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While answering the question keep in the mind the project is big. Operational work is ongoing work to support the business and systems of the organization, whereas project work ends when the project is closed. It is important to understand the difference for the exam. A successful transition of project in to operational process may require employee training or adjustments to operational processes. A project may develop a product or service to be used in operational work, the need to change or improve operational work may prompt the initiation of a project. ( Green field and brown field). Project governance established and administrated by PMO. Portfolio:- https://www.youtube.com/watch?reload=9&v=olLSpJPf0Ro megaprojects cost US$1billion or more, affect 1 million or more people, and run for years.