Non Verbal Communication

  • June 2020
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NON-VERBAL COMMUNICATION (NVC)

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Definitio n 

Nonverbal communication (NVC) is usually understood as the process of communication through sending and receiving wordless messages.

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Ways of communicating NVC       

Body language Posture Gesture Eye contact Clothing Architecture Symbols

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Paralangua ge      

Voice quality Emotion Speaking style Rhythm Intonation stress

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NVC codes in written language 

Handwriting style



Emoticons

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Features of NVC  o o o o

Physical appearance of a person Height/weight Skin colour Haircolour Gender

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Physical environment      

Furniture Interior decoration Lighting conditions Temperature Noise Music

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Classification of NVC    

Proxemics Chronemics Kinesics Haptics

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Proxemi cs 

    

Study of how people use physical space; first developed by Edward T Hall in 1950s It varies across cultures Intimate Personal Social Public space 09/11/09

Chronem ics o    

 

Study of use of time in NVC Punctuality Willingness to wait Listen to others The speed of speech Gudykunst & Ting-Toomey (1988) identified 2 dominant time patterns: Monochronic time schedule Polychronic time schedule 09/11/09

Kinesi cs 



is the study of body movements, facial expressions, and gestures. It was developed by anthropologist Ray L Birdwhistell in the 1950s

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Some Features  

    

Posture Gesture winking Emblems Illustrators Affect display Adaptor  Regulators 09/11/09

Eye gaze  Gaze  talking  listening  frequency of glances Indicates  Interest  Attention  involvement 

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Hapti cs 

o o o o

The study of touching as nonverbal communication Handshake Holding hands Kissing Pat on the back

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Why NVC?   

 

Express emotions Express interpersonal attitudes To accompany speech in managing the cues of interaction between speakers and listeners Self-presentation of one’s personality Rituals (greetings)

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Activit y Let’s learn

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