Payal Saini (cv)
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Payal Saini
[email protected] D.O.B-19/10/1981 Ph No: 011-26254674 Mobile-9864068000 c/o Subhash Saini 89A Masjid Moth, Near New Delhi South Extension
ROFILE SYNOPSIS Experience across facets such as client servicing, banking operations and business development in banking sector Currently associated with ICICI Bank Ltd . Strong analytical skills. Proficient in handling the branch activities with strict adherence to statutory norms laid down by RBI. Possess interpersonal and organizational skills with demonstrated abilities in customer relationship management. NCFM (operation module), AMFI and IRDA certified. ORGANIZATIONAL EXPERIENCE –
ICICI Bank Ltd. Guwahati Assistant Manager I Duration: July 2007 till date
–
IDBI Bank Ltd. Guwahati Senior financial consultant Duration: December 2004 till July 2005
–
ICICI Bank Ltd. Guwahati Senior Sales Executive Duration: August 2003 till December 2004
EDUCATIONAL BACKGROUND –
–
–
MBA (marketing & finance) CGPA ICFAI National College. Guwahati
2005-2007
Bachelor of computer Applications %age IMIT,Guwahati
2000-2003
HSC
1998-2000
%age
8.91
60.3
Army School, Guwahati –
HSLC
64.8 1997-1998
%age
Holy Child School, Guwahati SUMMER PROJECT
58.3
Bharti Tele-Ventures
Kolkata
Duration 16 weeks Project undertaken: “Consumer behavior pattern of mobile subscribers in kolkata” Project details: •
Analyzed the consumer behavior pattern of mobile subscribers in kolkata region and the factors influencing consumer decision to opt for a particular service provider
•
Analyzed various brand building strategies of Airtel and its competitors and identified loopholes.
KEY RESPONSIBILITY AREAS
Company: ICICI Bank Ltd.
Designation: Assistant
Manager
➢ Branch Operations & Customer relationship management •
Handling all aspects of branch operations; savings account, current account, term deposits, clearing, forex, demat accounts, FCRM, bond & IPO.
•
Building and maintaining healthy business relations with HNI and corporate clients and ensuring high customer satisfaction metrices by achieving delivery and service quality norms.
•
Ensuring process compliance as per AML guidelines, KYC and banking rules and regulations.
•
Managing customer centric banking operations by achieving the delivery and service quality norms.
•
Taking adequate measures to ensure conformance to guidelines prescribed by RBI.
•
Implementing procedures for all round development of the branch and reducing overall cost of the branch through various means Key accomplishments:
•
Awarded certificate of excellence for achieving highest WRP worth 20 lakhs in TPD business.
•
Have played a significant role in enabling the branch to face satisfactory audit periods.
•
Represented ICICI Bank at the forex meet at RBI guwahati.
•
Awarded Eagle Eye Award for fraud detection.
Company: IDBI Bank Ltd. consultant •
Designation: Senior Financial
Mapping client requirement and providing expert advisory services pertaining to selection of right product.
•
Opening of demat accounts, corporate salary accounts and handling customer grievances.
•
Ensuring account opening forms are as per KYC guidelines and preparing the MIS.
Company: ICICI Bank Ltd. •
Designation: Senior sales executive
Exploring potential business avenues and nurturing existing ones to market a wide range of depository products.
•
Providing customized solution to customers and utilizing the existing relationship to cross sell TPD products
•
Handling a team of market research executives and driving them for business generation
Payal Saini: Dated:
[email protected] D.O.B-19/10/1981 Ph No: 011-26254674 Mobile-9864068000 c/o Subhash Saini 89A Masjid Moth, Near New Delhi South Extension
ROFILE SYNOPSIS Experience across facets such as client servicing, banking operations and business development in banking sector Currently associated with ICICI Bank Ltd . Strong analytical skills. Proficient in handling the branch activities with strict adherence to statutory norms laid down by RBI. Possess interpersonal and organizational skills with demonstrated abilities in customer relationship management. NCFM (operation module), AMFI and IRDA certified. ORGANIZATIONAL EXPERIENCE –
ICICI Bank Ltd. Guwahati Assistant Manager I Duration: July 2007 till date
–
IDBI Bank Ltd. Guwahati Senior financial consultant Duration: December 2004 till July 2005
–
ICICI Bank Ltd. Guwahati Senior Sales Executive Duration: August 2003 till December 2004
EDUCATIONAL BACKGROUND –
–
–
MBA (marketing & finance) CGPA ICFAI National College. Guwahati
2005-2007
Bachelor of computer Applications %age IMIT,Guwahati
2000-2003
HSC
1998-2000
%age
8.91
60.3
Army School, Guwahati –
HSLC
64.8 1997-1998
%age
Holy Child School, Guwahati SUMMER PROJECT
58.3
Bharti Tele-Ventures
Kolkata
Duration 16 weeks Project undertaken: “Consumer behavior pattern of mobile subscribers in kolkata” Project details: •
Analyzed the consumer behavior pattern of mobile subscribers in kolkata region and the factors influencing consumer decision to opt for a particular service provider
•
Analyzed various brand building strategies of Airtel and its competitors and identified loopholes.
KEY RESPONSIBILITY AREAS
Company: ICICI Bank Ltd.
Designation: Assistant
Manager
➢ Branch Operations & Customer relationship management •
Handling all aspects of branch operations; savings account, current account, term deposits, clearing, forex, demat accounts, FCRM, bond & IPO.
•
Building and maintaining healthy business relations with HNI and corporate clients and ensuring high customer satisfaction metrices by achieving delivery and service quality norms.
•
Ensuring process compliance as per AML guidelines, KYC and banking rules and regulations.
•
Managing customer centric banking operations by achieving the delivery and service quality norms.
•
Taking adequate measures to ensure conformance to guidelines prescribed by RBI.
•
Implementing procedures for all round development of the branch and reducing overall cost of the branch through various means Key accomplishments:
•
Awarded certificate of excellence for achieving highest WRP worth 20 lakhs in TPD business.
•
Have played a significant role in enabling the branch to face satisfactory audit periods.
•
Represented ICICI Bank at the forex meet at RBI guwahati.
•
Awarded Eagle Eye Award for fraud detection.
Company: IDBI Bank Ltd. consultant •
Designation: Senior Financial
Mapping client requirement and providing expert advisory services pertaining to selection of right product.
•
Opening of demat accounts, corporate salary accounts and handling customer grievances.
•
Ensuring account opening forms are as per KYC guidelines and preparing the MIS.
Company: ICICI Bank Ltd. •
Designation: Senior sales executive
Exploring potential business avenues and nurturing existing ones to market a wide range of depository products.
•
Providing customized solution to customers and utilizing the existing relationship to cross sell TPD products
•
Handling a team of market research executives and driving them for business generation
Payal Saini: Dated:
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