Ob

The aim of this module is to introduce students to the field of study of Organisational Behaviour. Organisational Behaviour (OB) is concerned with human behaviour at work, at the individual, group and organisational level. The overriding purpose of OB is to enable organisations and their managers to improve productivity, reduce levels of absenteeism and staff turnover, and increase the satisfaction and motivation of employees. Organisational Behaviour can be defined as the systematic study of human behaviour within organisations and seeks to understand, influence, and predict human behaviour within organisations. Organisation Behaviour is a relatively new field of study that will enable managers and their employees to cope with the rapid changes that are occurring in organisations, and to find a best way to manage organisations. An effective manager should develop diagnostic skills and must have the training to identify the conditions indicative to a problem that needs further attention. The problem indicators are like declining quality and quantity of work, declining profits, negative attitudes of employees, and increase in tardiness or absenteeism Many problems of organizational behavior can be identified and rectified by a good manager who addresses these issues and brings them to the notice of the management In any small or large business, the manager plays quite an important role and the manager must have sufficient knowledge to make some of the important business decisions. He or she must introduce the standard concepts and terms for the communications essential for the business