NON-VERBAL COMMUNICATION (NVC)
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Definitio n
Nonverbal communication (NVC) is usually understood as the process of communication through sending and receiving wordless messages.
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Ways of communicating NVC
Body language Posture Gesture Eye contact Clothing Architecture Symbols
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Paralangua ge
Voice quality Emotion Speaking style Rhythm Intonation stress
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NVC codes in written language
Handwriting style
Emoticons
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Features of NVC o o o o
Physical appearance of a person Height/weight Skin colour Haircolour Gender
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Physical environment
Furniture Interior decoration Lighting conditions Temperature Noise Music
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Classification of NVC
Proxemics Chronemics Kinesics Haptics
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Proxemi cs
Study of how people use physical space; first developed by Edward T Hall in 1950s It varies across cultures Intimate Personal Social Public space 09/11/09
Chronem ics o
Study of use of time in NVC Punctuality Willingness to wait Listen to others The speed of speech Gudykunst & Ting-Toomey (1988) identified 2 dominant time patterns: Monochronic time schedule Polychronic time schedule 09/11/09
Kinesi cs
is the study of body movements, facial expressions, and gestures. It was developed by anthropologist Ray L Birdwhistell in the 1950s
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Some Features
Posture Gesture winking Emblems Illustrators Affect display Adaptor Regulators 09/11/09
Eye gaze Gaze talking listening frequency of glances Indicates Interest Attention involvement
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Hapti cs
o o o o
The study of touching as nonverbal communication Handshake Holding hands Kissing Pat on the back
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Why NVC?
Express emotions Express interpersonal attitudes To accompany speech in managing the cues of interaction between speakers and listeners Self-presentation of one’s personality Rituals (greetings)
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Activit y Let’s learn
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