Pov Operational Excellence - Business Process Modeling

Executive Brief

Operational Excellence and Organizational Alignment

The “must have” model of What, Who, When, Why and How Operational Excellence cannot be achieved unless its building blocks are achieved first or in parallel. And what are these building blocks? In a typical project and associated assets’ lifecycles, these are … Engineering, Procurement, Construction & Asset Lifecycle Management Excellence. Operational Excellence needs to account for activities associated with assets, as for example, when each asset is or was engineered, procured, constructed and installed, commissioned, operated, maintained and eventually replaced. Every action taken becomes the source of knowledge. Knowledge about the What, Who, When, Why and How of each asset. Consequently, Operation Excellence initiatives are developed in order to achieve safety in operations, efficiency and collaboration that optimizes financial return. Yet, Operational Excellence must be underlined by something more; well defined, clearly communicated business processes, also referred to as workflows. Workflows that help achieve Organizational Alignment towards Operational Excellence. These workflows become the blueprint of a sustainable Operational Excellence Model, which must be mapped, associated and decomposed to such dimensions as:  Project & Asset Lifecycle Phases  Associated Work Steps  Automated and/or Manual Functions that facilitate such Work Steps  Applications which provide these Functions  Systems that host these Applications  Locations where these systems are installed Procurement & Expediting Workflow Example  Department and/or People within the Organization to who the Systems, Applications, Functions and Work Steps are assigned to.  Data interchanged between Departments and/or People as a result of these Work Steps, Systems, Applications and Functions. Subsequently, the above dimensions, represented as model components and connectors, make up a multi-dimensional Operational Excellence Model. Yet, a model with extensive relationships amongst its component and connectors. Up to now, Business Process Modeling approaches have been schematics-driven with insufficient intelligence when it comes to multidimensional relationships, since swim lanes, as for example, cannot represent work steps allocated to a large number of organizational members or stakeholders. Furthermore, when it comes to tracking actual work steps/ activities associated with project or assets’ lifecycles, there is a need to Plan-Do-Check-Act (PDCA) these activities in alignment with the agreed business process models Opexivity is a framework that contains the Technology to create Operational Excellence Models for all disciplines during the Plan-Do-Check-Act Framework of Construction Portal Engineering, Procurement, Construction and Asset Lifecycle Management phases. At the same time, it provides the Methodology of creating and organizing the Work Steps in Activity Portals for each phase, so that stakeholders can share the information associated with all assets and associated activities. This unique combination of business process models with asset and asset activity information provides the means for stakeholders to take control of what leads to sustainable achievement of cost, schedules, quality and safety, while meetings and even exceeding tangible targets towards Operational Excellence, powered by Engineering, Procurement, Construction and Asset Lifecycle Management Excellence and through their exceptionally aligned organizations.

Stelios Kentritas is an Executive Advisor & Consultant, and a Chemical Engineer with an MSc degree from Rutgers Univeristy. Stelios’ subject matter expertise spans over such areas as Advanced Analytics, Business Intelligence and Data Mining, Business Process Modeling, GIS and Facilities Management, Project Lifecycle Management, MES/MOM and Advanced Process Solutions.