Organizing
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The Nature of Organizing, Entrepreneuring and Reengineering
Prepared by: Mohamed Hashi
Part One Literature review
Definition of Organizing
Organizing is a process of integrating, coordinating and mobilizing the activities of members of a group for seeking common goals.
Organizing is synchronizing thinking and harmonizing action.
likewise Organizing is a method of grouping resources and activities to accomplish some end results in an effective and efficient manner.
Organization
Organization is a formalized intentional structure of roles or position . organization is also a group of people with specific responsibilities acting together for achieving definite purpose determined by the organization.
Organization is when two or more people get together and agree to coordinate their actions in order to attain their common goals, an Organization has been born.
Types of Organizations
All the Organizations can be classified into two main category:
Formal Organization &
Informal Organizations.
Formal Organizations
The intentional structure of rolls in a formally organized enterprise.
Formal Organization is a fixed set of rules of intraorganization procedures and structures.
As such, it is usually set out in writing, with a language of rules that apparently leave little discretion for interpretation.
Formal Organization (continue…)
In some societies and in some organization, such rules may be strictly followed; in others, they may be little more than an empty formalism.
so formal organization is kind of rigid organization and also it must be flexible.
by the way formal organization is refers to the structure of well defined jobs, each bearing a definite measure of authority, responsibility and accountability.
Informal Organization
A network of interpersonal relationships that arise when people associate with each other.
Informal organization refers to the relationship between people in an organization based on personal attitudes, emotion, prejudices, likes and dislikes, etc.
Benefits of Informal Organization
1.
To employees Sense of belonging: In an Informal organization can create a sense of belonging through communicating their vision to the employee and making them feel part of the vision.
Aid on the job: In case of accidents or illness, members of an informal group help one another.
Check on authority: Informal group forces the manager to plan and act more carefully than he would otherwise. Informal organization is a check and balance on unlimited use of authority by a manager.
2. To management
Less supervision: Informal group is self-policing. This relieves the management of much of the burden of supervision.
(ii)
An aid to management: The information gives the manager much feedback about employees and their work experiences thereby increasing his understanding of what he needs to do.
Disadvantages of an Informal organization
Resistance to change: An informal organization is bound by customs, conventions and culture.
Role conflict and sub-optimization: In an informal organization, everyone works towards the same objectives. Members put their own group objectives ahead of organization’s objectives. Hence, the organization suffers.
Rumor: An informal organization sometimes functions as a carrier of rumor.
(iv)
Group think philosophy:
Workers become loyal to their groups.
Organizational division : The Department
Department: Department is a distinct area, division, or branch or an organization over which a manager has authority for the performance of specified activities.
Departmentation: Departmentation is the process of dividing the organization into groups or division over which every manager has authority and responsibility for the performance of specified activities.
Organizational levels and the Span of Management Basically the intention of organizing is to make human cooperation effective, so the reason for levels of organization is the limitation of the span of management. in other words Organizational levels exist because there is a limit to the number of persons a manager can supervise effectively.
Span of Control or Span of Management
Span of control or span of management is a dimension of organizational design measured by the number of subordinates that report directly to a given manager.
It suggests how the relations are designed between a superior and a subordinate in an organization.
Span of control has been classified into two main category : 1) Narrow Span & 2) Wide Span
Narrow Span
Narrow span is when there is relatively large number of hierarchical levels where each manager supervising a small number of employees.
Narrow span of control is more expensive as compared to wide span of control as there are more number of superiors and therefore there are greater communication problems between various levels of management.
Advantages of Narrow Span of Management
A narrow span of control allows a managers to communicate quickly with the employees under them and control them more easily.
Feedback of ideas from the workers will be more effective.
It requires a higher level of management skill to control a greater number of employees, so there is less management skill required
Disadvantage of Narrow Span of Management
Superiors tend to get too involved in subordinates’ work.
Many levels of management.
High costs due to many levels.
Excessive distance between lowest levels and top level.
Wide span of management
Wide span of management is when there is relatively few hierarchical levels where more subordinates report directly to a given manager.
Wide span is less cost than narrow span because wide span of control means a single manager or supervisor oversees a large number of subordinates. This gives rise to a flat organizational structure.
Advantage of wide span of control
There are less layers of management to pass a message through, so the message reaches more employees faster.
It costs less money to run a wider span of control because a business does not need to employ as many managers.
A wide span of control forces managers to develop clear goals and policies , delegate task effectively .
Since employees get less supervision , they tend to take on more responsibility.
Part Two
History of Wateen telecom
Wateen Telecom is a Pakistani telecommunication company based in Lahore, and is a sister concern of Warid Telecom.
Wateen Telecom is the Abu Dhabi Group's latest communication investment in Pakistan.
Wateen Telecom's current goals are to be set up as the leading "Carrier's Carrier".
With the collaboration of Motorola, they plan on deploying a WiMax country-wide network across Pakistan
Continue….
Wateen offers a complete range of carrier class telecom and multimedia services like fixed wireless and line telephony, alwayson broadband for data, internet and TV/multimedia along with a host of other value-added services and applications to set the standards for a new era of communications and entertainment in Pakistan.
Vision:
To launch Pakistan into the 21st century digital revolution by providing complete communication solutions to Telecom Operators, Corporate, Consumers and to be the leading “Carriers’ Carrier” by creating a world-class cutting-edge network to deliver a broad range of reliable, affordable and quality customer-centric services.
Mission
To provide affordable communication services that meets and exceeds customers' requirements.
To deliver high-quality, flexible and innovative solutions that are cost effective and conducive.
To provide complete customer satisfaction on time, every time.
Structure
Wateen telecom is informal organization .its just like an open organization.
TL are directly going to GM . and also if the TL faces some problem he goes straight to GM .so both TL and GM thrash out about the problem and finally attain the solution .
so in this form every one is get in touch with GM . there is no barriers between managers and their subordinates.
GM = General Manager RM = Resource Manager ZM = Zoo Manager TL = Team Leader SE = Sales Executive
GM Fawad Haider
RM(ISB) Rizwan Mughal
TL Bilal Haider
S.E
RM(Karachi)
TL Ragib Kazmi
S.E
RM( LHR)
TL Rizwan Ahmed
S.E
S.E
ZM
TL Junaid
Franchise
Business Center
Wateen telecom is a tall organization.
Wateen telecom has a great number of levels.
Every one in the organization can get and easily communicate to the manager.
Wateen telecom has many departments.
such as IT department , SALES department , BUSINESS CENTRE department ,FRANCHISE department , CORP department , SDS department , TECHNOLOGY department , and CNC department , CLEARANCE department.
Conclusion
Wateen telecom is a new organization which has been established earlier 2007 . But its one of the fastest growing organizations in Pakistan.
Wateen telecom offers many services such as .. Internet , TV cable , telephone line , etc. Wateen telecom provide complete customer satisfaction On time , every time. wateen telecom is ready all day every day to keep happy their customers and clients
Recommendation:
Prepared by: Mohamed Hashi
Part One Literature review
Definition of Organizing
Organizing is a process of integrating, coordinating and mobilizing the activities of members of a group for seeking common goals.
Organizing is synchronizing thinking and harmonizing action.
likewise Organizing is a method of grouping resources and activities to accomplish some end results in an effective and efficient manner.
Organization
Organization is a formalized intentional structure of roles or position . organization is also a group of people with specific responsibilities acting together for achieving definite purpose determined by the organization.
Organization is when two or more people get together and agree to coordinate their actions in order to attain their common goals, an Organization has been born.
Types of Organizations
All the Organizations can be classified into two main category:
Formal Organization &
Informal Organizations.
Formal Organizations
The intentional structure of rolls in a formally organized enterprise.
Formal Organization is a fixed set of rules of intraorganization procedures and structures.
As such, it is usually set out in writing, with a language of rules that apparently leave little discretion for interpretation.
Formal Organization (continue…)
In some societies and in some organization, such rules may be strictly followed; in others, they may be little more than an empty formalism.
so formal organization is kind of rigid organization and also it must be flexible.
by the way formal organization is refers to the structure of well defined jobs, each bearing a definite measure of authority, responsibility and accountability.
Informal Organization
A network of interpersonal relationships that arise when people associate with each other.
Informal organization refers to the relationship between people in an organization based on personal attitudes, emotion, prejudices, likes and dislikes, etc.
Benefits of Informal Organization
1.
To employees Sense of belonging: In an Informal organization can create a sense of belonging through communicating their vision to the employee and making them feel part of the vision.
Aid on the job: In case of accidents or illness, members of an informal group help one another.
Check on authority: Informal group forces the manager to plan and act more carefully than he would otherwise. Informal organization is a check and balance on unlimited use of authority by a manager.
2. To management
Less supervision: Informal group is self-policing. This relieves the management of much of the burden of supervision.
(ii)
An aid to management: The information gives the manager much feedback about employees and their work experiences thereby increasing his understanding of what he needs to do.
Disadvantages of an Informal organization
Resistance to change: An informal organization is bound by customs, conventions and culture.
Role conflict and sub-optimization: In an informal organization, everyone works towards the same objectives. Members put their own group objectives ahead of organization’s objectives. Hence, the organization suffers.
Rumor: An informal organization sometimes functions as a carrier of rumor.
(iv)
Group think philosophy:
Workers become loyal to their groups.
Organizational division : The Department
Department: Department is a distinct area, division, or branch or an organization over which a manager has authority for the performance of specified activities.
Departmentation: Departmentation is the process of dividing the organization into groups or division over which every manager has authority and responsibility for the performance of specified activities.
Organizational levels and the Span of Management Basically the intention of organizing is to make human cooperation effective, so the reason for levels of organization is the limitation of the span of management. in other words Organizational levels exist because there is a limit to the number of persons a manager can supervise effectively.
Span of Control or Span of Management
Span of control or span of management is a dimension of organizational design measured by the number of subordinates that report directly to a given manager.
It suggests how the relations are designed between a superior and a subordinate in an organization.
Span of control has been classified into two main category : 1) Narrow Span & 2) Wide Span
Narrow Span
Narrow span is when there is relatively large number of hierarchical levels where each manager supervising a small number of employees.
Narrow span of control is more expensive as compared to wide span of control as there are more number of superiors and therefore there are greater communication problems between various levels of management.
Advantages of Narrow Span of Management
A narrow span of control allows a managers to communicate quickly with the employees under them and control them more easily.
Feedback of ideas from the workers will be more effective.
It requires a higher level of management skill to control a greater number of employees, so there is less management skill required
Disadvantage of Narrow Span of Management
Superiors tend to get too involved in subordinates’ work.
Many levels of management.
High costs due to many levels.
Excessive distance between lowest levels and top level.
Wide span of management
Wide span of management is when there is relatively few hierarchical levels where more subordinates report directly to a given manager.
Wide span is less cost than narrow span because wide span of control means a single manager or supervisor oversees a large number of subordinates. This gives rise to a flat organizational structure.
Advantage of wide span of control
There are less layers of management to pass a message through, so the message reaches more employees faster.
It costs less money to run a wider span of control because a business does not need to employ as many managers.
A wide span of control forces managers to develop clear goals and policies , delegate task effectively .
Since employees get less supervision , they tend to take on more responsibility.
Part Two
History of Wateen telecom
Wateen Telecom is a Pakistani telecommunication company based in Lahore, and is a sister concern of Warid Telecom.
Wateen Telecom is the Abu Dhabi Group's latest communication investment in Pakistan.
Wateen Telecom's current goals are to be set up as the leading "Carrier's Carrier".
With the collaboration of Motorola, they plan on deploying a WiMax country-wide network across Pakistan
Continue….
Wateen offers a complete range of carrier class telecom and multimedia services like fixed wireless and line telephony, alwayson broadband for data, internet and TV/multimedia along with a host of other value-added services and applications to set the standards for a new era of communications and entertainment in Pakistan.
Vision:
To launch Pakistan into the 21st century digital revolution by providing complete communication solutions to Telecom Operators, Corporate, Consumers and to be the leading “Carriers’ Carrier” by creating a world-class cutting-edge network to deliver a broad range of reliable, affordable and quality customer-centric services.
Mission
To provide affordable communication services that meets and exceeds customers' requirements.
To deliver high-quality, flexible and innovative solutions that are cost effective and conducive.
To provide complete customer satisfaction on time, every time.
Structure
Wateen telecom is informal organization .its just like an open organization.
TL are directly going to GM . and also if the TL faces some problem he goes straight to GM .so both TL and GM thrash out about the problem and finally attain the solution .
so in this form every one is get in touch with GM . there is no barriers between managers and their subordinates.
GM = General Manager RM = Resource Manager ZM = Zoo Manager TL = Team Leader SE = Sales Executive
GM Fawad Haider
RM(ISB) Rizwan Mughal
TL Bilal Haider
S.E
RM(Karachi)
TL Ragib Kazmi
S.E
RM( LHR)
TL Rizwan Ahmed
S.E
S.E
ZM
TL Junaid
Franchise
Business Center
Wateen telecom is a tall organization.
Wateen telecom has a great number of levels.
Every one in the organization can get and easily communicate to the manager.
Wateen telecom has many departments.
such as IT department , SALES department , BUSINESS CENTRE department ,FRANCHISE department , CORP department , SDS department , TECHNOLOGY department , and CNC department , CLEARANCE department.
Conclusion
Wateen telecom is a new organization which has been established earlier 2007 . But its one of the fastest growing organizations in Pakistan.
Wateen telecom offers many services such as .. Internet , TV cable , telephone line , etc. Wateen telecom provide complete customer satisfaction On time , every time. wateen telecom is ready all day every day to keep happy their customers and clients
Recommendation:
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