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- Words: 3,459
- Pages: 31
Choose Any One.
Marks : 2 1.
From the given information identify the morale indicator :-
a)
Entrance interviews Overtime Exit interviews Increase in sales
b ) c) d )
Choose all that Apply.
Marks : 2 2.
Select the relevant parts of the communication process :-
a)
Encoding Receiver Decoding Supervisor
b ) c) d )
Choose all that Apply.
Marks : 2 3.
What are the determinants of job satisfaction?
a) b ) c)
Zero colleagues Equitable rewards Supportive colleagues Mentally challenging work
d )
True / False
Marks : 2 4.
Feeling of insecurity usually makes a man under-productive.
True False
5.
What are the categories of stress as stated by Dr.Pestonji?
a)
Distress Eustress Hypo stress Caused stress
b ) c) d )
6.
With reference to the cave man, it is said that in case of any life threatening event, the adrenaline used to be secreted in the blood stream. This secretion resulted in creation of additional energy for the body to either face the situation or run away. What is the popular name of this mechanism?
a)
Fight Fight or flight Flight Flight and flight
b ) c) d )
Select Answer from the List
Marks : 2 7.
Traditional win-lose situations can be solved using
negotiations.
Choose all that Apply.
Marks : 2 8.
Which of the given theories represent the traditional approaches to understanding the complex personality?
a)
Intrapsychic Physiognomy Trait Self-theory
b ) c) d )
Select Answer from the List
Marks : 2 9.
According to Herzberg, there are two sets of factors at the work life, viz. the motivators and the factors.
10.
Effective communication can be seen as the foundation of modern organizations.
True False
11.
Organization with a strong culture has :-
a) b ) c)
Strict rules and regulations Practices that include employee participation Autocratic organizational structure Resistance to change
d )
True / False
Marks : 2 12.
Psychology is the science of human behaviour.
True False
True / False
Marks : 2 13.
Fred Luthans is known as the father of "Scientific Management".
True False
Select Answer from the List
Marks : 2 14.
The team whose members collaborate through use of various information technologies is known as team.
Choose Any One.
Marks : 2 15.
John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
a) b ) c)
Encoding Decoding Feedback Transference
d )
Choose all that Apply.
Marks : 2 16.
What are the principles of job enlargement?
a)
Challenging the employees by increasing the expected production Challenging the organization by increasing the expected sales Adding other tasks to the job Rotating the assignments
b ) c) d )
Choose all that Apply.
Marks : 2 17.
According to the term hedonism the characteristics of human behavior are:-
a)
Rational Irrational Deliberate Comfort oriented
b ) c) d )
Select Answer from the List
Marks : 2 18.
The concept of organizational stress was first evolved in the classic work of
.
True / False
Marks : 2 19.
Illumination Experiment is a part of Hawthorne experiments.
True False
Choose Any One.
Marks : 2 20.
According to Freud's theory, what is considered to be the executive part of the personality only because it controls the gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?
a)
The id Ego Superego The guilt
b ) c) d )
True / False
Marks : 2 21.
The content theories are concerned with identifying the needs that people have and how needs are prioritized.
True False
Choose Any One.
Marks : 2 22.
Which organization model was in existence at the time of Industrial revolution?
a)
Autocratic Custodial Collegial Supportive
b ) c) d )
True / False
Marks : 2 23.
Rest provides the opportunity to recover from fatigue.
True False
Choose all that Apply.
Marks : 2 24.
Before a particular organizational change is shaped and implemented effectively, certain minimum number of steps need to be followed; viz.:-
a)
Recognize the forces demanding change Diagnose the problem Recognize the need for the change Terminate the problem
b ) c) d )
Description
Attempted Question : 25 / 47
True / False
Marks : 2
25.
According to Freud, the human mind is composed of three elements; viz. the unimportant, the important and the utmost important.
True False
Match The Following
Marks : 5 26.
1. Accommodating style
1. WIN - LOSE approach
2. Collaborating style
2. WIN SOME - LOSE SOME approach
3. Compromising style
3. WIN - WIN approach
4. Avoiding style
4. WIN ALL - LOSE SOME approach 5. LOSE - LOSE approach 6. LOSE - WIN approach
Select Answer from the List
Marks : 2 27.
The formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate .
Choose all that Apply.
Marks : 2 29.
The major determinants of personality of an individual can be studied under few broad headings, viz. :-
a) b )
Biological Education Cultural Situation
c) d )
Choose Any One.
Marks : 2 30.
Organizational Behaviour studies the importance of :-
a)
Systems in organization Human elements in the organization Culture of the organization Procedures and processes of the organization
b ) c) d )
True / False
Marks : 2 31.
The intensity of stimulus implies that the more intense the stimulus, the less is the likelihood that it will be perceived.
True False
Choose Any One.
Marks : 2 32.
Ram and Bharat are a part of the cost cutting team. In one of the meeting, it was seen that Bharat was very dominating and confident about his strategies. Ram agreed to his strategies but was unhappy about the implementation plan of Bharat. However, in the interest of the group Ram did not argue any further. How will you classify the act of Ram with reference to relationship oriented roles?
a) b ) c)
Encouragement Gate keeping Harmonizing Compromise
d )
Choose all that Apply.
Marks : 2 33.
In an organization the chairs in the reception area are kept facing one another. What is your perception about this organization?
a)
It’s a friendly organization. The organization is rigid in nature. The atmosphere is more tense in this organization. It’s an unfriendly organization.
b ) c) d )
Select Answer from the List
Marks : 2 34.
Manager's role changed from that of a leader to that of partner in a organization.
type of
Choose Any One.
Marks : 2 35.
In Collegial organization model employee psychological result is :-
a) b ) c)
Dependence on boss Dependence on organization Participation Self-discipline
d )
Select Answer from the List
Marks : 2 36.
Organizational conflicts created due to personality difficulties may lead to job
Choose all that Apply.
Marks : 2 37.
Organizational objectives can be achieved by :-
a)
Group work Division of labour Hierarchy of authority Incentive plans
b ) c) d )
Select Answer from the List
Marks : 2 38.
Cultural are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.
Choose all that Apply.
Marks : 2
.
39.
Commanlities and differences suggest in certain respects, every person is like
a)
All other people Some other people No other person None of above
b ) c) d )
Choose Any One.
Marks : 2 40.
Lata was in a meeting with her manager, Mr.Rai. Mr.Rai was very angry with Lata and was scolding her. Lata's body chemistry was changing. However, neither she could fight physically with Mr.Rai nor could she leave her job. Thus, her adrenaline was metabolized which was causing various balancing and self correcting mechanisms in her body. What do you expect to be the result of all these reactions of Lata?
a)
Psychosomatic diseases Physiological diseases Physical diseases Corporeal diseases
b ) c) d )
Choose Any One.
Marks : 2 41.
The term LOC in the study of personality stands for:-
a)
Lack of control Line of control Locus of control Loss of control
b ) c) d )
Select Answer from the List
Marks : 2 42.
An employee whose skill set combines good training and high performance goals, implies that he has .
Choose all that Apply.
Marks : 2 43.
Identify the steps involved in morale surveys :-
a)
Drafting of questionnaires Interviewing people Analyzing collected data Reviewing past performance
b ) c) d )
Match The Following
Marks : 5 44.
1. Interviews
1. Expensive
2. Questionnaires
2. Potentially confound problems
3. Observations
3. Potential validity problems
4. Secondary data
4. Observer apathy 5. Non-emphatic 6. Observer bias
Match The Following
Marks : 5
45.
1. Ego
1. All port
2. Traits
2. Sheldon
3. Physical structuring
3. to sound through
4. Ideal self
4. Roger
5. Per sonare
5. Frend
Match The Following
Marks : 5 45.
1. Ego
1. All port
2. Traits
2. Sheldon
3. Physical structuring
3. to sound through
4. Ideal self
4. Roger
5. Per sonare
5. Frend
Choose all that Apply.
Marks : 2 47.
In which organization models, managers did not bother to create an atmosphere which was conducive to the development of the employees?
a)
Collegial Supportive Autocratic Custodial
b ) c) d )
Select Answer from the List
Marks : 2
48.
Allport emphasizes the
of personality.
True / False
Marks : 2 49.
An illusion may be taken as a form of perception that badly distorts reality.
True False
Choose Any One.
Marks : 2 50.
Many of our prejudices operate at the :-
a)
Conscious level Unconscious level Pre-conscious level Sub-conscious level
b ) c) d )
Select Answer from the List
Marks : 2 51.
The process by which a third party helps two or more other parties to resolve their conflicts is known as .
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Your Answer
True
True/False Question
Fred Luthans is known as the father of "Scientific Management".
Correct Answer False Your Answer
False
Select The Blank Question The team whose members collaborate through use of various information technologies is known as ________ team. Correct Answer Virtual Your Answer
Virtual
Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John? Correct Answer Transference Your Answer
Encoding
Multiple Choice Multiple Answer Question What are the principles of job enlargement? Correct Answer Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments Your Answer Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments Multiple Choice Multiple Answer Question According to the term hedonism the characteristics of human behavior are:Correct Answer Rational , Deliberate , Comfort oriented Your Answer
Irrational , Deliberate , Comfort oriented
Select The Blank Question The concept of organizational stress was first evolved in the classic work of ________. Correct Answer Kahn et al Your Answer
James Carter
Select Answer from the List
Marks : 2 3.
Communication provides a means to release needs.
and for fulfillment of social
Choose Any One.
Marks : 2 4.
Who has given the following definition of Organizational Behaviour as, "understanding, predicting and controlling human behaviour at work"?
a)
Keith Davis Stephen Robins Edward Strong Fred Luthans
b ) c) d )
Choose all that Apply.
Marks : 2 5.
Identify the situations which reflect upward communication :-
a) b )
Performance reports of workers, to be reviewed by the supervisor Suggestion boxes kept in the worker's canteen Employee attitude surveys Issue of bulletins to workers
c) d )
Choose all that Apply.
Marks : 2 6.
Personality is affected by which of the following factors?
a)
Heredity Culture Nature of job Family
b ) c) d )
Choose all that Apply.
Marks : 2 7.
The Intrapsychic theory suggests that the human mind is composed of :-
a)
Preconscious mind Conscious mind Unconscious mind Subconscious mind
b ) c) d )
Choose all that Apply.
Marks : 2
8.
Identify the factors which may influence how a person perceives another person.
a)
Characteristics of the person being perceived Characteristics of the perceiver The situation or context beyond control of the perceiver The situation or context within which the perception takes place
b ) c) d )
True / False
Marks : 2 9.
Different styles of leadership can produce different, complex reactions from the same group.
True False
Choose Any One.
Marks : 2 10.
According to the equity theory, how do you define the point when equity occurs?
a)
Person's outcomes < Other's outcomes Person's outcomes > Other's outcomes Person's outcomes = Other's outcomes Person's outcomes < Other's incomes
b ) c) d )
Choose all that Apply.
Marks : 2 11.
Scientific management movement sought to improve productivity by :-
a) b ) c)
Rationalizing the work Introduction of various wage plans Introduction of incentive plans Introduction of retirement plans
d )
Choose Any One.
Marks : 2 12.
Identify the factor which increases the individual's sensitivity to those stimuli which he considers relevant for his satisfaction.
a)
External factor Motivational factor Organizational factor Social factor
b ) c) d )
Choose Any One.
Marks : 2 13.
John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
a)
Encoding Decoding Feedback Transference
b ) c) d )
Select Answer from the List
Marks : 2
14.
The techniques such as interviews, questionnaires, etc. are used in related to management of change.
the stage
Choose Any One.
Marks : 2 16.
Human being is described as "basically a battlefield" in the context to :-
a)
Blake and Mutan theory Freud's theory of personality TVS Rao's theory of HRD Allport's theory of personality
b ) c) d )
Select Answer from the List
Marks : 2 17.
When an autocratic leader chooses to give rewards to his employees, then his style becomes -autocratic style.
True / False
Marks : 2 18.
Stress affects different people but in the same manner.
True False
Choose all that Apply.
Marks : 2
19.
The different types of fatigue are :-
a)
Mental Social Physical Psychological
b ) c) d )
True / False
Marks : 2 20.
Morale indicates a group phenomenon.
True False
Select Answer from the List
Marks : 2 21.
According to Freud, the most important characteristic of is that it has the ability to distinguish between mental images and actual sources of tension release.
Choose all that Apply.
Marks : 2 22.
Which of the given theories represent the traditional approaches to understanding the complex personality?
a)
Intrapsychic Physiognomy Trait Self-theory
b ) c) d )
Choose all that Apply.
Marks : 2 23.
Which are the main personal stressors stated by Yoga?
a)
Change in job responsibilities State of helplessness Jealously Temptations
b ) c) d )
True / False
Marks : 2 24.
At the norming stage, the team is involved in defining goals.
True False
Select Answer from the List
Marks : 2 25.
The phase is considered to be the most crucial phase in the management of change.
Select Answer from the List
Marks : 2 26.
The conflict arises from incompatibility between expected outcomes and one's capacity to achieve them.
Choose Any One.
Marks : 2
27.
In Organizational Behaviour, 'caused behaviour' means :-
a)
People behave at work because they are being paid to behave in a particular way. By his own behaviour, a manager can affect how an employee behaves. Organizational environment do not affect behavior of an employee. People behave as they like to behave in an organization.
b ) c) d )
True / False
Marks : 2 28.
In order to understand, predict and control human behavior, it is important to study his family background.
True False
Choose all that Apply.
Marks : 2 29.
Commanlities and differences suggest in certain respects, every person is like
a)
All other people Some other people No other person None of above
b ) c) d )
Match The Following
Marks : 5 30.
1. Paternalistic attitude
1. Bureaucratic organization
2. Participation
2. Collegial organization
3. Scientific and professional employees
3. Custodial organization
4. Theory X
4. Monopolistic organization 5. Supportive organization 6. Autocratic organization
Choose Any One.
Marks : 2 32.
Mr. Roy, manager of the quality assurance department, wishes to standardize the reporting procedure. He wishes to instruct the employees, weekly, as to their routine activities. What medium of communication should be used by Mr. Roy?
a)
Bulletins Speeches Video conferencing Face-to-face conversation
b ) c) d )
Choose all that Apply.
Marks : 2 33.
Identify which of the given theories pertain to the category of content theories :-
a)
Maslow's hierarchy theory Vroom's expectancy theory Alderfer's ERG needs theory Fredrick Herzberg's two factor theory
b ) c) d )
Select Answer from the List
Marks : 2 34.
The factor
of implies that an individual may attend to moving objects in
their field of vision that to static objects.
Choose Any One.
Marks : 2 35.
One of the theorists has worked extensively on traits in various work settings employing a number of psychological measures. On the basis of factor analysis he developed factor concepts such as tender-mindedness, somatic anxiety, dominance, etc. Who is the person who has done all this?
a)
Sigmund Freud Sheldon Cattell Allport
b ) c) d )
Choose all that Apply.
Marks : 2 36.
According to Frend the human mind is composed of
a)
Preconscious mind Conscious mind Unconscious mind A & c of above
b ) c) d )
True / False
Marks : 2 37.
Every success has its roots in stress.
True False
Choose Any One.
Marks : 2 38.
From the following forces identify the external force for organizational change :-
a)
Change in the location Amalgamations Retirements and transfers Changes in labour laws
b ) c) d )
True / False
Marks : 2 40.
The attitude expressed about diversity is called positive multiculturalism.
True False
Select Answer from the List
Marks : 2 41.
Traditional win-lose situations can be solved using negotiations.
Choose all that Apply.
Marks : 2 42.
Identify the sub-processes of perception.
a)
Stimulus Registration Interpretation Co-ordination
b ) c) d )
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer Question According to the equity theory, how do you define the point when equity occurs? Correct Answer Person's outcomes = Other's outcomes Your Answer
Person's outcomes > Other's outcomes
Multiple Choice Multiple Answer Question Scientific management movement sought to improve productivity by :Correct Answer Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans Your Answer Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans Multiple Choice Single Answer Question Identify the factor which increases the individual's sensitivity to those stimuli which he considers relevant for his satisfaction. Correct Answer Motivational factor Your Answer
External factor
Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John? Correct Answer Transference Your Answer
Transference
Select The Blank Question The techniques such as interviews, questionnaires, etc. are used in the ________ stage related to management of change. Correct Answer Diagnosis Your Answer
Feedback
Multiple Choice Single Answer Question Lata has been working as tool-room operator for the last two years. Recently she has been promoted as the manager of the tool-room section. All the operators in her department were her ex-colleagues and with her co-operative style of leadership, it was supposed that it would be an easy task to supervise them. Lata was an efficient employee, but she was the last person in her department to know about the policy decisions of the top management. However, to her surprise the operators simply ignored her instructions. What do you think is the reason for this
Marks : 2 1.
From the given information identify the morale indicator :-
a)
Entrance interviews Overtime Exit interviews Increase in sales
b ) c) d )
Choose all that Apply.
Marks : 2 2.
Select the relevant parts of the communication process :-
a)
Encoding Receiver Decoding Supervisor
b ) c) d )
Choose all that Apply.
Marks : 2 3.
What are the determinants of job satisfaction?
a) b ) c)
Zero colleagues Equitable rewards Supportive colleagues Mentally challenging work
d )
True / False
Marks : 2 4.
Feeling of insecurity usually makes a man under-productive.
True False
5.
What are the categories of stress as stated by Dr.Pestonji?
a)
Distress Eustress Hypo stress Caused stress
b ) c) d )
6.
With reference to the cave man, it is said that in case of any life threatening event, the adrenaline used to be secreted in the blood stream. This secretion resulted in creation of additional energy for the body to either face the situation or run away. What is the popular name of this mechanism?
a)
Fight Fight or flight Flight Flight and flight
b ) c) d )
Select Answer from the List
Marks : 2 7.
Traditional win-lose situations can be solved using
negotiations.
Choose all that Apply.
Marks : 2 8.
Which of the given theories represent the traditional approaches to understanding the complex personality?
a)
Intrapsychic Physiognomy Trait Self-theory
b ) c) d )
Select Answer from the List
Marks : 2 9.
According to Herzberg, there are two sets of factors at the work life, viz. the motivators and the factors.
10.
Effective communication can be seen as the foundation of modern organizations.
True False
11.
Organization with a strong culture has :-
a) b ) c)
Strict rules and regulations Practices that include employee participation Autocratic organizational structure Resistance to change
d )
True / False
Marks : 2 12.
Psychology is the science of human behaviour.
True False
True / False
Marks : 2 13.
Fred Luthans is known as the father of "Scientific Management".
True False
Select Answer from the List
Marks : 2 14.
The team whose members collaborate through use of various information technologies is known as team.
Choose Any One.
Marks : 2 15.
John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
a) b ) c)
Encoding Decoding Feedback Transference
d )
Choose all that Apply.
Marks : 2 16.
What are the principles of job enlargement?
a)
Challenging the employees by increasing the expected production Challenging the organization by increasing the expected sales Adding other tasks to the job Rotating the assignments
b ) c) d )
Choose all that Apply.
Marks : 2 17.
According to the term hedonism the characteristics of human behavior are:-
a)
Rational Irrational Deliberate Comfort oriented
b ) c) d )
Select Answer from the List
Marks : 2 18.
The concept of organizational stress was first evolved in the classic work of
.
True / False
Marks : 2 19.
Illumination Experiment is a part of Hawthorne experiments.
True False
Choose Any One.
Marks : 2 20.
According to Freud's theory, what is considered to be the executive part of the personality only because it controls the gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?
a)
The id Ego Superego The guilt
b ) c) d )
True / False
Marks : 2 21.
The content theories are concerned with identifying the needs that people have and how needs are prioritized.
True False
Choose Any One.
Marks : 2 22.
Which organization model was in existence at the time of Industrial revolution?
a)
Autocratic Custodial Collegial Supportive
b ) c) d )
True / False
Marks : 2 23.
Rest provides the opportunity to recover from fatigue.
True False
Choose all that Apply.
Marks : 2 24.
Before a particular organizational change is shaped and implemented effectively, certain minimum number of steps need to be followed; viz.:-
a)
Recognize the forces demanding change Diagnose the problem Recognize the need for the change Terminate the problem
b ) c) d )
Description
Attempted Question : 25 / 47
True / False
Marks : 2
25.
According to Freud, the human mind is composed of three elements; viz. the unimportant, the important and the utmost important.
True False
Match The Following
Marks : 5 26.
1. Accommodating style
1. WIN - LOSE approach
2. Collaborating style
2. WIN SOME - LOSE SOME approach
3. Compromising style
3. WIN - WIN approach
4. Avoiding style
4. WIN ALL - LOSE SOME approach 5. LOSE - LOSE approach 6. LOSE - WIN approach
Select Answer from the List
Marks : 2 27.
The formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate .
Choose all that Apply.
Marks : 2 29.
The major determinants of personality of an individual can be studied under few broad headings, viz. :-
a) b )
Biological Education Cultural Situation
c) d )
Choose Any One.
Marks : 2 30.
Organizational Behaviour studies the importance of :-
a)
Systems in organization Human elements in the organization Culture of the organization Procedures and processes of the organization
b ) c) d )
True / False
Marks : 2 31.
The intensity of stimulus implies that the more intense the stimulus, the less is the likelihood that it will be perceived.
True False
Choose Any One.
Marks : 2 32.
Ram and Bharat are a part of the cost cutting team. In one of the meeting, it was seen that Bharat was very dominating and confident about his strategies. Ram agreed to his strategies but was unhappy about the implementation plan of Bharat. However, in the interest of the group Ram did not argue any further. How will you classify the act of Ram with reference to relationship oriented roles?
a) b ) c)
Encouragement Gate keeping Harmonizing Compromise
d )
Choose all that Apply.
Marks : 2 33.
In an organization the chairs in the reception area are kept facing one another. What is your perception about this organization?
a)
It’s a friendly organization. The organization is rigid in nature. The atmosphere is more tense in this organization. It’s an unfriendly organization.
b ) c) d )
Select Answer from the List
Marks : 2 34.
Manager's role changed from that of a leader to that of partner in a organization.
type of
Choose Any One.
Marks : 2 35.
In Collegial organization model employee psychological result is :-
a) b ) c)
Dependence on boss Dependence on organization Participation Self-discipline
d )
Select Answer from the List
Marks : 2 36.
Organizational conflicts created due to personality difficulties may lead to job
Choose all that Apply.
Marks : 2 37.
Organizational objectives can be achieved by :-
a)
Group work Division of labour Hierarchy of authority Incentive plans
b ) c) d )
Select Answer from the List
Marks : 2 38.
Cultural are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.
Choose all that Apply.
Marks : 2
.
39.
Commanlities and differences suggest in certain respects, every person is like
a)
All other people Some other people No other person None of above
b ) c) d )
Choose Any One.
Marks : 2 40.
Lata was in a meeting with her manager, Mr.Rai. Mr.Rai was very angry with Lata and was scolding her. Lata's body chemistry was changing. However, neither she could fight physically with Mr.Rai nor could she leave her job. Thus, her adrenaline was metabolized which was causing various balancing and self correcting mechanisms in her body. What do you expect to be the result of all these reactions of Lata?
a)
Psychosomatic diseases Physiological diseases Physical diseases Corporeal diseases
b ) c) d )
Choose Any One.
Marks : 2 41.
The term LOC in the study of personality stands for:-
a)
Lack of control Line of control Locus of control Loss of control
b ) c) d )
Select Answer from the List
Marks : 2 42.
An employee whose skill set combines good training and high performance goals, implies that he has .
Choose all that Apply.
Marks : 2 43.
Identify the steps involved in morale surveys :-
a)
Drafting of questionnaires Interviewing people Analyzing collected data Reviewing past performance
b ) c) d )
Match The Following
Marks : 5 44.
1. Interviews
1. Expensive
2. Questionnaires
2. Potentially confound problems
3. Observations
3. Potential validity problems
4. Secondary data
4. Observer apathy 5. Non-emphatic 6. Observer bias
Match The Following
Marks : 5
45.
1. Ego
1. All port
2. Traits
2. Sheldon
3. Physical structuring
3. to sound through
4. Ideal self
4. Roger
5. Per sonare
5. Frend
Match The Following
Marks : 5 45.
1. Ego
1. All port
2. Traits
2. Sheldon
3. Physical structuring
3. to sound through
4. Ideal self
4. Roger
5. Per sonare
5. Frend
Choose all that Apply.
Marks : 2 47.
In which organization models, managers did not bother to create an atmosphere which was conducive to the development of the employees?
a)
Collegial Supportive Autocratic Custodial
b ) c) d )
Select Answer from the List
Marks : 2
48.
Allport emphasizes the
of personality.
True / False
Marks : 2 49.
An illusion may be taken as a form of perception that badly distorts reality.
True False
Choose Any One.
Marks : 2 50.
Many of our prejudices operate at the :-
a)
Conscious level Unconscious level Pre-conscious level Sub-conscious level
b ) c) d )
Select Answer from the List
Marks : 2 51.
The process by which a third party helps two or more other parties to resolve their conflicts is known as .
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Your Answer
True
True/False Question
Fred Luthans is known as the father of "Scientific Management".
Correct Answer False Your Answer
False
Select The Blank Question The team whose members collaborate through use of various information technologies is known as ________ team. Correct Answer Virtual Your Answer
Virtual
Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John? Correct Answer Transference Your Answer
Encoding
Multiple Choice Multiple Answer Question What are the principles of job enlargement? Correct Answer Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments Your Answer Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments Multiple Choice Multiple Answer Question According to the term hedonism the characteristics of human behavior are:Correct Answer Rational , Deliberate , Comfort oriented Your Answer
Irrational , Deliberate , Comfort oriented
Select The Blank Question The concept of organizational stress was first evolved in the classic work of ________. Correct Answer Kahn et al Your Answer
James Carter
Select Answer from the List
Marks : 2 3.
Communication provides a means to release needs.
and for fulfillment of social
Choose Any One.
Marks : 2 4.
Who has given the following definition of Organizational Behaviour as, "understanding, predicting and controlling human behaviour at work"?
a)
Keith Davis Stephen Robins Edward Strong Fred Luthans
b ) c) d )
Choose all that Apply.
Marks : 2 5.
Identify the situations which reflect upward communication :-
a) b )
Performance reports of workers, to be reviewed by the supervisor Suggestion boxes kept in the worker's canteen Employee attitude surveys Issue of bulletins to workers
c) d )
Choose all that Apply.
Marks : 2 6.
Personality is affected by which of the following factors?
a)
Heredity Culture Nature of job Family
b ) c) d )
Choose all that Apply.
Marks : 2 7.
The Intrapsychic theory suggests that the human mind is composed of :-
a)
Preconscious mind Conscious mind Unconscious mind Subconscious mind
b ) c) d )
Choose all that Apply.
Marks : 2
8.
Identify the factors which may influence how a person perceives another person.
a)
Characteristics of the person being perceived Characteristics of the perceiver The situation or context beyond control of the perceiver The situation or context within which the perception takes place
b ) c) d )
True / False
Marks : 2 9.
Different styles of leadership can produce different, complex reactions from the same group.
True False
Choose Any One.
Marks : 2 10.
According to the equity theory, how do you define the point when equity occurs?
a)
Person's outcomes < Other's outcomes Person's outcomes > Other's outcomes Person's outcomes = Other's outcomes Person's outcomes < Other's incomes
b ) c) d )
Choose all that Apply.
Marks : 2 11.
Scientific management movement sought to improve productivity by :-
a) b ) c)
Rationalizing the work Introduction of various wage plans Introduction of incentive plans Introduction of retirement plans
d )
Choose Any One.
Marks : 2 12.
Identify the factor which increases the individual's sensitivity to those stimuli which he considers relevant for his satisfaction.
a)
External factor Motivational factor Organizational factor Social factor
b ) c) d )
Choose Any One.
Marks : 2 13.
John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?
a)
Encoding Decoding Feedback Transference
b ) c) d )
Select Answer from the List
Marks : 2
14.
The techniques such as interviews, questionnaires, etc. are used in related to management of change.
the stage
Choose Any One.
Marks : 2 16.
Human being is described as "basically a battlefield" in the context to :-
a)
Blake and Mutan theory Freud's theory of personality TVS Rao's theory of HRD Allport's theory of personality
b ) c) d )
Select Answer from the List
Marks : 2 17.
When an autocratic leader chooses to give rewards to his employees, then his style becomes -autocratic style.
True / False
Marks : 2 18.
Stress affects different people but in the same manner.
True False
Choose all that Apply.
Marks : 2
19.
The different types of fatigue are :-
a)
Mental Social Physical Psychological
b ) c) d )
True / False
Marks : 2 20.
Morale indicates a group phenomenon.
True False
Select Answer from the List
Marks : 2 21.
According to Freud, the most important characteristic of is that it has the ability to distinguish between mental images and actual sources of tension release.
Choose all that Apply.
Marks : 2 22.
Which of the given theories represent the traditional approaches to understanding the complex personality?
a)
Intrapsychic Physiognomy Trait Self-theory
b ) c) d )
Choose all that Apply.
Marks : 2 23.
Which are the main personal stressors stated by Yoga?
a)
Change in job responsibilities State of helplessness Jealously Temptations
b ) c) d )
True / False
Marks : 2 24.
At the norming stage, the team is involved in defining goals.
True False
Select Answer from the List
Marks : 2 25.
The phase is considered to be the most crucial phase in the management of change.
Select Answer from the List
Marks : 2 26.
The conflict arises from incompatibility between expected outcomes and one's capacity to achieve them.
Choose Any One.
Marks : 2
27.
In Organizational Behaviour, 'caused behaviour' means :-
a)
People behave at work because they are being paid to behave in a particular way. By his own behaviour, a manager can affect how an employee behaves. Organizational environment do not affect behavior of an employee. People behave as they like to behave in an organization.
b ) c) d )
True / False
Marks : 2 28.
In order to understand, predict and control human behavior, it is important to study his family background.
True False
Choose all that Apply.
Marks : 2 29.
Commanlities and differences suggest in certain respects, every person is like
a)
All other people Some other people No other person None of above
b ) c) d )
Match The Following
Marks : 5 30.
1. Paternalistic attitude
1. Bureaucratic organization
2. Participation
2. Collegial organization
3. Scientific and professional employees
3. Custodial organization
4. Theory X
4. Monopolistic organization 5. Supportive organization 6. Autocratic organization
Choose Any One.
Marks : 2 32.
Mr. Roy, manager of the quality assurance department, wishes to standardize the reporting procedure. He wishes to instruct the employees, weekly, as to their routine activities. What medium of communication should be used by Mr. Roy?
a)
Bulletins Speeches Video conferencing Face-to-face conversation
b ) c) d )
Choose all that Apply.
Marks : 2 33.
Identify which of the given theories pertain to the category of content theories :-
a)
Maslow's hierarchy theory Vroom's expectancy theory Alderfer's ERG needs theory Fredrick Herzberg's two factor theory
b ) c) d )
Select Answer from the List
Marks : 2 34.
The factor
of implies that an individual may attend to moving objects in
their field of vision that to static objects.
Choose Any One.
Marks : 2 35.
One of the theorists has worked extensively on traits in various work settings employing a number of psychological measures. On the basis of factor analysis he developed factor concepts such as tender-mindedness, somatic anxiety, dominance, etc. Who is the person who has done all this?
a)
Sigmund Freud Sheldon Cattell Allport
b ) c) d )
Choose all that Apply.
Marks : 2 36.
According to Frend the human mind is composed of
a)
Preconscious mind Conscious mind Unconscious mind A & c of above
b ) c) d )
True / False
Marks : 2 37.
Every success has its roots in stress.
True False
Choose Any One.
Marks : 2 38.
From the following forces identify the external force for organizational change :-
a)
Change in the location Amalgamations Retirements and transfers Changes in labour laws
b ) c) d )
True / False
Marks : 2 40.
The attitude expressed about diversity is called positive multiculturalism.
True False
Select Answer from the List
Marks : 2 41.
Traditional win-lose situations can be solved using negotiations.
Choose all that Apply.
Marks : 2 42.
Identify the sub-processes of perception.
a)
Stimulus Registration Interpretation Co-ordination
b ) c) d )
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer Question According to the equity theory, how do you define the point when equity occurs? Correct Answer Person's outcomes = Other's outcomes Your Answer
Person's outcomes > Other's outcomes
Multiple Choice Multiple Answer Question Scientific management movement sought to improve productivity by :Correct Answer Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans Your Answer Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans Multiple Choice Single Answer Question Identify the factor which increases the individual's sensitivity to those stimuli which he considers relevant for his satisfaction. Correct Answer Motivational factor Your Answer
External factor
Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John? Correct Answer Transference Your Answer
Transference
Select The Blank Question The techniques such as interviews, questionnaires, etc. are used in the ________ stage related to management of change. Correct Answer Diagnosis Your Answer
Feedback
Multiple Choice Single Answer Question Lata has been working as tool-room operator for the last two years. Recently she has been promoted as the manager of the tool-room section. All the operators in her department were her ex-colleagues and with her co-operative style of leadership, it was supposed that it would be an easy task to supervise them. Lata was an efficient employee, but she was the last person in her department to know about the policy decisions of the top management. However, to her surprise the operators simply ignored her instructions. What do you think is the reason for this
