Pop! - Mod Report - Putri Tia Anggraini.xlsx

MANAGER ON DUTY CHECK LIST Day/Date MOD

Sunday

2/24/2019

Putri Tia Anggraini

Room Available

Room Nights Sold

168

OCC

156

No Show

Walk-In Guest

-

HU/COMP 92.86%

OO

0

1

Expected Departure 40

108

VIP Name -

Room #

Special Requirement

-

-

GROUP Total Room /Total Pax

Name

C/I & C/O Date

Special Requirement

SMA Kanisius

21

22/02/19 - 24/02/19

-

Mrs. Monic

17

22/02/19 - 22/02/19

-

Sekolah Aloysius

33

21/02/19 - 25/02/19

-

SPECIAL EVENT/ACTIVITY -

GUEST FEEDBACK *Meet and greet with Min. 2 Guest Room #

Days

Visit purposes

Feedback

Askar

Guest Name

#925

1

Leasure

Just input at AC must be hot and leaky room

Mirwadi

#602

1

Leasure

Overall Good and Clean

ENTRANCE AND FACADE Area

Time : 3 pm

Cleanliness

Lighting

Entrance (In & Out)

ok

ok

-

Hotel Signage

ok

ok

-

Totem

ok

ok

-

need improvement

ok

trashbin is full

-

-

Parking Lot Special Parking (if any)

Comments

-

... LOBBY AND FRONT DESK Area

Time : 4 pm

Cleanliness

Lighting

Lobby Area

ok

ok

-

Front Desk

need improvement

ok

Dusty in computer cover

ok

ok

-

need improvement

ok

little hand stamp on the glass

Guest Rest Room

ok

ok

-

Furniture

ok

ok

-

Floor

ok

ok

-

Internet Corner Lift Condition

Comments

Temperature AC

ok

ok

-

Music Background

ok

need improvement

sound too loud

PITSTOP/ BREAKFAST AREA Area

Time : 9 am

Cleanliness

Lighting

Comment

ok

need improvement

Meals Time Arrival

Meals Time Served

PITSTOP Counter Food Display Showcase Pantry PITSTOP Microwave Coffee Machine Water Dispenser

need to clean Time : 8 am

Breakfast F&B

5.30 am

Packaging

Taste

6:00 AM -

ok

Overall -

GUEST ROOMS *min. 2 VCI rooms based on Room Inspection form Time

6:00 PM

6.30 pm

7:00 PM

625

220

810

Room # GUEST ROOMS AREA Floor Corridors

10:00 PM Cleanliness

Lighting

Emergency Exit Sign & Door

Emergency Stair

Alarm Panel

Comments

1st Floor

Need improvement

ok

ok

ok

ok

2nd Floor

ok

ok

ok

ok

ok

dusty in coridor hip room -

3rd Floor

ok

ok

ok

ok

ok

-

5nd Floor

ok

need omprovement

ok

ok

ok

need repairment

6rd Floor

ok

ok

ok

ok

ok

-

7rd Floor

ok

ok

ok

ok

ok

-

8rd Floor

ok

ok

ok

ok

ok

-

9rd Floor

ok

ok

need improvement

ok

ok

need sweeping

ok

ok

ok

-

Roof Top

ok

ok

MEETING ROOM

Time : 14.00 PM

Area

Cleanliness

FUZZ

ok

ok

-

BUZZ

Lighting

Comments

ok

ok

-

HIP

need improvement

ok

need spray air freshner for event GKY

HOP

ok

ok

-

Cleanliness

Lighting

need improvement

ok

need cleaning

BACK OF THE HOUSE

Time : 17.00 PM

Area Security & CCTV Pump Room

Comments

ok

ok

-

need improvement

ok

need cleaning

Garbage Room

ok

ok

-

Engineering Workshop

ok

ok

-

HK Linen Storage

ok

ok

-

General Storage

ok

ok

-

Cleanliness

Lighting

Staff Entrance

ok

ok

-

Mushola

ok

ok

-

Locker Male

ok

ok

-

Locker Female

ok

ok

-

Engineering Office

ok

ok

-

HK Office

ok

ok

-

Admin & General Office

ok

ok

-

HM Office

ok

ok

-

Meals Time Arrival

Meals Time Served

Genset Room

STAFF AREA

Time : 19.00 PM

Area

Comments

STAFF CANTEEN Shift MORNING

11.30 am

MIDDLE

5.30 pm

Packaging

Taste good

good

6:00 PM -

good

good

Champs In Charge FRONT OFFICE Morning Shift

Middle Shift

Night Shift

Comment

Luvi

Miko

Estan

-

Morning Shift

Middle Shift

Night Shift

Comment

Andi

Putra

Gede

-

Morning Shift

Middle Shift

Night Shift

Comment

Medi

Nandi

-

-

Morning Shift

Middle Shift

Night Shift

Comment

Angga

Ngurah

Nahrawi

-

Morning Shift

Middle Shift

Night Shift

Comment

Marzuli

Aris

Nurman

-

PUBLIC AREA

HOUSEKEEPING

ENGINEERING

SECURITY

HOTEL PERFORMANCE OCC

ARR 94

Reported by,

Putri Tia Anggraini

Room Rev 286.177 26,900,654

Overall

12:00 PM -

Expected Arrival 46

OK

Room Number

Description 625 220 810 Free of dust & debris ok ok ok Freesafety of stains & discoloration ok ok Fire information & DND sign are in place and in a ok Main door good Condition ok ok ok area Under leaf free of dust ok ok ok Operating properly ok ok ok Vanity taps free of dust, marks, stain & residue ok ok ok Mirror free of dust & stain ok ok ok ok ok ok Washbasin Glasses free of stain, dust & residue area Glasses free of imperfections (chips or cracks) ok ok ok Operating properly (waterisand mechanical) ok ok ok Washbasin performance clean & shiny without stain and residue no ok Walls & ceiling (inside & outside) free from soap scum, ok water mark, discoloration ok ok ok Door leaf mechanical properly ok ok ok Head shower set free is ofoperating stain, soap scum, water mark and residue ok ok ok Shower Floor (including drain)free of hair, soap scum, debris, room area Toilet residue , mold & mildew ok ok ok bowl (including cover seat) free of hair, stain, water mark ok ok ok Mechanical sanitary operating properly ok ok ok Selves is free from dust, scratch, discoloration, debris no ok ok luggage SDB is free from dust (inside & outside) no ok no rack area SDB is open & operating properly ok ok ok Unwrinkled & unstained ok no ok Not torn & free of hair ok ok ok ok ok no Bed: All Sofa bed free from stain & discoloration ok ok ok linens, box Sofa bed is free from hair foundation, Bed box painting free of cracked, stain, scratch, no no ok furnishing Head board free of dust, stain, cracked, discoloration ok ok ok Reading lamp is free from dust and operating properly ok ok ok Plug is free from dust, discoloration ok ok ok ok ok ok Windows Dirt, residue, rust/oxidation spots and dust fingerprints, stains ok ok ok (inside & Smudges, Any imperfections have&been reported (tears, holes, outside) & dents, loose wall coverings) ok ok ok blind Blind curtain free of dust, stain, spot and discoloration no ok ok curtain area Blind curtain mechanical is operating properly ok ok no TV has clear picture & sound no ok ok ok ok no TV panel Operates through the remote control box Back TV unit cable is clean tidy scratch & ok no ok Panelof wood is free from dust, & stain, discoloration ok ok ok Debris ok no ok ok ok ok Wastebin is Odor free of Imperfections (nicks, rust, dents, pitting, burns) ok ok ok Dry with doily in place ok ok ok Vacuumed ok ok ok Floor is Free of Debris ok ok ok Free of marks, stains, residue ok ok ok Free of stain, spot, scratch, cracked, discoloration ok no ok Walls is Free of Spider cobweb ok ok ok Free of Mold & mildew ok ok ok Free of dust, stain ok ok no AC is Operating properly ok ok ok Mosquito ok ok ok ok ok ok Room free Ant of insect Cockroach ok ok ok Others ok ok ok Hair ok ok ok Bath Linen Stains ok ok ok is free of Material imperfections (snags, pulls, war spots, frays) ok ok ok Bathroom Free of stains, dust & debris ok ok ok Amenities & Unused and fully stocked (tissues and toilet paper are ok ok ok Tissue are no less than 1/4 full) Total Points 53 52 53 Total Points Available 58 58 58 Percentage 91.4% 89.7% 91.4%

Highlight problem

3% 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1 2 0 1 0 1 0 2 0 0 0 0 0 0 1 1 1 1 1 0 1 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 0

0 58 0.0%

0 58 0.0%

54%

0%

2%

0%

10%

5%

4%

8%

3%

0%

3% 5%

0%

0% 0%

good maintenance