Presentation On Stress Mngmnt

PRESENTATION ON STRESS MANAGEMENT • APEEJAY INSTITUTE OF MANAGEMENT JALANDHAR

Presentation on “A comprehensive study to check the levels of job stress in banking sector”

BY MUKESH AHUJA

OBJECTIVES OF THE STUDY • To check the level of job stress among banking employees • To discover the causes of job stress • To check the job related effects of job stress • To check the health effects of stress • To check the role of management in helping the employees to cope up with stress • To find out the methods followed by individual’s to cope with stress

RESEARCH METHODOLOGY  Research design – descriptive  Sources of data • Primary sources -- Questionnaire • Secondary sources – Internet, books and journals  Universe -- All the employees working in banks  Sampling unit -- All employees working in ICICI Bank, Centurian Bank of Punjab, Standard Chartered Bank, Axis bank and State Bank of Patiala of Jalandhar  Sample size --100 employees  Sample procedure -- Convenience sampling

It is the physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker

STRESS is like a TV Commercial…. Even a short one is too long.

HOW THE BODY REACTS TO STRESS

“FIGHT OR FLIGHT”

Mind Body Integration

Body Mind Body Mind

Mind

Body Mind Body Mind

Mind Mind Body

Balance is the Key

Why Stress Management? • • • • •

Lost productivity Increased health care expenses Increased absenteeism Increased accidents Inefficiency in work

Inverted-U Relationship Between Stress and Job Performance

SYMPTONS OF STRESS Garbage In = Garbage Out Cumulative Stress

Heart Disease Hypertension Depression Headache Sick often Irritable memory loss Cancer Diabetes Neck and back pain Anxiety

Causes of stress in banking sector •Meeting deadlines •Excessive work •Repetitive work •Work conditions not being good •Relationship problems •Too much pressure to complete the tasks •Lack of role clarity

Organisational Approaches-Management Programs •Training •Use of realistic goal setting •Redesigning of jobs •Increased employee involvement •Improved organizational communication •Establishment of corporate wellness programs

PERSONAL LIFE

PROFESSIONAL LIFE

Time management • Priorities tasks – Evaluate how you are budgeting your time. • Set achievable goals keeping in mind your strengths and weaknesses. • Make a realistic schedule and follow it through.

Relaxation Techniques Abdominal Breathing Music Stretching Taking a walk Petting an animal Taking a break/vacation Getting a massage Praying Taking a bath

Exercise for cardiovascular fitness 3 – 4 times a week  Maintain your ideal weight

A school of thought in the Hindu religion that seeks to help the individual attain a higher level of spirituality and peace of mind

• The essence of meditation is to quiet your thoughts by focusing completely on just one thing. • Keep your body relaxed. It should be in a position that you can comfortably sustain for a period of time (20 - 30 minutes is ideal).

Some people like to focus on sounds. The classic example is the Sanskrit word 'Om', meaning 'perfection'.

Create a mental image of a pleasant and relaxing place in your mind. Involve all your senses in the imagery: see the place, hear the sounds, smell the aromas, feel the temperature and the movement of the wind. Enjoy the location in your mind.

Motivati on

• Drive to achieve goals. • Don’t get discouraged. • Learn to appreciate your strengths. • Learn from mistakes. • Visualize success.

ATTITUDE Auto suggestion – to recharge your mental batteries. Practice saying this loudly. “I am a confident person! I am an energetic person! I am an achiever; I can, I will!

I AM A WINNER!

TALK THERAPY A problem shared is a problem halved.... Share your problems with some one who understands you

• Causes Deep Abdominal Breathing • Increases Circulation • Relieves Tension

Have atleast 8 hours of sleep

Last but not least

Have balanced diet and take proper breaks Do your best !

Above all think THERE IS A LIFE BEYOND REVISION AND EXAMS !!!!!

Become the masters of stress and not its victims

DATA ANALYSIS AND INTERPRETATION

% of respondents

Age group of employees 51%

31% 13%

20-29

30-39

40-49

Age of employees

5%

50 or more

Do u feel job stress? 5% YES

95% NO

How would you rate the level of your job stress? 2%

14% MILD MODERATE SEVERE EXTREME

40%

44%

. What are the main causes of job stress? % of respondents

44% 28% 21%

4%

3% Meeting deadlines

excessive work

too much pressure

repititive work

causes of job stress

others

In your opinion has your job satisfaction declined because of work place stress? 4% 26%

YES NO SOMETIMES

70%

In the past 2 years has the level of control over your job? 10% 0% INCREASED DECREASED REMAINED SAME 90%

Does stress affect your job performance?

YES

30%

70% NO

30%

PHYSICAL ORGANISATION AL 3%

PROBLEMS

2% ALL

BEHAVIOURAL

PSYHOLOGICAL

33%

ORGANISATIONAL

32%

PHYSICAL

% OF RESPONDENTS

What kind of problems are faced by you because of job stress?

PSYHOLOGICA L BEHAVIOURAL ALL

Do you always take full allotment of time for your lunch/dinner breaks? 20%

30% YES NO SOMETIMES

50%

During past two years have you taken time off using vacation days, holidays, or leave time due to health effects of stress?

34%

66%

YES

NO

42

Fatigue

22

Depression

Sickness

Anxiety

Depression

6

HEALTH EFFECTS

Memory loss

13 Neck and back pain

16

Fatigue

% OF RESPONDENTS

You have experienced which of the following health effects due to work related Stress?

Anxiety

1

Sickness Neck and back pain Memory loss

Is there any management program for coping with stress?

2% 98%

YES

NO

% of respondents

What type of individual strategy do you follow to get relief from stress? 34 20

22 13

11

exercises

al l

re l

tim e

ex e

rc i

se

ax s m an atio ag n so em ci al g a en th t er in g

relaxation

Individual strategies

time management social gathering all

FINDINGS Job stress is faced by almost all the employees (95%) working in banks, both private sector and public sector Banking employees face severe to moderate levels of job stress. The most prominent cause of job stress among banking employees is meeting deadlines. Most of the employees feel that sometimes their level of job satisfaction and job performance declines because of job stress.

…Cont  Employees do not take proper allotment of time for lunch breaks.  Employees do not take out time for vacations and holidays.  Banking employees mostly feel neck and back pain due to job stress and they also feel sick more often.  There is no management program for coping with stress  Employees follow relaxation techniques to avoid stress. They also manage their time well and do exercises to get relief from stress.

SUGGESTIONS • The management should have programs to help employees cope us with the stress. • The employees should take out proper time for their lunch and dinner breaks. • The employees should take out time for vacations and holidays. • Proper sitting arrangements

…Cont • Employees should take stress as their motivating factor. • The timings should be flexible to accommodate time for relaxing for the employees. This, in turn, will make them more productive and competitive • Personal level interaction with seniors should be increased. Mere professional relations do not let a person get relief from stress for longer duration. • The employees appreciation policy should be regular. Periodically, the good work done should be recognized.