Organizational Behaviour
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ORGANIZATIONAL BEHAVIOR
What Managers Do
Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals
Where Managers Work
Management Functions
Planning
Organizing
Management Functions Controlling
Leading
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
EXHIBIT
1-1a
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT
1-1b
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT
1-1c
Management Skills
Allocation of Activities by Time
EXHIBIT
1-2
Organizational Behavior
Challenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
What Managers Do
Managerial Activities • Make decisions • Allocate resources • Direct activities of others to attain goals
Where Managers Work
Management Functions
Planning
Organizing
Management Functions Controlling
Leading
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
EXHIBIT
1-1a
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT
1-1b
Mintzberg’s Managerial Roles (cont’d)
EXHIBIT
1-1c
Management Skills
Allocation of Activities by Time
EXHIBIT
1-2
Organizational Behavior
Challenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
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