Pinnacle , Wizcraft Your Answer Midas , Pinnacle , Wizcraft True/False Question Foreign insurance companies can appoint majority directors on the company board. Correct Answer False Your Answer False Multiple Choice Single Answer Question Life Insurance Corporation was nationalized by merging how many private insurance

companies? Correct Answer 245 Your Answer 245 Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companies Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Multiple Answer Question The objectives in corporate governance are Correct Answer growth , stability , shareholders value maximization Your Answer growth , stability , shareholders value maximization Select The Blank Question Individuals are encouraged to develop________,to speak out, to challenge actions. Correct Answer ideas Your Answer ideas Select The Blank Question Learning from mistakes is often more powerful than learning from________. Correct Answer Success Your Answer Success Multiple Choice Single Answer Question What criterion is that which the SBU must meet which is neither too large nor too small? Correct Answer Proper size Your Answer Proper size Multiple Choice Single Answer Question What is the authority for the SBU which is delegated to each person heading it, and can adapt quickly to any environmental change? Correct Answer Decision-making Your Answer Decision-making Multiple Choice Single Answer Question Intelligence quotient is the measurement of one's ? Correct Answer Intelligence Your Answer Intelligence True/False Question Decreased productivity is a cost of low IQ. Correct Answer False Your Answer False Select The Blank

Question Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer Self-Motivated Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are : Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo Your Answer Max Weber , Vilfredo Pareto , Elton Mayo Multiple Choice Multiple Answer Question Under McKinsey's 7 S model, the soft S's are: Correct Answer Style , Staff , Skills Your Answer Style , Staff , Skills True/False Question Unity of command means that employees should receive orders from one superior only. Correct Answer True Your Answer True True/False Question W.Edward Deming introduced quality control in Japan. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The characteristics of knowledge worker would be Correct Answer egoistic , right conscious Your Answer egoistic , right conscious Select The Blank Question The purpose of life is to raise from ________ to rajas Correct Answer Tamas Your Answer Tamas Select The Blank Question It is said that waking and dream world are both illusions, according to vedanta world as ________. Correct Answer Maya Mithya Your Answer Maya Mithya Multiple Choice Single Answer Question Successful consultants should promote their consultancy through what ? Correct Answer Network Your Answer Network Multiple Choice Multiple Answer Question Under the role of management consultant, consultant acts as a Correct Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer Flexible Your Answer Continuous

Multiple Choice Multiple Answer Question The process of forecasting is based on Correct Answer Future trends , Current analysis , Past performance Your Answer Future trends , Current analysis , Past performance True/False Question Demand forecast is one of the popular forecasts. Correct Answer True Your Answer True Select The Blank Question Advantage of delegation of authority results in prompt ________. Correct Answer Decision-making Your Answer Decision-making True/False Question Delegation and decentralization are closely related to each other. Correct Answer True Your Answer True True/False Question the heart of administration is the directing function. Correct Answer True Your Answer True Select The Blank Question Maintaining discipline and ________ those who perform properly, is an element of direction. Correct Answer controlling Your Answer rewarding Select The Blank Question Managerial function of control is the ________ and correction of performance of various activities. Correct Answer measurement Your Answer measurement Multiple Choice Single Answer Question Which modern trend calls for systematic attempt at controlling ? Correct Answer Decentralisation Your Answer Decentralisation Multiple Choice Single Answer Question "Control maintains the equilibrium between ends and means, output and efforts' by according to Correct Answer Peter Drucker Your Answer Peter Drucker

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Some of the popular forecasts are Correct Answer Specific industry forecast , Demand forecast , Sales forecast Your Answer Demand forecast , Sales forecast , Specific industry forecast Select The Blank Question There are ________ forces of competition. Correct Answer Five Your Answer

Five

Multiple Choice Single Answer Question What is the fundamental tool employed by managers in directing their subordinates ? Correct Answer Order Your Answer

Order

Match The Following Question Definition of Management

Correct Answer

Your Answer

Management is management of men, money, machinery, materials and information

Management is management of men, money, machinery, materials and information

Koontz and O'Donell

Peter Drucker

Appley L

Management is the creation and maintenance of internal environment in an enterprise Management is a multipurpose organ that manages a business, manages workers and work Management is management of people and not the direction of things

Management is the creation and maintenance of internal environment in an enterprise Management is a multipurpose organ that manages a business, manages workers and work Management is management of people and not the direction of things

Multiple Choice Single Answer Question Whose feelings and difficulties should the manager know for direction to become effective ? Correct Answer Subordinates Your Answer

Subordinates

Select The Blank Question ________means that private and foreign investors can participate in the Indian Insurance Sector. Correct Answer Liberalization Your Answer Liberalization Multiple Choice Multiple Answer Question The old control techniques which were used through years are Correct Answer Unity of policies , break-even analysis , budgetary control Your Answer Unity of policies , break-even analysis , budgetary control Multiple Choice Single Answer

Question

How many event management companies are there in Pune? Correct Answer 215 Your Answer

215

Multiple Choice Multiple Answer Question Objectives can be classified as Correct Answer On the basis of time , On the basis of functions , On the basis of levels Your Answer On the basis of time , On the basis of functions , On the basis of levels True/False Question

Management is the combination of Arts, Science and profession. Correct Answer True Your Answer

True

True/False Question

Good competitive skills are a potential external opportunity of learning organizations Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question Under the kinds of motivation, employees are different individually yet, they all want the following things from the job. Correct Answer Job security , Congenial associates , Fair wages Your Answer

Job security , Congenial associates , Fair wages

True/False Question

Fast food chains are not a corporatised service.

Correct Answer False

Your Answer

False

True/False Question

Management is always defined as dynamic, universal, ever-changing subject. Correct Answer True Your Answer

True

Multiple Choice Single Answer Question Planning is mainly concerned with looking ahead in the future, what is it that provides the necessary raw material for correct planning ? Correct Answer Forecasting Your Answer

Forecasting

Select The Blank Question ________establishes, cause and effect relationship. Correct Answer science Your Answer

science

Multiple Choice Multiple Answer Question Fredrick Winslow Taylor's Mechanism of scientific management includes, Correct Answer Scientific task setting , Planning task setting , Standardization of tools Your Answer Scientific task setting , Planning task setting , Standardization of tools Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge from Correct Answer Psychology , Economics , Maths Your Answer Psychology , Economics , Maths

Multiple Choice Single Answer Question To which practice is the term "corporate governance" given? Correct Answer Management Your Answer

Management

Multiple Choice Single Answer Question The important point to be noted under the definition of learning organizations is Correct Answer Development of collective as well as individual learning Your Answer

Development of collective as well as individual learning

Multiple Choice Single Answer Question According to Dr. Chakraborty's in his model II, he advocates and gives preference to Correct Answer Wisdom worker Your Answer

Wisdom worker

True/False Question

Under pre-requisites of planning performance budgeting is meaningful without control. Correct Answer False Your Answer

False

Multiple Choice Single Answer Question Which famous management consultancy first adopted the 7 S model? Correct Answer McKinsey & Co. Your Answer

McKinsey & Co.

Select The Blank Question Many families were running the business with a law ________ stake of 15% to 20%. Correct Answer Capital

Your Answer

Capital

Select The Blank Question A new sector has emerged in modern times, known as ________ management. Correct Answer event Your Answer

event

Multiple Choice Multiple Answer Question According to Urwick, features of good plan is that which is Correct Answer sample , balanced , flexible Your Answer

sample , balanced , flexible

Select The Blank Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it. Correct Answer Knowledge worker Your Answer

Knowledge worker

Select The Blank Question ________ is effective only in big organizations. Correct Answer Decentralization Your Answer

Decentralization

Select The Blank Question ________ helps in adjusting to uncertainties in assessing work situations and the effective delivery of services even under worst condition. Correct Answer Malleability Your Answer Malleability True/False Question

Financial institutions should maintain a close relationship

to seek a seat on the board. Correct Answer False Your Answer

False

Multiple Choice Single Answer Question This is one of the method of checking performance where many business executives insist on making frequent visits to their plants so that they can see for themselves for real state of affairs Correct Answer Personal observation Your Answer

Personal observation

Multiple Choice Single Answer Question Companies like Godrej, Infosys are arranging which sessions for their employees Correct Answer Yoga Your Answer Yoga Match The Following Question Functional management challenges Corporatization of services Reason for expansion of service sector Service sector is not influenced by this system

Correct Answer

Your Answer

Management Management accounting accounting and taxation and taxation Accountants Accountants Failure to sustain an advantage in manufacturing activities licensing system

Failure to sustain an advantage in manufacturing activities licensing system

Multiple Choice Multiple Answer Question Name the tactics used in the intensity of rivalry amongst

existing competitors. Correct Answer Price competition , Advertising battles , Product introduction Your Answer Price competition , Advertising battles , Product introduction Multiple Choice Single Answer Question Name one of the disadvantages of strategic business units Correct Answer Distortion of information Your Answer

Distortion of information

Select The Blank Question It is said that waking and dream world are both illusions, according to vedanta world as ________. Correct Answer Maya Mithya Your Answer

Maya Mithya

Multiple Choice Multiple Answer Question Name the leading event management companies in India Correct Answer Midas , Pinnacle , Wizcraft Your Answer

Midas , Pinnacle , Wizcraft

Multiple Choice Multiple Answer Question RBI's present report on currency and finance divides the sector into Correct Answer consumer services , Govt. services , producer services Your Answer

consumer services , Govt. services , producer services

True/False Question

Decreased productivity is a cost of low IQ.

Correct Answer False Your Answer

False

Multiple Choice Single Answer Question At which levels of the organization does management exist? Correct Answer Top-level Your Answer

Top-level

Select The Blank Question General Insurance corporation was nationalized in________. Correct Answer 1972 Your Answer

1972

Select The Blank Question Philosophy of scientific management says that science is not a rule of ________. Correct Answer Thumb Your Answer

Thumb

Multiple Choice Multiple Answer Question The components of competitive analysis are : Correct Answer Future goals , Current strategy , Capabilities Your Answer Future goals , Current strategy , Capabilities True/False Question

Human thoughts are classified under Tamas Rajas and Hettwa Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Ethical concepts include: Correct Answer Ethical subjectivism , Consequentialism , Ethics of Virtue

Your Answer

Ethical subjectivism , Consequentialism , Ethics of Virtue

True/False Question

Direction initiates at the bottom level in the organisation and follows to top through the hierarchy. Correct Answer False Your Answer

False

True/False Question

Henry Fayol was born in England.

Correct Answer False Your Answer

False

Score Card

Result for this Assignment Assignment Date

10/01/2006

Number of Correct Questions

41

Number of Skipped Questions

4

Number of Wrong Questions

6

Total Questions attempted

51

Total Marks obtained

90 Out of 100.

Result

Pass

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The service sector has expanded because of the virtual stagnation of the________sector. Correct Answer agricultural Your Answer

agricultural

Select The Blank Question ________ is one of the major barriers to entry. Correct Answer Government policy Your Answer

Government policy

True/False Question

The financial structure is not one of the five channels of corporate governance. Correct Answer False Your Answer

False

True/False Question

Wrong medium of communication is a physical barrier.

Correct Answer False Your Answer

False

Multiple Choice Single Answer Question How many event management companies are there in Pune? Correct Answer 215 Your Answer

215

Multiple Choice Single Answer Question What is proving that it is EQ more than IQ that underpins many of the best decisions. Correct Answer Science Your Answer

Science

True/False Question

The contribution of the service sector to the employment generation has been proportionate. Correct Answer False Your Answer

False

Multiple Choice Single Answer Question What is that the consultant must be able to recognise about the client's future needs ? Correct Answer Vision Your Answer

Vision

Multiple Choice Single Answer Question Name one of the factors that govern the span of management. Correct Answer Type of work Your Answer

Type of co-ordination

Select The Blank Question It is said that, 'Don't follow practices of delegation on ________'. Correct Answer Paper Your Answer

Paper

Multiple Choice Multiple Answer Question What are the common challenges faced by the retail business? Correct Answer Special mindset to develop special strategies , Coping with the change

Your Answer

Special mindset to develop special strategies , Coping with the change

Multiple Choice Multiple Answer Question Steps to be taken into consideration while whistle blowing are: Correct Answer examining your motives , verifying and documenting your information , sticking to the facts Your Answer examining your motives , verifying and documenting your information , sticking to the facts Select The Blank Question The concept of value and the concept of maximization of value are related to________concept of Ethics. Correct Answer Consequentialism Your Answer

Consequentialism

Select The Blank Question ________ thinks that all knowledge is not subjective and he is self-conceit to possess it. Correct Answer Knowledge worker Your Answer

Knowledge worker

Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer

Place

Multiple Choice Multiple Answer Question Few of the management principles given by Henry Fayol are: Correct Answer Division of work , Discipline , Authority and responsibility Your Answer

Division of work , Discipline , Authority and responsibility

Select The Blank Question Latest approach signifies organization has a part of ________ system. Correct Answer Social Your Answer

Social

Select The Blank

Question

Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer

Self-Motivated

True/False Question

Every manager in an organisation gives direction to his subordinates as a superior and receives direction as subordinate from his superior. Correct Answer True Your Answer

True

True/False Question

According to Swami Vivekananda people have intuition or sacred power to face difficult task. Correct Answer True Your Answer

True

True/False Question

Robert Owen was a railroad builder in America.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self-confidence , Lack of professional management Your Answer Right successor , Stumbling self-confidence , Lack of professional management Select The Blank Question Business ethics can be defined as the study of what is________for the business. Correct Answer good and right Your Answer

good and right

Select The Blank Question Services need efficient________, transport roads and power just as much as industry and agriculture. Correct Answer telecom

Your Answer

telecom

Multiple Choice Single Answer Question How many channels are there through which corporate governance may bear on performance? Correct Answer five Your Answer

five

Multiple Choice Single Answer Question The code of conduct for a profession should be Correct Answer Enforceable Your Answer

Enforceable

Multiple Choice Single Answer Question In which type of income class, does the insurance sector have to face the challenge of making insurance a buying priority? Correct Answer lower-middle Your Answer

lower-middle

Multiple Choice Single Answer Question The issues of insider trading can be dealt with by keeping a principle of Correct Answer Disclosed or desist Your Answer

Self-regulation

True/False Question

Gita has nothing to do with leadership in management

Correct Answer False Your Answer

False

Match The Following Question

Correct Answer

Your Answer

Social effectiveness

This component allows you to settle disputes amicably

This component allows you to settle disputes amicably

Alfred Bennet

He is the father of intelligence quotient

He is the father of intelligence quotient

Daniel Goleman

He is an American Behavioural Scientist

He is an American Behavioural Scientist

Empathy

It is a component of It is a component of leadership due to the leadership due to the rapid rapid pace of globalisation pace of globalisation

Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer Anonymous Your Answer

Anonymous

Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria such as Correct Answer having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans Your Answer having a definable group of competitors Multiple Choice Multiple Answer Question Peter Druck er is an expert on : Correct Answer Japanese art , History of technology , History of American statesman Your Answer Japanese art , History of technology , History of American statesman Multiple Choice Multiple Answer Question Name the factors governing the span of management. Correct Answer Ability of the manager , Ability of the employees , Geographic location Your Answer Ability of the employees Match The Following Question

Correct Answer

Your Answer

Unit of command

This means that employees should receive orders from one superior only

This means that employees should receive orders from one superior only

Scalar chain

Chain of superiors from the highest to the lowest ranks

Chain of superiors from the highest to the lowest ranks

Equity

Loyalty, devotion on the part of managers should be there when dealing

Loyalty, devotion on the part of managers should be there when dealing with

with subordinates Esprit De Corps

subordinates

In union there is strength' In union there is strength'

Multiple Choice Single Answer Question At which levels of the organization does management exist? Correct Answer Top-level Your Answer

Top-level

Multiple Choice Multiple Answer Question EQ is born largely in the neurotransmitters if the brains limbic system that governs Correct Answer drives , impulses , feelings Your Answer

drives , impulses , feelings

True/False Question

Indian companies because of confused status have lacked selfconfidence. Correct Answer True Your Answer

True

True/False Question

Event management in India is an ancient activity.

Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question Research into the average Indian buying habits have brought about the following facts Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Your Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer Peter Drucker

Your Answer

Peter Drucker

Select The Blank Question ________ is the ability to sense, understand and effectively apply emotion. Correct Answer Emotional Intelligence Your Answer

Emotional Intelligence

Multiple Choice Multiple Answer Question The different components of EQ would be Correct Answer Self-awareness , Emotional management , empathy Your Answer

Self-awareness , Emotional management , empathy

Select The Blank Question Events like trade fairs are handled by government authorities, for example the biggest concourse under the sun, ________ is again handled by Allahabad Municipal Corporation. Correct Answer Kumbhmela Your Answer

Kumbhmela

Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like Correct Answer underlying technology , the market , the skill Your Answer

underlying technology , the market , the skill

Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companies Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘Donell Your Answer

Koontz & O ‘Donell

PPM LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Brands are associated with lifestyles and people's________. Correct Answer aspirations Your Answer aspirations Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companies Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Single Answer Question Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer Peter Drucker Your Answer Peter Drucker Select The Blank Question Under the types of motivators, non-financial motivators are encouragement, freedom ________. Correct Answer recognition Your Answer recognition Multiple Choice Single Answer Question Management is the combination of Arts, Science and Correct Answer Profession Your Answer Profession Multiple Choice Multiple Answer Question Features of direction would be Correct Answer Pervasive function , Communication , Continuous process Your Answer Pervasive function , Communication , Continuous process Multiple Choice Single Answer Page 1

PPM Question With globalisation moving ahead companies requires strategies like joint ventures for example Correct Answer HDFC - Standard Life Your Answer Kinetic - Honda True/False Question Decision-Making is a process of making a choice of poor alternatives. Correct Answer False Your Answer False Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer Legal True/False Question Henry Fayol was born in England. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Zurich Hero group Hero group ING Group Vyasa Bank Vyasa Bank STANDARD LIFE HDFC HDFC AMP Sanmar Sanmar Multiple Choice Multiple Answer Question Disadvantages of SBUs are Correct Answer Over-emphasis on short term performance , Distortion of information , Dysfunctional competition among divisions Your Answer Dysfunctional competition among divisions , Overemphasis on short term performance , Distortion of information Page 2

PPM Select The Blank Question The ________ appeared in the book, In search of Excellence. Correct Answer 7 S model Your Answer 7 S model True/False Question Learning organizations must adopt processes that encourage interaction across boundaries Correct Answer True Your Answer True Select The Blank Question ________ learning requires skills for sharing information and knowledge, particularly implicit knowledge, assumptions and benefits that are traditionally beneath the surface. Correct Answer Collective Your Answer Collective Multiple Choice Single Answer Question Management is not just a Correct Answer Process Your Answer Process Multiple Choice Single Answer Question Management is Correct Answer Multidisciplinary Your Answer Interactive Match The Following Question Correct Answer Your Answer Management requires learning Art requires knowledge Art requires knowledge Science is developed Over a period of time Over a period of time Management as a discipline Has no centralized rule-making authority Has no centralized rule-making authority Management is a multipurpose organ That manages a business That manages a business Page 3

PPM Management is understood by performance Management is what management does Management is what management does Multiple Choice Single Answer Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O `Donell Your Answer Koontz & O `Donell Multiple Choice Multiple Answer Question The activities of the communicator while communicating a message will include, Correct Answer ideation , encoding , transmission Your Answer ideation , encoding , transmission Multiple Choice Single Answer Question How many central ideas are associated with consequentialism? Correct Answer Two Your Answer Two Multiple Choice Single Answer Question Which law states that 'you get what you deserve and not what you desire' Correct Answer Law of destiny Your Answer Law of destiny True/False Question Fast food chains are not a corporatised service. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like Correct Answer underlying technology , the market , the skill Your Answer underlying technology , the market , the skill Page 4

PPM Multiple Choice Multiple Answer Question The potential external opportunities faced by an organization are Correct Answer falling trade barriers , additional customer groups , faster market groups Your Answer additional customer groups , faster market groups , falling trade barriers True/False Question A budget as a plan of statement of expected results is expressed in numerical terms. Correct Answer True Your Answer True Select The Blank Question A set of actions that you start with and must maintain is also called as ________. Correct Answer Strategy Your Answer Strategy Multiple Choice Single Answer Question Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer Anonymous Your Answer Anonymous True/False Question Direction initiates at the bottom level in the organisation and follows to top through the hierarchy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question A procedure has the following advantages Correct Answer ensures uniformity of action , increases coordination , provides good standard for the manage Your Answer ensures uniformity of action , increases coordination , provides good standard for the manage Multiple Choice Single Answer Question What would be the percentage of equity participation Page 5

PPM under the rules governing foreign companies? Correct Answer 0.26 Your Answer 0.26 Multiple Choice Multiple Answer Question Characteristics of formal organization are : Correct Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations Your Answer Arbitrary structure , Predetermined objectives and policies , Well defined rules and regulations Select The Blank Question Control, like other elements of management process has to be ________ and not an emergency operation Correct Answer continuous Your Answer continuous Select The Blank Question Different rates are levied by different states for ________ tax. Correct Answer entertainment Your Answer entertainment Multiple Choice Single Answer Question Of which type of knowledge is science a body of? Correct Answer Organized Your Answer Organized Multiple Choice Multiple Answer Question Future of Insurance sector would be Correct Answer new players taking over the market , improved customer service , strong hold of nationalized players Your Answer new players taking over the market , improved customer service , strong hold of nationalized players Multiple Choice Single Answer Question Planning is based on future conditions which are dynamic, hence it is said to be Correct Answer Flexible Your Answer Flexible Select The Blank Page 6

PPM Question Organization as an establishment is considered as the ________ aspect of an enterprise. Correct Answer Physical Your Answer Physical Multiple Choice Single Answer Question The model presented by Dr. Chakraborty shows that Indian thought has a keynote, that is Correct Answer Balance Your Answer Brain Multiple Choice Single Answer Question What is one of the most significant inhibitors in customer preference while purchasing perishable items in retail? Correct Answer proximity of markets Your Answer proximity of markets Multiple Choice Single Answer Question To which environment is learning environment adaptive? Correct Answer External Your Answer External Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer Place Multiple Choice Multiple Answer Question Name the flagship companies under the group of "Aditya Birla" Correct Answer Hindalco , Indo-Gulf Fertilizers , Birla Corporation Your Answer Hindalco , Birla Corporation True/False Question "When an insurance policy is sold, a promise is sold". Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The various tools for corporate governance are Page 7

PPM Correct Answer audit , professionalism , proper functioning of the board Your Answer audit , professionalism , proper functioning of the board Multiple Choice Single Answer Question Management is Correct Answer Creative Your Answer Creative ---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Management is said to be the combination of three factors, arts, science and the third is Correct Answer profession Your Answer profession True/False Question Important ingredients of the service industry are labour and knowledge. Correct Answer True Your Answer True Multiple Choice Single Answer Question Management is Correct Answer Creative Your Answer Creative Multiple Choice Single Answer Question Management is not just a Correct Answer Process Your Answer Process Multiple Choice Single Answer Question Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer Peter Drucker Your Answer Peter Drucker Page 8

PPM Multiple Choice Multiple Answer Question The defination of decision involves following characteristics Correct Answer Involves Rationality , Involves Commitment , Involves Mental Process Your Answer Involves Rationality , Involves Commitment , Involves Mental Process Multiple Choice Single Answer Question What is the reason that Indian Business houses were not able to take courageous decisions. Correct Answer stagger or stumbling self-confidence Your Answer stagger or stumbling self-confidence Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer Legal Multiple Choice Multiple Answer Question Budgetary control involves budgets such as Correct Answer sales , production , cash Your Answer sales , production , cash Multiple Choice Single Answer Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O `Donell Your Answer Koontz & O `Donell Multiple Choice Single Answer Question Management is the combination of Arts, Science and Correct Answer Profession Your Answer Profession Multiple Choice Single Answer Question Who proposed the first theory called the hierarchy of needs theory ? Page 9

PPM Correct Answer Abraham Maslow Your Answer Abraham Maslow Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer Place Multiple Choice Multiple Answer Question The family owned businesses like Tata and Birla, also face major fears like Correct Answer Right successor , Stumbling self confidence , Lack of professional management Your Answer Right successor , Stumbling self confidence , Lack of professional management Multiple Choice Single Answer Question What is the other important ingredient of hi-tech service industries, besides labour? Correct Answer knowledge Your Answer knowledge Multiple Choice Multiple Answer Question Application of general management functions to the insurance sector is Correct Answer co-ordinating , controlling , directing Your Answer co-ordinating , controlling , directing Multiple Choice Single Answer Question Which type of transmission of orders help in obtaining linear behaviour ? Correct Answer one-way Your Answer one-way Multiple Choice Single Answer Question One of the key features of services is that they are Correct Answer intangible Your Answer tangible Multiple Choice Single Answer Question The philosophy of Vedanta is compared to which animal in Page 10

PPM the dream of the person, who wakes the dreamer and makes you realise your self discovered reality. Correct Answer Lion Your Answer Leopard Select The Blank Question Different rates are levied by different states for ________ tax. Correct Answer entertainment Your Answer entertainment True/False Question Decentralization would be preferred in large sized units. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The various tools for corporate governance are Correct Answer audit , professionalism , proper functioning of the board Your Answer audit , professionalism , proper functioning of the board True/False Question Good competitive skills are a potential external opportunity of learning organizations Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Knowledge based decision-making. Instead of intuition Instead of intuition Professional managers may have only salary-stake Question of accountability of Performance Question of accountability of Performance Management can be applied everywhere Management is universal Management is universal Page 11

PPM Management is dynamic Changes as per time Changes as per time Manager does not require any specific qualification Anybody can become a manager Anybody can become a manager True/False Question An organization consists of individuals in which their formal roles and structural positions bring them closer. Correct Answer True Your Answer True Select The Blank Question ________ is a flagship company of Aditya Birla Group. Correct Answer Hindalco Grasim Your Answer Hindalco Grasim Select The Blank Question Direction is a ________ function performed by all the managers at all levels of the organisation. Correct Answer managerial Your Answer managerial Multiple Choice Multiple Answer Question The experts who dealt in Behavioral Sciences are : Correct Answer Max Weber , Vilfredo Pareto , Elton Mayo Your Answer Max Weber , Vilfredo Pareto , Elton Mayo Multiple Choice Single Answer Question Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer Anonymous Your Answer Anonymous Multiple Choice Multiple Answer Question Collective learning requires skills for sharing information and knowledge and these key skills are Correct Answer Listening , Mentoring , Observing Your Answer Listening , Observing Select The Blank Page 12

PPM Question The Aditya Birla Group has an insurance tie up with________of Canada. Correct Answer Sun Life Your Answer Sun Life True/False Question Peter Drucker various publications have sold about 5 -6 million copies worldwide. Correct Answer True Your Answer True True/False Question Professional management signifies separation of ownership and management. Correct Answer True Your Answer True Multiple Choice Single Answer Question How many forces of competition are there according to Michael E. Porter? Correct Answer Five Your Answer Five Select The Blank Question ________ is practiced like all other managerial functions at all levels of management Correct Answer All level exercise Your Answer All level exercise Multiple Choice Multiple Answer Question The different kinds of relationships for selecting the span of control would be : Correct Answer One to one , Cross relationship , Direct group Your Answer One to one , Cross relationship , Direct group Multiple Choice Single Answer Question What does office management include? Correct Answer staffing and equipment of the office Your Answer staffing and maintainence True/False Question 'Span of control' is also referred to as span of Page 13

PPM management. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The negative type of motivators will include Correct Answer Fear , Force , Reprimands Your Answer Fear , Force , Reprimands True/False Question It is said that no company is allowed to deal in life and non-life insurance as a single entity. Correct Answer True Your Answer True ---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Henry Fayol was trained as a ________ engineer. Correct Answer Mining Your Answer Mining Multiple Choice Single Answer Question Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer Peter Drucker Your Answer Peter Drucker Multiple Choice Single Answer Question Intelligence quotient is the measurement of one's ? Correct Answer Intelligence Your Answer Intelligence Multiple Choice Multiple Answer Question The factors measuring the morale of the workers and ascertain whether it is increasing or diminishing can be listed as Correct Answer Absenteeism , No. of accidents , Grievances Your Answer Absenteeism , No. of accidents , Grievances Select The Blank Page 14

PPM Question ________ degree of delegation is that in which a superior states a particular task to his subordinates and tells them to investigate on that task and report back. Correct Answer Low Your Answer Low True/False Question Event management in India is an ancient activity. Correct Answer False Your Answer True Multiple Choice Single Answer Question Management is Correct Answer Creative Your Answer Creative Select The Blank Question ________ with sympathy can reduce some of the daily frustrations in organised life and result in better communication. Correct Answer Listening Your Answer Listening Multiple Choice Multiple Answer Question Management is multidisciplinary, it includes knowledge from Correct Answer Psychology , Economics , Maths Your Answer Psychology , Economics , Maths True/False Question It is that top leadership fails to teach the MBO philosophy largely because, very often it is itself not motivated. Correct Answer True Your Answer True Multiple Choice Single Answer Question According to the Consequentialism concept of ethics, an act which does not maximize value Correct Answer is not ethically permissible Your Answer is ethically permissible Multiple Choice Multiple Answer Question Every person has different ways and means of performing Page 15

PPM art, similarly, every individual has different styles of management and these are categorized as Correct Answer Democratic , Autocratic , Beaurocratic Your Answer Democratic , Autocratic , Beaurocratic True/False Question The financial structure is not one of the five channels of corporate governance. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Management requires learning Art requires knowledge Art requires knowledge Science is developed Over a period of time Over a period of time Management as a discipline Has no centralized rule-making authority Has no centralized rule-making authority Management is a multipurpose organ That manages a business That manages a business Management is understood by performance Management is what management does Management is what management does True/False Question Decentralization would be preferred in large sized units. Correct Answer True Your Answer True Multiple Choice Single Answer Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O `Donell Page 16

PPM Your Answer Koontz & O `Donell Multiple Choice Single Answer Question Management is the combination of Arts, Science and Correct Answer Profession Your Answer Profession Multiple Choice Single Answer Question Before calling a consultant what is it that companies must prepare Correct Answer Check list Your Answer Check list True/False Question Posture' and Observance' are not included under the 'yogic' exercises Correct Answer False Your Answer False Multiple Choice Single Answer Question Management is Correct Answer Multidisciplinary Your Answer Multidisciplinary Select The Blank Question The concept of corporate governance has been attracting________in India. Correct Answer public attention Your Answer public attention Select The Blank Question ________ are at a minimum where the morale is high. Correct Answer Grievances Your Answer Grievances Multiple Choice Multiple Answer Question Functional authority works only when, Correct Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Your Answer Assignment is clarified , The subordinates are allowed to participate , Feedback control is established Page 17

PPM Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer Legal Select The Blank Question Producer services are trade,________communication and financial services. Correct Answer transport Your Answer transport Multiple Choice Single Answer Question Govt. services would essentially entail Correct Answer social goods and public administration Your Answer social goods and public administration Multiple Choice Single Answer Question Which of the following is not an area of operation of event management? Correct Answer banking Your Answer banking True/False Question 'Span of control' is also referred to as span of management. Correct Answer True Your Answer True True/False Question According to Theory Y, people lack self-motivation and require to be externally controlled and closely supervised in order to get the maximum output for them. Correct Answer False Your Answer False Select The Blank Question Being ________ requires high level of optimism and persistence despite rejection. Correct Answer Self-Motivated Your Answer Self-Motivated Page 18

PPM Multiple Choice Single Answer Question Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer Anonymous Your Answer Anonymous Multiple Choice Single Answer Question The important point to be noted under the definition of learning organizations is Correct Answer Development of collective as well as individual learning Your Answer Development of collective as well as individual learning Multiple Choice Multiple Answer Question The characteristics of knowledge worker would be Correct Answer egoistic , right conscious Your Answer egoistic , right conscious Multiple Choice Multiple Answer Question Under McKinsey's 7 S model, the soft S's are: Correct Answer Style , Staff , Skills Your Answer Style , Staff , Skills Multiple Choice Multiple Answer Question Research into the average Indian buying habits have brought about the following facts Correct Answer they prefer to pay in cash , they like to touch and feel the merchandise , they want attention to be given to all members of their group Your Answer they prefer to pay in cash , they like to touch and feel the merchandise Multiple Choice Multiple Answer Question Select the guidelines for effective decision making. Correct Answer Involve subordinates in decision making process , Evaluate the results , Adopt a diagnostic approach to decision making Your Answer Adopt a diagnostic approach to decision making , Involve subordinates in decision making process , Evaluate the results Page 19

PPM Multiple Choice Multiple Answer Question Elements of effective control are Correct Answer Understandable , Corrective , Flexible Your Answer Understandable , Corrective , Flexible Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer Place Multiple Choice Multiple Answer Question Under the role of management consultant, consultant acts as a Correct Answer Motivator , Leader , Counselor Your Answer Motivator , Leader , Counselor Multiple Choice Single Answer Question Management is not just a Correct Answer Process Your Answer Process ---------------------------------------------------------------------LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Some of the popular forecasts are Correct Answer Demand forecast , Sales forecast , Specific industry forecast Your Answer Demand forecast , Sales forecast Match The Following Question Correct Answer Your Answer Oral Communication Frequently used by supervisors at the shop floor and by middle level managers Frequently used by supervisors at the shop floor and by middle level managers Selective Perception In communication this means that they hear what they want to hear and ignore other information In communication this means that they hear what they want to hear and ignore other information Page 20

PPM Semantic Distortion This type of communication is said to be deliberate or accidental This type of communication is said to be deliberate or accidental Secrecy There is a large amount of information which is withheld bec' it will cause jealousy There is a large amount of information which is withheld bec' it will cause jealousy Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer Place Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer Legal True/False Question In delegation a superior transfer some duties and responsibilities to his subordinates. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question In the insurance sector the rules governing the foreign companies Correct Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Your Answer are 26% of equity participation , affect only special resolutions , do not appoint majority directors on the company board Multiple Choice Multiple Answer Question The tools and techniques used in learning organizations are Correct Answer creativity, brainstorming , observing outcomes , reframing knowledge Page 21

PPM Your Answer creativity, brainstorming , observing outcomes , reframing knowledge True/False Question Learning organizations must adopt processes that encourage interaction across boundaries Correct Answer True Your Answer False Multiple Choice Multiple Answer Question Corporate governance aims at Correct Answer better transparency , ethics , accountability Your Answer better transparency , ambiguity Multiple Choice Multiple Answer Question Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions as a source of Correct Answer information , trust , human energy Your Answer information , trust , human energy Multiple Choice Multiple Answer Question Every person has different ways and means of performing art, similarly, every individual has different styles of management and these are categorized as Correct Answer Democratic , Autocratic , Beaurocratic Your Answer Democratic , Subjective , Beaurocratic True/False Question The service sector has not corporatised itself. Correct Answer False Your Answer False Multiple Choice Single Answer Question What is it when you are feeling and being in touch with subtle feeling about things ? Correct Answer Self awareness Your Answer Self awareness True/False Question Management has been defined as the creation and direction of the internal environment in an enterprise Page 22

PPM Correct Answer False Your Answer False Multiple Choice Single Answer Question Who is primarily known for his Time and motion studies? Correct Answer Frank Gilberth Your Answer Frank Gilberth Multiple Choice Multiple Answer Question The products that are grouped under strategic business units share common factors, like Correct Answer underlying technology , the market , the skill Your Answer underlying technology , the market , the skill True/False Question Important ingredients of the service industry are labour and knowledge. Correct Answer True Your Answer True Select The Blank Question Charles Babbage built the first prototype of modern ________. Correct Answer Computers Your Answer Computers Select The Blank Question The four A's of the service section are acceptability,________, affordability, availability. Correct Answer awareness Your Answer accountability True/False Question Management is promotional Correct Answer False Your Answer False Multiple Choice Single Answer Question The issues of insider trading can be dealt with by keeping a principle of Correct Answer Disclosed or desist Your Answer Vision and mission Page 23

PPM Multiple Choice Single Answer Question Management is Correct Answer Creative Your Answer Creative True/False Question Management manages a manager and manages machines and workers Correct Answer False Your Answer True True/False Question Management is the combination of Arts, Science and profession. Correct Answer True Your Answer True Multiple Choice Single Answer Question Who said, "Management is a multiple organ that manages a business, manages a manager and manages workers and work"? Correct Answer Peter Drucker Your Answer Peter Drucker Select The Blank Question The service sector has expanded because of the virtual stagnation of the________sector. Correct Answer agricultural Your Answer production Multiple Choice Single Answer Question Before calling a consultant what is it that companies must prepare Correct Answer Check list Your Answer Check list True/False Question Good competitive skills are a potential external opportunity of learning organizations Correct Answer False Your Answer True Page 24

PPM True/False Question The strategic factor in social integration is the development and selection of leaders. Correct Answer True Your Answer True True/False Question Communication in industry is a phase both of organisation and moral building. Correct Answer True Your Answer True Select The Blank Question Organization as an establishment is considered as the ________ aspect of an enterprise. Correct Answer Physical Your Answer Physical Multiple Choice Single Answer Question Successful consultants should promote their consultancy through what ? Correct Answer Network Your Answer Network Select The Blank Question ________organizations have systems, mechanisms and processes in place. Correct Answer Learning Your Answer Learning Multiple Choice Multiple Answer Question The characteristics of a good consultant should be Correct Answer Good communication skill , Team spirit , Cosmopolitan outlook Your Answer Team spirit , Good communication skill Select The Blank Question Henry Fayol finds ________ and responsibility to be related, with the latter arising from the former. Correct Answer Authority Your Answer Division Page 25

PPM Multiple Choice Single Answer Question A vision statement should have which option among the following components. Correct Answer Precise and objective Your Answer Precise and objective Match The Following Question Correct Answer Your Answer Management requires learning Art requires knowledge Art requires knowledge Science is developed Over a period of time Over a period of time Management as a discipline Has no centralized rule-making authority Has no centralized rule-making authority Management is a multipurpose organ That manages a business That manages a business Management is understood by performance Management is what management does Management is what management does Select The Blank Question Different rates are levied by different states for ________ tax. Correct Answer entertainment Your Answer entertainment Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria such as Correct Answer having a definable group of competitors , having a mission similar to other SBUs , preparing its own integrated plans Your Answer having a definable group of competitors , having its own mission and goals , preparing its own integrated plans Multiple Choice Single Answer Question Who said, "Management is the creation and maintenance of internal environment in an enterprise, where individuals working in Page 26

PPM groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O `Donell Your Answer Koontz & O `Donell Multiple Choice Multiple Answer Question International consultancy is said to be Correct Answer Glamorous , Challenging , Trendy Your Answer Glamorous , Challenging , Trendy Select The Blank Question The Aditya Birla Group has an insurance tie up with________of Canada. Correct Answer Sun Life Your Answer Sun Life Multiple Choice Single Answer Question Who said, "Management is management of Men, Money, Machinery Materials and Information?" Correct Answer Anonymous Your Answer Anonymous Multiple Choice Single Answer Question Which ethical factor argues that there is no universal set of principles by which to judge mortality? Correct Answer Ethical Relativism Your Answer Ethical Relativism

Page 27

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer Anonymous Your Answer

Anonymous

Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘Donell Your Answer

Koontz & O ‘Donell

Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer Peter Drucker Your Answer

Peter Drucker

Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer

Place

Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer

Legal

Multiple Choice Single Answer Question Who called for scientific selection of workers and stressed the need for training? Correct Answer Henry L. Gantt Your Answer

Henry L. Gantt

True/False Question

Henry Fayol was born in England.

Correct Answer False Your Answer

True

True/False Question

There are four hard ‘ S’s in the 7 S Model.

Correct Answer False Your Answer

True

Multiple Choice Multiple Answer Question Essentials of a good plan are Correct Answer must be continuous , should be time bound , must motivate people Your Answer must be continuous , should be time bound , must motivate people Multiple Choice Multiple Answer Question Factors determining decentralization of authority Correct Answer uniformity of policy , desire for independence , control techniques Your Answer uniformity of policy , desire for independence , control techniques True/False Question

If you want it done right, do it yourself, is a fallacy

Correct Answer True Your Answer

False

Multiple Choice Multiple Answer Question Basic elements of control would be Correct Answer setting standards of performance , measurement of performance , comparison of performance with standard of performance Your Answer setting standards of performance , measurement of performance , comparison of performance with standard of performance Multiple Choice Single Answer Question Without an efficient what can, direction not be fully effective? Correct Answer Control Your Answer

Motivation

Multiple Choice Multiple Answer Question The new techniques of control which has emerged are

Correct Answer management audit , Critical path method , Programme evaluation and review technique Your Answer management audit , Critical path method , Programme evaluation and review technique Multiple Choice Multiple Answer Question Elements of direction are Correct Answer maintaining discipline , motivation of subordinates , rewarding good performance Your Answer maintaining discipline , motivation of subordinates , rewarding good performance Multiple Choice Single Answer Question Co-ordination should not be what? Correct Answer Rigid Your Answer

Restricted

Match The Following Question Leadership is a process of influencing whom?

Correct Answer

Your Answer

People

People

What type of influences Negative do hard-boiled autocrats use?

Negative

The leader who gives little or no direction is called?

Laissez-Faire

Laissez-Faire

What do you invite when Dissent your people are afraid to speak out?

Dissent

Who should Leaders trust?

Subordinates.

Subordinates.

Multiple Choice Single Answer Question Employees will be judged on how they will meet or exceed which well-defined criteria? Correct Answer Performance Your Answer

Goals

Multiple Choice Multiple Answer Question The lack of communication leads to Correct Answer information gap , disintegration , deviation from performance Your Answer True/False

information gap , disintegration , deviation from performance

Question

Information gaps create a communication barrier.

Correct Answer True Your Answer

True

Multiple Choice Multiple Answer Question The following are the services which are corporatized Correct Answer banking , insurance , hospitals Your Answer

banking , insurance , hospitals

Multiple Choice Single Answer Question What type of industry is event management in India? Correct Answer One Off Your Answer

Multiple Off

True/False Question

International artists performance in India is diminishing in recent times. Correct Answer False Your Answer

False

Multiple Choice Multiple Answer Question The channels through which corporate governance may bear on performance are Correct Answer managerial incentives , disciplining , corporate restructuring Your Answer

managerial incentives , disciplining

Match The Following Question

Correct Answer

Your Answer

Ethics is concerned with And right for society what is good

And right for society

Business ethics can thus As the study of what is be defined good and right for the business

As the study of what is good and right for the business

Ethical relativism argues by which to judge that there is no universal morality set of principles

by which to judge morality

Virtual acts are done willfully

And not by chance

And not by chance

Determine the type of wrongdoing involved

And to whom it should be And to whom it should be reported reported

Multiple Choice Single Answer Question What type of ethics emphasize that all mature persons have adequate capacity to reason? Correct Answer Deontological ethics Your Answer

Deontological ethics

Multiple Choice Multiple Answer Question Key ethical principles include the following Correct Answer fulfilling commitments , caring and compassion , being accountable for decision Your Answer fulfilling commitments , caring and compassion , being accountable for decision True/False Question

Ethical problems result in dilemmas for business managers.

Correct Answer True Your Answer

True

Multiple Choice Single Answer Question What requires a high level of optimism and persistence despite rejection? Correct Answer Self Motivation Your Answer

Self Motivation

True/False Question

EQ was first brought to attention by Benott Simon .

Correct Answer False Your Answer

False

True/False Question

A wisdom worker is one who focuses on self-control.

Correct Answer True Your Answer

False

Multiple Choice Single Answer Question For survival Indian business families are raising their capital to which zone? Correct Answer Comfort Your Answer

Safe

Multiple Choice Multiple Answer

Question

The liberalization and globalization has lead to restructuring of industry through Correct Answer merger , outsourcing , downsizing Your Answer

merger , outsourcing , division

True/False Question

Morale is a state of mind and emotions affecting the attitude to work. Correct Answer True Your Answer

True

Select The Blank Question ________ is a scientific process of looking ________, which is based on past performance Correct Answer Forecasting Your Answer

Forecasting

Correct Answer forward Your Answer

forward

Select The Blank Question ________ is a continuous activity in which the ________ are instructed to carry out the particular assignment. Correct Answer Training Your Answer

Training

Correct Answer subordinates Your Answer

subordinates

Select The Blank Question One of the ________ of direction is of ________ communication. Correct Answer principles Your Answer

principles

Correct Answer effective Your Answer

effective

Select The Blank Question By putting inter-dependent ________ under one ________ coordination is ensured. Correct Answer units Your Answer

units

Correct Answer boss Your Answer

Owner

Select The Blank Question ________ divide work into specialized ________. Correct Answer Managers Your Answer

Managers

Correct Answer functions Your Answer

functions

Select The Blank Question Organizational morale is basically a ________ condition of groups and ________. Correct Answer mental Your Answer

Emotional

Correct Answer individuals Your Answer

individuals

Select The Blank Question The level of ________ affect an individual’s ________. Correct Answer satisfaction Your Answer

satisfaction

Correct Answer morale Your Answer

morale

Select The Blank Question An important ________ in retailing is the battle of ________ Correct Answer trend Your Answer

trend

Correct Answer Formats Your Answer

Formats

Select The Blank Question Learning ________ is the organizational ________ that nurtures learning. Correct Answer Culture

Your Answer

Culture

Correct Answer climate Your Answer

climate

Multiple Choice Multiple Answer Question The aspects of corporate governance are Correct Answer attracting public attention , indispensable , trust Your Answer

attracting public attention , indispensable , trust

Multiple Choice Single Answer Question EQ refers to the qualities of people who do what in real life? Correct Answer Excel Your Answer

Excel

Multiple Choice Single Answer Question Companies seeking to improve have taken a plethora of initiatives such as: Correct Answer R & D Your Answer

TQM

True/False Question

Learning organizations must develop collective as well as individual learning. Correct Answer True Your Answer

True

1 Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer Anonymous Your Answer Anonymous Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of group Correct Answer Koontz & O ‘Donell Your Answer Koontz & O ‘Donell Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages business, manages a manager and manages workers and work”? Correct Answer Peter Drucker Your Answer Peter Drucker True/False Question Profession needs certificate of practice Correct Answer True Your Answer True True/False Question Management is the combination of Arts,Science and Profession. Correct Answer True Your Answer True Match The Following Question Some of the popular forecasts are sales forecasts Planning is defined as a long look ahead Planning makes companies competitive Planning depends on authenticity Planning should not be rigid

Correct Answer

Your Answer

And production trends

And production trends

And a broad look around & a searching look within And it reduces cost

And a broad look around & a searching look within And it reduces cost

And reliability of information It must have an inbuilt controlling process

And reliability of information It must have an inbuilt controlling process

Multiple Choice Single Answer Question What type of control is most important for effective delegation? Correct Answer Feedback Your Answer Feedback

Multiple Choice Single Answer

2 Question Direction helps utilize what? Correct Answer Capabilities Your Answer Capabilities Multiple Choice Single Answer Question Who said, direction in business is similar to strategy in war? Correct Answer Seymour Your Answer Seymour Multiple Choice Multiple Answer Question Elements of effective control are Correct Answer understandable , corrective , flexible Your Answer understandable , corrective , flexible Multiple Choice Multiple Answer Question Limitations of control would be Correct Answer external factors , difficulty in setting standards , variation and its causes Your Answer external factors , difficulty in setting standards , variation and its causes True/False Question Direction helps explore the talents of individuals. Correct Answer True Your Answer True Multiple Choice Single Answer Question The best leader is someone who is? Correct Answer Cool Your Answer Risky Multiple Choice Multiple Answer Question The democratic or participative leadership style the leader tries to lead mainly through Correct Answer Persuasion , example Your Answer Persuasion , example True/False Question The 3-needs theory is about motivators in an organization. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The different types of barriers to communication are Correct Answer physical , psychological , semantic barriers Your Answer physical , psychological , semantic barriers Multiple Choice Multiple Answer Question Principles of effective communication would be Correct Answer clear in use of language , attentive listening , use of right medium Your Answer clear in use of language , attentive listening , use of right medium Multiple Choice Multiple Answer

3 Question The activities of the communicator while communicating a message will include Correct Answer ideation , encoding , transmission Your Answer ideation , encoding , transmission True/False Question An Indian shopper does not see shopping as an end in itself. Correct Answer False Your Answer True Multiple Choice Single Answer Question What is event management? Correct Answer Interactive advertising Your Answer Interactive advertising Multiple Choice Single Answer Question Life Insurance Corporation was nationalized in 1956 by merging how many private insurance companies? Correct Answer 245 Your Answer 245 True/False Question Planning is the primary management function of insurance companies Correct Answer True Your Answer True True/False Question A level playing field is an unlikely factor of success for insurance sector. Correct Answer False Your Answer False Multiple Choice Single Answer Question How many channels are there through which corporate governance may bear on performance? Correct Answer Five Your Answer Five True/False Question Audit can act as a self regulation enabler Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Examples of ethics of virtue are as follows Correct Answer courage , generosity , tolerance Your Answer courage , generosity , tolerance True/False Question Ethical relativism argues that there are universal set of principles to judge morality. Correct Answer False Your Answer False Multiple Choice Single Answer

4 Question Which if the following criteria should a business meet to be called an SBU? Correct Answer All of these Your Answer All of these Multiple Choice Single Answer Question Companies must calculate what else about consultancy? Correct Answer Costs Your Answer Costs Multiple Choice Single Answer Question Which of the following act as general motivators? Correct Answer All of these Your Answer Promotion True/False Question Individuals normally desire a degree of independence. Correct Answer True Your Answer True Select The Blank Question _______ offer a definite ________ to the planning process. Correct Answer Rules Your Answer Rules Correct Answer direction Your Answer direction Select The Blank Question A ________ should always be clear about what is to be ________ to subordinates. Correct Answer superior Your Answer superior Correct Answer delegated Your Answer delegated Select The Blank Question Control is ________ to decision-________. Correct Answer Basic Your Answer Basic Correct Answer making Your Answer making Select The Blank Question Theory Y assumes that people will exercise self-________ and control towards achieving ________ they are committed to. Correct Answer direction Your Answer direction Correct Answer objectives Your Answer objectives

Select The Blank

5 Question ________ services comprise of social and personal services and ________. Correct Answer Consumer Your Answer Consumer Correct Answer hotels Your Answer hotels Select The Blank Question A favorable factor for retail ________ is reduction of ________ duties. Correct Answer growth Your Answer growth Correct Answer customs Your Answer Import Select The Blank Question ________ is one of the ________ companies in event management. Correct Answer Whizzcraft Your Answer Whizzcraft Correct Answer Leading Your Answer Leading Select The Blank Question ________ insurance companies holding is restricted to ________. Correct Answer International Your Answer International Correct Answer 26 % Your Answer 26 % Select The Blank Question An objective of corporate governance is ________ of ________ value. Correct Answer enhancement Your Answer enhancement Correct Answer shareholder Your Answer shareholder Multiple Choice Single Answer Question People with high EQ understand People's what? Correct Answer Expectation Your Answer Expectation Multiple Choice Multiple Answer Question Emotional intelligence is said to be the ability to sense, understand and effectively apply the power and acumen of emotions as a source of Correct Answer information , trust , human energy Your Answer information , trust , human energy

Multiple Choice Multiple Answer

6 Question EQ is born largely in the neurotransmitters if the brains limbic system that governs Correct Answer feelings , impulses , drives Your Answer feelings , impulses , drives Match The Following Question

Correct Answer

Your Answer

EQ refers to the qualities

That mark the people who excel in real life

That mark the people who excel in real life

Science is proving that EQ more than IQ

Underpins many of the best decisions

Underpins many of the best decisions

Emotional distress shrinks working memory

And so diminishes the ability to think clearly And persistence despite rejection

And so diminishes the ability to think clearly And persistence despite rejection

Being able to sense what others are feeling

Being able to sense what others are feeling

self-motivation requires a high level of optimism Empathy involves reading unstated emotional cues

Multiple Choice Multiple Answer Question The potential internal strength of an organization could be Correct Answer adequate financial resources , superior technological skills , cost advantages Your Answer adequate financial resources , superior technological skills , cost advantages Multiple Choice Multiple Answer Question To be called an SBU, a business unit must meet specific criteria Correct Answer have definable group of competitors , have its own mission , prepare its own integrated plans Your Answer have definable group of competitors , have its own mission, prepare its own integrated plans Multiple Choice Multiple Answer Question What are some of the challenges faced by retail sector? Correct Answer Looking beyond price , The people factor , The technological edge Your Answer Looking beyond price , The people factor , The technological edge