Non Verbal Communication

spoken word non verbal

tone of voice

Various forms of NON VERB AL COMMUNICA TION(N.V.C.) ar e: CONCIOUS

N.V.C. SUBLIMINAL N.V.C. VOLUNTARY N.V.C. INVOLUNTARY N.V.C.

CO NSCIOUS N.V .C .  Aware

of general meaning of message.  Receiver is also conscious .  Aware of the intended meaning of that received message.  Sender is conscious about the non verbal message that he/she is sending.

SU BL IMINAL N .V. C.  Communication

to SUBCONSCIOUS mind

of the receiver.  Receiver is not fully aware of the received message.  Do not create conscious awareness but still INFLUENCE the receiver.  More powerful than conscious message.

Example: 1.

Advertising world, relating to PRODUCT advertisemen ts and PROMOTIONS .

2. Well dressed executives project SUCCESS and CREDIBILITY.

INVOLU NTA RY N .V. C. 

 

   

Most non verbal messages are in voluntary. BODY LANGUAGE is very evident. Unplanned physical responses hence is more revealing and honest. Convey non verbal signal by: Facial expressions Gestures Body postures

VO LU NTA RY N.V .C.   



Controlled by a knowledgeable person. To create impact/attract attention. Gestures, intentionally made poses by a person: smiling, moving hands. EXAMPLE:A person who knows that people telling a lie often blink their eyes take special care not to blink when doing the same .

WHAT MAKES AN IMPRESSION?

HOW YOU SPEAK WORDS YOUR BODY LANGUAGE

PARALANGUAGE   •

•  • •

Vocal cues that accompany spoken language. RATE/SPEED: PITCH :Highness or lowness of voice; low pitch :maturity , strength and sexiness. high pitch :tenseness ,nervousness. VOLUME: Loud voices :overbearing and aggressive Soft voices :timid and polite

BODY LANGUAGE

KINESICS 

   

KINESICS is derived from word KINEME: minimal unit of facial expression ,Body movements. It’s the “MOVEMENT ANALYSIS” Articulation of Body movements ,Facial Expressions and Gestures. Observe what the other person has to say rather than just listening. It includes mutual gaze, smiling, facial warmth, direct body orientation.

FACE EXPRESSIONS  Organ

of EMOTIONS.  Most powerful channel of non verbal communication.  Face tells the emotions of the communicator.  Encoding and Decoding of messages through facial expressions is easier & effective.

OCULESICS OCULESICS EYE BEHAVIOUR degree of eye contact. Use of eye in non verbal communication. Include eye contact or eye avoidance Direct and powerful form of non verbal Communication.

POSTURE  Right

posture is very important in N.V.C.  For confidence and self assurance:  Keep head both horizontally and vertically upright.  Authoritative and serious:  Straight head position.  Friendly listening :  Tilt head just little to one side.

GESTURES  By

moving body parts one can convey both SPECIFIC and GENERAL messages.  Allows individuals to express a variety of feeling and thoughts.  Gestures are observed actions.

GESTURES and POSTURES

HAPTICS   





Tactile or non verbal communication by touch. Touching is our FIRST non verbal experience in life. It not facilitates sending of the message but also adds an EMOTIONAL touch to that. It includes hand shakes ,holding hands, kissing, high fives, pat on the shoulder, brushing on the arm. Haptic behaviour maybe divided into following degrees of intimacy:

Functional/professional  Functional/professional. Social/polite  Social/polite

Friendship/warmth  Friendship/warmth  Love/intimacy

Love/intimacy

PROXEMICS  

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  

The non verbal study of SPACE and DISTANCE Nature, degree and effect of the spatial separation individuals naturally maintain. INTIMATE distance for(close 8inch-12inch) embracing and whispering. PERSONAL(near 12inch -36inch) distance among friends. SOCIAL(neutral 4ft -5ft) distances for acquaintances. PUBLIC(5ft-8ft) distances used for PUBLIC speaking.