Presented By:: Prasad Nimbalkar Pravendra Kumar Ajit Kumar

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Presented by: Prasad Nimbalkar Pravendra Kumar Ajit Kumar 

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Class: PGDBM, 2008-10

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ITES

did not exist 2 decades ago.

Created

international benchmarks for

QUALITY. Create

the brand of “New India” and

served as an inspiration for everyone else. 

Overview of ITES

The changing Scenario of Country.  Being regarded as knowledge powerhouse.  Spectacular Economic Achievement.  Important player in international

technological Arena

Introduction

The

ability to use operations in different

time zones. Global

IT sourcing creates employment

and supports economic growth. ◦ Eg- Ireland, Korea and India India,is

a well-known destination for global

IT sourcing.

Drivers of Global IT Sourcing

Direct

contribution

◦ country’s GDP has been steadily increasing from a share of 1.2% in FY98 to 5.2% in FY07 ◦ Export earnings in FY08 - USD 40.0 billion with a growth of 36% ◦ Direct employment - .0 million by end of FY08 ◦ the largest employer in the organized private sector of the country ◦

Contributing to Economic Growth:

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Indirect

contribution

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◦ Additional employment generation ◦ Encouraging balanced regional development ◦ Increase in registered IT/ITES units ◦ Employment ◦ Infrastructure and other amenities ◦ Improving the product/service quality level ◦

30%

of companies worldwide who have

reached Level 5 of Capability Maturity Model Integration(CMMI) are Indian IT/ITES firms. Nearly

75% of Fortune 500 outsourcing

technology related services from India.

Some findings

SIZE-

about US$40 billion in 2006-07

POLICY

- 100% FDI is permitted.

OUTLOOK

- expected to grow to US$77

billion by 2010. ◦ Exports expected to reach US$60 billion in 2010. 

Indian ITES Industry

Establishment Single-

of a software tech. parks of India

window clearances for setting up export

orientation unit Basic No

infrastructure

fdi restrction

Fiscal

reform(international taxation, ) to facilitate

international transaction 

Government initiatives and progressive policy reforms

Area

limit exemption in the SEZ policy.

Special British

emphasis on talent.

Telecom awarded US$ 1bilion

contract to Tech Mahindra. General

Motors awarded Wipro a 5-year

contract of the value of US$ 300 million. ABN

Amro awarded a US$ 500 million 5-

year contract to TCS, Infosis and Patni.

It

is being claimed that KPO is one step extension of Business Processing Outsourcing (BPO) because BPO Industry is shaping into Knowledge Process Outsourcing because of its favorable advantageous and future scope.

Knowledge Process Outsourcing

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Thank You