Partes Interesadas Clientes.docx

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PARTES INTERESADAS CLIENTES

PLANIFICAR

GESTIONAR

CONTROLAR

Mejorar las expectativas respecto al producto entregado al cliente

Por medio de un Formato PQRS conociendo los requerimientos del producto según el cliente

Por medio de formatos o encuestas de satisfacción al cliente y métodos estadísticos.

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