Stress is describe as disturbances at the mental or bodily level caused due to a difference between the demands a situation makes upon and an individual and whether the individual has the ability and willingness to meet those demands.
Nature of Stress • Constructive. • Destructive.
• Type A personality üAlways busy üCarry their work home and work very late üWorkaholics üUnable to relax üIrritated by the work effort of other üBecome restless nothing to do
• Type b personality üPatient üNot concerned with time üRelaxes without guilt üPlays for fun not to win üIs never in a hurry •
Non organisational stressors • • • • •
Social and technological changes Financial problems Family problems Race,religion, community Civic Amenities
Organisational stressor • • • • • • • • • •
Occupational Demand Personal v/s organisational life Career concern Role conflict Role ambiguity Work overload and underload Responsibility for others Organisational processes Organisational policies Working conditions
• Lack of cohesiveness • Lack of social support • Intrapersonal, interpersonal and intergroup
Effect/ symptoms of stress • Physiological effects • Psychological effects • Behavioral effects qExtreme Effects • Burn out • Trauma üWork place trauma üLay off survivors sickness üPost traumatic stress disorder